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The Tile Crew

Ceramic Tile, Flooring Sales and Installation, Kitchen and Bath Remodeling,

About us

The Tile Crew is a full service installation company based in Charlotte, North Carolina. We are available for remodel projects, new construction, residential and commercial. We specialize in tile, stone, kitchen backsplashes, bathroom remodel, showers, tubs, fireplaces, flooring, pools, and more! We help with the entire design process, layout and installation.

Business highlights

Emergency Services Offered

Services we offer

We are a full service provider. We help with design, measurements, layout, product information, installation and care.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-9 of 9 reviews

Venus S.
07/2020
5.0
ceramic tile
  + -1 more
The tile is actually marble and not ceramic but there is no other option. Needed to fix a job done by another contractor. The other contractor removed the old shower floor tile and two rows. The tile crew came in and installed the pan and retiled floor and the the two rows on the walls. It looks beautiful and seems to be now angled to go into the drain instead of puddle around the sides.
Description of Work: Tile shower floor and install pan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from The Tile Crew
Thank you! We are so glad we were able to help. Your shower is beautiful!

Benjamin L.
03/2018
4.0
ceramic tile
  + -1 more
Went great
Description of Work: Tile work performed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Julie J.
01/2018
5.0
ceramic tile, flooring contractor, remodeling, home remodeling
  + 2 more
Julie with The Tile Crew was great to work with. Micheal did a great job on the installation!
Description of Work: Floor tile for 2 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allison H.
12/2017
5.0
ceramic tile
  + -1 more
Wonderful service. Extremely professional. Meticulous. I would highly recommend The Tile Crew.
Description of Work: Kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy W.
09/2017
5.0
ceramic tile, flooring contractor
  + 0 more
Great! Choosing the tile at Florida Tile thru installation.
Description of Work: Installed porcelain tile in foyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Anil L.
08/2017
5.0
ceramic tile
  + -1 more
Better than expected. Great experience working with the company.
Description of Work: Install Kitchen Backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Hillary Q.
08/2017
5.0
ceramic tile
  + -1 more
It was great! I am so excited to use my new bathroom. Michael paid incredible attention to detail in making sure everything was perfect. He is very knowledgeable about how to waterproof everything and make sure there are no issues later on. They were very good about making minimal messes and kept everything very neat when they went home for the night. Each day he walked us through what was accomplished and what the next step would be. He made sure we were completely satisfied at each step before he proceeded. End result is a beautiful bathroom I am very happy to have in my home. (Pic is before glass walls installed so you can see tile work)
Description of Work: Remodel a master bathroom shower and tile floor. They demoed the existing shower, jacuzzi tub, vanities, and floor. They rebuilt a custom shower and tiled the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tile Crew
Thank you [Member Name Removed]! It was WONDERFUL to work on your project!! It is stunning!

Knut N.
05/2017
5.0
ceramic tile
  + -1 more
Fantastic experience with Tile Crew. Julie was a pleasure to deal with and Mike did great work. Absolutely recommend.
Description of Work: Demo and retile kitchen floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Cindy L.
04/2017
5.0
ceramic tile, flooring contractor
  + 0 more
Just about perfect. I scored all A's simply because its true. I messaged for a quote appt and they were out within 48 hours. When quoted I as asked a lot of questions which I realize now is to insure the quote is solid. There was not hint or request for increase during or after the job, they knew what to ask so there are no surprises. I was called 30 minutes before the installer arrived letting me know he was on his way, this happened every time they came. When the work was completed for that day the installer went through with me everything that was done and what was next. Everytime I was asked if I was happy and if I had any questions. Throughout the process we were very well informed and the area they worked was kept perfectly cleaned up. I am thrilled we found them and have already referred them out.
Description of Work: Put down tile on bathroom floor and tub surround. Tub surround had 3 types of tile to be put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

    Contact information

    7119 Hillside Lane, Charlotte, NC 28226

    http://www.thetilecrew.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Not Licensed
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Flooring Sales and Installation,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Sunrooms and Patio Enclosures

    FAQ

    The Tile Crew is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    The Tile Crew accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
    Yes, The Tile Crew offers free project estimates.
    No, The Tile Crew does not offer eco-friendly accreditations.
    No, The Tile Crew does not offer a senior discount.
    Yes, The Tile Crew offers emergency services.
    No, The Tile Crew does not offer warranties.
    The Tile Crew offers the following services: We are a full service provider. We help with design, measurements, layout, product information, installation and care.

    Contact information

    7119 Hillside Lane, Charlotte, NC 28226

    http://www.thetilecrew.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day