Valency Pro Clean

James and his team at Valency Pro Clean were truly top notch from start to finish. They were easy to work with, had great communication throughout the process and did the job in a timely and very professional manner. We are extremely pleased and will use them again.

These guys were great! My carpet looks and smells brand new. I can’t believe they got out several stains that had been there for years! I will definitely use Chris and his team again. And I love that my carpet isn’t soaking wet. It’s almost dry an hour after they left. Charlotte Cleanpro is the best!!!

Chris did a super job and we are very pleased.

It went better than expected! We were very satisfied with Chris and his team!

After requesting a quote Chris got back to me within an hour. He explained the process used by his company vs regular steam cleaning. He also quoted me a price that was fair and slightly below what everyone else had quoted me. He showed up on time and did an exceptional job cleaning my carpets (including stairs), rugs and upholstery. He was able to remove some carpet stains I was not sure would come out and left the whole house smelling clean and fresh. He then proceeded to charge me less than the original quote because the work was less involved than originally estimated. I will definitely use this company again.

Service was prompt and professional. Cleaners were courteous,efficient and knowledgeable.

We had 5 bedrooms to be cleaned, with stain removal from pets and kids. Chris did a great job and on short notice!

We were very pleased to find someone who was able to clean and stretch our carpets. Most carpet cleaning services did not offer this service.

Chris was GREAT! I will be calling him back. Did a fabulous job on my off-white, high-pile shag rug. He also did the stairs and bedrooms. Price and service are excellent! Highly recommend!

The guys were great! They were very friendly. It was raining and they made sure my hardwood floors were clean before they left. I can’t believe my carpet dried in under 2 hours! I will definitely be calling them again!!

Right on time did an outstanding job once again. Second time using them and they did not disappoint me. Thank you

Charlotte Cleanpro did a great job! Our carpets look great and I would use them again.

Chris performed an excellent job cleaning my upholstery. He was prompt and got the work done swiftly. I'd have no hesitation in hiring him again.

Chris arrived on time and was very professional. We are very pleased with his work.

Charlotte CleanPro did and exceptional and thorough job on the cleaning of the carpets. They are very professional, responsive and their process from start to invoice is seamless and simple. I was very satisfied...5 stars!

The service was exceptional. You would be hard pressed to find someone even half as good. Attention to detail and an amazing attitude that showed he really cared made the entire process great.

Chris showed up on time, in fact he called about 2 hours early to see if he could come on but I wasn't ready for him at that point! Very nice fella, early 30's, took the time to explain the process and the difference between this style of cleaning and carpet shampooing cleaning. The only thing I was disappointed in is that I was hoping it would "lift out" the carpet indentations from sofa and chair legs etc. I thought once the carpet was wet the material would loosen up and spring back to life but it didn't.

Great! Chris is very professional and personable. Carpets look good and dried pretty fast. Like that his process is eco-friendly too!

It went well. They were friendly and professional.

they were on time and very friendly. I can't believe my carpets came as clean as they did and they even dried in about 2 hours!

They were very pleasant, well groomed, friendly and they really knew their business.

Right on time. Guys did a great job. Fair pricing. Answered my questions.

Great. Stains were removed and a small throw rug was cleaned at no additional cost. Friendly & professional.

What a great experience we had with Charlotte Cleanpro! Here's a company who does exactly what they say they are going to do! We made the mistake of waiting to the last week before the Holidays to clean our carpets. With guests coming in just a few days, we put the call in to Charlotte Cleanpro. The owner was professional and courteous. He eased my concerns about the timing of the cleaning, as I didn't want our guests to come in and restain our recently cleaned carpets. I can't tell you the specifics, but I hung up the phone feeling confident that our procrastination wouldn't cost us. The day of the cleaning, I recieved a courtesy call to let me know when they would be arriving. They then showed up exactly when they said they were going too (if only the cable guy could do the same!). Again, they were courteous and professional. We showed them the areas we wanted cleaning and they quickly went to work. Within about 90 minutes they were in and out of our house, cleaning 4 rooms and making the carpet look brand new. The best part about it? Within another hour or so we were able to walk on our carpet. We didn't have to wait for it to dry. My wife and I put the rooms back together and awaited the arrival of our guests. Christmas was saved! HA! Seriously, this was a great service experience. I've had other carpet cleaning companies in my home and found them to lacking in quality, professionalism, service, and unfortunately, end results. Charlotte Cleanpro was WAY above the industry benchmark. OUR CARPETS STILL LOOK GREAT.

Antonio and Tim will make magic happen in your house! They are so professional, and so tuned in to details! Pet stains over 3 years old disappeared! New ones of course went away too, along with any other kind of stain on the carpets! The carpets look like new and so does the furniture! Upholstered furniture, pillows, Oriental rugs... they can clean it all! The best carpet cleaning ever! Thanks for doing such an excellent job!