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Southern Star Roofing

Roofing

About us

Southern Star Roofing is a locally owned ROOFING company with many years of industry experience. As our main office is in Charlotte, NC, we can conveniently serve customers in and around the Charlotte area. Southern Star Roofing specializes in residential full roof replacement and gutter systems. We have 2 new offices in Asheville, NC and Greenville, SC. We have an excellent reputation working closely with North Carolina & South Carolina insurance companies regarding homeowner insurance claims. Southern Star has an A+ accreditation with the Better Business Bureau, over 150 5-star Google reviews and is an Angie’s List Super Service Award recipient. Southern Star has built a solid reputation in the areas of workmanship, professionalism, dependability, and competitive pricing. Southern Star offers a full manufactures warranty on materials, and a workmanship warranty on each job. Southern Star offers free roof inspections and estimates for homeowners. Every installer hired by Southern Star is very well experienced, well trained, and truly the best in their field. The sales force and project managers at Southern Star are very knowledgeable and offer the highest level of customer service. Southern Star is fully insured in the areas of Workers Compensation and General Liability. Please check out our website at SouthernStarRoofing.com or email us at info@SouthernStarRoofing.com.

Business highlights

15 years of trusted experience

Services we offer

Southern Star Roofing offers residential roofing, full roof replacements, asphalt shingles, commercial roofing, EPDM, flat roof applications, roof repairs, seamless 5" & 6" gutters, 5" & 6" downspouts, gutter toppers, and gutter repairs. All work is guaranteed by product warranty and contractor workmanship warranty.

Services we don't offer

ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 130 reviews

Jacob R.
03/2019
5.0
roofing
  + -1 more
Southern Star Roofing is top notch. They communicate very well and did not require me to be home at the time of my roof repair. I worked through Claire who explained what repairs I needed done, how long the work would take and an appropriate quote. After not finding a better quote out there, I contacted Claire to get set up. When the work was complete, they even sent pictures of exactly what was fixed and why before I paid the invoice. They also fixed a couple of shingles at no extra charge after I did not request them to be replaced initially. Great people and even better service!
Description of Work: roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tamika H.
03/2019
5.0
roofing
  + -1 more
If I could give them 10 stars I would. After experiencing a leaky roof and looking at several companies I contacted Southern Star Roofing and Construction. From the my first call every representative was professional and courteous. They answered all my questions and gave me a rough timeline of what to expect and how everything would happen. They made me feel at ease and confident not only in the job but with every step of the process. At each phase someone would call to make sure that I was a satisfied customer. I would contact them again and again for any home improvements or repairs I would need.
Description of Work: Replaced Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lakesha C.
03/2019
5.0
roofing
  + -1 more
Southern Star did a great job on the roof and repairing the inside of our home. The entire team from the office team to the field team were courteous and efficient. It was certainly a pleasurable experience. I would highly recommend Southern Star for construction and roofing needs.
Description of Work: Roofing and Inside Home Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Cat C.
02/2019
5.0
roofing
  + -1 more
The team at Southern Star are absolutely wonderful to work with. Highly recommended!!
Description of Work: New Roof on home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob A.
02/2019
5.0
roofing
  + -1 more
This is a great company. Office managed call and appointment very professionally and efficiently; and, Brendan (Project Manager) showed up on time and provided outstanding customer service. We will use them for current and future roofing needs.
Description of Work: roof inspection and consultation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer H.
01/2019
5.0
roofing
  + -1 more
We had an awesome experience with Southern Star Roofing and we highly recommend! Everyone was easy to work with, very polite, knowledgable, and did an excellent job replacing our entire roof due to hail damage. Absolutely no issues and the roof looks amazing!
Description of Work: Replace entire roof due to hail damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aly C.
12/2018
5.0
roofing
  + -1 more
Brandon and his team of professionals did an amazing job, start to finish. Now I have a beautiful, sturdy, leak-proof roof!! Great company and great people! Southern Star came highlighy recommended to me, and I HIGHLIGHLY recommend them as well.
Description of Work: Needed a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Manuel P.
11/2018
5.0
roofing
  + -1 more
I found there services excellent, they were professional, knowledgeable and very informative. the work was done in a timely fashion. there pricing was fair and competitive, I would have no problem recommending them or using them again if needed. good job all around.
Description of Work: Roof was leaking and needed to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

L B.
11/2018
5.0
roofing
  + -1 more
Southern Star was very easy to work with and provided a quick turn around time to install a new roof. Great work!
Description of Work: New roof installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aaron W.
09/2018
5.0
roofing
  + -1 more
The owner called me personally to try and rectify the situation. I was very impressed by the customer service provided by Brandon the owner. This is an update to my prior review as I cannot update that review but wanted to provide an update and give them the kudos deserved for their response.
Description of Work: Full Roof Replacement

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Robin L.
04/2018
5.0
roofing
  + -1 more
We love our new roof! The crew showed up on time and ready to get started. The guys worked like a fine-tuned machine, ripping off the old roof, and putting on the new. Great workers! The guys were so polite and they cleaned up the entire area so well that we can't tell they were even here. We will definitely call Southern Star for our next project.
Description of Work: Complete Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Roger S.
10/2017
5.0
gutter repair
  + -1 more
I am pleased to announce after two months with some heavy rain fall, no rain gutter overflow and the deck of the gazebo is always dry. We have spread out the furniture and can leave it in place.
Description of Work: I called ten companies and talked with someone, left voice mail messages, or left messages on their website inquiry page. I told each company I need some to be creative to address our gutter problem. The previous owner had a gazebo placed against the corner of the house and attached two-car garage and left the standard size gutters in place. The roof line of the gazebo hung over the roof line of the house and garage, so there were two roofs funneling water in to the gutter. Added to that was the valley between the house and garage roofs. We had a constant problem of gutter overflow after heavy rains. We had to cluster most of the deck furniture on one side of the deck when not in use. Only two came out, and only Southern Star Roofing and Construction said they were up for the challenge. They kept in constant contact with us through the project. Five-inch downspouts were installed. Six-inch gutters were run the length of the side of the house and garage. The gutter guard attachments ended as it came under the gazebo roof. A long run of heavy metal wire mesh net was attached to the facia of the gazebo and the other side a “button” was attached under roof shingles. Lastly, two long runs of stainless steel flashing was inserted against the side of the gutter against the gazebo facia to prevent any overflow or splashing from rain. The high cost was due to the length of stainless steel flashing used and the labor involved to install the flashing and wire mesh leave/debris over the gutters running inside the gazebo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd R.
05/2017
5.0
roofing
  + -1 more
Its become increasingly more difficult to find a contractor that can deliver quality work, on time, adhere to the estimate presented and of course leave your home the way it was before the individual began. I have to say, when our neighborhood was recently hit with severe hail damage, i was hard pressed to find more than one roofer that stood out and encompassed the traits we all want in anyone working on our home. Brandon and Southern Star were excellent, communication, timeline, quality of work all a cut above. Brandon and his team got to work exactlg when promised and completed a brand new roof in similar fashion, answered all questioned and not only walked the completed job with me but followed up one more time before ecer sending an invoice. For those looking for an honest, experienced roofer, Southern Star stands alone. Bar-none
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacquelyn T.
03/2017
5.0
roofing
  + -1 more
Flawless! I worked with Brandon and he worked with me and my insurance company. My roof needed to be completely replaced due to high wind damage and hail. Southern Star was on time, on budget, gave me the best product possible, cleaned up when they were finished, worked from sun up to sun down to get the job down. Everyone was professional. I would use them again (but hope I don't have to for several years). Great service from Southern Star
Description of Work: Complete roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tanya S.
02/2017
5.0
roofing, woodworking
  + 0 more
Southern Star Construction - we are very pleased with the service provided by Southern Star Construction. They explained what need to be done and how they were going to get the job done.
Description of Work: Southern Star Construction repaired the wood on our bay window and replaced the wood around our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa E.
01/2017
5.0
roofing
  + -1 more
When his crew can to replace the roof, they were on time, considerate and worked very hard. They took down the old roof, removed all the debris, built the new roof and again cleaned up everything. Once they let there was nothing left for me to do! If the need arises, I will definitely call Brandon Johnson with Southern Star Construction again.
Description of Work: In July 2016 the roof of my back porch was damaged in a storm. My insurance company recommended that I get an estimate from Brandon Johnson with Southern Star Construction. I was told he was honest, professional and would do an amazing job. When I called to get an estimate, Brandon was very knowledgeable, professional and I did not feel like ‘just another customer’. The next day he came by to review the damage and provide an estimate. He went into detail to explain what needed to be done and answered every question that I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Moyne B.
01/2017
5.0
roofing
  + -1 more
The workmen were detailed and professional. Excellent craftsmanship. Highly recommend!
Description of Work: Repaired damaged roof shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nishi B.
01/2017
5.0
gutter repair, roofing
  + 0 more
Superior workmanship. Great experience dealing with the employees and Brandon the owner of Southern Star. Brandon even went the extra mile and repaired an area of construction missed by the builder.
Description of Work: Roofing, gutters, gutter screens, down spouts on new room addition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly M.
01/2017
5.0
roofing
  + -1 more
They scheduled a diagnosis visit, which they showed up promptly for, and gave us a quote I felt was very reasonable. Once I got the work scheduled they came right on time and finished the job beautifully—all within one day. No more leak thank goodness! And I felt the price I paid was very fair. If I ever need another roof repair, I will definitely be calling Southern Star Construction. I have already recommended them to another neighbor and will continue to do so!
Description of Work: I am very impressed with the services of Southern Star Construction. Earlier this year I was in need of a minor roof repair. We had a leak that only affected one room and a roof that certainly did not need to be completely replaced. I researched roof repair companies online, and reached out to several with no response. My best guess is that they just didn’t think my repair was a big enough job to warrant their time. So finally a neighbor recommended Southern Star. I reached out and heard back from them right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Seth M.
01/2017
5.0
roofing, siding
  + 0 more
Southern Star Construction is a wonderful company to do business with. They are very professional and always on time. We had them replace our roof and replace some flashing, they did an awesome job and best of all, they do not waste time. They ripped our old roof off and new one installed all in one day. These guys truly know what they were doing! The quality is A+++! Would HIGHLY recommend ANYONE to check out Southern Star Construction first! Brandon the owner stands behind each and every one of his jobs and is simply a pleasure to work with. A+++
Description of Work: Roof Replaced & New Flashing Installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Nina K.
01/2017
5.0
roofing
  + -1 more
We had nothing but a positive experience with Southern Star Roofing... They walked step by step with us the whole time. Brandon even took time out of his day to meet our insurance adjuster at our house to go over everything. Everything was done earlier than originally thought and we were more than pleased! David and Nina Kennard
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Andy G.
07/2016
5.0
roofing
  + -1 more
It was a pleasure working with the folks at Southern Star Roofing, very professional and thorough. They came out, gave me a fair estimate, and delivered beyond my expectations. Thumbs up!
Description of Work: Roofing repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Sandy C.
07/2016
5.0
roofing, siding
  + 0 more
I am a Realtor in the Huntersville area and have used Southern Star Construction for siding and roofing repair for some of my clients. They were on time, did superior work and were very professional. I will definitely be using them again.
Description of Work: Siding and roofing repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Katie C.
07/2016
5.0
roofing
  + -1 more
SSC was great! They met our insurance adjuster at the house and got on the roof with them to plead our case. We did end up getting full coverage.
Description of Work: Southern Star Construction did a great job with our roof. Quality product, Competitive pricing and excellent customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Kevin D.
06/2016
5.0
replacement windows
  + -1 more
This company replaced all the windows in my home. Then estimate was good, the work was done promptly after the windows were ready from the manufacturer, and after the job was finished everything was cleaned up. My wife and I recommend this business.
Description of Work: Replaced all 29 windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,100

Contact information

6132 Brookshire Blvd Suite I, Charlotte, NC 28216

http://www.SouthernStarRoofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
82097
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing

FAQ

Southern Star Roofing is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Southern Star Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Southern Star Roofing offers free project estimates.
Yes, Southern Star Roofing offers eco-friendly accreditations.
No, Southern Star Roofing does not offer a senior discount.
No, Southern Star Roofing does not offer emergency services.
Yes, Southern Star Roofing offers warranties.
Southern Star Roofing offers the following services: Southern Star Roofing offers residential roofing, full roof replacements, asphalt shingles, commercial roofing, EPDM, flat roof applications, roof repairs, seamless 5" & 6" gutters, 5" & 6" downspouts, gutter toppers, and gutter repairs. All work is guaranteed by product warranty and contractor workmanship warranty.
ask for details.

Contact information

6132 Brookshire Blvd Suite I, Charlotte, NC 28216

http://www.SouthernStarRoofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM