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Southern Home Services LLC

Roofing, Siding, Gutters,

About us

In 2001, owner Shawn Kalgren decided to make a career change that would ultimately set a new standard in the home renovation industry. He left the North Carolina school system to pursue a different type of service, Southern Home Services. Using his teaching skills in combination with his 15 years of home renovation experience, Shawn created a company whose values and principles are reflected by it's "A+" craftsmanship and exemplary customer satisfaction. At Southern Home Services, "Exterior Renovation perfected by Superior Dedication" is not only our motto, but our pledge to every project we undertake and to every customer that puts their confidence in us. We can do this by bringing educational experience and trade expertise to the table so no customer is uninformed and no detail is overlooked. This is why Southern Home Services won't be seen on television or heard on the radio, their customers do their advertising for them. We are an Elite Preferred James Hardie Remodeler.

Business highlights

24 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Roof replacement, vinyl & James Hardie siding replacement, window replacement (5+), door replacement, gutter replacement

Services we don't offer

Siding repair, roof repair, window repair, door repair, gutter repair, foundation work, concrete, landscaping, fencing, chimney repair, glass replacement, interior renovations

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 201-225 of 414 reviews

DEBORAH R.
01/2011
5.0
roofing
  + -1 more
Fixed a leak in the roof above my bathroom. We had three other roofers out who charged less. Each tried to fix it and failed. Finally we went with SHS who had given us a higher price. THey came out EXACTLY when they said they would, fixed the problem and then left. The place was clean and the fix stayed. Notably their larger estimate for redoing the entire roof was the lowest.
Description of Work: I had a leak in the bathroom which three other roofers had been unable to fix. SHS came out and fixed the roof and gave us an estimate for replacing the entire roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bob L.
01/2011
5.0
roofing
  + -1 more
Another great job by SHS!! We were unfortunate to have a poplar tree come through the roof. SHS has completed many projects for us, so I called Shawn that evening and his crew showed up the next morning with a tarp to cover the hole. After settling with insurance weeks later, the SHS crew returned to replace and repair the damaged roof. Again, I was more than satisfied with the work. The roof is beautiful and I knew I was in good hands through the entire process. They've never let me down and this time was no exception!
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Emily S.
12/2010
5.0
gutter repair, roofing
  + 0 more
Overall a great job. Nice looking and functionally correct. A roofing nail in our drivewaqy punctured and deflated a visiting friend's tire, and Shawn sent a check to replace the tire within 10 days. We did have one call about a leak around a sky light. SHS came and inspected, then recaulked the skylight. They said it should have been done by the skylight installer but were happy to do it for us since SHlS recommended the installer. Great group of people to work with. Robert installs confidence and follows through. Shawn is about as nice a person as we've met in planning, following through, and finishing up with a job. NOTE: My wife would not be happy if I did not mention that leaves gather above the gutters in the fall. Myself, I find that the wind blows most off during the winter.
Description of Work: SHS removed all the shingles on our garage and house, replaced shingles with 30 year architectural shingles. They also removed all the gutters and downspouts and replaced these with "covered" (leaf proof) guttern on the garage and house when the shingles had been finished. It was a first rate job, and they kept us informed day-to-day about how the job was going. They also scheduled around the crew that was repainting our house, so the guttern and down spouts got installed after the underskin had been repainted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$11,695

BRIAN G.
12/2010
5.0
decks, gutter repair, siding, replacement windows
  + 2 more
Shawn was one of 5 quotes we had on a large job were were doing on our house (siding, deck, some windows, porch, and gutters). He was very prompt in coming out to give us a quote and discussing with us what we were looking for. Gave us detailed and broken out quote. We selected Shawn for our siding, windows, porch and gutters (we selected a cheaper alternative for the deck). He was also very patient with us as we took forever to deciede on exactly what we wanted. When the work began, we gave Shawn the money for materials up front. Work went very smoothly. We had one issue come up (we didn't like the way something looked) so we came up with a plan to correct that. The construction foreman was very easy to talk with and asked us each day to walk the house and see if we saw anything we had questions about and if we found something, leave a note or call Shawn and let him know. Overall the project took about one week to complete (started and finished when they said they would). The job came out great and we have been very happy with the finished project. I would most definately recommend Shawn and Southern Home Services to anyone. Super nice guy, easy to work with, prompt, reasonably priced, and does quality work. Can't ask for anything more!
Description of Work: 1) Dispose of all job debris 2) Installation of the following: B) James Hardie Plank fiber-cement siding to all necessary areas where deterioration has occurred, including garage D) CertainTeed's CedarBoard 44" insulation backed vinyl siding to all wall areas except for front gable where CertainTeed Cedar Impressions Scallops will be used. E) CertaintTeed's Invisivent vinyl soffit to all eaves F) CertainTeed's vinyl clad aluminum to all fascia boards, frieze boards, 5 windows casings, 2 door casings, and gable vent G) CertainTeed's vinyl accessories: J-channel, starter strip,inside corners, outside corners, and master mounts for plumbing and electrical fixtures H) Cox 5/4"x6" decking to front porch. I) CertainTeed's Kingston Traditional aluminum reinforced vinyl railings. J) CertainTeed's 5" Traditional columns - 4 3) Installation of 5 Gorell 5100 Series vinyl replacement windows with Eco-Master glass system (Energy Star rated) A) One picture window with tempered glass (code requirement) B) One 1/2 round window C) Three double hung window with grids 4) Installation of seamless aluminum gutters with 3"x4" aluminum downspouts on home and 2"x3" downspouts on garage A) 5" gutters on front, 2 sides, and garage B) 6" gutters on back of home 5) Lifetime workmanship warranty

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,500

Pierre L.
12/2010
5.0
roofing
  + -1 more
Everything was done as promised and on time...
Description of Work: Took out 2 roof fans which did'n't work any longer and replace them by an opening at the top of the roof for natural heat extraction: Works very well and we do not have condensation water dripping through our ceiling traps... Plus covered and caulked the roof of the sun room improperly insulated by LNHImprovement...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

LAURA M.
12/2010
5.0
roofing
  + -1 more
They came out and did the work. They were prompt. I had talked to this provider before, and eventually I would like to replace my entire roof, and I would definitely consider this company. We haven't been up to look at the work yet, but so far so good.
Description of Work: They did some patching work on my roof. There was a tree branch that fell and made a hole. They also provided some silicone to the chimney flashing.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Carol P.
11/2010
5.0
roofing
  + -1 more
Shawn arrived on time to inspect the roof for hail damage. He was extremely amiable and knowledgeable. He provided us with product samples, explained how the work would be done, and provided a written estimate. We scheduled the work and the crew arrived promptly on that day. They worked quietly (no radios blaring or shouting). The job site was left clean and all work was completed in one day. The job inspector, Rob, arrived the next day (in the middle of a downpour!) to review the work with us to make sure we were satisfied. He was apologetic for a shrub branch being broken and small amount of caulk accidentally smeared on the garage door. We gave him a check for the initial amount sent from the insurance company. They accepted the balance when we received the insurance holdback check two weeks later. The Angie's list coupon was an extra bonus. It was a pleasant experience and I would highly recommend SHS!
Description of Work: Replaced entire roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Andy L.
11/2010
5.0
roofing
  + -1 more
The whole process of getting a quote to completion of work was about a week.. Showed up on time and repaired the roof for a fair price. I would definitely use them again for their other services.
Description of Work: Repaired roof damage from fallen limb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Steve T.
11/2010
5.0
roofing
  + -1 more
Crew showed up on time and was able to complete the roof in 1 day. They did a great job of clean up. Rob followed up the next day and made sure everything was done right and cleaned up. They installed the shutters at a later date and they look great. Their pricing was below other 3 quotes we received.
Description of Work: Replaced roof with architectural shingles. Also replaced original shutters with new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,000

William B.
11/2010
5.0
roofing
  + -1 more
After a couple short delays due to weather, the crew arrived promptly and immediately went to work removing the old roof. They worked together like clockwork, starting at 7 am and completely finished by 3 pm. The noise was not objectionable, especially since the work was done without pneumatic hammers. There was very little inconvenience caused by their work. We were amazed at the speed and quality of the workmanship. In addition, there was not so much as a nail or shingle left behind, as the cleanup crew picked up every bit of debris. We chose SHS on the basis of other good reports on Angie's list and we are pleased that we did. We may not need another roof for 30 years, but if we ever do, SHS will be the ones we call. Thanks to all of the SHS team and managers like Shawn and Rob.
Description of Work: Complete roofing job, plus additional work to install a Skytunnel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

John W.
11/2010
5.0
roofing
  + -1 more
Lightning hit our garage and damaged it. Our insurance company cut us a check for the damage. We called SHS and someone was sent out to look at the damage. They assisted my wife in picking out a color and set a date to install the roof. Everything went well. They even allowed us to put a few things in the dumpster we needed to take to the dump. I would use them again.
Description of Work: Replaced roof and 3 pieces of plywood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,030

TARYN GEORGE F.
11/2010
5.0
roofing
  + -1 more
Shawn came out quickly to do an estimate. I was taking out the chimney myself so the work had to be coordinated carefully so I wouldn't be stuck with a hole in my roof. They were there as promised and did a great job.
Description of Work: They roofed over a chimney that I had taken out. They also flashed our plumbing vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Matt K.
11/2010
4.0
replacement windows
  + -1 more
They provided a timely estimate. They got it to me when I requested it. It was competitive but was a little higher priced than the company we went with.
Description of Work: They gave us an estimate on windows for our garage.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

CHRISTOPHER B.
10/2010
5.0
siding
  + -1 more
Excellent. Quick response for estimate. Came out and showed samples of different styles of siding to choose from. Explained exactly what work would be done. Were able to start work within a few days of accepting the estimate. Worked fast, cleaned up site--except for the new siding being up, wouldn't have known they were there. Very happy with the work. Would definitely hire them again and recommend them to anyone else.
Description of Work: Had vinyl siding put on sides of house. Aluminum for frieze board, vents and fascia.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Bob W.
10/2010
5.0
siding
  + -1 more
Shawn responded promptly to our initial call and provided an estimate in writing, detailing all aspects of the siding job. We communicated easily via telephone and email and coordinated our schedules to mutual agreement easily. The work flow was communicated clearly and conducted just as promised. The installation team was professional, pleasant, and cleaned up the area thoroughly before leaving. The entire process was easy and met all of our expectations. Shawn provided superior customer service and so did the installation team. We would not hesitate to hire them again.
Description of Work: The original siding to our storage room was removed, hauled away, and replaced with Hardie board siding. The team removed our gutters and lighting in order to side the walls, then replaced everything carefully. They also replaced both doors and casings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Michael J.
10/2010
5.0
siding
  + -1 more
Shawn's team showed up on time and kept everything neat. They were responsive to my phone calls and the finished product looks great. They worked with me to get the exact look I wanted.
Description of Work: Old wood siding removed and pre painted Hardie plank put up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Annett F.
10/2010
5.0
roofing
  + -1 more
We selected Shawn and his team to replace our old roof as his bid was competitive and he was very responsive to our questions. He came to our house for an estimate, and then he came a second time to meet with us for a follow up conversation to make sure we understood everything about the product and the process. We had no experience with roofs and trusting someone to do a high quality job, which is expensive, can be a daunting task. Throughout our initial discussions we found Shawn very professional and patient and also very knowledgeable about the subject. His team replaced the roof in less than a week. Throughout the roof replacement, project management and communication was great. In fact, it was a great experience from start to finish. The roof looks great and everything was cleaned up after the roof installation as well. We would definitely recommend Shawn and his team.
Description of Work: Old roof was removed and new roof was installed including all flashing and ridge vents, and all rotted sheets were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Mary P.
09/2010
5.0
roofing
  + -1 more
He came out to look at my roof. I thought there was one shingle that was lifted, he said that there was another one that had a problem. He then checked the entire roof. He was very thorough, knowledgeable, wasn't a high pressure contractor, humble, and he made me feel at ease with the whole process.
Description of Work: He fixed a few shingles that I was having problems with--free of charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN A.
09/2010
5.0
roofing
  + -1 more
The experience went well. I called them one day, and they were here the next day to give me an estimate. They came the day after that to do the work.
Description of Work: I had some work done by Southern Home Services to repair some flashing and a leak on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Rob C.
09/2010
5.0
roofing
  + -1 more
Great experience start to finish. Responsive for estimate, great project management/communications, quality workmanship & materials, excellent clean up. Can't ask for more...
Description of Work: Replaced roof damaged by hail storm.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,700

Nathan E.
09/2010
5.0
roofing
  + -1 more
They were professional. When he came to my home he looked at the problem told me what was going on with the situation. The quote he gave me was the exact price I paid. They repaired everything to my satisfaction. I have recommended them to others.
Description of Work: They did a roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Loran B.
08/2010
5.0
roofing
  + -1 more
Rob came by and gave us his estimate and told us about his company. We were very impressed with him. He was very straight forward and honest. We hired them to replace the roof. They came in Friday morning and were done Friday evening and did a great job. The crew worked very hard and were very professional. Rob came back after the completion to make sure we were happy which we were. The overall job was excellent. I would recommend SHS to anyone interested in having there roof replaced.
Description of Work: Replaced our roof including all flashing , fictures, and rotted shething.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,255

MARY R.
07/2010
5.0
roofing, siding
  + 0 more
This company is the only one out of 4 Angie's list companies I contacted (three siding companies & one handyman company) that agreed to come to my house to provide an estimate to replace one piece of siding that had become detached from my home for the 4th time since I purchased the home 6 years ago. Shawn, the owner, personally came to my home to provide an estimate, and when he saw it, he simply put the piece of siding back in place and secured it to the house absolutely free of charge. I couldn't believe it when he told me that it was fixed and there was no charge. I absolutely guarantee that this company has my business for life!
Description of Work: One piece of siding was put back in place immediately under the roof overhang of my two story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jef S.
06/2010
5.0
roofing
  + -1 more
Southern Home Services did an excellent job. Shawn Kalgren spent time with me before the job ensuring I understood everything and that I received the product I expected. Shawn was very patient with me, as I changed shingle colors, and he even visited houses in my neighborhood to see what I liked and didn't like. He also recommended lead pipe collars due to the heat on my roof. The workmanship was excellent, including not only the shingles, but the flashing and ridge vents.
Description of Work: Southern Home Services replaced my roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Michael M.
06/2010
5.0
roofing
  + -1 more
SHS was one of several companies that I asked to quote the job. Shawn was very knowlegible and helpful in our discussions about the work. This is the third roof that I have had installed on this house and, without question, was the best overall job.
Description of Work: Old roof was removed and new roofing installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Contact information

9307 Monroe Rd Suite O, Charlotte, NC 28270

http://www.shspros.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
68186
Trade License Locale
North Carolina
Trade License Authority
North Carolina: General Contractors
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Gutters,
Windows,
Doors,
Exterior Painting,
Skylights,
Solar Panels

FAQ

Southern Home Services LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 3:00 PM

Southern Home Services LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Southern Home Services LLC offers free project estimates.
Yes, Southern Home Services LLC offers eco-friendly accreditations.
Yes, Southern Home Services LLC offers a 5% senior discount.
No, Southern Home Services LLC does not offer emergency services.
Yes, Southern Home Services LLC offers warranties.
Southern Home Services LLC offers the following services: Roof replacement, vinyl & James Hardie siding replacement, window replacement (5+), door replacement, gutter replacement
Siding repair, roof repair, window repair, door repair, gutter repair, foundation work, concrete, landscaping, fencing, chimney repair, glass replacement, interior renovations

Contact information

9307 Monroe Rd Suite O, Charlotte, NC 28270

http://www.shspros.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM