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Southern Home Services LLC

Roofing, Siding, Gutters,

About us

In 2001, owner Shawn Kalgren decided to make a career change that would ultimately set a new standard in the home renovation industry. He left the North Carolina school system to pursue a different type of service, Southern Home Services. Using his teaching skills in combination with his 15 years of home renovation experience, Shawn created a company whose values and principles are reflected by it's "A+" craftsmanship and exemplary customer satisfaction. At Southern Home Services, "Exterior Renovation perfected by Superior Dedication" is not only our motto, but our pledge to every project we undertake and to every customer that puts their confidence in us. We can do this by bringing educational experience and trade expertise to the table so no customer is uninformed and no detail is overlooked. This is why Southern Home Services won't be seen on television or heard on the radio, their customers do their advertising for them. We are an Elite Preferred James Hardie Remodeler.

Business highlights

24 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Roof replacement, vinyl & James Hardie siding replacement, window replacement (5+), door replacement, gutter replacement

Services we don't offer

Siding repair, roof repair, window repair, door repair, gutter repair, foundation work, concrete, landscaping, fencing, chimney repair, glass replacement, interior renovations

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 176-200 of 414 reviews

Carol W.
06/2011
2.0
gutter repair
  + -1 more
called for an estimate to rehang our gutters and Rob showed up as promised on Wednesday, June 8th. he said we would have an estimate in a couple of days. We didn't hear anything and called him the following monday. he again promised an estimate via email. we are still waiting.
Description of Work: estimate to rehang gutters

Rating CategoryRating out of 5
responsiveness
2.0


richard W.
06/2011
5.0
roofing
  + -1 more
We had hail damage to our roof and Rob worked with us to get the price right. He even placed 4x4 shingle swatches on our existing roof so we can pick a color. We were having a leak in the old roof so he got us on the schedule right away. The work was completed in one day and I liked the fact that they used 6 nails per shingle and hand nailed all.....no nail guns. At any time there were 8-10 workers busy on my home. They placed tarps over all landscaping and cleaned up so you couldn't tell they were even there. I am very happy with the whole experience.....thanks SHS.
Description of Work: Rip off of old roof and replacement with new dimensional shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

MICHAEL AND JEAN M.
06/2011
5.0
roofing
  + -1 more
Shortly after we called him, we made arrangements for him to come out. He came on time. He was a pleasure to do business with. We will definitely recommend him to others.
Description of Work: They did some roofing work for us after storm damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacqueline D.
06/2011
5.0
concrete repair, siding
  + 0 more
I did my due deligence and had three separate companies come out and provide estimates. Shawn was the first to return my call. He walked around the house with me and pointed out certain things and explained how it should be done the proper way. I did research before he came out, so I knew he was giving me good information. His price was the middle of the three quotes that I received, but based on his knowledge as he presented everything, I decided to go with him. Turns out this was definitely the right choice. The crew that works for Shawn showed up on time and worked hard each day they were there. Even through the frigid cold weather that week in December. I have gotten many compliments on the work that was done. Shawn is a general contractor, so I also called him back in April of this year (2011) to give me a quote to fix up my driveway. The job consisted of tearing out half of the driveway, removing tree roots and removing some of the huge slope at the bottom. Again, I received three individual quotes. Shawn's was the highest, but he was the only one that actually gave me the correct information when it came to telling me information about minimum code and other items. The other two companies that provided quotes had told me that minimum psi was 2500 and that there was no need to call utilities to have them mark for water lines etc. Based on my own research I found that minimum psi was 4000. Shawn knew all of this and actually recommended fixing the driveway exactly the way I had intended it to be done. And once again, a job well done. I just LOVE my new driveway and have also received many compliments on it. A JOB WELL DONE ON BOTH COUNTS TO SHAWN AND HIS CREW.
Description of Work: Replace some of the rotted siding with fiber cement ciding, then resided entire house with insulated vinyl siding, installed vinyl soffit on all eaves and porch ceilings as well as replacing railing to front porch area. Price also includes new gutters / down spout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,750

LINDA M.
06/2011
5.0
roofing, replacement windows
  + 0 more
I do not remember the exact date the window was replaced, or the exact cost (I have approximated) , however, I cannot applaud enough Shawn and his crew. Excellent job done! They were efficient, professional and provided a quality job! We chose using SHS from a prior experience with them, where we had a roof leak - Shawn went up on the roof, took care of a few nail pops and did not even charge us! I would definitely use them again - extremely professional, prompt and do great work !
Description of Work: replaced bay window in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Paula R.
05/2011
5.0
gutter repair, roofing
  + 0 more
I obtained a few quotes from other companies, but then joined Angie's List to find a reputable roofing company. I was impressed with all of the positive reports on SHS. I first met with Shawn, who thoroughly explained all of the options. I hired them. I then met Robert, who kept me posted on what to expect and when the work would begin. He was prompt and got the work accomplished ahead of schedule. I am very glad I hired them. They were very reasonable and efficient. They are definitely interested in providing good customer service. I would not hesitate to recommend them to anyone.
Description of Work: I highly recommend Southern Home Services. They replaced my roof and gutters and did an excellent job. They were very clean and made sure that nothing was left behind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Cynthia C.
05/2011
5.0
roofing
  + -1 more
Based on Angie's List ratings for this company, I called to get an estimate for replacing my hail-damaged roof. Shawn came out promptly to provide an estimate. While outside looking at the roof, he let me review a book containing licenses and proof of insurance. It also contained a long list of previous customers and the type of work done for each. A number of my neighbors were on the list. Rob, the project manager, called a few weeks later to schedule the work. The workers arrived promptly at 8:00 and began covering the bushes with tarps. Since ridge vents were being installed, they placed a tarp over items in my attic. A dumpster was delivered and placed in the driveway that morning. The old roof was removed and the new one installed. They 'hand' nail the roof; nail guns are not used. They finished the work in one day. The cleanup was phenomenal! Rob came back the next morning to see if everything was ok, to see if I had any questions and to get payment. The dumpster was picked up later that day. I had a geat experience wiht this company. I'm very pleased with the new roof.! They did an outstanding job!!! I will definitely keep them in mind for any future needs.
Description of Work: They removed my old roof and put on a new roof. They also installed ridge vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,635

Tabitha B.
05/2011
5.0
roofing
  + -1 more
Rob came out to give us an estimate and to determine if the roof had been damaged by hail since many of our neighbors had similar damage. He was prompt in showing up, actually went up on the roof and then told us what he had found. He was honest about the amount of damage and suggested we contact our insurance company before proceeding. His estimate was the lowest of the two we received. He was very thorough in showing us his liability certificate and pictures of other roofs the company had replaced. I had to follow-up when I did not receive an e-mail as promised, but the owner of the company responded promptly within an hour as to a typo in the address and there were no future problems with communication. Because this was winter, the start of the project was delayed until the weather warmed up. Rob was very good about giving us enough notice as to when the job would take place. On the day the event was scheduled, the large crew showed up on time and proceeded to work. The job was finished in one day. The crew was very thorough in picking up the debris and I have only found one nail in the yard, while my neighbor, who used another roofer, was constantly finding nails, so I would give this company an A+ in cleanup. There were two problems encountered. The first was that the truck carrying the dumpster drove off the driveway and left a big rut in the yard. I pointed out the problem to Rob who agreed that it should be fixed and that he would fill in the dirt and replant grass. I withheld some of the final payment until that was completed, but Rob personally came out and fixed the rut and spread seed and straw to fix it in a timely manner. The second was discovered a few days later when it rained and water came over the gutter at the front door. Rob and his foreman came out within a day or two and recut the shingles to fix the problem. Again, great responsiveness.
Description of Work: The company provided an estimate and then subsequent replacment of our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Neil S.
05/2011
5.0
roofing
  + -1 more
The project went well from beginning to end. I would highly recommend SHS for roof replacement.
Description of Work: SHS replaced our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,125

Mary O.
05/2011
5.0
replacement windows
  + -1 more
From the initial phone contact to the estimate to the measurements, to the installation . It was the most pleasant experience I have ever had with a contractor. I had a problem Bay window that have had fixed before but wasn't really done right. Shawn described to me how he would fix it and from that I could tell he knew what he was doing. He and Herbert were very considerate while measuring and installing taking off their shoes as to not track dirt in the house. Impressive!! The job was done the way it was described and the cost was not the most nor the least expensive. But the service was exceptional, right down to the clean up.
Description of Work: From my initial contact, to the estimate, to the work done it was a pleasure to deal with Southern Home Services. Shawn and Herbert were very considerate of my home. I love the job they did and the windows look and work great. I had a problem Bay window which they replaced and the installation went smooth. I had 9 windows replaced and am very happy with the results. You would never even know they were here they cleaned up so well. I will use this company again when I have the siding and deck done and would highly recomend them. Friendly ,Professional .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Robin T.
05/2011
5.0
roofing
  + -1 more
I met with Shawn who provided me with the quote. What impressed me about Shawn was his professionalism and patience with me. He took his time in explaining the various options available to me in regards to the roofing material. I didn't feel pressured into making a decision one way or the other. After deciding to use their services, his crew arrived within the estimated timeframe and replaced the roof. The job was completed in a timely manner and the area was thoroughly cleaned. Southern Homes Serivces was available to answer any questions or concerns before and after completion of the work. I would highly recommend their services!
Description of Work: Southern Home Services was hired to replace my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

DIANA B.
05/2011
5.0
roofing
  + -1 more
I chose this roofer because I had a small leak several years ago and found them on Angie's list. They came out and fixed it for nothing, asking only that I remember them when the time came to replace the roof. Well, who could forget that kindness? They did a brilliant job, replacing a number of sheets of rotted plywood. Their crew was professional, thorough and FAST!! We have a two story 3,000 square foot home with an attached sunporch. My next door neighbor even called later that night to say WOW! They moved everything off my back deck, covered everything with tarps and even took special care not to disturb a nesting cardinal and her eggs. Once complete, they traversed the outside of the house several times looking for stray debris as well as with a large magnet to pick up nails (important to me because of the dogs). Overall, they were terrific, did the job for exactly what they said and they returned several days later to see how I liked it...highly recommed this company!
Description of Work: Removed the old roof and replaced with news.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Donald B.
05/2011
5.0
roofing
  + -1 more
The job went very well. Crew appeared at about 7:30 AM. There were as many as 13 here at one time. A foreman was always present as well as Rob (management) who was here for the start, a few times during the day and at the end. Estimate was most accurate. Unexpected rainstorm popped up, but they were prepared with tarps to cover roof where needed. Cleaned up very well including to trips around property with magnet bars to gather up any stray nails. All waste was placed in dumpster they provided. Management of the job was outstanding. Total job was completed in one day.
Description of Work: Removed old shingles, installed new using hammers only (not air guns), covered any items that could get damaged with tarps and cleaned up completely. Also they had to replace some plywood panels. Was for a total of about 42 squares. They used architectual shingles with 5 nails in each. Also used a synthetic underlayment, not black tar paper.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Jack F.
05/2011
5.0
roofing, siding
  + 0 more
Painless!! Shawn the CEO responded quickly, the work was scheduled to be done within two weeks, and the crews arrived a day early in the trim situation. Jobs finished quickly with minimum disruption, and the area was thoroughly cleaned up when they were through. No delays, no excuses, no little surprises that cost extra to fix, a fine looking job I highly recommend these folks
Description of Work: Installed new roof with vent (removing old roof, replacing some decking), installed aluminum trim around the entire roofline

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,700

Christine O.
05/2011
5.0
roofing
  + -1 more
I don’t remember how much I spent. I’m sure the price was fine and fair. He was very professional. He got the work done very quickly. We’ve had some pretty bad storms and we haven’t had any issue since. I would definitely use their services again in the future.
Description of Work: I used SHS-Southern Home Services LLC for my roofing. I last used their services probably about a year ago. They fixed a leak in the roof of our garage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna M.
05/2011
5.0
roofing
  + -1 more
The work went well. I liked their personal approach. They were professional and personable. Their price was fair. I would use them in the future.
Description of Work: I used SHS-Southern Home Services, LLC for roofing three months ago. They replaced the entire roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Florence J.
05/2011
5.0
roofing
  + -1 more
The guy from the company showed up on time and looked at the roof. He said he will write the report and email it to me. He did email the report to me the next day. We were able to close the deal because of them. They were very good in getting the paper work done. They are good about keeping in contact with you and helping you. They were supposed to be here again last week, but for some reason they did not show up. They have been very good to deal with so far. They were professional and they have been so good so far.
Description of Work: I got a quote from Southern Home Services LLC for roofing. I called them on a Late Thursday and explained my situation. I told them that on Monday I would be going to the realtor and I would really happy if somebody would come and see if my house had hail damage. I wanted them to make sure before we bought the house that our insurance would cover that problem. I explained them the situation and asked them to send somebody to help immediately.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

James H.
03/2011
5.0
roofing
  + -1 more
On time, no change in pricing, work performed as promised - would definitely use them in future.
Description of Work: installed shingles on clubhouse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

james K.
03/2011
5.0
roofing, siding
  + 0 more
They gave prompt service and were efficient. They gave us a fair estimate and t hey spoke to me about any adjustments in the estimate.
Description of Work: We used SHS-Southern Home Services LLC for roofing in four condominium buildings and also siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140,000

Sean T.
03/2011
5.0
gutter repair, roofing
  + 0 more
Good... I felt like they provided me with the services and hardware I need, and not just what they could charge the most for. Planning to use them again.
Description of Work: Installed mesh gutter covers Replaced all gutter corners New larger down spouts Replace damaged gutter sections Installed drip edge where needed Installed powered attic fan and wired

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Ellen W.
02/2011
5.0
roofing
  + -1 more
Shawn came out to the house to inspect the problem, gave me a proposal which I accepted. We scheduled the work for the following week and the crew arrived on time. The work was completed within an hour.
Description of Work: The company eliminated a "squirrel entry hole" on a section of the roof between two gutter systems. Part of materials used included aluminum step flashing and owens corning shingles. They also replaced 3 plumbing vent collars .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Rolf K.
01/2011
5.0
roofing
  + -1 more
I was quite pleased with Southern Home Services. They were very professional. They had a lot of workers come out. They were very neat and cleaned up after themselves. They were in and out and did a great job. They used hammers instead of a nail gun also. They were very prompt.
Description of Work: SHS-Southern Home Services installed our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

JACK S.
01/2011
5.0
roofing
  + -1 more
I was very pleased with this company. They were very competitive and gave me a good deal.
Description of Work: The installed a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Tom S.
01/2011
5.0
siding, replacement windows
  + 0 more
I had several estimates and Shawn's professionalism, knowlege and price were at the top. His product was also superior. Shawn closly monitored the project from start to finish. His team was excellent as they all had years of experience working together. I could not be more happy with the result . I especially love my new garden window.
Description of Work: Replaced all my windows 14 in total plus changed out kitchen window to a garden window. Also replaced all siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Jim P.
01/2011
5.0
gutter repair, roofing
  + 0 more
I had water spilling over a gutter and washing down a wall. They diagnosed the problem and came back and repaired some sheet metal flashing. That didn't take care of the problem, so they came back again and fixed it. Price was reasonable, everything was very professional. I was very happy with the service provided.
Description of Work: Gutter repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

9307 Monroe Rd Suite O, Charlotte, NC 28270

http://www.shspros.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
68186
Trade License Locale
North Carolina
Trade License Authority
North Carolina: General Contractors
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Gutters,
Windows,
Doors,
Exterior Painting,
Skylights,
Solar Panels

FAQ

Southern Home Services LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 3:00 PM

Southern Home Services LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Southern Home Services LLC offers free project estimates.
Yes, Southern Home Services LLC offers eco-friendly accreditations.
Yes, Southern Home Services LLC offers a 5% senior discount.
No, Southern Home Services LLC does not offer emergency services.
Yes, Southern Home Services LLC offers warranties.
Southern Home Services LLC offers the following services: Roof replacement, vinyl & James Hardie siding replacement, window replacement (5+), door replacement, gutter replacement
Siding repair, roof repair, window repair, door repair, gutter repair, foundation work, concrete, landscaping, fencing, chimney repair, glass replacement, interior renovations

Contact information

9307 Monroe Rd Suite O, Charlotte, NC 28270

http://www.shspros.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM