Signature Exteriors, Inc.

Roofing, Gutters, Gutter Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

In need of a trusted roofing service in Charlotte, NC, or nearby areas such as Waxhaw, Mooresville, Concord, or Fort Mill? Signature Exteriors is at your service. As an industry-leading roofing contractor, we offer a broad spectrum of services - from meticulous roof inspections and leak repairs to complete roof replacements and guidance with insurance claims. Our core services include roofing, siding, and gutter/guard replacement. All are delivered using superior materials, detailed craftsmanship, and unparalleled customer service. Signature Exteriors is proud to share over 1700 reviews across platforms like Google, Angi, BBB, and Guild Quality. We are the most highly-rated and reviewed roofing company across North and South Carolina. At Signature Exteriors, our dedication to you and your home is unwavering. Select us for a service that exceeds expectations.

Business highlights

13 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Signature Exteriors offers roof inspections, roof repairs, and roof replacements and other roofing services. We work on both residential and commercial properties and are well-versed in asphalt shingle roofing, metal roofing, flat roofing, and more! Our Exteriors team can also assist with gutter repair, gutter replacement, or gutter installations. For any home exterior need, give our team a call!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check


Photos of past projects

Reviews

4.71,028 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 101-125 of 1028 reviews

Joann B.
09/2017
5.0
roofing
  + -1 more
Arrived on time, very professional and knowledgeable. Quick and easy.
Description of Work: Roof tune-up. They checked for where a small leak was coming from and resealed around roof vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

brad F.
09/2017
5.0
roofing
  + -1 more
Excellent! Office staff picked up my call immediately, scheduled a consultation within 48 hours, sent a confirmation email and confirmation phone call the day before the appt. Tech showed up on time, fixed the problem quickly and could not have been more thorough in explaining his findings. Followed up with a full report including many photos of the roof and the issue. Would definitely call again, pleasure to work with.
Description of Work: Roof leak - needed inspection and recommendation for repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alfred N.
09/2017
5.0
roofing
  + -1 more
They were extremely responsive even though it was a small job. They worked us in within 2 hours of calling and repaired the damage on the spot. They were very punctual and professional taking pictures and showing me the damage and what repairs were needed. Would definitely use again.
Description of Work: Roof repair of loose shingle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ralph S.
08/2017
5.0
gutter repair, roofing
  + 0 more
Fantastic. These guys are total pros and have a great deal of knowledge on their craft. Any issues we had were promptly taken care of. They have gone above and beyond to help with our roof replacement.
Description of Work: Roof and gutter replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Missy S.
08/2017
1.0
roofing
  + -1 more
The roofers showed up early Saturday morning shouting cuss words and profanities. They damaged my neighbor's house throwing off shingles. They damaged my siding. They damaged my porch. They left a giant tree branch in the bag yard with empty Gatorade bottles and plastic bags. Needless to say I was pretty upset. They came out to cover the siding since it was raining but other then that it was endless calendar requests, phone calls, running around that was so unnecessary and stressful in order to get them to fix the damages. They also charged me quite a bit more for the roof and some other items I was hoping to get done, but further into the process I realized they were not the company I thought they were. They sprayed chemicals on my home without me knowing and removed fascia without my approval...and then sent a bill later in the day for ~$1200 more in charges that I had not approved. I would NOT recommend this company. In addition to all of this, my front porch light stopped working so I had my electrician come look at it. He went into the attic and asked if the roof had been worked on as the wire had been snapped in my attic from people walking on the tresses and replacing OSB board. There was an active live split wire between my walls due to the roofers' negligence for the past three months.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$8,200

Response from Signature Exteriors, Inc.
Our crews are very professional and respectful of property. The customer's siding was improperly installed and she had made us aware of this as well. During the roof replacement a few pieces of siding came off the home. Our company addressed this issue. A minor amount of debris was left at the property. Prior to the project commencing we had requested that the tree limbs be cut away from the home. The customer agreed to do so but did not. When the customer brought the left over debris to our attention this was immediately addressed. During the project our team utilizes phone and email communication to ensure transparency. The statement "They sprayed chemicals on my home without me knowing and removed fascia without my approval...and then sent a bill later in the day for ~$1200 more in charges that I had not approved" is inaccurate. We were contracted to replace the metal fascia wrap. During the removal of the metal more 5 different wasps nests were uncovered. The $1,200.00 amount was for approved contracted work. Legal action to recover payment for contracted work was required. It has been a negative experience for the customer as well as our company. We are glad to have concluded the project.

Teofil V.
08/2017
5.0
roofing
  + -1 more
Very good. The technician showed up in time, performed a thorough inspection and provided advice
Description of Work: Roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick H.
08/2017
4.0
roofing
  + -1 more
Technician completed the job but missed that the wood siding of the house was too close to roofing shingles which caused siding rot. This is a roofing issue as there is a question of whether flashing is appropriately placed in the effected area. A general contractor brought this to our attention after Signature inspected the roof. Aside from this, some nail pops were addressed and chimney flashing caulked. Isaac was able to give us his impressions about the age and longevity of the roof. Not bad for 39 bucks.
Description of Work: Used an Angie's List Coupon for a roof inspection and tune-up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

SPENCER and LOIS S.
07/2017
5.0
roofing
  + -1 more
They did a quite adequate job. It hasn't leaked and we've had a couple of serious rains since then.
Description of Work: There was a small area on the edge of the roof where some nail pops had caused a small leak to develop over the bedrooms. They identified it and corrected the problem rather than trying to sell us a new roof which is a good thing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

tom M.
07/2017
5.0
drywall, gutter repair, roofing, interior painters
  + 2 more
Michael the owner guided us through the entire process. Their knowledge, responsiveness and professionalism was impressive.
Description of Work: New roof, gutters and interior drywall and paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Laurel H.
07/2017
5.0
roofing
  + -1 more
Price and the work were both great--would definitely use them again.
Description of Work: We needed a checkup on our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bob S.
07/2017
5.0
home inspection, roofing
  + 0 more
Great advice. Would hire again and recommend
Description of Work: Roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mattie H.
07/2017
5.0
roofing, garage builders
  + 0 more
Was suppose to come on Friday but didn't make it. Came on Saturday started and completed the job the same day. Roof looks very nice. The men was very nice and polite and finished the work in a timely manner.
Description of Work: Had my home and storage building roofs replaced and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,034.79

Christy J.
07/2017
2.0
roofing
  + -1 more
They left a pallet of leftover shingles that I moved to the curb because it was in the way of my son's basketball hoop. After two weeks enough people took them that the garbage men then dumped the pallet. Still waiting on confirmation on the painting that is to be done. Not good with communication.
Description of Work: Roof replaced

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0


Lea P.
07/2017
5.0
roofing, roof cleaning
  + 0 more
They gave me excellent feedback on the state of the roof and helped me make a plan to address issues.
Description of Work: Inspection of roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colin B.
07/2017
5.0
roofing
  + -1 more
Service person went up and took pictures of leaking area and gave quote to fix. After ok, service person went to get parts came back and install them. Thought the deal I bought for $100.00 would cover the repair, but instead it was more like $100 towards a $450 repair.
Description of Work: Roof leak at dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Rachael C.
07/2017
5.0
gutter repair
  + -1 more
What a great experience. It was July 5th and it's been raining non stop so I thought it could be a while to get an appointment. I spoke to Whitney in thw morning and she was able to send Zach out later that afternoon. Great communication from her to call me back and confirm they could fit me in. Zach was professional and very personable. I would definitely use them again.
Description of Work: A section of the gutter was pulling away from the house. They rescured it as well as reviewed the roof and all other sections of the gutters on the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

John H.
07/2017
5.0
gutter repair, roofing
  + 0 more
Job completed satisfactorily. All technicians were friendly and respected my property.
Description of Work: Find and repair leak in roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,630

Jimmy E.
06/2017
3.0
roofing, siding
  + 0 more
Roof was worked on but repairs were ineffective. Additional cost required to get it right. Replacement of siding was expensive and final siding color did not properly match existing color.
Description of Work: Roof repairs and siding replacement.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,300

David W.
06/2017
4.0
roofing
  + -1 more
The agreed upon work was done properly. Documentation for repairs was provided. Sales manager was then attempting to sell me a new gutter system and new roof. But in his discussion, he admitted that the roof had about another 5 years of use left. Gave me ballpark estimates for a new roof and gutter system. Did not appreciate the upsell.
Description of Work: I requested a roof inspection which was completed

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Response from Signature Exteriors, Inc.
Our company performed an Angie's List Big Deal service. The customer has inaccurately shared information. It was explained that if the customer elected to have the proposed repairs performed the roof's life expectancy from that point FORWARD was up to an additional five years. The repair scope included removing and replacing dry rotted pipe boots and reflashing the chimney. The customer did not elect to have the proposed repairs performed. Since the repair scope was not minor a ballpark estimate to replace the roof was provided for informational purposes only. We believe it important for our customers to have all the different options presented. Instead of having costly repairs performed to extend the roof's life expectancy an additional 5 years it may make more sense to replace the roof. Without a ballpark estimate for the replacement our customer wouldn't be able to make an informed decision. Additionally, we did not propose replacing the gutters. We recommended that gutter guard be installed along gutters since plants are growing out of the gutters.

GLENDA M.
06/2017
5.0
roofing
  + -1 more
The repair was completed on time and we have not had any other issues with our roof.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
06/2017
5.0
roofing
  + -1 more
Great, roof was cleared of debris and resealed. B for professionalism due to the upsell on a whole new roof, really didn't need that yet
Description of Work: Roof inspection and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Graham R.
06/2017
5.0
roofing
  + -1 more
Had to reschedule twice. Once the practitioner finally showed up, the visit was very professional and cared about ensuring that he addressed our potential leak. Won't know for sure whether the fix worked until after the next soaking rain.
Description of Work: Roof inspection in conjunction with a potential roof leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
06/2017
4.0
roofing
  + -1 more
Discussion with Issac Hinton of Superior Roofing - The service is not appropriate for 1623 Coddle Creek Roof and he suggested the cost of service be refunded from Angie's List.
Description of Work: Roof special

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Peg K.
06/2017
5.0
roofing
  + -1 more
They were quick to respond to fix some shingles that had come off during a wind storm before it began raining.
Description of Work: Roof inspection and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary L.
06/2017
2.0
roofing
  + -1 more
We were very disappointed that they may no attempt to come back and correct the problem.
Description of Work: We had a leak near in our roof. The nice guy who came out went up and thought he fixed it. We had no way of knowing that it was still leaking until the next big rain. We called the company back and they said they were all booked up now and that we needed to call somewhere else. So. . . the "good price" we paid got us nothing.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0


Response from Signature Exteriors, Inc.
Our company performed an Angie's List Big Deal at the original appointment which included the application of sealant to parts of the roofing system. It was clearly explained at the appointment that a larger repair was required to address the leak. An estimate was provided. The customer confirmed receipt of the estimate. The customer did not provide approval to have the larger repair performed at the quoted price. Weeks later the customer contacted our company and informed us that the leak was still an issue. We explained once again that a larger repair was required and replacement of shingle and underlayment are not part of the Angie's List Big Deal service. This customer expected our company to come back out to the property and perform the permanent repair at no cost which we declined to do.

Contact information

210 N Church St, Charlotte, NC 28202

https://signatureexteriorsinc.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
79160
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Gutter Cleaning,
Roof Cleaning,
Chimney Repair,
Skylights

FAQ

Signature Exteriors, Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Signature Exteriors, Inc. accepts the following forms of payment: Check
Yes, Signature Exteriors, Inc. offers free project estimates.
Yes, Signature Exteriors, Inc. offers eco-friendly accreditations.
No, Signature Exteriors, Inc. does not offer a senior discount.
Yes, Signature Exteriors, Inc. offers emergency services.
Yes, Signature Exteriors, Inc. offers warranties.
Signature Exteriors, Inc. offers the following services: Signature Exteriors offers roof inspections, roof repairs, and roof replacements and other roofing services. We work on both residential and commercial properties and are well-versed in asphalt shingle roofing, metal roofing, flat roofing, and more! Our Exteriors team can also assist with gutter repair, gutter replacement, or gutter installations. For any home exterior need, give our team a call!

Contact information

210 N Church St, Charlotte, NC 28202

https://signatureexteriorsinc.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM