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WAYNE'S CARPET CLEANING & REPAIR SERVICE INC

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning

About us

Wayne’s Carpet Cleaning is family owned and operated since 1988. Wayne was a Master Carpet Cleaner certified in the 3 phases of carpet cleaning. Click and call Wayne directly for carpet cleaning, carpet stretching, stain removal, odor removal, upholstery cleaning, drapery cleaning, rug cleaning, stain protection and area rug cleaning as well as small carpet repairs, seam repair, and patches.

Business highlights

37 years of trusted experience

Services we offer

Wayne’s Carpet Cleaning is family owned and operated since 1988. Wayne was a Master Carpet Cleaner certified in the 3 phases of carpet cleaning. Click and call Wayne directly for carpet cleaning, carpet stretching, stain removal, odor removal, upholstery cleaning, drapery cleaning, rug cleaning, stain protection and area rug cleaning as well as small carpet repairs, seam repair, and patches.

Services we don't offer

RUG REPAIR, NO RUG BINDING,

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-20 of 20 reviews

Ronald R.
04/2015
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Cleaned carpets in entire downstairs. Repaired pet damage outside of a door and treated pet odors. |Owner responded to inquiry within same day by stopping by to give us an estimate. Also came during service time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory S.
12/2013
5.0
carpet cleaners
  + -1 more
From the initial contact to the completion of the job was nothing less than professional.
Description of Work: Stretch and clean carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Pamela D.
09/2013
5.0
carpet cleaners
  + -1 more
Very well done job. Fast and completed in a timely manner. Made informed suggestions when asked about types of stains/mold on our carpets, didn't just treat for the issues we thought we had, told us we didn't have mold (which could easily have increased the price).Took the time to clean additional rooms of carpet we had not originally asked for when we set-up the appointment. Gladly answered several questions about other issues we have been having concerning our wood flooring (unrelated to services they offer). Have used Wayne's services several times over the years, love working with him and his crew. Very personable and does good work. Love that this is a family business, will always speak directly with Betty or Wayne personally.Would happily recommend this company to anyone.
Description of Work: Replaced carpet and padding that had been taken up due to a/c repair. Cleaned several rooms of carpeting also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

MARTY M.
10/2012
5.0
carpet cleaners, carpet installation
  + 0 more
Wayne was very prompt to come out and provide estimate and was then able to quickly schedule the date to have carpet stretched in several areas and cleaned. Excellent results on both of these needs. There were at least 7-8 places that needed to be stretched, some of which I thought were going to be rather tricky and would present a challenge. No problem, the stretched areas look great. There were also several very dark stains that had been there for several years and Wayne was able to get them out - carpet looks great.
Description of Work: Carpet stretching and repair. Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$583

Marguerite C.
08/2012
5.0
carpet cleaners
  + -1 more
They're wonderful (best job at the best price)! Please see the note above.
Description of Work: This company does an awesome job! Wayne, himself, came to my house and cleaned the carpeting in a few rooms. They were dirty, with some darkened areas on the carpet in two of the rooms. Also, in the living/dining room there were many large black spots (I think from the former tenant letting their dog wet on it). I'd tried to get the spots up w/ a carpet stain remover that I like, but it didn't work on them. Wayne pre-treated them w/ his special stain removers and, after the main cleaning, all the stains were completely gone!! The carpeting looked like new. I was SO relieved, as I thought I might have to replace it! In addition to the great job he did, he charged me less than anyone else I called would have (including a couple large, well-known companies). He would have been comparable, but when I called for an estimate, his wife thought to ask me (when I mentioned my tenants and the stains) if the rooms were empty. She's the only person who asked me that and it lowered my cost substantially! They're the best, and I will definitely call them again anytime I need any carpets cleaned. :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary P.
11/2011
5.0
carpet cleaners, carpet installation
  + 0 more
He was very professional and he didn't charge me to do the small repairs.
Description of Work: I called him to come and look at the threshold in two parts of my home. He was very quick to respond when I originally called him and he was out to me later that day. One he checked was fine and the other was loose. He hammered in the metal threshold and fixed it for me. I've used him in the past for carpet cleaning and other carpet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EUGENE C.
03/2011
4.0
carpet cleaners
  + -1 more
Wayne had to come back to redo a couple of areas, but overall we were satisfied with the finished product.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

worth V.
05/2010
5.0
carpet cleaners
  + -1 more
Excelent, no issues. Great job.
Description of Work: 3 bedrooms, hallways and closets were cleaned. 2 workers arrived, and did an excellent job. They worked hard and made sure that the carpet looked great. These guys use the hot water extraction method (which is the best way to clean carpet) aka "steam cleaning" They brushed the carpet after cleaning to help speed drying time. Excellent work, i would recomend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

PAUL S.
03/2009
5.0
carpet cleaners
  + -1 more
They did a very nice job. No problems. Their price was reasonable. They were here when they said they would be.
Description of Work: We used Wayne's for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AMY S.
11/2006
5.0
carpet installation
  + -1 more
The company was wonderful - I contacted them from an Angie's List Referral and they came out the same day. They provided a free and competitive estimate and we scheduled the repairs for the very next day. Wayne's assistant did his work quietly and professionally with little disruption to our day. They snipped the worn edges of the carpets and reglued a few places that were coming up. They also repaired a huge gash where a previous computer contractor had cut the carpet to run lines underneath. You can barely even tell that the carpet was ripped in that spot and their price was right on!!! We WILL be calling them again if future repairs are needed. Wonderful company, quick, professional and reasonable.
Description of Work: We had some worn places in the carpet around the seams and the door frames. We also had an actual cut in the carpet from a previous contractor that needed to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

ANDY & DONNA R.
08/2006
5.0
carpet cleaners
  + -1 more
Professional, on time, straight forward. Quality service at a fair and competitive price!
Description of Work: Cleaned carpets. I like the fact that the owner came out to give me a written estimate, on time. Afterward, I called to make an appointment. They showed up for the appointment on time, and did exactly what they said they would. Wayne was right there working hard with his helper. Great experience. I will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Anthony D.
06/2006
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
Although we didn't not hire Wayne, their responsiveness punctuality and pricing were very competitive, and it was a toss up. This company reflected all the characteristics of a top rated Angie's List customer.
Description of Work: Pretreated urine, vomit and protein stains on carpet and sofa, steam cleaned carpet and sofa, stretched carpet in hallway.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

RICHARD & BETTY L.
01/2006
2.0
carpet installation
  + -1 more
IF THEY DO NOT BOTHER TO CALL ME BACK I WOULD NOT HIRE THEM.
Description of Work: I called to get an estimate on carpet binding.

Rating CategoryRating out of 5
responsiveness
2.0


Mary P.
12/2004
5.0
carpet installation
  + -1 more
THE MAN WAS VERY PROFESSIONAL AND NEAT.
Description of Work: HE PUT A STAIR NOSE ON MY STAIRCASE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

LISA F.
09/2004
5.0
carpet installation
  + -1 more
IF ONE COULD GRADE HIGHER THAN AN ''A'' I WOULD. THE REPAIR JOB WAS BEAUTIFUL. I DIDN'T HAVE ANY REMNANT AND HE HAD TO USE SOME CARPET FROM A CLOSET--YOU COULDN'T EVEN TELL ANY HAD BEEN TAKEN FOR THE REPAIR. HE WAS COURTEOUS AND EXTREMELY PROFESSIONAL. THE REPAIR WAS REMARKABLE. I WILL DEFINITELY USE THEM IN THE FUTURE!!!!
Description of Work: HE REPAIRED A SECTION OF SNAGGED CARPETING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

EILEEN K.
11/2002
5.0
carpet cleaners
  + -1 more
THEY WERE FRIENDLY AND POLITE. I WAS A LITTLE TAKEN BACK BY THE STRONG ODOR OF CIGARETTE SMOKE AND THE T-SHIRTS AND JEANS. THE OCCASIONAL SIGHING AND GRUNTING WAS A LITTLE UNCOMFORTABLE, BUT THEY WERE NICE. THERE WAS A SOAP STAIN I HAD POINTED OUT TO THEM FROM THE START THAT OBVIOUSLY STILL REMAINED AFTER THE CLEANING. THEY MADE NO MENTION OF IT. I HAVE NOT CALLED THE COMPANY BACK REGARDING THE STAIN SO I CANNOT RATE THEM ON RETURN TRIPS. OVERALL, THE RUGS LOOK GOOD.
Description of Work: CARPETS CLEANED.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KELLY P.
02/2002
5.0
carpet cleaners
  + -1 more
VERY NICE PEOPLE. THEY DO GOOD WORK. THEY HAVE ONLY BEEN LATE 2 TIMES.
Description of Work: CLEANED CARPET IN HALLWAY AND 2 ROOMS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

PAM J.
07/2001
5.0
carpet cleaners
  + -1 more
HE WENT ABOVE AND BEYOND MY EXPECTATIONS
Description of Work: CARPET CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUSTINE & DAVID T.
08/1999
5.0
carpet cleaners
  + -1 more
USED FOR CARPET CLEANING,HE'S THE GUY I HAVE USED FOR UPHOLSTERY CLEANIGN. DID A BEAUTIFUL JOB ON MY WALL-TO-WALL HALLWAY CARPET. I WASN'T EVEN HERE. SOMEONE WAS HERE TO LET HIM IN, BUT HE JUST LEFT A BILL. I THOUGHT IT WAS A GREAT PRICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUSTINE & DAVID T.
08/1998
5.0
upholstery cleaning
  + -1 more
HE CLEANS OUR FURNITURE. HE'S A ONE MAN SHOP, AND A SWEET GUY AD IS KNOWN FOR HIS QUALITY. FEW SHOPS WILL DO SILK, BUT HE WILL AND THEN HE TELLS YOU HOW TO KEP IT CLEAN SO HE WON'T HAVE TO RETURN AS OFTEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3139 SHENANDOAH AVE, Charlotte, NC 28205


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Carpet Sales and Installation,
    Upholstery Cleaning

    FAQ

    WAYNE'S CARPET CLEANING & REPAIR SERVICE INC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: Closed

    WAYNE'S CARPET CLEANING & REPAIR SERVICE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, WAYNE'S CARPET CLEANING & REPAIR SERVICE INC offers free project estimates.
    Yes, WAYNE'S CARPET CLEANING & REPAIR SERVICE INC offers eco-friendly accreditations.
    No, WAYNE'S CARPET CLEANING & REPAIR SERVICE INC does not offer a senior discount.
    No, WAYNE'S CARPET CLEANING & REPAIR SERVICE INC does not offer emergency services.
    No, WAYNE'S CARPET CLEANING & REPAIR SERVICE INC does not offer warranties.
    WAYNE'S CARPET CLEANING & REPAIR SERVICE INC offers the following services: Wayne’s Carpet Cleaning is family owned and operated since 1988. Wayne was a Master Carpet Cleaner certified in the 3 phases of carpet cleaning. Click and call Wayne directly for carpet cleaning, carpet stretching, stain removal, odor removal, upholstery cleaning, drapery cleaning, rug cleaning, stain protection and area rug cleaning as well as small carpet repairs, seam repair, and patches.
    RUG REPAIR, NO RUG BINDING,

    Contact information

    3139 SHENANDOAH AVE, Charlotte, NC 28205


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed