Roby Services

Roby services New number 704-334-6447 =). great company but number on site is wrong

Had a very professional serviceman - Jake Mackey. He explained everything he was doing. I wasn’t able to get the best outlets, so to make sure I got the most out of them, he gave me tips that would help. I was very pleased with the time it took for the job.

For a handyman service that is in such high demand, and priced commensurately high, the quality of service is what you'd expect from a vendor that does not feel that it has to put forth any effort. When you receive their written estimate, do so as if you're negotiating with a poorly-rated used car salesman. The fine print is everything. When they leave holes throughout your ceilings and walls (in addition to leaving their dirty clothes and personal property strewn about your home), they have no intention of making even minor repairs. This is a company that does the bare minimum to finish a job, and move on. They're more interested in getting their deposit before the work even starts, then they are their craftsmanship or professionalism.

They they have an impressive review, out of the 5-6 companies that reached out to bid on my project they were the only one that would not provide a free estimate. That is why I didn't even have them come out. Since so many of the other companies, also, with good ratings provide free estimates, I guess Roby feels they don't need to compete. I'm not one to spend extra money if it is not needed, especially with the work I'm requesting is not overly complexed for a licensed eldctrician. I am glad that Roby has enough to business that they feel they should charge for estimates and wish them continued success. I just don't like feeling pressured to either hirer a company or lose money for them to tell me how much they are going to charge me especially when I provided all the information needed to at least give an estimated range.

They never even contacted me. Found someone by myself. I'll NEVER use Angie's list again. Not reliable. This is the third time I've tried and never got a response.

They were great. The guy who did the wallpaper was truly an artist and a perfectionist. The painters were great as well. The house looks beautiful. I am so happy with the results and I cannot give them enough praise.

The job was completed successfully, but it took almost an hour and it cost $350 with a $20 Angie's List credit! They didn't have an outlet on their truck so they had to go buy one. They charge for the job so their didn't seem to be any rush. Ludicrously expensive.

The work that was done seemed fine, but they didn’t demonstrate to us that what they did actually worked because they didn’t bring any type of cable/cord to actually plug the generator into the new receptical to the electrical panel... we had to take their word for it that it would work. When we asked about it, the electrician told me I “could probably find the parts at Lowes to make my own cord.” I”m not an electrician so I’d never even attempt this! The proper cord turned out to be impossible to find locally, but we were later able to find it online and ordered it. The most disappointing part of the experience was when I called to give the owner feedback and request assistance, I left a message and never ever got a call back. They just plain did not care about us anymore once we paid the balance of our bill.

They were quick to call to schedule a time, but Gary ended up being able to help me over the phone with no need to schedule coming out. Glad I didn’t need to waste anyone’s time and I greatly appreciated the explanation of what I needed to look for to fix the issue. I will keep their number on hand for any future electrical issues for sure!

Came home after being gone for a week. Found that an electrical outlet stopped working. Went to the circuit breaker and found that the sewer pump circuit breaker had tripped off. Ryan Coleman from ROBY came out to investigate. After going through several circuits he found an electrical outlet outside had been connected to the Sewer Pump Circuit along with another inside outlet ! This was done by a previous electric company-nothing else should have been connected to this dedicated Sewer Pump Outlet. Ryan disconnected the other circuits and fixed the Sewer Pump Circuit. Ryan was Great. I would have never figured out that an outside outlet was improperly wired and would have caused this issue. Thank you!

Very responsive; they fixed everything as planned. We will call them again.

Last year I hired Roby Heating & Cooling to provide regular maintenance on my A/C units. I have been extremely impressed ever since then. They are punctual and professional. They also are more cost efficient than the company who previously serviced my A/C! My family and I sleep easy at night knowing our heating and cooling systems are being looked over by the Roby Heating & Cooling team.

Roby is first class all the way. Their staff is very helpful, friendly and always are willing to go the extra mile to make sure everything is done correctly the first time.

Roby was great! They installed an electrical outlet outside on our patio and then installed a TV for us as well. The technicians were prompt and professional. They asked us what we were looking for and then explained how they would proceed. They were quick and efficient and we love being able to watch TV outside! Thanks Roby Services!

I picked Roby due to the excellent reviews. I had to wait more than 2 weeks to get someone out to my home otherwise I would have had to pay more than double the price for an "emergency visit". We felt that the issue was a bad breaker switch and even requested that the tech replace the switch because there is no way to tell if one has gone bad or not. All he did was tighten up things in the electrical panel. He would not change out the switch. The next day, I completely lost power to that section of the house. Since it was now the weekend, for someone to come out, it would have been considered an emergency visit (double the price). They could not get someone to come back out until Thursday. In the meantime, my husband went to Home Depot, purchased a $20 replacement breaker. He changed it out and it fixed the problem. I called to speak to a manager. I calmly explained everything, but he argued about every point I made. The primary reason why I called a professional in the first place because I was concerned that I could have an electrical fire if the switch wasn't the issue. I wasted $180 on someone to tighten some screws. It seems like they wanted to come back out so that they could charge for a return visit.

TERRIBLE. Do not hire these people. They don't answer phone calls and they don't respond to emails or voicemails. After SIX attempts to request a quote, they finally got back to us to schedule a time. Then we took off work and waited for two hours for them to show up, only to have them call us to say they "had a flat tire" and would have to reschedule. Ridiculous. We ended up going with another company who actually respects their customers' time. Don't waste your time and money with Roby.

They never contacted me, not even to say that they weren't interested in my project. To me, this is unprofessional.

Excellent service. Diagnosed problem that other electricians were unable to resolve.

They installed a electric car charger and dedicated 240v circuit in 2015. In 2018 the breaker started tripping during nearly every time I charged the car. I noticed the breaker was extremely hot (over 200 degrees). The wires for the breaker were installed very loose and well below the required torque listed on the breaker.

Very nice. Timely and professional.

He did a great job. Only took 5 min

Two professional men showed up and did a great job even cleaned up after everything works perfect and they did the job for the quoted price which i thought was very fair.

was told on the phone that ordinary service would take ten days before appt. but I could pay twice the amount for a service call to have an electrician that day, as well as about $200.00 per hour for the electrician time, as well as who knows how much for electrical parts. Decided to call another company.

Jeremy called to let me know he was about 20 minutes away, he arrived on time, was very courteous and got right to work. Unfortunately as soon as he looked at the unit it started working! So rather than charge me the $79 service call for doing nothing, he suggested a tune up for ten bucks more. He said even though the unit is quite old it's in good shape and took time to answer all of my questions regarding when to replace it and what to consider when it's time. I was very impressed with him and will definitely use Roby Services again. It's hard to find honestly in this type of service call, we spent over $600 on repairs to the AC unit over the summer with another company and we were not 100% sure the unit needed anything more than freon. I told him what we paid and that the freon itself cost $250 for a pound, he seemed genuinely surprised it cost that much because he said the cost has come down quite a bit the past couple of years. Next time we need service we will definitely call Roby.

Freddy was early and had the problem fixed very quickly. He educated me on what the problem was and was very friendly and courteous. I would definitely use this company again because of Freddy.