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Valency Pro Clean

Carpet Cleaning, Oriental Rug Cleaning, Floor Cleaning and Waxing

About us

Welcome to Valency Pro Clean (formerly Charlotte Cleanpro), your premier choice for top-notch low moisture carpet cleaning services. At Valency Pro Clean, we understand the importance of a clean and healthy living or working environment, and that starts with your carpets. Our innovative low moisture cleaning technique ensures thorough cleaning without excessive water usage, leading to faster drying times and minimal disruption to your daily routine. With years of experience in the industry, our team of skilled professionals is committed to delivering exceptional results tailored to your specific needs. Whether you're dealing with stubborn stains, pet odors, or just in need of a routine refresh, we've got you covered. We use eco-friendly products that are safe for your family and pets, leaving your carpets not only clean but also free from harmful chemicals. Customer satisfaction is our top priority at Valency Pro Clean. We take pride in our attention to detail and dedication to exceeding expectations with every job. Our goal is to leave your carpets looking and feeling rejuvenated, prolonging their lifespan and enhancing the overall aesthetic of your space. Choose Valency Pro Clean for reliable, efficient, and eco-friendly carpet cleaning services. Experience the difference today and join our growing list of satisfied customers. Contact us now to schedule your appointment and let us restore the beauty of your carpets!

Business highlights

7 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Carpet, Upholtstery, Area Rugs and Grout Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.028 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 28 reviews

Gabbie L.
08/2021
5.0
carpet cleaners
  + -1 more
These guys were great! My carpet looks and smells brand new. I can’t believe they got out several stains that had been there for years! I will definitely use Chris and his team again. And I love that my carpet isn’t soaking wet. It’s almost dry an hour after they left. Charlotte Cleanpro is the best!!!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joni F.
09/2020
5.0
upholstery cleaning
  + -1 more
Chris did a super job and we are very pleased.
Description of Work: Upholstery Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer D.
09/2020
5.0
carpet cleaners
  + -1 more
It went better than expected! We were very satisfied with Chris and his team!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

ANDREAS B.
08/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
After requesting a quote Chris got back to me within an hour. He explained the process used by his company vs regular steam cleaning. He also quoted me a price that was fair and slightly below what everyone else had quoted me. He showed up on time and did an exceptional job cleaning my carpets (including stairs), rugs and upholstery. He was able to remove some carpet stains I was not sure would come out and left the whole house smelling clean and fresh. He then proceeded to charge me less than the original quote because the work was less involved than originally estimated. I will definitely use this company again.
Description of Work: Carpet, rug, and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Dee H.
06/2020
5.0
carpet cleaners
  + -1 more
Service was prompt and professional. Cleaners were courteous,efficient and knowledgeable.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Ann R.
06/2020
5.0
carpet cleaners
  + -1 more
We had 5 bedrooms to be cleaned, with stain removal from pets and kids. Chris did a great job and on short notice!
Description of Work: Carpet cleaning with stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Cathy B.
06/2020
4.0
carpet cleaners
  + -1 more
We were very pleased to find someone who was able to clean and stretch our carpets. Most carpet cleaning services did not offer this service.
Description of Work: Carpets cleaned and stretched

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karin F.
05/2020
5.0
carpet cleaners
  + -1 more
Chris was GREAT! I will be calling him back. Did a fabulous job on my off-white, high-pile shag rug. He also did the stairs and bedrooms. Price and service are excellent! Highly recommend!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Anne W.
04/2020
5.0
carpet cleaners
  + -1 more
The guys were great! They were very friendly. It was raining and they made sure my hardwood floors were clean before they left. I can’t believe my carpet dried in under 2 hours! I will definitely be calling them again!!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gregory O.
07/2019
5.0
upholstery cleaning
  + -1 more
Right on time did an outstanding job once again. Second time using them and they did not disappoint me. Thank you
Description of Work: Cleaned a sectional and love seat both with loose cushions

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Addie R.
05/2019
5.0
carpet cleaners
  + -1 more
Charlotte Cleanpro did a great job! Our carpets look great and I would use them again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan S.
04/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chris performed an excellent job cleaning my upholstery. He was prompt and got the work done swiftly. I'd have no hesitation in hiring him again.
Description of Work: Sofas cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandra H.
03/2019
5.0
carpet cleaners
  + -1 more
Chris arrived on time and was very professional. We are very pleased with his work.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy S.
02/2019
5.0
carpet cleaners
  + -1 more
Charlotte CleanPro did and exceptional and thorough job on the cleaning of the carpets. They are very professional, responsive and their process from start to invoice is seamless and simple. I was very satisfied...5 stars!
Description of Work: carpet cleaning of 4-5 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

scott A.
12/2018
5.0
carpet cleaners
  + -1 more
The service was exceptional. You would be hard pressed to find someone even half as good. Attention to detail and an amazing attitude that showed he really cared made the entire process great.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Harold F.
12/2018
5.0
carpet cleaners
  + -1 more
Chris showed up on time, in fact he called about 2 hours early to see if he could come on but I wasn't ready for him at that point! Very nice fella, early 30's, took the time to explain the process and the difference between this style of cleaning and carpet shampooing cleaning. The only thing I was disappointed in is that I was hoping it would "lift out" the carpet indentations from sofa and chair legs etc. I thought once the carpet was wet the material would loosen up and spring back to life but it didn't.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne B.
12/2018
5.0
carpet cleaners
  + -1 more
Great! Chris is very professional and personable. Carpets look good and dried pretty fast. Like that his process is eco-friendly too!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Perry L.
11/2018
5.0
carpet cleaners
  + -1 more
It went well. They were friendly and professional.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JJ Z.
10/2018
5.0
carpet cleaners
  + -1 more
they were on time and very friendly. I can't believe my carpets came as clean as they did and they even dried in about 2 hours!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharron L.
09/2018
5.0
carpet cleaners
  + -1 more
They were very pleasant, well groomed, friendly and they really knew their business.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Valency Pro Clean
Thank you, [Member Name Removed]. We are happy you enjoyed our service!

Gregory O.
04/2017
5.0
upholstery cleaning
  + -1 more
Right on time. Guys did a great job. Fair pricing. Answered my questions.
Description of Work: Upholstery cleaning. An eleven cushion sectional and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Valency Pro Clean
We are happy you enjoyed our service!

Linda S.
03/2017
5.0
carpet cleaners
  + -1 more
Great. Stains were removed and a small throw rug was cleaned at no additional cost. Friendly & professional.
Description of Work: Cleaning of upstair carpet and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Todd F.
01/2017
5.0
house cleaning
  + -1 more
What a great experience we had with Charlotte Cleanpro! Here's a company who does exactly what they say they are going to do! We made the mistake of waiting to the last week before the Holidays to clean our carpets. With guests coming in just a few days, we put the call in to Charlotte Cleanpro. The owner was professional and courteous. He eased my concerns about the timing of the cleaning, as I didn't want our guests to come in and restain our recently cleaned carpets. I can't tell you the specifics, but I hung up the phone feeling confident that our procrastination wouldn't cost us. The day of the cleaning, I recieved a courtesy call to let me know when they would be arriving. They then showed up exactly when they said they were going too (if only the cable guy could do the same!). Again, they were courteous and professional. We showed them the areas we wanted cleaning and they quickly went to work. Within about 90 minutes they were in and out of our house, cleaning 4 rooms and making the carpet look brand new. The best part about it? Within another hour or so we were able to walk on our carpet. We didn't have to wait for it to dry. My wife and I put the rooms back together and awaited the arrival of our guests. Christmas was saved! HA! Seriously, this was a great service experience. I've had other carpet cleaning companies in my home and found them to lacking in quality, professionalism, service, and unfortunately, end results. Charlotte Cleanpro was WAY above the industry benchmark. OUR CARPETS STILL LOOK GREAT.
Description of Work: Cleaned carpets in second floor bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Cathy M.
01/2017
5.0
carpet cleaners, upholstery, upholstery cleaning
  + 1 more
Antonio and Tim will make magic happen in your house! They are so professional, and so tuned in to details! Pet stains over 3 years old disappeared! New ones of course went away too, along with any other kind of stain on the carpets! The carpets look like new and so does the furniture! Upholstered furniture, pillows, Oriental rugs... they can clean it all! The best carpet cleaning ever! Thanks for doing such an excellent job!
Description of Work: Carpet cleaning for 2 story house including oriental rugs and all upholstery on furniture, pillows and cushions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,120

Liz G.
01/2017
5.0
carpet cleaners, house cleaning
  + 0 more
Antonio and Tim were very prompt, professional, and great to work with. I had them clean my living areas that get the most use and where our dog spends the most time. Our carpets look new again! They dried quickly and were left smelling great. The system they use leaves no residue and is eco-friendly... an added bonus! I would definitely recommend Charlotte Cleanpro.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1(current)
    • 2

Contact information

2430 radrick lane, Charlotte, NC 28262

http://valencyproclean.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

Valency Pro Clean is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

Valency Pro Clean accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Valency Pro Clean offers free project estimates.
Yes, Valency Pro Clean offers eco-friendly accreditations.
No, Valency Pro Clean does not offer a senior discount.
No, Valency Pro Clean does not offer emergency services.
Yes, Valency Pro Clean offers warranties.
Valency Pro Clean offers the following services: Carpet, Upholtstery, Area Rugs and Grout Cleaning

Contact information

2430 radrick lane, Charlotte, NC 28262

http://valencyproclean.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM