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Southern Star Roofing

Roofing

About us

Southern Star Roofing is a locally owned ROOFING company with many years of industry experience. As our main office is in Charlotte, NC, we can conveniently serve customers in and around the Charlotte area. Southern Star Roofing specializes in residential full roof replacement and gutter systems. We have 2 new offices in Asheville, NC and Greenville, SC. We have an excellent reputation working closely with North Carolina & South Carolina insurance companies regarding homeowner insurance claims. Southern Star has an A+ accreditation with the Better Business Bureau, over 150 5-star Google reviews and is an Angie’s List Super Service Award recipient. Southern Star has built a solid reputation in the areas of workmanship, professionalism, dependability, and competitive pricing. Southern Star offers a full manufactures warranty on materials, and a workmanship warranty on each job. Southern Star offers free roof inspections and estimates for homeowners. Every installer hired by Southern Star is very well experienced, well trained, and truly the best in their field. The sales force and project managers at Southern Star are very knowledgeable and offer the highest level of customer service. Southern Star is fully insured in the areas of Workers Compensation and General Liability. Please check out our website at SouthernStarRoofing.com or email us at info@SouthernStarRoofing.com.

Business highlights

15 years of trusted experience

Services we offer

Southern Star Roofing offers residential roofing, full roof replacements, asphalt shingles, commercial roofing, EPDM, flat roof applications, roof repairs, seamless 5" & 6" gutters, 5" & 6" downspouts, gutter toppers, and gutter repairs. All work is guaranteed by product warranty and contractor workmanship warranty.

Services we don't offer

ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 130 reviews

Nick B.
07/2021
5.0
roofing
  + -1 more
Got to the job Early and stayed till the Job was done
Description of Work: New Roof Installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Southern Star Roofing
Mr. [Member Name Removed], Thanks for taking the time to leave this review for us. We greatly appreciate it. Your comment here reflects one of our core values here at the company. We have signs up in our office that reads "Start to Finish". It continually reminds us to stay focused and execute until we completely done. Thanks again sir. Best regards, Brandon Johnson - Owner 704-YES-ROOF

John B.
07/2021
5.0
roofing, chimney repair
  + 0 more
Got multiple quotes, they were the best and saved me quite a bit of money over what others wanted to do.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Southern Star Roofing
Mr. [Member Name Removed], thank you very much for this review. Our goal is to always be fair and very competitive with our customers. I'm glad you had a great experience with us. Kind regards, Brandon Johnson-Owner 704-YES-ROOF

bethany L.
06/2021
5.0
gutter repair, roofing, siding
  + 1 more
We had a leak in our roof and called five different companies to give us quotes. Of the five, Greg at Southern Star was by far the most professional. He came out right away and sent me multiple photos of the leak, giving me a thorough explanation of how the leak likely occurred and the cost of repair. We ended up asking for a quote to re-shingle the entire roof, and the Southern Star quote also beat the other quotes. Greg went out of his way to call around and find matching log siding to repair our dormer along with the roof re-shingle. Just when we getting ready to schedule the repair, our well was struck by lightning, pushing the roof work out a whole month. During that time, Greg checked in on us weekly, never pushy, just making sure our well repair was going smoothly and following up with shingle colors and other details so that we could get the roof repaired as soon as the well was fixed. We couldn’t have asked for a better experience with Southern Star- from Greg our point man to Alex in the office as well as the guys who did the work- outstanding company all around! We give them highest marks and will definitely use Southern Star again.
Description of Work: Reshingle roof, replace siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Denise R.
06/2021
5.0
roofing
  + -1 more
Southern Star Roofing did a roof tune up and removed an old dish from the previous owners. Didn't suggest a new roof just a tune up! The cost was very reasonable. All employees were very professional, prompt and courteous! Took pictures during the estimate and also took photos during the repair to show us what was completed. Thoughtful service!
Description of Work: Roof Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan S.
02/2021
5.0
gutter repair, roofing
  + 0 more
Southern Star Roofing gets a "five star" from me because they are professional, on-time and the crew cleaned up nicely. Everyone that I had contact with from the signing of the contract through the installation, was knowledgeable and helpful. I am very pleased with their product and the installation and I would recommend them to everyone.
Description of Work: Rood and gutter replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin K.
02/2021
5.0
roofing
  + -1 more
Recommended to me, I’m very satisfied with their work. Fast estimate, clear communication, and an excellent price. Workers started promptly at 7 am and completely finished that day, cleanup and all. Highly recommended.
Description of Work: Roof replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Preston J.
02/2021
5.0
gutter repair, roofing, siding
  + 1 more
Very fast, efficient and professional. All employees were friendly and did a really good job. Cleaned up pretty good too after the job was done.
Description of Work: Roof, siding and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry O.
01/2021
5.0
gutter repair, roofing
  + 0 more
The process went well. Roof replacement took a little over a day. Gutters and covers was another day. Alex and Jonny were in constant contact. Overall communications was good. Recommended.
Description of Work: Replace roof and gutters. Add stainless steel mesh gutter covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,906

Crystal R.
09/2020
5.0
roofing
  + -1 more
Very well. He worked with us to carefully remove & helped us keep a satellite dish we had up. He fixed those holes & also another set of former dish holes.
Description of Work: Roof tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

John C.
09/2020
5.0
roofing, woodworking
  + 0 more
I would definitely recommend this company to anybody, and I would most certainly use them again. They did an excellent job! Our roof looks amazing! Thank you!
Description of Work: Roof installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

James L.
09/2020
5.0
roofing
  + -1 more
Can't say enough good about Southern Star Roofing. From the first phone call to filling out the finishing paperwork they have been helpful, responsive and genuinely helpful. They showed up on time, took great care of surroundings, fully cleaned up after themselves and did NOT leave anything behind.
Description of Work: roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jose A.
08/2020
5.0
roofing
  + -1 more
Greg Martinson came out to inspect my leak. He quickly discovered that that my roof was not the problem. He noticed that my roof drain was disconnected from the drainage pipe. He told me I needed a plumber not a roofer. I appreciate his honesty and highly recommend this company.
Description of Work: Needed an estimate for a roof leak.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen L.
08/2020
5.0
roofing
  + -1 more
I am so glad that I chose Southern Star Roofing to replace and install a new roof on my home. From beginning to end, Brandon and his team were very professional, courteous and dedicated to providing outstanding customer service. I never had to question what the next step would be as all details were given without having to inquire about anything. They were prompt and on time and did an excellent job cleaning up their work area when finished. Their pricing was more than fair and financing is available if needed. My new roof has changed the entire look of my home and was quickly noticed by my neighbors.I would definitely recommend to anyone, in need of a roof repair or new roof installation, to reach out to Southern Star Roofing for the best service in town. Karen Laughlin
Description of Work: Roof Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather D.
07/2020
5.0
roofing, woodworking
  + 0 more
Brandon and his entire team have been amazing to work with. Filed an insurance claim months ago and having to play tug-a-war with an adjuster is not a fun game to play. Brandon assisted me through the whole process and fought for me. His team was prompt and completed the job in one day. Brandon even text me a before and after picture once the job was completed. I highly recommend Southern Star Roofing to anyone needing assistance with repairs or a new roof.
Description of Work: Roof Replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly B.
05/2020
5.0
gutter repair, roofing
  + 0 more
would definitely recommend Southern Star! Brandon, Brenden and Alex were very professional and responsive and made the whole process very easy. They made sure to answer any and all of my questions thoroughly and in a timely fashion. The crew arrived on time and cleaned everything up before they left. They were able to replace all 3 roofs (main house, storage shed and warehouse) in less than 2 work days. The roof looks great and it couldn't have been any easier from start to finish! Highly recommended!
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven Y.
05/2020
5.0
roofing
  + -1 more
My experience with Southern Star was second to NO one! The process for having my roof replaced honestly felt like I didn't have to do a thing. From the original call to Brandon and the high quality of professionalism in our conversation I knew I have chosen the right company to do the work. I am a VERY particular person about work being done to my home. When the crew showed up that morning, it was very professional and was very impressed how well they work together. Yes they were there to do a job, but at the same time they had fun with it. A happy crew is a valuable crew and makes for a quality job in my opinion. Anyone unsure about hiring a company to replace a roof, or, new roof I would highly recommend Southern Star. As for the appearance after they completed the job I want to share this. I came home 3 days later to a woman in my driveway that mistook the Southern Star sign in the front yard for a For Sale sign and wanted to buy my home because she said it was beautiful.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Andrea P.
04/2020
5.0
roofing
  + -1 more
We had a great experience with Southern Roofing. They came recommended by a coworker and so glad we used them. They were very professional during the entire process, and the project manager personally came to talk to us the day after we called, to review our damage and roof for an estimate. We were working with insurance and he was extremely helpful in getting our claim approved. Their team was very fast and efficient and the quality of the work is great! We were very pleased and would highly recommend this company!
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff A.
04/2020
5.0
roofing
  + -1 more
We had damage to our roof and after contacting many contractors and roofing experts Southern Star was simply the best to use. Alex in their office was in constant contact on the best date to do the work, when they would arrive and what to expect. Their crew was right on time, you knew they were there and still invisible as it were. The final result was better then hoped and the best thing was unlike others out there they did not need their hands held. They showed up, got the job done, cleaned up and got out. Best experience you could ask for.
Description of Work: New Roof installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Casey H.
02/2020
5.0
roofing
  + -1 more
If I could give Southern Star Roofing a higher rating I would! From the first conversation with Hunter, to working out the details with Alex, and then seeing the beautiful end result, the experience was seamless. Their prices are fair and their sense of customer service is untouchable. I highly recommend anyone who needs roofing work to choose Southern Star Roofing.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerri J.
02/2020
5.0
gutter repair, roofing
  + 0 more
I HIGHLY recommend Southern Star for any roofing and gutter needs. His men were very intelligent, professional, and polite. Brandon came out to our house and was very understanding and responsive to our needs. The QUALITY of work speaks for itself. My gutters look great! I would without hesitation use them again and would recommend them to family and friends. THANK YOU Brandon and all who work at Southern Star!
Description of Work: I had Gutters put on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William L.
12/2019
5.0
gutter repair, roofing
  + 0 more
Southern Star did an absolutely fantastic job fixing my roof & gutters. They were very prompt in originally coming out to look at the damage and providing an estimate. Hunter was very informative in letting me know what caused the problem and how they were going to be fixed. Then they were able to fix all the problems right away without there being any further damage. I'd highly recommend them for many reasons. Fantastic service from every representative I spoke with, quality of the work done to complete the job in a very timely manner, and of course it helped that they kept the pricing down. High recommend!
Description of Work: Roof repairs and new gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy S.
12/2019
5.0
roofing
  + -1 more
southern star was very professional and punctual. I would recommend.
Description of Work: Leaking roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Rex B.
11/2019
5.0
gutter repair, roofing
  + 0 more
Everything was first class from the beginning. I sought three bids. One never responded which left two. Each company sent representatives. Prices were, honestly, in the same ballpark. Southern Star's professionalism just stood out. I pretty much knew who I was going with as soon as their Rep left. I completed the second interview anyway. Shingles are shingles and gutter is gutter but their leaf guard was FAR superior to the second bidder. I would say their outstanding Rep and Superior leaf guard closed the deal. They performed the work in a timely manner and to our complete satisfaction. I Highly recommend them.
Description of Work: I needed a new roof and new gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Toby H.
10/2019
5.0
gutter repair, roofing
  + 0 more
Great communication prior and during the project execution phase. Work was done in a timely and professional manner. Not the cheapest but worth the extra money in my opinion.
Description of Work: Replacement of half of the roof and repair of storm damage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pearl B.
10/2019
5.0
roofing
  + -1 more
It was great, good customer service, very professional and I would recommend to everyone.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$616

Contact information

6132 Brookshire Blvd Suite I, Charlotte, NC 28216

http://www.SouthernStarRoofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
82097
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing

FAQ

Southern Star Roofing is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Southern Star Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Southern Star Roofing offers free project estimates.
Yes, Southern Star Roofing offers eco-friendly accreditations.
No, Southern Star Roofing does not offer a senior discount.
No, Southern Star Roofing does not offer emergency services.
Yes, Southern Star Roofing offers warranties.
Southern Star Roofing offers the following services: Southern Star Roofing offers residential roofing, full roof replacements, asphalt shingles, commercial roofing, EPDM, flat roof applications, roof repairs, seamless 5" & 6" gutters, 5" & 6" downspouts, gutter toppers, and gutter repairs. All work is guaranteed by product warranty and contractor workmanship warranty.
ask for details.

Contact information

6132 Brookshire Blvd Suite I, Charlotte, NC 28216

http://www.SouthernStarRoofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM