West Shore Home Charlotte

bathtub refinisher, home remodeling contractor, door installer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.9938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 301-325 of 938 reviews

debbie i.
01/2023
5.0
Replaced a garden Tub with a large 48" X 54" walk in shower. Technicians were on time and were very professional. They did a very good job and explained everything to us. Cleaned up after the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,000

Denise M.
01/2023
5.0
I had a shower to bathtub conversion. I have an odd shaped bathroom. Alex came out to install the shower rod. He was committed to making it happen. He made a phone call & proceeded with the work. He never gasped, sighed, or was disgruntled. He had a great attitude and made me feel his only concern was to please me. I don't know where, what, or how WestShoreHome gets so many committed, intelligent, professional, and Customer Service oriented workers from. Thank you Alex for making my bathroom have a "Spa" appearance!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terry F.
01/2023
5.0
ABI C.& Alex D. Did an awesome work. Very prompt, professional, friendly and knowledgeable. They answered our questions and readily addressed our concerns. We gave each of them a 5+. It was a cloudy , foggy ,, and rainy morning and early afternoon, and they came prepared. They set up a tent close to the porch at the front door, set up runners from front door to MBR & in opposite direction for a second BR . Literally ZERO mess left behind !!! Very impressive team of master craftsmen. They made incredible teams . Upon jobs completions, Alec D. and Abi C., kindly taught us care instructions for our new showers & proper use & safety . The second BR was remodeled by Angel M., Nathan S. , & Nicolina ( Master Plumber ) . We gave each of them a 5+. All 5 of them worked steady, diligently, & are masters of their crafts . So thrilled, grateful, thankful, & blessed . Thank you ð . May God continue to bless all . ð ð ð The Terry Freeze Family of Piedmont NC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

robert d.
01/2023
5.0
very professional, experienced workers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$24

Lynda M.
01/2023
5.0
Stephen G the salesman, was extremely knowledgeable and not at all pushy. Isaiah K and Oz M did an outstanding job installing from start to finish. Very professional. Would definitely recommend West Shore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynda M.
01/2023
5.0
Stephen G the salesman, was extremely knowledgeable and not at all pushy. Isaiah K and Oz M did an outstanding job installing from start to finish. Very professional. Would definitely recommend West Shore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

RITA B.
01/2023
5.0
My walk-in shower job was completed to my satisfaction. Golbert I and Ryan T, the installers, did a fantastic job and very friendly. I would recommend Westshore for shower install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$14,000

Hayward A.
01/2023
5.0
My tub to shower job was completed to my satisfaction. The installers G and Ryan T did a fantastic job. I would recommend Westshore without hesitation for tub or shower repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,791

Kathleen C.
01/2023
5.0
From start to finish was top notch. Justin our salesman and Alec our installer were professional. They explained everything, showed up on time, did the job kept things neat and tidy as Alec did his install. Outstanding job...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,000

Micheal M.
01/2023
4.0
I would say if you're going to hire this organization have a cleaning service scheduled for the next day. Also at the end of the installations make sure you check for the attention to detail and call out everything that you need them to correct that moment.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Deborah m.
01/2023
5.0
Noah N. and Mike F. Did our work, they were very informative . They did a great job, looks good and let us know the whole way what was being done. And finished sooner then then what they quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra B.
01/2023
5.0
The project was top notch,showed up on time& finished the project early, they did a outstanding job, job well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Annette B.
01/2023
5.0
Dexter and Mike were very professional. Dexter introduced himself and Mike explained what they were going to doing today. Verified what the job description requests and made sure everyone was in agreement. Asked me questions on how I wanted had rails. I had to leave and go to the VA for an unexpected appointment. The bathroom was beautiful when I returned home. Dexter made me feel comfortable and everything was in great hands. Our sales rep is from Scotland (can't recall her name right now), was just as helpful and knowledgeable. Thanks, guys, for making this experience pleasurable as possible.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$12,580

Paul B.
12/2022
5.0
Angel M. and Ally B. did a fantastic job with our new shower. The installation looks wonderful and they kept the room neat and tidy. They did what they needed to do to ensure that the finished shower worked within the less than stellar framing of my 1980's developer built house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John S.
12/2022
5.0
Workers showed up on time . Informed me of all specifics of the install. Left the site clean, Installers were Golbert(G) and Ryan T. I would recommend West Shore to anyone interested in your services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$21,451

Dee G.
12/2022
5.0
The guys that came here (Dexter & Mike ) were the nicest guys . They worked all day and did a beautiful job . I couldn't have asked for a better team . I am looking forward to having them returning to do my other bath in a couple days . LOVE my new shower !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen E.
12/2022
5.0
Dennis B and Michael F were totally professional, were extremely neat with floor coverings (on a very heavy rain day) vacuumed the area and were totally courteous and professional. The cost was well within our budget and the results were fantastic! I would recommend this company to anyone and everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,000

Fred W.
12/2022
5.0
Design Consultant Joshua Young was well prepared with details, examples, videos and everything needed to well represent West Shore Home with my bathroom shower install needs. He was well versed in the company's background and dependability. The process was seamless from the consultant visit to the scheduling call and the professionalism of installers Will W. and Ally B. Thank you for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,821

Alan S.
12/2022
5.0
The choices don't show shower install, at least I didn't see it. We had an old bathtub taken out and a new walk-in shower installed. Alex W. and Nathan S. did a fantastic job. They explained the process and then showed us the various stages during their work. They were very professional and courteous and couldn't have been any nicer. They set up, got right to work and were done in 7 hours. Obviously we haven't tried the new shower out since it was just installed today but their care and diligence was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon J.
12/2022
5.0
Dexter & Joe did a fantastic job of putting in our new shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise W.
12/2022
5.0
Alec was prompt in getting here. Worked diligently without taking a break or stopping to eat. Cleaned up when he finished and work was done really well.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$1,266,000

Denise W.
12/2022
5.0
Alec was prompt in getting here. Worked diligently without taking a break or stopping to eat. Cleaned up when he finished and work was done really well.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Denise W.
12/2022
5.0
Alec was prompt in getting here. Worked diligently without taking a break or stopping to eat. Cleaned up when he finished and work was done really well.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Edward B.
12/2022
5.0
Ethan and Mike worked very efficiently and neatly removing the existing tub and modifying the space for the walk in shower. I was impressed by the care taken and materials used in space preparation and the installation of the new shower enclosure. The clean up was was done with the same care. I am very pleased with my new shower and how it was accomplished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward B.
12/2022
5.0
Ethan and Mike worked very efficiently and neatly removing the existing tub and modifying the space for the walk in shower. I was impressed by the care taken and materials used in space preparation and the installation of the new shower enclosure. The clean up was was done with the same care. I am very pleased with my new shower and how it was accomplished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

bathtub refinisher,
home remodeling contractor,
door installer,
window installer,
interior designer

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

Yes, West Shore Home Charlotte offers free project estimates.
No, West Shore Home Charlotte does not offer eco-friendly accreditations.
No, West Shore Home Charlotte does not offer a senior discount.
No, West Shore Home Charlotte does not offer emergency services.
Yes, West Shore Home Charlotte offers warranties.

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed