Signature Exteriors, Inc.

Roofing, Gutters, Gutter Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

In need of a trusted roofing service in Charlotte, NC, or nearby areas such as Waxhaw, Mooresville, Concord, or Fort Mill? Signature Exteriors is at your service. As an industry-leading roofing contractor, we offer a broad spectrum of services - from meticulous roof inspections and leak repairs to complete roof replacements and guidance with insurance claims. Our core services include roofing, siding, and gutter/guard replacement. All are delivered using superior materials, detailed craftsmanship, and unparalleled customer service. Signature Exteriors is proud to share over 1700 reviews across platforms like Google, Angi, BBB, and Guild Quality. We are the most highly-rated and reviewed roofing company across North and South Carolina. At Signature Exteriors, our dedication to you and your home is unwavering. Select us for a service that exceeds expectations.

Business highlights

13 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Signature Exteriors offers roof inspections, roof repairs, and roof replacements and other roofing services. We work on both residential and commercial properties and are well-versed in asphalt shingle roofing, metal roofing, flat roofing, and more! Our Exteriors team can also assist with gutter repair, gutter replacement, or gutter installations. For any home exterior need, give our team a call!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check


Photos of past projects

Reviews

4.71,028 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 401-425 of 1028 reviews

Sarah C.
09/2014
3.0
gutter repair, roofing, siding
  + 1 more
My experience was okay. The technician did not seem too experienced. He took a lot of time in the garage that he did not even get to check on my gutters. He did do a good job on the work and scheduling an appointment was just fine.
Description of Work: I purchased a deal for $59 for two hours of roof, siding, and gutter maintenance. He repaired some vinyl in my garage.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$59

Salih O.
09/2014
5.0
gutter repair
  + -1 more
Our experience went really well and was easy. They showed up on time for the appointment. They were very organized and communicated well with us. They sent us a follow up email for recommendations on other services we may need done in the future.
Description of Work: I purchased a deal for $59 for two hours of gutter maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kristin F.
09/2014
5.0
gutter repair, roofing, siding
  + 1 more
My experience was fabulous. They responded to me quickly. The technician was punctual and professional. We have been very happy with the service.
Description of Work: I purchased a deal for $59 for two hours of roof, siding, and gutter maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Mike N.
09/2014
5.0
roofing
  + -1 more
It went very well. I am very happy with their service. I would absolutely contact them in the future.
Description of Work: I purchased an Angieslist Deal. I was contacted by the provider as described in the deal. We set the date. The young man, Jeremy, who made the call was prompt, polite and professional. He completed the couple of small repair jobs during his visit, as well as conducting a complete inspection of my roof. Jeremy also answered my questions and was very informative. As promised, I received a follow-up email which contained the link to all pictures that were taken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

JULIO B.
09/2014
5.0
roofing, siding
  + 0 more
Two men came, performed the inspection, replaced a few siding panels that we had bought and sealed boots around the roof.
Description of Work: We bought the roof inspection and after us rescheduling a few times, they came and performed the inspection as expected. Very good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

JoAnn T.
08/2014
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
Job well done and efficiently.
Description of Work: The gentlemen examined my roof and gutters which they eventually cleaned for me again as I live amid many trees. I'm happy to say that they were very professional, pleasant and efficient. I look forward to having them install gutter guards in the near future before Fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Tina W.
08/2014
5.0
roofing
  + -1 more
BUT, we were promised a report detailing their inspection with pictures which we have yet to receive even after 2 emails. Service after the sale is important and in this they have failed. 9-2-14 I received a call from the company today and found out that emails had been send in response to my emails. I was forwarded the report and pictures I was requesting in an email that was dated July 25 and I have no idea as to why I didn't get it. I searched all my email folders and couldn't find it anywhere. Anyway, I would definitely do business with Signature Exteriors again though I will probably give them a different email address.
Description of Work: Three men came out, inspected our roof, fixed some loose shingles, replaced some boots around vents and took pictures. All very well and good, excellent and courteous work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$59

DEBORAH R.
08/2014
3.0
gutter cleaning, gutter repair, roofing
  + 1 more
The guys were nice and polite on the phone but it took a lot of effort to schedule - and then reschedule - the job. When they came, I was out of the house and then out of town. Two weeks later I called to ask what they had done - there was no report offered. After my call they sent a report filled with photos but with inadequate info about what they did. For example, they said they rehung gutters but didn't say which gutters needed rehanging. They gave no indication about what shape the roof was in. I emailed to ask for more detail - especially on the roof because we had a bad leak after they left. They said it was in fair condition but said nothing about why they said fair. No indication of whether shingles were loose, flashing was bad, etc. It wasn't terrible, and they are nice, but the work was less professional and thorough than I expect. I will call someone else for the repairs I need.
Description of Work: I used an Angie's List big deal to get gutter cleaning and repair (rehanging) as well as a roof inspection.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$59

Response from Signature Exteriors, Inc.
We performed the customer’s requested services of gutter cleaning and repair as well as a roof inspection while at their property. We took thorough pictures of the roof and exterior as we do for all customers. If the customer is present at the appointment, as we prefer, we are able to go over the pictures there with them and answer any questions that they may have. The follow-up report that is emailed after the appointment is a general summary of work done, and does not include the same level of detail that the customer would receive in person. If there are still questions after the report is mailed we are happy to help them understand the pictures and the work we completed. This customer requested more information after the report and we gladly provided it to them through a follow-up email and phone call.

David R.
08/2014
4.0
roofing
  + -1 more
Like other reviewers getting an appointment was harder than it should have been. However, the guy that came to do the work was professional and courteous. I would use them again for a non-urgent need.
Description of Work: minor repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$59

Cynthia M.
08/2014
2.0
roofing, siding
  + 0 more
The technician who came to the house was very professional, polite and knowledgeable. He did some minor siding repairs and looked at my roof, which was the primary reason I had made the appointment. He assured me that I would receive a detailed quote for a new roof with supporting pictures, plus an estimate on some siding repairs. I have never received the estimates. I even called their office to inquire about the estimates and was told that I would have them by the end of the week. That was two weeks ago and I have never heard back from them or received the estimates.
Description of Work: He made some minor repairs to my vinyl siding and gutters, and spent a lot of time evaluating my roof - which was the primary reason I purchased the deal on Angie's List.

Rating CategoryRating out of 5
quality
2.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0

$59

Response from Signature Exteriors, Inc.
The customer’s appointment was scheduled promptly and we performed the purchased services to their satisfaction. The time it takes for us to complete an estimate varies with the scope and complexity of the proposed work. We extended our apologies for the delay in providing the estimate.

Gina H.
08/2014
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
They showed up earlier than expected and were neat, clean and very efficient. I would definitely use them in the future
Description of Work: Cleared blocked gutters and repaired loose gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard T.
08/2014
4.0
roofing
  + -1 more
The special is as advertised. These guys will come clean your gutters for $59. Although the provider is a roofing franchise company, and the purpose is to sell you (or your insurance company) a new roof, they are honest about the repairs needed and not needed.
Description of Work: Clean gutters.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$59

Response from Signature Exteriors, Inc.
We appreciate the feedback. However, we do want to make it clear that we are not a franchise. We are a locally owned company based here in Charlotte, NC with an additional office in St. Louis, MO. While it is true that every business has an end goal of making money, our primary objective has and always will be providing our customers with superior quality home repair at fair prices.

Brad M.
08/2014
5.0
siding
  + -1 more
Couldn't have gone better. He arrived and fixed the siding, then did an inspection of the rest of the house to see if anything else needed fixed.
Description of Work: Fixed Vinyl siding that was coming loose from the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Dennis B.
08/2014
5.0
gutter cleaning, gutter repair, roofing, chimney repair
  + 2 more
Very courteous, arrived on time and did a through job inspecting my roof, finding the leak and repairing. Definitely would use again.
Description of Work: Came out and inspected my roof / gutters and repaired a leak around the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

STEVE M.
08/2014
5.0
roofing
  + -1 more
Excellent experience! Arrived as scheduled and worked quickly and quietly to complete the job. Took his time and was very thorough. Inspected the roof - an area which I don't think has been touched in many, many years. He made some quick, needed repairs. He seemed very knowledgeable and explained in detail what needs to be done and the approximate charge. I will definitely refer him to anyone who requires his services. One more thing that is very important to me: He is polite, clean and trustworthy. Overall, an excellent experience.
Description of Work: Minor repairs and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Andy B.
08/2014
5.0
gutter repair, roofing, siding
  + 1 more
I am incredibly impressed with the two men Signature Exteriors sent to my home. One immediately went to work reattaching my gutter while the other performed a thorough inspection of my roof, gutters and siding. They are totally professional and I would call them first the next time I need exterior work performed on my home!
Description of Work: Excellent customer service, very friendly and quick!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Lauren G.
08/2014
4.0
roofing
  + -1 more
When the appointment was finally scheduled, I had a good experience with this company. Chris Lister was very knowledgeable and professional. I would recommend both Chris and this company to my friends as well as using their services myself in the future.
Description of Work: When I purchased this deal on a Friday, I entered a contact date for Tuesday 4 days later. The company finally called me 10 days later. I explained what kind of work that I needed to have done and the gentleman that I spoke to assured me that he would have someone contact me to come out on 8-5-14. Still waiting....

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro

Response from Signature Exteriors, Inc.
We apologized to the customer for the delay in scheduling. Due to our oversight, we reached out to them prior to their appointment date and added an extra hour of service onto their purchase free of charge. We are a company that prides ourselves on both excellent customer service and quality of work completed, and we strive to maintain a strong commitment to satisfaction.

Tracy C.
08/2014
1.0
roofing
  + -1 more
I called Signature Exteriors to get an estimate to make some roofing repairs. They came out on July 23rd right on time and looked at the damage. I was told we would be receiving an estimate via email shortly. After two weeks with no estimate I gave them a calland was told it was on the desk of the estimator who was out in the field that day but we should have an estimate shortly. Almost a week later and still no estimate. I was very disappointed since this company has gotten very good reviews on Angie's List. I think almost three weeks is more than enough time to prepare an estimate since this wasn't a huge project. UPDATE: Since I first posted this, Signature Exteriors got in touch with me and apologized for the delay. Seems our paperwork was misplaced. We scheduled a date for the work to be performed and the worker showed up on time and the work was done in a timely manner. I would definitely recommend them again. Also, I was given a discount due to or paperwork being lost.
Description of Work: They came out and looked at the roof that needed repairing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0


patricia G.
08/2014
1.0
roofing
  + -1 more
Hopefully this review will help me locate a company that does want my business and a refund for the "deal" that wasn't !
Description of Work: Still waiting for a call to schedule the service. I contacted them by phone several days after I purchased the service. They took info again from me. Said someone would call to schedule....they were scheduling for mid August at that time and they would call when they got to me on their list.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Steven S.
08/2014
5.0
roofing
  + -1 more
Fantastic service. The communication was great and the technician was very thorough and did a great job explaining so that I was able to understand.
Description of Work: Inspected roof and sealed potential areas of weakness

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Karen H.
08/2014
1.0
gutter repair, roofing, siding
  + 1 more
We have three or four shingles on our roof that needed to be either replaced or repaired. The company informed us that they could not do it with this deal. The company would not honor this deal.
Description of Work: I purchased a Big Deal for $59 for 2Hours of Roof, Siding, and Gutter.
Rating CategoryRating out of 5
$59

Response from Signature Exteriors, Inc.
The $59 for Two Hours of Roof, Siding, and Gutter Maintenance Angie's List Big Deal Offer does include repair of existing shingles, it does not cover replacement unless the customer has the material onsite prior to the scheduled appointment. The offer states that the deal cannot be applied to current or past jobs and is limited to one deal per household. The member who wrote this review had purchased this deal once previously and the services were performed. A Signature Exteriors representative call and explain to the customer restrictions of the Big Deal and offer to assist the customer with requesting a refund through Angie's List. Additionally, the representative ask if the customer would like to schedule a time for a technician to come out to their property to assess the issue at which point they declined.

James C.
08/2014
4.0
roofing
  + -1 more
Provider told me this was only a temporary fix, so I requested that the provider come out and give me an estimate and an ETA of when they could repair it. I never heard anything so I sent him a message to the provider via Angie's List. I did receive a call from the owner the following day. He promised to have someone get in touch with me in a few days, but it's been over two weeks since our last contact. I emailed him again today to inquire about when I might hear something. The gentleman that came out to do the temporary repair was punctual and very friendly. I'm just not understanding why they won't contact me now with an estimate to get my roof repaired. I am willing to still use them if I ever hear from them.
Description of Work: Temporarily stopped a leak on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Signature Exteriors, Inc.
Signature Exteriors aims to provide an estimate reflecting an appropriate scope of work for each customer, due to the complex nature of the issues at this property additional time was required to provide an accurate estimate. We have provided this customer an estimate regarding the appropriate repairs for this property.

Morris T.
08/2014
3.0
roofing
  + -1 more
Not Good! Scheduling communication problem, purchased this service on July 23, 2014, They only contacted me to schedule appointment today July 30,2014 for a appointment 2 weeks for today. Need something sooner!
Description of Work: Approximate cost of service: $59.00.
Rating CategoryRating out of 5

Response from Signature Exteriors, Inc.
Although unfortunate, we are sometimes unable to meet a customer’s time restrictions when scheduling service. After communicating with this customer we were not able to find a time that was suitable for their limited schedule. We then assisted the customer with obtaining a refund from Angie’s List.

Yvonne G.
08/2014
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
It went great. The workman was great and gave me some estimates for any work I might want in the future. He inspected the roof and the sealants at the pipes, cleaned the gutters and repaired them for me.
Description of Work: This provider checked the roof for any signs of need for repair, and fixed my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Carol L.
08/2014
5.0
garage doors, gutter repair, roofing
  + 1 more
It went well because they did what they said they would do.
Description of Work: Checked my gutters and roof - fixed the problem over my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Contact information

210 N Church St, Charlotte, NC 28202

https://signatureexteriorsinc.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
79160
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Gutter Cleaning,
Roof Cleaning,
Chimney Repair,
Skylights

FAQ

Signature Exteriors, Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Signature Exteriors, Inc. accepts the following forms of payment: Check
Yes, Signature Exteriors, Inc. offers free project estimates.
Yes, Signature Exteriors, Inc. offers eco-friendly accreditations.
No, Signature Exteriors, Inc. does not offer a senior discount.
Yes, Signature Exteriors, Inc. offers emergency services.
Yes, Signature Exteriors, Inc. offers warranties.
Signature Exteriors, Inc. offers the following services: Signature Exteriors offers roof inspections, roof repairs, and roof replacements and other roofing services. We work on both residential and commercial properties and are well-versed in asphalt shingle roofing, metal roofing, flat roofing, and more! Our Exteriors team can also assist with gutter repair, gutter replacement, or gutter installations. For any home exterior need, give our team a call!

Contact information

210 N Church St, Charlotte, NC 28202

https://signatureexteriorsinc.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM