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Smitty's SoLow Garage Door Service

Garage Doors, Doors, Exterior Painting

About us

13 years of exceptional service and quality work guarantee Better Business Bureau & Home Advisors Certified Commercial contracting available as well. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.

Business highlights

17 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

residential & commercial garage door services

Services we don't offer

any other services outside of garage door services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

Sonya B.
12/2021
5.0
garage doors
  + -1 more
Smitty is MY GUY! He is prompt, courteous and more than anything, I TRUST HIM! He gives it to me straight and looks to save me time and money in the long run. He will be my go to guy in keeping my rental in tip top shape. I will also suggest him to anyone who needs home repairs. Thank you Smitty and son for being so kind and having great customer service!
Description of Work: Garage door replacement with all new hardware and new motor pickup and installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank M.
11/2021
5.0
garage doors
  + -1 more
Excellent service, called at 8am they showed up at 9:45. Showed me everything that needed attention to make this repair long lasting. Great guys, they are on my list if we need further work done.
Description of Work: Garage Doors broken springs, replace worn rollers
Rating CategoryRating out of 5
Yes, I recommend this pro

Valerie A.
11/2021
4.0
doors
  + -1 more
Very knowledgeable and very nice to work with.
Description of Work: Garage door opener sounds suspicious. At least 6 yrs old. Maybe a repair or replacement.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tyler F.
10/2021
5.0
garage doors
  + -1 more
Excellent experience working with Smitty. He was on time and did an excellent job explaining what needed to be done, what it would cost and how long it would take. I would absolutely hire him again for any of my future garage repair needs.
Description of Work: Garage Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

David H.
08/2021
5.0
garage doors
  + -1 more
Last night the torsion spring on our garage door broke. Nothing else appeared to be damaged. Smitty called me within 10 minutes of reaching out to him. We talked for a minute and he agreed to come over right away. He called about 3 hours later to say he was on his way. He came right in, took a quick look at everything, and got right to work replacing both springs. He also replaced the spring rod bearing plates and one of my sensors, which had been damaged for years. He and his assistant Jerry were done in about an hour. Because of the add-ons (which we discussed and I authorized in advanced) the cost was a little more than I was expecting. Smitty and Jerry were fast, polite and totally professional. If I have trouble with my garage door again, I will definitely contact him to do the work.
Description of Work: Repaired broken torsion spring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Liz H.
08/2021
5.0
garage doors
  + -1 more
Smitty did a great job installing the motors for our garage door and changing out the rollers.
Description of Work: Garage door install and maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
05/2021
5.0
garage doors
  + -1 more
Do yourself a favor and call Smitty’s if you have any garage door needs. They are prompt, professional, courteous, and very capable. We could not be happier with the job they did for us.
Description of Work: Fixed one broken garage door and provided some much-needed maintenance on a 2nd.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smitty's SoLow Garage Door Service
I really enjoyed working on this project and I definitely look forward to working with you on future projects throughout the years to come thank you for the review

Zanquie H.
04/2021
5.0
garage doors
  + -1 more
Awesome job! I'm very satisfied. Smitty's Garage was very professional and reasonable. On time! Everything that was done was explained to me in detail and in terms that I understood. Very knowledgeable of the job. Thanks so much for a great job!
Description of Work: Garage door replacement, Garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,817.89

Response from Smitty's SoLow Garage Door Service
Thank you so much for the review have a prosperous day

Adrian G.
03/2021
5.0
garage doors
  + -1 more
Service was excellent. Explained everything being done and provided recommendations to maximize life of all equipment. Will definitely use for annual maintenance.
Description of Work: Garage Door Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Smitty's SoLow Garage Door Service
Thank you for your review! We appreciate your time & business.

Mary B.
03/2021
5.0
garage doors
  + -1 more
It went well. They were professional and courteous. They did an excellent job.
Description of Work: They replaced the motor on my garage door.
Rating CategoryRating out of 5
Yes, I recommend this pro
$895

Response from Smitty's SoLow Garage Door Service
Thank you for taking time to do our review. Have a blessed day.

Renee R.
03/2021
5.0
garage doors
  + -1 more
They were excellent and nice. They did a great job and no complaints. Everything went really well. They were very professional. I was really satisfied and I would recommend them in the future.
Description of Work: They installed a garage door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Smitty's SoLow Garage Door Service
Thank you for taking time to do our review. We appreciate your time & your business.

Leslie N.
03/2021
5.0
garage doors
  + -1 more
It was fine. Everything went great and they did a great job. They were very professional and the quality was great.
Description of Work: They installed garage door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Smitty's SoLow Garage Door Service
Thank you for taking time to do our review. We appreciate your time & your business.

Renee B.
03/2021
5.0
garage doors
  + -1 more
very professional, explained what was needed before he stared working on the garage door & the motor
Description of Work: Garage door & Motor install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smitty's SoLow Garage Door Service
Thank you. I appreciate your review & your business.

Albert H.
03/2021
5.0
garage doors
  + -1 more
Smitty came in and repaired my chain which opens and closes the garage. He was prompt, professional, and knowledgeable about his work. I was very pleased with his work and I haven’t had any problems since. I will definitely refer him to others.
Description of Work: Repair Job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smitty's SoLow Garage Door Service
Thank you

Jamie K.
03/2021
5.0
garage doors, house painters
  + 0 more
The guys were great! Very helpful and professional. My balcony looks awesome! Wish i could post pictures on here.
Description of Work: Balcony painted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Smitty's SoLow Garage Door Service
Thank you for taking time to do our review. We appreciate your time & your business.

James M.
02/2021
5.0
garage doors
  + -1 more
Very professional and efficient! Great customer service, kept me updated throughout. Definitely recommend.
Description of Work: I needed garage door and motor replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smitty's SoLow Garage Door Service
Thank you. I appreciate your review & your business.

    Contact information

    3112 Burkston Rd, Charlotte, NC 28269

    http://www.solowgaragesrvs.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors,
    Exterior Painting

    FAQ

    Smitty's SoLow Garage Door Service is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Smitty's SoLow Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Smitty's SoLow Garage Door Service offers free project estimates.
    No, Smitty's SoLow Garage Door Service does not offer eco-friendly accreditations.
    No, Smitty's SoLow Garage Door Service does not offer a senior discount.
    Yes, Smitty's SoLow Garage Door Service offers emergency services.
    Yes, Smitty's SoLow Garage Door Service offers warranties.
    Smitty's SoLow Garage Door Service offers the following services: residential & commercial garage door services
    any other services outside of garage door services

    Contact information

    3112 Burkston Rd, Charlotte, NC 28269

    http://www.solowgaragesrvs.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM