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Superior Cleaning Service, Inc.

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

About us

Superior Cleaning Service is a locally owned and operated company which has been proudly serving the Charlotte community since 2001. Our team leverages the CORE training process for a great clean each time! We guarantee our work accordingly. We are delighted to be a Super Service Provider again and a Page of Happiness nominee. We are also excited to be a certified partner with Cleaning for a Reason which is a charitable organization that provides free cleaning service to women fighting cancer. Call today for your free estimate!

Business highlights

27 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Housecleaning, Window Cleaning, Floor Cleaning, Stripping & Waxing, Move In & Out Cleanings, Foreclosure Cleanings.

Services we don't offer

Dishes & laundry.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal
Venmo
Zelle

Reviews

4.6247 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
4%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-247 of 247 reviews

Catherine F.
05/2017
5.0
blind cleaning, carpet cleaners, house cleaning, floor cleaning
  + 2 more
Very well! Myra and Elda arrived on time and began immediately on the bathrooms (the biggest concern.) They then moved to the stairs, the kitchen and the downstairs. Besides thoroughly cleaning the neglected bathrooms, they removed spots from the stair carpeting, vacuumed and dusted thoroughly, washed and polished the kitchen and lavatory floors, left the kitchen surfaces spotless, and bagged obvious trash. They left this bachelor's home shining - and in the 2 hours (4 labor hours) agreed upon. We were very pleased.
Description of Work: A bachelor's 2-bedroom, 2 1/2 bath townhouse was in need of serious cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Giovanna B.
05/2017
5.0
house cleaning
  + -1 more
I contacted Superior and right away got a very fair quote and they managed to get out to my house within a few days of me calling. They worked for 4 hours and were very meticulous and thorough. Everything was done very well. They even brought out a steam cleaner when I told them I had a few spots on a new carpet that needed it. Very satisfied and very fair quote. I would recommend them and definitely will set up regular service with them.
Description of Work: I needed a full house clean from remodel-type construction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Diane K.
05/2017
5.0
house cleaning
  + -1 more
Very professional and efficient. I would hire again.
Description of Work: Spring cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann H.
05/2017
5.0
house cleaning
  + -1 more
Excellent job, reasonable price, and highly recommended. The crew thoroughly cleaned our townhome apartment after we moved out. We met the landlord for final inspection about an hour after the cleaners left, and it was a genuine pleasure to turn it back over to the landlord for inspection. The entire place was sparkling clean and had a fresh, pleasant aroma. The crew covered every single item on the move-out checklist and even took care of a few things not on the checklist. They took less time than originally estimated, and the charge was adjusted appropriately. It was a smooth transaction from beginning to end - on time and under budget. They exceeded all expectations and we will definitely use them again.
Description of Work: Cleaning of townhome apartment after moving out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Peter K.
05/2017
5.0
house cleaning, window cleaning, floor cleaning
  + 1 more
Very well. I previously used another company that did not do a professional, thorough job. I am always happy with the cleaning I receive from Superior Cleaning Service. Only once do I recall notifying them of any issue, and they addressed it promptly and exactly as I expected.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Susan R.
04/2017
5.0
house cleaning, floor cleaning
  + 0 more
Superior has been providing services to me for more than six months. The company worked with me to establish a schedule that met my needs even though it is outside their usual planned schedule, and they didn't charge me extra. Their pricing is very reasonable and consistent with their competitors. The staff are always punctual, pleasant, hard-working, thorough and reliable. Whether I am at the house or away, the service is performed consistently and to my expectations. The best part is that the house always has that fresh clean smell after their visit. They are excellent and I would recommend their services to anyone.
Description of Work: Superior provides house cleaning services every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

David F.
04/2017
5.0
house cleaning
  + -1 more
Very Good. Cleaning team is courteous, thorough and trustworthy. Management has terrific follow up on any concerns and willing to engage, as necessary to ensure complete satisfaction of the job completed.
Description of Work: House Cleaning Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Cleaning Service, Inc.
Thank you for your review Mr. [Member Name Removed], we appreciate you taking the time to let us know of your satisfaction with our work!

Kedesse Y.
04/2017
5.0
house cleaning
  + -1 more
Professional, prompt, they did a wonderful job. Will definitely hire them again
Description of Work: Light house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Cleaning Service, Inc.
Thank you for your kind note. We appreciate your business and would love to work with you again. Call our office anytime to schedule service. Take care!

ELOISE H.
01/2017
5.0
house cleaning
  + -1 more
This company is excellent and very thorough. I look for dust on books, window sills, under furniture and in corners. They deliver a beautiful clean home each time.
Description of Work: Clean my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Stuart S.
08/2016
5.0
house cleaning
  + -1 more
I have been using Superior Cleaning Service since 2012. In fact, I wrote a review back in 2012 saying how satisfied I was with their service. It is now 4 years later and I am still very satisfied with their service. They come on time, and send me the same team of house cleaners every time. I love my team and they always do a great job. I highly recommend this company.
Description of Work: House cleaning for large 4 bedroom/4 bathroom house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sabrina G.
07/2016
5.0
blind cleaning, upholstery cleaning, window cleaning, floor cleaning
  + 2 more
After 10 years knowing the company I would highly recommend it to every single person I know. The ladies are fabulous, professional, and paid careful attention to the details. The office is always responsive to any emails or phone calls made and all issues (the few) are always fixed immediately. I trust this company, the people they hire, and the top-notch service it always provides.
Description of Work: Mercedes and her team always go above and beyond for her clients and will drop everything to make sure everything is to your satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Susan R.
07/2016
5.0
house cleaning
  + -1 more
Very well. They were able to accommodate me within a day of requesting service, the cleaning staff were punctual and got down to work immediately. They completed all the work in a little over 2 hours and the house was fresh and clean again…just what it needed!
Description of Work: Regular house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Christa D.
07/2016
5.0
house cleaning
  + -1 more
They provide EXCELLENT service. I have used them for 16 years now and they always do a thorough and professional job.
Description of Work: Cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

sarah M.
07/2016
5.0
house cleaning
  + -1 more
Great - they are very kind, conscientious, hard working and deeply committed to their job.
Description of Work: They have been kind enough to help me in cleaning our home for 10 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael R.
06/2016
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Great job.? They arrived exactly as scheduled.? Very professional.? Did a fantastic job on the house and we are very pleased.
Description of Work: Needed a detailed cleaning for our house before it went on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Andrew S.
06/2016
5.0
house cleaning
  + -1 more
Two professionals come every other week. They clean everything and ask for feedback frequently. They are punctual, thorough and are great with our two dogs. I would highly recommend them.
Description of Work: Cleaned the entire 3200 square foot house. 4 bathrooms; 4 bedrooms; office - the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Elena M.
06/2016
5.0
blind cleaning, carpet cleaners, window cleaning, floor cleaning
  + 2 more
They ask for feedback constantly and are always responsive if there is the occasional issue. They are pleasant and have even cleaned my house for a holiday party.. They are consistent and trustworthy. We constantly get solicited for new services, but we always turn them away and have even recommended them to our next door neighbor.
Description of Work: The ladies provide our weekly office cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

KATHRYN P.
05/2016
5.0
carpet cleaners, window cleaning, floor cleaning
  + 1 more
Great job. They clean the kitchen and bathrooms top to bottom, vacuum, clean all of the desks. We are very happy with this service.
Description of Work: We hired this company to come in once every 2 weeks to clean our offices and they do a great job. They came the first time to do the initial cleaning of everything, and frankly it was a little embarrassing because we had been doing it ourselves and not a very good job. Anyway they got it all spiffed up and now they keep us maintained!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Joe P.
01/2016
5.0
house cleaning
  + -1 more
This past Holiday I purchased a one time full service cleaning for my wife as a Christmas Present. With how hard she works I knew it would be exactly what she needed. Of course the little hints she has been dropping sure helped me in realizing what she wanted! After researching my options I decided to utilize Superior Cleanings Services Inc. The companies pricing was reasonable and the staff was exceptional. I felt comfortable immediately upon calling their offices. Once the cleaning team arrived at my home, it became apparent that my house would have some odd intricacies and they called the owner to gain clarification. To my surprise the owner, Mercedes Montano, came to our home to assist. I was so pleased with her kindness, professionalism, and ability. This kind of personal accountability and commitment to excellence is rarely seen these days. In the end, I found that I couldn't have been more pleased with the finished product and how overjoyed my wife was with a freshly cleaned and appointed home. Thanks to this company for a very good experience.
Description of Work: Superior Cleaning Services Inc came to my home and provided a full cleaning of my two story home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Pratik T.
08/2015
5.0
house cleaning
  + -1 more
The team did a fantastic job. I came home to wonderfully cleaned house. Everything was in order and completed as I was told during my scheduling call. Rooms were cleaned just as i was told. I was very happy to have selected them. I am now using them as my cleaning service moving forward. I highly recommend that you at least give Superior Cleaning a call and a trial.
Description of Work: Cleaning of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joanne K.
08/2015
4.0
house cleaning
  + -1 more
My husband had a hard time communicating with the workers because of a language barrier. Otherwise the service was very good.
Description of Work: Cleaned entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$79

Kate E.
07/2015
5.0
house cleaning
  + -1 more
I did not cash in on the coupon
Description of Work: Nothing, I did not use them

Rating CategoryRating out of 5
value
5.0

$79

Pierre L.
07/2015
5.0
house cleaning
  + -1 more
In the process of preparing our home for resale, my son searched Angie?s List and came across Mercedes as one of 3 possible providers. After a quick telephone conversation with 2 out of 3 as one never replied, we chose Mercedes. The communication from Mercedes was clear, concise and efficient. She came over to evaluate the house within hours and gave us a fair quote for the massive amount of cleaning that had to be done. Her team of 6 arrived on time and started right away. Not only were they efficient, they were also very accommodating as 1 room was still occupied and they worked around this very nicely. 4 hours later, the house was not only spic and span but at a level of detail that it looked better than when we moved in 15 yrs ago? I only wish, we had had her services for our bi-weekly service for the past 15 yrs as she is a dream to work with! Thank you for making one part of the grueling process of moving - that much better!
Description of Work: A complete very thorough cleaning of an 11 room house for the purposes of making the house available for sale. 6 workers for 4 hours each. AWESOME awesome JOB!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Christopher F.
05/2015
5.0
house cleaning
  + -1 more
Very good. We didn't have to clean it and got all our deposit back.
Description of Work: Cleaned rental house upon exit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Walter P.
04/2015
1.0
house cleaning
  + -1 more
No work was ever performed as no response was ever received back after multiple attempts to contact the service provider.
Description of Work: Purchased the Angie's List promo offered by the service provider. My wife contacted them on several occasions (just prior to expiration) and never received any contact back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Contact information

3125 Springbank Lane Suite H, Charlotte, NC 28226

http://www.superiorofficecleaninginc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Window Cleaning,
Carpet Cleaning,
Upholstery Cleaning

FAQ

Superior Cleaning Service, Inc. is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Superior Cleaning Service, Inc. accepts the following forms of payment: Check,PayPal,Venmo,Zelle
Yes, Superior Cleaning Service, Inc. offers free project estimates.
Yes, Superior Cleaning Service, Inc. offers eco-friendly accreditations.
No, Superior Cleaning Service, Inc. does not offer a senior discount.
Yes, Superior Cleaning Service, Inc. offers emergency services.
Yes, Superior Cleaning Service, Inc. offers warranties.
Superior Cleaning Service, Inc. offers the following services: Residential & Commercial Housecleaning, Window Cleaning, Floor Cleaning, Stripping & Waxing, Move In & Out Cleanings, Foreclosure Cleanings.
Dishes & laundry.

Contact information

3125 Springbank Lane Suite H, Charlotte, NC 28226

http://www.superiorofficecleaninginc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM