The Whole Blooming Landscape

Wish I had checked the reviews here and not just on Houzz. The owner and associate came out several times and promised plans. Contacted this company in May/June and it was too hot to begin so I agreed to wait until September. Emails sent back and forth regarding plans and start date from September, October and finally plans emailed in November. I was forced to contact another company as the window for seeding was closing. Paid half of the quote and have never heard from them since. Guess those plans and their site visits were what I got for the money. Honestly do not think this company has the staff to take on projects and do not recommend hiring unless you have no immediate need for services.

Jill came for a consult and seemed very knowledgeable. Had several great ideas. Her crew came to do fall cleaning and pruning and it took her a long time to bill me. We agreed that she was going to come in the spring for a spring cleaning and when I tried to arrange it, I got no response - none. I lost over a month waiting for a response and now my garden is overgrown and I missed the window to prune. I tried leaving voicemails, e-mails and I received no response.

Took more than 3 months to get the landscape design after being promised multiple times that it would be ready "next week" (when I could actually make contact). Owner would not respond to phone calls or emails in a timely manner, if at all. They were supposed to do the installation but after a few more weeks of waiting, I hired someone else. Never did hear from them again.

I did a really good one a couple of years ago on them. I’ve used them since then. We do a monthly rate and it’s done individually by what we require. We have a contract with them so they do the service weekly and for landscaping, they do it every other week. They come out each season and assess everything. They did our drainage for us and they are going to tweak our irrigation for us. The staffs are attentive. They clean up beautifully. They are very cautious in what they are doing. They are just very on the job. They really care. They’ve done really well to make it look good. I get what I paid for and we demand a lot.

We have received monthly landscape services from Whole Blooming for 2 years. Their work is very thorough and professional. When adding services (new plantings, etc.), there can be a need for repetitive contact to stay updated on estimated scheduling/completion dates. But, overall, great experience.

Jill has been great throughout my yard renovations. She suggested a plan based on my restrictions, implemented the plan and my yard looks great. She suggests new plants for different purposes and always offers care tips for existing plants. My yard looks wonderful at night with the LED landscape lighting she installed and several neighbors have commented on how nice the yard looks (compared to 4 years ago when there was nothing!). Jill has great design ideas and worked with my vision to come up with a winning plan. I highly recommend her!

I called her to get an estimate for some work on lawn because she came so highly recommended. She came out 2 weeks ago, she gave me an estimate, and said that she would come out in 1 to 2 weeks to do the work. It has been over 2 weeks now, and I have not heard anything from her. I have tried to call her at least 12 times, but she has never picked up the phone or returned my messages. I have company coming in from out of town at the end of this week, and I need this work done ASAP.

The company rep arrived on-time and was very nice to give me an estimate and assess the job. She seemed both knowledgeable and professional. I would have probably given her the job without contacting other landscapers. After she came out, I never heard from her again. I contacted the company two weeks later just to be sure the quote wasn't sent to my spam folder or something, but they said they were still working on it. It's been about two weeks since then, and I've heard nothing.

Jill was wonderful. She took time to explain the garden that came with our new home and to plan out the care it needed. Her staff did good work for a reasonable fee.

Jill was amazing to work with. I had gotten several quotes from landscaping companies on Angie's List but Jill was the only company that took the time to listen to what I wanted. Her designer was great to work with and has a good sense of space, plants and hardscapes. I met with her twice to figure out the overall design and after finalizing the quote, the work began. Jill's crew was very professional and cleaned up each day as if they had not been there. The crew that removed and replaced the steps did amazing work. I actually came home to eat lunch that day to find a crew of workers very carefully cutting and placing the new stone steps in. The crew leader was a perfectionist and the steps look incredible. Jill would arrange to meet me every three weeks or so to go over the project with me. I ended up actually adding on to the original quote and had her put river rock in the back corner of the lawn to define a space and also to help with water shed when it rains. I also increased the size of my gardens behind the house as I grow vegetables there each year (and this year I now have irrigation!). Jill was great with any suggestions and changes as we went through the process (it took about 2 months to complete). I would highly recommend her if you are going to do a landscaping project, she is very personable, she listens, she has incredible experience to draw from, she has a great eye for landscaping and has surrounded herself with people that really enjoy what they do. One of the cool things that Jill did was talk about how I use my flower/garden beds and she found out that I really like to cook, so she designed fresh herbs into the gardens. She also talked to me about types of plants and colors and incorporated that into the design as well.

We think they're fantastic - we've known them for several years. Their design is excellent and we've loved their choices of plants. They are very easy to work with. We've had no complaints along the way. They've been very helpful in not just planning our landscaping, but planning our grading, and where we would put our house, which was a new build.

We contacted Jill based on the work they had done for a neighbor. They were able to provide several good ideas around landscapping plans and hardscape look and design. They brought out a concrete guy to look at where we wanted to extend a driveway and any possible impact it might have on existing trees. Jill and the Company overall was very responsive and provided good ideas. Ultimately, we did not use them due to scheduling, as we had been delayed on making a final decision and then needed to get the work done before an event. I am sure they would have done a great job if we used them. They were very honest about time and schedule constraints instead of promising to do the work and then delaying. I would recommend them to anyone.

They still have not called me back.

Jill and her team are absolutely top-notch professionals and a lot of fun to work with! They completely transformed our yard in time to host our daughter's wedding reception. With any big project, there are challenges such as getting 6 inches of rain in under 2 hours that trashes freshly laid sod. When I called in a panic, Jill and her team were immediately on top of it and out there in the mud putting things back together! In addition to making our yard beautiful, they fixed all of our drainage and erosion issues and straightened our driveway. They were full of great ideas and patient when we were being indecisive. Everyone that worked on our home was very responsive, talented, kind and a pleasure to have around. We can't thank you all enough... you are the BEST!

Be present when work is being done. Call and email often for a response.

She was a really nice lady. She really seemed to know what she was talking about. Her estimate was just a little higher than everybody else. I thought she was really great, nice and knowledgeable. She initially came out but it took a while to get the estimate back from her. It was a little slower than I would have liked but it seemed to be pretty much in par with the other landscape companies. She came on time and was here when she said she was going to be here. She in fact came a tad bit early because one of her appointments got canceled. If I have a big house on the lake I would probably use her, because that's more of the type of work she does. She was a little bit out of my price range.

Collaborating with Jill and team at The Whole Blooming Landscape was a wonderful experience, and I wish we had hired her years ago; it really felt like working with a good friend. We have worked with other landscape designers and installers in the past (with satisfactory results), but Jill is the first one who completely understood the entire vision and needs we had for different areas within our property. She shared our enthusiasm for sustainable landscaping and vegetable gardening, and really internalized the concerns we had about preserving the natural surroundings and co-existing with wildlife. The plan that was designed is beautiful, realistic in upkeep and able to be split into multiple phases over time to help us stay within budget. Planning began in the summer of 2010 (there were several revisions necessary), we began construction of the first phase of the design in October, completed it in December and are thrilled with the results. The installation took a bit longer than expected due to weather issues. The team was professional, knowledgeable and open to immediate feedback, ensuring that the project went according to our plans and allowing for slight adjustments along the way. Jill and Sean (our project manager) addressed any issues immediately and met with me regularly. The results are lovely, the stone pathways look natural within the surrounding landscape, and we have received many compliments on the deck modifications and pathways specifically. We look forward to planning and scheduling the next phase with the company in the future.

I contacted Jill in early September to do some work in our yard (a pretty big job including some major grading, tree removal, drainage, pavers, seeding, etc). Our previous contractor never showed up and she was doing some work around the corner, so I called to discuss my scope of work, The first meeting, she was prompt and we discussed options and she had lots of recommendations. She was going to bring a co-worker by the next day to have him look at the project to see if he agreed with our assessment. I didn't hear from her for the rest of the week and contacted her the next week. She apologized and said she would get over here in the next day or so and commented that she "won't abandon us" like our previous contractor. A week went by and didn't hear from her, so I called again. She told me she was going to come by and would be around the corner anyway and would get a quote together quickly. Again, another week went by with no visit and no phone calls even after leaving several messages. This went on until almost the end of October and she just never bothered to return my calls or get in touch with me again. I saw her and her staff at the house around the corner several times, so she had several opportunities to come by and discuss our project or at least apologize. I am self employed and if I don't return phone calls, I don't get paid. I don't understand why she couldn't call to at least either tell me she was behind on other projects and would get in touch with me on a specific date or just tell me she had too much to do and couldn't quote my project. So, she did up abandoning me and left me with with little time to pull something together to get the work done in time to get seed, etc. down before it got too cold. Jill talked a good game, but showed poor professionalism by not returning calls or following up on her promises. I was very pleasant and tried not to pester her and on several occasions expressed excitement about working with her, but still got treated poorly. If she was too busy, got behind, had staffing issues, etc., I never knew. If contractors just knew that all it takes is just good communication to keep a customer happy, they would be much more successful. All it would have taken is one phone call instead of completely ignoring me and I could have moved on. Instead, it dragged out for much too long and I was again left having to regroup and pull something together in a very short period of time. Luckily, I found someone that did a fantastic job and is now going to do more work at our lake house as well as additional work this winter and the spring and have referred them to a civil engineering firm I do work for and will now be doing work for them. I am the type of customer that may have high expectations, but am also very loyal and will continue to work with that person and refer friends and clients. Based on my experience, I could not recommend Jill and her company to do work for me. Good communication and honesty go a long way and she showed neither of these.

I was really happy with them. The owner, Jill, listened very well to my ideas and worked them in. I think she brought together a good plan. They were very professional. They were very knowledgeable, particularly in my situation with a very shady yard.

The lawn looks great--they even found some holes (caused by tree limbs) that I did not notice when they estimated the job. They also do my weekly yard service now, and I could not be happier with the service. I highly recommend The Whole Blooming Landscape.

Jill came out to give us a quote, and walked around the property with me exploring what we had to work with and what the possibilities could be. I had a few ideas, and she helped me work through solutions and solidifying realistic plans. She promptly sent me a quote (a couple of days turnaround) with a detailed break down of the various costs. In addition to the quote, I requested a visual representation of the layout of the landscape design (there was a lot in the quote), and she mailed the design layout document (too large to scan) which really sealed the deal for me. The design was very professionally presented, especially compared to the competitors (hand drawings, photoshopped pics, etc.). Once we decided on some details (upgrading some trees to larger ones, etc.), the work began on addressing drainage issues shortly after. The first attempt at grading the backyard resulted in continued drainage problems. We immediately contacted Jill (sending her pictures of the standing water) to let her know the drainage issues had not been resolved, and she sent her head guy out ASAP to resolve it. We were very pleased with the response and the turnaround time. Once the regrading was done, work on the front yard began. The installation of the wall, including a french drain, went seemlessly, and all the landscaping installation (4 garden beds with various trees and shrubs) went off without a hitch as well. 2 years later, we are still enjoying the amazing work that Whole Blooming did, and we are certain the landscaping has added value to the house.

The owner visited my home, discussed my landscaping needs, and provided a detailed landscape plan a couple of weeks later. The plan has a lot of wonderful but easy to care for perennials and shrubs. She graciously updated the plan to revise/remove a few plants that I didn't care for. This plan has been very helpful to me over the past couple of years. I wish I had consulted a professional years ago. It would have saved me a lot of time and money.

Jill came out on April 14th and walked around the yard with me taking notes, etc. She asked if I needed the work done right away and I said no, that it was probably her busy season (she agreed) but I just wanted to get the ball rolling. She was very personable. I never received a call with any estimate. I called once to add something to the list but still no word on the estimate. I emailed on 5/28 and received a note back saying that she would let me know the price by next week, that she had people out sick, etc. but still nothing.

I have used (and reported positively) on the company before. I once again used their service and was very pleased. My gravel driveway had not been repaired in 10 years and I needed to have the area redefined and new gravel added. I chose crushed brick for the gravel and have to rave about Jill's thoughtfulness in laying this product on my driveway. She knew that this type of gravel tends to create quite a bit of dust when it is first placed in the driveway but the dust wears off with time. Due to a strong rainstorm scheduled to come to Charlotte, she moved my installation up on her schedule to the morning of the storm so that the strong rain throughout the day would wash the dust from the driveway and alleviate the problem of several weeks worth of dust being present on my driveway. The plan worked and I have not experienced dust from this driveway installation. I think this careful planning demonstrates how professional this company is! I recommend them highly!!

Working with Jill and Sean was a great experience! Jill worked with me on plant choices, really listened to what I liked as far as color and style. Made sure everything was dog friendly. She sketched out a fabulous patio and retaining wall with planting areas, we chose the materials at Blue Max, all working within my budget. Everyone on the crew was a pleasure, and Sean kept me informed every day as to what would be happening that day or the next. Just as we finished in September, Charlotte implement the no sprinkler water restrictions, so they helped me put down soaker hoses through all the plantings. My yard looks amazing, and I look forward to getting Jill's advice on what plantings to put in my new patio beds in the spring. I will also be working with them again to create a dry creek bed in a gully area of the yard as the final phase this year.