STAY-DRY WATERPROOFING, INC.

He came in October and started the job. There was a cracked pipe sticking out, and he said he would be back the next morning to fix it. We paid him, expecting he would come back. He never did. We have called, and he said he had family difficulties. Since then, we have continued to call, with no response. This morning I called again, and he still hasn't called back. His tools are still here, there is a hole in the back, and the pipe is still exposed.

They were very professional, and came very quickly for the estimate. They were really good about answering any of our questions and were helpful giving us alternative suggestions when something didn't turn out to our liking. They had a truck break down one morning and still came out to do the work! An all around positive experience, and I would recommend them to others!

THEIR PRICING WAS VERY FAIR AND RESPONSIVENESS WAS EXCELLENT. WE HAD TO CALL THEM BACK AND THEY CAME RIGHT OUT. THEY DID WHAT WE NEEDED DONE. THEY WERE VERY ACCOMMODATING IN COMING OUT RIGHT AWAY TO FIX A VERY COMPLEX PROBLEM.

THEY WERE NOT ABLE TO FINISH THE REPAIR OF THE CURB BECAUSE IT WAS RAINING. THEY STATED THAT THEY WOULD RETURN THE FOLOWING DAY TO COMPLETE THE JOB WHEN IT WAS NOT RAINING. I PAID THEM IN FULL AT THAT TIME, AND THEY NEVER CAME BACK. I HAVE BEEN CALLING THEM, LITERALLY, EVER TWO WEEKS SINCE JULY, AND I EITHER LEAVE MESSAGES, OR IF I GET A PERSON THEY MAKE PROMISES TO RETURN AND COMPLETE THE JOB, AND THEN THEY NEVER SHOW UP.

I HAD ANOTHER JOB FOR HIM TO DO. HE SCHEDULED ME THREE TIMES. HE NEVER SHOWED UP AND HE NEVER CALLS ME BACK. I'VE CALLED HIM AND CALLED HIM AND HE NEVER RETURNS PHONE CALLS. THE WALKWAY HE TRIED TO PATCH UP IS CRUMBLING. AND I WANT HIM TO REPAIR THAT WORK. HE OWES THIS TO ME. IT WAS NOT DONE CORRECTLY.

DIDN'T ACTUALLY SHOW UP TO PRICE THE JOB

SEVERAL TIME I CALLED AND IT SAID VOICEMAIL WAS FULL SO I COULDN'T LEAVE A MESSAGE. I HAVE NOT GOTTEN IN TOUCH WITH ANYONE AS OF YET.

HE NEVER CALLED TO SAY HE WASN'T KEEPING THE APPOINTMENT (SO HE DIDN'T SHOW UP). I CALLED TO RESCHEDULE AND HE DIDN'T RETURN THAT PHONE CALL.

OUR FINISHED BASEMENT WAS FLOODED ON APRIL 10TH OF THIS YEAR. THAT DAY I CONTACTED SEVERAL WATERPROOFING COMPANIES IN AN EFFORT TO GET SOMEONE OUT. MR. PETTY WAS ONLY ONE OF TWO COMPANIES THAT CALLED ME BACK THAT DAY AND THE ONLY COMPANY THAT CAME OUT THAT DAY. (THE OTHER COMPANY COULD NOT EVEN MEET WITH US UNTIL THE 28TH.) MR. PETTY SCHEDULED OUR WORK ON THE 28TH AND HIS CREW WAS THERE BY 9:00AM. THEY WORKED FOR TWO DAYS AND ON THE SECOND DAY THEY EVEN STAYED UNTIL 8:00 PM SO THEY WOULD BE FINISHED BEFORE THE THUNDERSTORMS WERE TO START IN OUR AREA. MR. PETTY ALWAYS RETURNED MY PHONE CALLS AND EVEN PROVIDED A LIST OF REFERENCES WHEN ASKED. HIS CREW EXPLAINED EXACTLY WHAT THEY WERE GOING TO DO AND WENT THE EXTRA MILE BY PULLING UP MOST OF OUR CARPET AND PADDING FOR US AND DUMPING THE DIRT THEY HAD DUG UP BY OUR FENCE IN AN AREA THAT NEEDED TO BE FILLED IN. THEY ALSO PUT GRASS SEED DOWN WHERE THEY HAD TO DIG THE DRAINS.

DID GOOD WORK WITH HIS BROTHER. SHOWED UP ON TIME, COMPETIVELY PRICED.