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Southern Home Services LLC

Roofing, Siding, Gutters,

About us

In 2001, owner Shawn Kalgren decided to make a career change that would ultimately set a new standard in the home renovation industry. He left the North Carolina school system to pursue a different type of service, Southern Home Services. Using his teaching skills in combination with his 15 years of home renovation experience, Shawn created a company whose values and principles are reflected by it's "A+" craftsmanship and exemplary customer satisfaction. At Southern Home Services, "Exterior Renovation perfected by Superior Dedication" is not only our motto, but our pledge to every project we undertake and to every customer that puts their confidence in us. We can do this by bringing educational experience and trade expertise to the table so no customer is uninformed and no detail is overlooked. This is why Southern Home Services won't be seen on television or heard on the radio, their customers do their advertising for them. We are an Elite Preferred James Hardie Remodeler.

Business highlights

24 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Roof replacement, vinyl & James Hardie siding replacement, window replacement (5+), door replacement, gutter replacement

Services we don't offer

Siding repair, roof repair, window repair, door repair, gutter repair, foundation work, concrete, landscaping, fencing, chimney repair, glass replacement, interior renovations

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 401-414 of 414 reviews

Theresa L.
10/2011
5.0
roofing
  + -1 more
See above
Description of Work: I scheduled a free inspection/estimate for a roof replacement. Every home around me has had their roof replaced due to hail damage so we decided we should have it inspected. Val was very helpful in scheduling the appt. Robert showed at the agreed upon time. He was professional and polite. And the best part - he told me I had no hail damage and that my 10 year old roof was in good shape. Southern Home Services is definitely bookmarked for future needs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle V.
09/2011
5.0
roofing
  + -1 more
See above.
Description of Work: Shawn from SHS came to investigate and give an estimate for a slow roof leak. He showed me a couple of possibilities for the slow roof leak, showed me and offered to caulk them. He let me know to keep an eye on the roof as the caulking may hold but could need more over time. He stated that I may have a few more years left on the roof and hopefully i won't have any furhter issues. What surprised me even more was that he did not charge for the estimate or the caulking. Other roofers have stated I needed to replace the roof or in the very least that section of roof. The overall experience was professional and

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria F.
09/2011
4.0
roofing
  + -1 more
See above.
Description of Work: On July 7th, 2011 I contacted Shawn at SHS because they appear to be one of the highest rated/recommended roofing contractors on Angie's List. He came out on July 14 and gave us a quote which was very resonable and stated that they were about 3 weeks out and would let me know when they could get us on their schedule. From there, the responsiveness seemed to be lacking. It was never a same day resonse via email, and I contacted them 2 more times (once on July 28 and again on August 11) just to inquire as to whether or not they had a date scheduled to do the work. They did not however, have any problem cashing my 50% down deposit check in a timely manner (July 27) After my inquiry on Thursday, August 11, I got a phone call from Shawn saying they wanted to come out Friday, the very next day...that there had been a change in the forecast which was previously calling for rain, and were looking for a little job (half day)to do which was fine, except I wanted to be able to come home during lunch or take a half day off while the work was being done and with less than 24 hour notice, that proved to be impossible. Luckily, my husband speaks fluent Spanish and was able to communicate with the crew. They explained to him that the shingles looked "popped up" around the skylight because it had begun to rain and the tar was cold and after a few days of the sun beating on them, they would flatten out. Sounded reasonable so I let it go a few days before Rob called back to check on the work. I explained to him that the shingles around the skylight still looked bad and that maybe my expectations were too high, but that it looked just like the old roof only lighter because the shingles were clean. He came out and looked over the roof and said he'd send the crew back out that same week to paint the flashing around the skylight and rehang the front gutter at no additional charge which I'd have been happy to pay for in exchange for NOT having to email yet again to tell Shawn that another week had gone by and no crew had shown up. He got someone out that same day, but honestly aside from tacking down the shingles around the skylight, it still looked, how do I put it..."not new" We are trying to sell our townhome and I could have worked out additional payment for additional services in order to get the new look we wanted, but after asking about replacing the gutter since our old one still looked bad, I was told the gutter guy was 2 weeks out. Maybe it's good for them that they are so busy, but so are the rest of us and I just felt like I was constantly chasing them down instead of them proactively contacting me for things other than payment. To the crew's credit, they did move all the patio furniture and put it back and cleaned up very well around the ground area, but when it was all over, it just felt like a hassle. There are alot of other highly rated contractors on Angie's List and I'd probably contact someone else in the future.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$2,590

David S.
03/2011
5.0
roofing, siding
  + 0 more
Very well.
Description of Work: Replaced all of the siding on my chimney. Removed all of the cedar and treated siding and replaced it with wonderboard due to damage from water and woodpeckers. Professional work and follow-up. Only delay was weather related and that was not the fault of the contractor. Crew was very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

WANDA J M.
09/2010
5.0
roofing
  + -1 more
unknown
Description of Work: In mid-July 2006 Shaun Kalgren's company did two jobs on a rental property, a new roof and new gutters. They did an excellent job and I have absolutely zero complaints.
Rating CategoryRating out of 5
Yes, I recommend this pro

GREER C.
08/2010
5.0
roofing
  + -1 more
Great experience.
Description of Work: Called to get an estimate to see if replacing the roof over a bay window, not installed properly, would fix a leak. Very honest and professional about the work to be done and possible results. Sent quote in a very timely manner.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob A.
06/2009
5.0
plumbing
  + -1 more
Outstanding!
Description of Work: Checked problem noted by another contractor.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM H.
04/2009
5.0
gutter repair
  + -1 more
The serviceman was friendly.
Description of Work: They relocated a gutter spout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

RICHARD E.
09/2008
5.0
roofing
  + -1 more
Fine.
Description of Work: Replaced vent covers and added caulking to roof to repair some small leaks. Southern Home came out one morning for the estimate and scheduled the work the next day. Other contractors that I called pushed me off several weeks before they would come out to estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JOHN R.
07/2008
5.0
siding
  + -1 more
They were good.
Description of Work: They replaced some siding on my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

MEG H.
09/2007
5.0
roofing
  + -1 more
Would definitely use again!
Description of Work: Four different patched areas on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JULIE K.
11/2006
5.0
roofing
  + -1 more
Great.
Description of Work: I had a leak in my roof. I called several companies, and he was the only one willing to come out within 24 hours. He climbed up on my very steep roof, and found that the leak I had was just a fluke from a very windy, gusty rain under the vent. He recommended that I just keep an eye on it, and if it happened again to call him back out. He did not recommend work that I didn't really need, and I never would have known the difference. He was right, it has been several weeks, with several rain storms, and no further leaks. To top it all off, he didn't even charge me anything for the visit! I would definitely call on him again!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRAD G.
08/2006
4.0
gutter repair, replacement windows
  + 0 more
Very satisfied.
Description of Work: Wrapped vinyl around windows, added gutters and fascia work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Karen G.
02/2006
1.0
roofing
  + -1 more
Did not respond to call.
Description of Work: Called requesting an appointment for an estimated.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Contact information

9307 Monroe Rd Suite O, Charlotte, NC 28270

http://www.shspros.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
68186
Trade License Locale
North Carolina
Trade License Authority
North Carolina: General Contractors
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Gutters,
Windows,
Doors,
Exterior Painting,
Skylights,
Solar Panels

FAQ

Southern Home Services LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 3:00 PM

Southern Home Services LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Southern Home Services LLC offers free project estimates.
Yes, Southern Home Services LLC offers eco-friendly accreditations.
Yes, Southern Home Services LLC offers a 5% senior discount.
No, Southern Home Services LLC does not offer emergency services.
Yes, Southern Home Services LLC offers warranties.
Southern Home Services LLC offers the following services: Roof replacement, vinyl & James Hardie siding replacement, window replacement (5+), door replacement, gutter replacement
Siding repair, roof repair, window repair, door repair, gutter repair, foundation work, concrete, landscaping, fencing, chimney repair, glass replacement, interior renovations

Contact information

9307 Monroe Rd Suite O, Charlotte, NC 28270

http://www.shspros.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM