ReVision Design/Remodeling

Overall, an excellent job. We are very pleased with the work. They were on time daily and let us know in advance if they were going to be delayed. Their estimate was higher than some of the others we received, but we felt their expertise and approach to project management was worth it. They subbed the electrical, drywall, HVAC and insulation work. All of the subs provided quality service. We had a post-construction issue with a leaky HVAC line which was quickly repaired.

Excellent experience from getting a quote to scheduling to having the work completed. The finished job was exactly what I wanted and worth the cost. I was also very impressed by the professionalism of everyone I spoke with or met. I will definitely call on Case Handyman again!

Brad came out promptly and gave an estimate that was reasonable, and did not try to oversell us by replacing things that were still in good condition. We agreed to have the work done. The materials were delivered one day and the work completed the next day. The worker was friendly and knowledgeable. We were very pleased with the outcome.

I purchased this service on an Angie's List special--two hours for the price of one. Had to change date several times, and they were always accommodating and pleasant Handyman who came was polite, friendly, helpful, and professional, and accomplished a lot. This was a really great value at sale price, and I was very satisfied with repairs. I plan to have them back next month for more repairs at regular price.

I e-mailed the request Thursday afternoon. Scott called that afternoon and came to the house on Friday. He reviewed the problems, took photos and we determined the repairs that needed to be done, including correcting some other badly built conditions. At my request, he indicated a "ball park" cost of $2500 to $3000. On Monday morning, he called and said "his boss" said all they would do would be replace the entire deck, at a "ball park" cost of $25,000. I call that "bait and switch." I've now wasted 5 days on Case, and still have to find someone who will do the necessary repairs.

I have used Case Handyman on 3 separate occasions and have been very pleased each time. The To Do List is varied and long; yet every time I call Case Handyman the list is completed. Case Handyman sent Daniel to our house each time. Daniel arrived at the appointed time. We walk through the To Do List and he advises me on the best method of getting the problem addressed. He uses his time efficiently and the work area is always clean. His work is excellent and I will continue to use Case Handyman and highly recommend them to others.

I work from home and spend most of my day on the phone so I put on the form that email was the best way to get a hold of me. They made initial contact with me via email but immediately asked me for a phone number. I explained to them that I could very rarely get to the phone during the day and email would be my preference of contact. I told them if they could not accomodate that then I would have to find someone else to do the work. This did not seem like an unreasonable request. I received a note back from them saying that it would be best for me to look elsewhere as communicating this way would make it too difficult??? I went to the next handyman on the list - this gentleman not only had NO issue communicating via email - he showed up, quoted a few jobs and got every one of them - I am now very happy!!

It went fine. One man patched and the next day, another man sanded and caulked.

John promptly showed up at 8am to begin his work. The biggest concern for me was gettig the shower taken care of. When he saw the shower he must of thought I was crazy. He explained to me that the repairs were not as great as I had thought or been told. He would not need to regrout the entire shower. From what I understand, that saved me $300 up front. He quoted me 2 hours to fix grout and recaulk the shower. After learning he had time leftover for me, I quickly added to his list the guest bath, dining room window sill, front door and the mirror. He explained the process and materials needed to fix what was requested. His time quoted for the projects included his visit up to lowes for parts. All was done in a timely maner and he cleaned up behind himself the entire way. I greatly appreciated his honesty and look forward to hiring them for some remodeling projects I am currently lining up.

We had a 1950s bathroom, and now it looks wonderful! Everyone I worked with at Case...Brad, Logan and Scott...was kind, responsive and professional. We ended up spending just a few hundred more than the estimate due to a leak in our roof, the absence of existing insulation and an uneven floor under the tub. But Scott talked to me about all of those things in advance, so the additional amount on the invoice was not a surprise at all. Scott was a pleasure to work with and the end result is terrific. He had to do most of the work while we were out of town. When we got home, I noticed that Scott had installed the vanity in a slightly different place than I had thought he would. His rationale was totally legitimate, but I wanted it a certain way. When I called to talk to Logan about changing it, I was worried what reaction I would get and if they'd give me a hard time. Not at all! He explained Scott's rationale and said they would happily change it if that's what I wanted. It was, so we scheduled time for Scott to come back out after another job was finished. He actually had some time ealier and called to see if he could come out then. Now the bathroom looks exactly the way I wanted it to, and I couldn't be happier with Case.

I was very pleased with his work. I have no complaints.

The work was discussed on the phone and an appointment made. Dan showed up on time and ready to work. He explained the needed steps to repair the rotten fascia, obtained the needed supplies and began. I had no idea how to clear the gutters since the leaf guard prevented access. By removing the cap and disconnecting the downspouts, he was able to clear the gutters quickly and completely. The fascia repair and repainting other fascia went smoothly. Even though there was rain, he worked on the parts not affected, returning the next day to finish the painting. Clean up was perfect. I was delighted with the work and the professional way it was done.

Just a note to make sure you get competitive bids, and ask for line item detail.

When we were taking down wall paper in our study, we uncovered a large area of mold on one wall. It looked as it had been there for some time. While I can take care of many things, taking down dry wall, cleaning up mold, as well as checking to see what the source was, and how to make sure it was taken care of. We did a search here on Angies, and found Case, which had a great rating. When we called them and told them of our situation, they had a carpenter that had experience in this area. After we had made arrangements for when he would come out to our house and check out the issue, we got an email from Case, with the resume for the carpenter. Very impressive! He was really the one that we needed. He came out and tore down the dryboard, as well as the insulation. He took off the base board very carefully, so that it could be put back on. He found that it looked like it only got damp there during heavy rainstorms. We went outside and he found that the rain gutter was not properly attached to the roof. Case had a sub contract with a gutter company. They sent out a rep, and he verified what the Case carpenter had thought. They took care of properly attaching the rain gutter, as well as checking the other gutters, and they found that our entire gutter system was not attached correctly. They took care of making sure that it was repaired. The Case carpenter took care of replacing the insulation, cleaning the remaining moldy surfaces, and put up new dry wall board (tapping and mudding all of the screw holes and joints). Overall, we had a fantastic exprience with Case. They knew where they were the experts, and knew when to call in the other experts when needed. We will definitly call them again

Daniel was excellent! He was always on time and very professional. We highly recommend him and Case.

I purchased Angies list big deal - 2 hours for 79.00, then contracted for an additional two hours to get the list of little repairs done. Tom was the gentleman who did the work. He was very prompt, professional and the work he did was done perfectly. I was very pleased with the time it took him to do the work and the quality of work done. I would definitely use Case again.

The person that came out from Case Handyman & Remodeling Company was very nice. His name was Daniel. He was easy to work with. He was pleasant. He checked with me about things. He explained things to me and even gave reasons for ways to do things. He had a conversation with me which is what one wants. He was just fine. He was very competent and very prompt. He was punctual; he even came early one day. He was professional. I think his price was fair, I don?t really know because I don?t have anything to compare it with. Everything is expensive these says anyways. However, I know that he didn?t try to overcharge me or didn?t try to stay longer. I didn?t have any sense that I was being gouged and that?s all I care about. I think that he went out of his way to do the job. It certainly wasn?t a high craftsmanship kind of a work; however I?m happy with the quality of what he did. He didn?t have any white paint so he used something else instead and I had no problems with that. So, he improvised. He could have gone out and bought white paint and it would have cost me a lot more. It wouldn?t have been worth it; whatever he did looked just fine. I think for a handyman Daniel was excellent.

Scott arrived on time and was very professional. Case has a two hour minimum, and we were just hoping he'd be able to fix the toilet in two hours. He not only fixed the toilet, but patched some drywall and fixed a broken lazy susan in two hours. Would definitely recommend Scott and Case to others.

Scott was right on time and did excellent work on all the jobs. He was professional and helpful - I am very satisfied.

I contacted this vendor to have them come complete, what I thought would be two small tasks. The man who actually did the work came out when he was supposed to, and completed the work. However, 6 hours into the project he told me that he would have to come back the following Thursday to finish up (we had to wait for the new footer to set). I let the man know, I would be at the beach, but please proceed with what he had to do since the work was outside. When I returned home from the beach, the following Sunday the work had not been completed. Now, you would think paying these guys $75/hour things would get done, but it wasn't and I was greatly disappointed. In fact, I was told they had a more pressing job?.. To make matters worse, when everything was said and done, my bill was circa $740 for two simple projects. Now, shame on me for not watching things more carefully, but I was WAY overbilled for the project. Needless to say, prior to leaving for Thanksgiving, on Nov 20th, I put a check in the mail to Case. As everyone knows, the USPS is a little bogged down during this time of the year. Well, Logan, the office manager at Case, must not understand this and since then I have received over a half dozen calls from him. In fact, this is the first time I have ever posted comments to Angie's list, because today, for the third time on my voice mail, insinuated that I was a dead beat customer. Logan as I have told you the check was sent out on Nov. 20th and the check is either "lost" or is in the process of being delivered. In the meantime, I have issued you a new check. Also, please be aware that I have reported your business to the BBB, posted this experience to numerous websites and spread it by word of mouth ? and will continue to do so?.. I would also suggest anyone looking to engage this company get a quote prior to them engaging their work. I could have hired other reputable handyman services for closer to $25/hour and received the same results. Again, my beef is 100% with Logan and the way he handled this! Even though the check hasn?t been received, I?m still less than 30 days delinquent.

Handyman arrived on time each day. Upon arriving on the first day he checked out what needed to be done, looked over the replacement shutters and got to work. We found him to be a very professional, hard working, and likeable man.

Brad and Chelsea were very helpful in picking out the cabinets and the design of our new spaces. The craftsmanship of Tom, our lead carpenter was awesome. The electrical and plumbing subcontractors had worked with Case before and showed up on time, the inspections went off without a hitch. They kept to the schedule and worked with us in allowing us to use parts of the kitchen while remodeling the other part. It seemed like we were not without a kitchen for very long, and our new laundry room is great. Overall, I give Case an A+.

Contacted them via e-mail for an estimate. Got a prompt response. Set up a time to meet, showed up on time. Provided good information and a competitive estimate. Decided to use another company because the estimates were close and a neighbor recommended the competitor. I would not hesitate to contact Case again for other projects that might come up.

It went very well. They were prompt and very professional. We felt comfortable having them in our home. The work that they did was great!

I did not use Case because Marc understood my preference without my actually expressing it and recommended that I take a different course. His honesty was greatly appreciated; especially since it caused his company to lose this particular job. Case may gain a much larger one from me in the future, however, because I value the "customer satisfaction" orientation.