Superior Cleaning Service, Inc.

Description of Work: cleaned my home

Description of Work: I purchased a Big Deal for $79 for 4 Hours of Professional Housecleaning! I paid an extra $100 for them to clean the furniture on my screened in front porch.

Description of Work: General cleaning

Description of Work: never could accommodate me, I felt like she thought she was doing me a favor and it was a terrible experience. would not use her again

Description of Work: 3 hours/a crew of 2 wonderful ladies.....best money spent! I use Superior Cleaning on an as needed bases. The owner, Mercedes, is always very prompt and responsive to my needs. Sometimes it is just a quick clean of the bathrooms and kitchen.....othertimes and need a good whole house cleaning.

Description of Work: whole house cleaning

Description of Work: Did a great job. The only downfall was only having one person scheduled to clean and didn't get to everything in the house. The Big Deal was for either a 4 hr time limit having 2 people clean or a two hr time limit with 4 people to clean but were only given the option of having one person to clean for 4 hours and because of that, she was unable to get to every room in the house.

Description of Work: Cleaned my house. Great job.

Description of Work: The housecleaning provider, Mercedes, and I could not identify a mutually good time within an 8-day period for the cleaning. The provider, Mercedes, made an effort to rearrange her schedule in order to fit me in, but no luck. During a phone call, we agreed that I would call again that evening to continue our conversation. When I called, Mercedes didn't answer, so I left a message for her. She did not return that call.

Description of Work: The ladies did an excellent job cleaning my bathrooms and kitchen. I paid $79 for this deal so I was surprised when told by Mercedes there would be a $15 extra charge for the company to bring their own cleaning supplies. I agreed to the charge but I don't remember that information in the fine print details. Would be a suggestion to include that in the future. I would use the service again as they did a fantastic job!

Description of Work: House cleaning was performed.

Description of Work: When I called the company to set up my appointment I got an answering machine. I left a message but did not hear back. I called a second time and spoke to Mercedes the owner. She was polite and was able to fit me in the same week. We set up the time for Thursday between 1-2. I happened to be home the morning of the cleaning which was good because the two women arrived at 12! Nice that they were early but I can't help but wonder what they would do if I wasn't home? Once they came in I noticed they had no products or equipment with them. I realize some cleaning companies operate this way but that should have been told to me when I set up the appointment. The women did not speak English so it was difficult to figure out what they needed. They both were almost rude with me but that could have been the language problem. True to the add they were out the door in two hours. As they were walking out (in a rush) I noticed they had left the diningroom table untouched. I pointed it out and the lady started speaking in her language and wiped it with her hand. I could see she had not polished it as my things weren't moved but she had an attitude with me. She even wiped the dust and a small piece of paper on the floor! With that, I said my good bye. As I walked around I continued to find several things they missed completely. My sun porch as three pieces of wood furniture that were not touched with polish. None of the blinds were cleaned, my glass top tables were not cleaned with windex and I asked if she would wipe down the oven (I had self-cleaned) and they left that. I will never use this company again. I probably should have rated all D's now that I have rethought my experience.

Description of Work: Great job! Purchased a deal from Angie's list, scheduled the cleaning and the ladies arrived the next day and attacked.

Description of Work: Did NOT use the service.

Description of Work: complete house cleaning...

Description of Work: Owner came and reviewed what needed to be done and to schedule appt. She was flexible on some of the issues we had due to allergies and asthma in the house. Crew came a bit late, but did call after a while. They did a good job and completed all the work we had discussed.

Description of Work: A team (3) of house cleaners cleaned my 2-story home after I purchased a special certificate for this on Angie's List.

Description of Work: We used Superior for a new home move in. The "new" house is actually a 40 plus year old home...and so, needed an extra good "scrub." The team that arrived worked hard the entire time they were here...five and a half hours ( they would not take a break)....and they tackled everything on the inside and did a great job. Floors, counters, baths, closets, shelves, drawers, blinds....all clean. As I have unpacked boxes days following...I have not found any shelf or drawer that was left untouched. I am grateful for Superior as they have helped to make this move easier. In fact, I called them on a Friday to request them on Wednesday and they were very accommodating. I have ale array recommended them to another co-worker for her move in.

Description of Work: I'm a Realtor. Found Superior Cleaning Service on Angie's List. Contacted Mercedes, sent her girls out to clean a vacant townhome. Quite a transformation. Thanks Mercedes.

Description of Work: First off, I have a large home with 5 large hairy, dirty dogs so my house was a mess! I spoke with Mercedes twice before my appointment to go over what cleaning I needed done and what my priorities were. On the day of my appointment, Carla and Jose arrived right on schedule. I spoke with Mercedes again as she wanted to make sure that Carla and Jose knew exactly what I wanted done. I had total confidence that my house was going to be well taken care of. Carla and Jose did not waste a moment getting started on their work. They worked quickly and thoroughly, moving furniture, dusting furniture, blinds, ceilings, baseboards, mopping floors, vacuuming rugs and furniture, etc, to be sure each room was spotlessly clean. They were so quick and thorough that they were able to accomplish more than initially planned upon. My husband was so please with their work, that we will be hiring them to clean on a regular basis. My home has not been this clean since we moved in. Working with Mercedes, Carla, and Jose was a pleasure! They are very professional and strive to do a terrific job! I cannot wait to have them back!

Description of Work: I found this company as "The Big Deal" here on Angie's List so I decided to try them. I cannot tell you how happy I am with my house. It was not just cleaned. Every room was transformed beyond anything I ever expected. They left nothing untouched. They even cleaned under the cushions in my couch!!! Mercedes (the owner) was a pure delight and very professional when she came out. Amazing job. Do not hesitate to call them. Thank you Mercedes!!

Description of Work: Superior Office Cleaning, Inc. did a deep cleaning of my home/office. All I can say is they far exceeded my expectations; I am oohhhing & aaahing over the cleaniless and fresh smell. Mercedes, the owner met with me to go over all my wishes for cleaning and instructed me on what I needed to supply. Mercedes and her team are extremely professional, thorough, and pleasure to work with. Yes, they will be back on a rountine basis and I would most definatley recommend to friends, family.