Renu Energy Solutions, LLC

Easy turn key installation. Great price and service

We fount Renu Energy Solutions to be a professionally run company, the equipment installed is top notch and customer satisfaction is a number 1 priority.

Very easy and professional process, great consulting, they know what they are talking about. Not the common repeat sales pitch, they actually have a glue. Easy, comfortable installation, hazzle free. Anytime again.

Great company. No issues with install and service. Used Greensky for interest free financing. Happy with the whole process. Highly recommend. *installed batteries, not solar panels.

The design was presented for approval and when I needed some modifications they quickly took additional measurements and proposed a new design for approval with appropriate options. Very professional.

I had a great experience with Renu. The customer service and communication were excellent. I highly recommend for your Solar installation.

Before you decide to install solar panels, make sure itâ ll make sense for you and your household. Also ensure you understand all of the pros and cons at the same time. And of course, make sure you find a reputable company. Renu was perfect for this. Iâ m very happy I went with them.

We had a great experience installing solar with Renu. Excellent communication before, during, and after the install including help applying for the state rebate lottery.

Renu Energy Solutions are rock stars. Yes, they sell great products and do solid install work, but it's the soft skills that really make them shine...regular communication, clear guidance through the process, on-time for appointments...they just make you feel like you matter!

The installers were great!

Iâ ll start by saying I love my Tesla solar panels and powerwall. The quality of the installation that Renu did was fantastic. â ¦but there were a few shortcomings that kept this from being a 5 star review. Starting with the negotiations. When comparing prices for going solar, Renu initially came in way lower when talking with one of their sales managers. After I decided to pull the trigger with them, I found out the price I received was actually for Panasonic panels instead of Tesla, not sure if he switch the battery as well. I immediately called him and said, this isnâ t what was discussed. After he failed to talk me into the Panasonic panels, the price increased of course. Much closer to the competitors, price thought it came down a little after he told me I couldnâ t have the 20 panels I wanted because the powerwall wouldnâ t be able to handle 20, only 19. Iâ m thinking that was not accurate as other companies did not have the same concerns. The next issue was with how long the wait to get things started. I took the first available appointment for a survey and it was in May after signing the contract in March. So 50% cash down on the night I signed a contract but two month wait for a site survey. Then another few weeks before the solar was installed. Then when the Duke Energy Interconnection Agreement was signed, we immediately new it was not going to go though because the primary account member needed to sign it, not a spouse who is on the account. When we brought this up to the Operations Supervisor, and asked if she could send us another to sign, she said to wait and see if it was denied. It takes Duke 10 business days to review and decide. So after a denial, the new agreement was signed by the primary account holder and 10 more days before the agreement was approved. Then you wait for Duke to update the meter before you can use the solar. So 11 weeks to get the solar panels active when taking the first available appointments. Not the 6-8 weeks I was told during the sales process. I knew the powerwall installation would happen later, which finally came at the end of October. The installation crew did a great job putting it in. The only hiccup came when the building inspector came and the paperwork was not left for the inspection. So we had to wait nearly a week to use it by the time the inspection happened. Overall, the work performed was great. Everyone that actually did physical work at the house were professional and pleasant, I couldnâ t ask for a better crew. Those who work through phone and email only drag down the rating.

Great experience

Sold me a smaller system than I was planning to purchase! Great customer service and professionalism!

The process from start to finish has been virtually perfect, with only the battery backup left to be completed. The entire team, from the operations supervisor to the project manager to the install team have all been friendly, professional and responsive to questions and addressed concerns in a timely manner.

I was very pleased with the service from the initial phone call to after install support. Would recommend them to anyone considering adding solar.

Everyone was very friendly and willing to answer all my questions. I never felt rushed and if they didn't know the answer, they researched it promptly and responded to me swiftly.

Great people, great service, great products!

Iâ ve had a good experience with Renu since researching and deciding to proceed with our solar and battery back up system. Communication was consistent and informative throughout the permit and installation process. With so many new companies installing solar out there it was reassuring that Renu has so much experience in the greater South Carolina area and really knows what they are doing. Iâ ve recommended Renu to my neighbors and friends when they ask about solar and a real estimate for installation of a properly sized system that is future proof. Talk to the folks at Renu for a no-nonsense solar estimate.

Definitely would recommend. Fast, professional and courteous service.

This company was professional, reliable, and punctual from start to finish. What is even better is that they are local which made me feel at ease rather than dealing with a third-party solar merchant. They coordinated with me and provided me with all the information I needed to feel comfortable with the purchase and the process. Every one of their employees was very well-spoken and professional. Their speed and quality of work are top-notch. I will be recommending this company to all my neighbors and friends that are interested in going solar.

Iâ ve been tossing around the idea of solar for quite awhile but there was always something holding me back. This year I decided to make it happen and Cooper at Renu though was patient and never pressured me to pull the trigger. When I finally was ready, he pulled everything together and made it happen. Install was on time, and only problem we had was with Duke Energy being slow.

We had a wonderful experience with Renu. Our panels have been fantastic and we are saving money every month. We are so happy with our purchase and the honest hardworking people that helped us from Renu.

The installation went great!

Everyone we worked with was fantastic! Great customer service. Very easy to work with and very professional

I love the customer service. They kept us informed every step of the way! Any question I had was quickly answered and explain in simple non tech way!