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Queen City Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

At Queen City Plumbing, we don’t have commission driven plumbers that their honesty is affected by what their paycheck looks like that week. All of our plumbers are honest, have been drug tested, background checked, and are paid a salary not commission.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, remodeling - general, kitchen & bathroom. Hot Water Heaters, Tankless Water Heaters, Whole House Filtration, faucets, toilets, commercial, residential, home inspection repair, flush

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7338 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 338 reviews

LISA O.
12/2017
5.0
plumbing
  + -1 more
Excellent. Corey was an amazing plumber and very knowledgeable.
Description of Work: Ceiling leak, water pressure to house needed to be regulated

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Collette C.
11/2017
4.0
plumbing
  + -1 more
The valve needed to be repaired, however, the plumber did not have a replacement valve with him. He said it would be several days for him to find and replace the valve which would have put the shower out of commission because he would have had to remove valve and take it with him to match it. We just decided we would choose a day and try to do it ourselves. The plumber was very professional and very nice.
Description of Work: I needed a leaky valve repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN M.
11/2017
1.0
plumbing
  + -1 more
Someone came out at scheduled time. Said faucet needed replaced, and would come the next day as a two person crew.A price was agreed upon ($1242.00) The next day ONE man came out. He went under crawlspace and said he couldn't reach the plumbing for faucet as the foundation and jacuzzi lines were in the way. He then asked if he could take knobs and faucet off from inside to see if something was clogging it. He did and found nothing. Said the only solution was to either remove tub and spin it around, or have an access panel put into the side of my house. I declined both ideas and was charged $125.00 for his time.
Description of Work: Needed jacuzzi faucet either repaired or replaced.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$125

Beverly C.
11/2017
5.0
plumbing
  + -1 more
Mike did a great job removing the old toilets! He was very efficient in making sure that no water dripped on the floors out of the old toilets. Would most definitely use them again for all of our plumbing needs!
Description of Work: We had 2 toilets replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann G.
11/2017
3.0
plumbing, water heater repair
  + 0 more
work done but then added an additional $300 for some water pressure piece. not sure it was needed but took plumber's advice
Description of Work: water heater drained and checked

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Daniel S.
11/2017
5.0
plumbing
  + -1 more
We made the mistake of letting another company "try" to fix the problem and paid over $500 for something that didn't do the job! Then they said they "thought" the pipe needed to be replaced. The price was overwhelming for something they "thought" needed to be done. Not very reassuring. I was very pleased with the service from Queen City. If you have plumbing issues and don't know where the problem is I highly recommend them as they have a camera they can run down the pipe to see what the problem is instead of going off guess work. Corey was very informative and knowledgeable as well as kind. They were on time and the crew was pleasant and delivered on every service they promised. They had to dig up our yard, take down part of our fence, and put in a new line. They were quick and efficient and I couldn't be more pleased with the service we received from start to finish. Their prices also beat out all the other companies we consulted so that's excellent as well. I would recommend them to anyone without an qualms.
Description of Work: Our sewer pipe was damaged from tree roots growing into the line. We had to have the whole line replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelly S.
11/2017
5.0
plumbing
  + -1 more
once he got here very quickly and cleaned up afterward.
Description of Work: new toilet installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Steve E.
11/2017
5.0
plumbing
  + -1 more
Great. Jeff had to re-connect to supply lines that previous plumber had damaged. He did a fine job.
Description of Work: Replacement of faucet valves, spout and knobs on garden tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald M.
11/2017
5.0
plumbing
  + -1 more
the job was done well, and the leak fixed.
Description of Work: replace kitchen sink faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Garo A.
11/2017
5.0
plumbing
  + -1 more
The installation went great and was very happy with service and price
Description of Work: I had a gas dryer installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Janet H.
10/2017
5.0
plumbing, drain cleaning
  + 0 more
The Queen City Plumbing staff did a great job. He was here when he said he would be, did the work thoroughly, and made sure I understood how to turn the gas off and light the grill. I would certainly use them again.
Description of Work: A gas line was extended for a gas grill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marci W.
10/2017
1.0
plumbing
  + -1 more
They were terrible. They charged me for things they didn't do. They didn't fix any problems. Their work is terrible. They created more problems for me that I have now that I didn't have before they came. My new faucets that were put in were put in improperly.
Description of Work: Plumbing. They did some installation of soffits and bathroom renovation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$3,000

Karen M.
10/2017
5.0
plumbing
  + -1 more
Cory explained exactly what was wrong with the old piping; cast iron section was rusting out at the joint and corroded with deposits over time; the whole pipe needed to be replaced 8-10 ft with PCP. He cut through the floor to make a new joining and worked under the house in the crawl space to make the connections. He took pictures before and after so we could see. A picture is worth a thousand words. Thank you, Queen City Plumbing.
Description of Work: Plumbing leak under the sink was expertly repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Deborah D.
10/2017
5.0
plumbing, water heater repair
  + 0 more
The installation took a little longer than expected, but quality was very good.
Description of Work: Installed a new water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leo F.
10/2017
5.0
plumbing
  + -1 more
Excellent ! Plumber Jeff is fantastic to work with and did a great job.
Description of Work: 2 shut off valves were replaced. Original were cheap PVC. Plumber installed brass fittings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221

stephanie L.
10/2017
5.0
plumbing
  + -1 more
Cory with Queen City Plumbing showed up on schedule and dressed professionally. He was able to confirm the issue we were having and make the repair in a timely manner. What pushed the visit over the top for me was Cory's desire to make sure we were happy before he left., even making sure the dog got some pets before he left.
Description of Work: replacement of pressure reducing valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robert W.
10/2017
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Everything went as planned without problems
Description of Work: Replace water valve in bathtub, replaced water heater, replaced water drain from kitchen sink to main drain in basement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

wilton R.
09/2017
1.0
plumbing
  + -1 more
the guy that showed up didn't have a clue on what to do. He wanted to sell me a new toilet. Waste of time and money
Description of Work: repair a leaking toilet

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$29

Response from Queen City Plumbing
We are so sorry to hear that you were displeased with our service to you. We would like to give you a call to see if there is anything that we can do to rectify the situation and so that you will give us the opportunity to provide service to you again in the future. Thank you

JULIA L.
09/2017
5.0
plumbing
  + -1 more
Seamless and satisfying service, from seeking an appointment to actual installation. A very good, quality experience. I would definitely use Queen City Plumbing in the future!
Description of Work: toilets replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Queen City Plumbing
We are so happy to hear that you were pleased with our service and that should the need arise for you in the future that you will choose to use our services again. You can contact our office at (704) 634-4466. Thank you from the staff at Queen City Plumbing

Stephen H.
09/2017
5.0
plumbing
  + -1 more
Quick, courteous, and professional.
Description of Work: Microwave installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
09/2017
4.0
plumbing
  + -1 more
Fine after changing appointment and calling twice to advise he was running late behind schedule. Once here did very professional job.
Description of Work: Replace flushing mechanism on toilet and examine ice maker leak. Referred us to restoration specialists.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Queen City Plumbing
We appreciate your review and for understanding about having to change your appointment and for the plumber running behind schedule. We are very happy to hear that you were pleased with the service you received and that you will call us again in the future should the need arise. Our office number is (704) 634-4466. Thank you from the staff at Queen City Plumbing

Linda B.
09/2017
5.0
plumbing
  + -1 more
Corey did a fantastic job. He fixed the problem in a timely manner. He also repaired a leaking faucet in another bathroom. Very professional.
Description of Work: Fixed leaking toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

Response from Queen City Plumbing
Thank you for your review. We are so pleased to hear that you were happy with the professionalism and service that you received from Cory. If we can be of service to you in the future, please call our office at (704) 634-4466. Thank you from the staff at Queen City Plumbing

Randall L.
09/2017
5.0
plumbing
  + -1 more
Very Professional, very clean did a great job.
Description of Work: Replace Disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Response from Queen City Plumbing
Thank you for your review. We are pleased to hear that you were happy with the service that Jeff provided to you and happy to see that you would call us again should you have any plumbing needs. Our number at the office is (704) 634-4466. Thank you from the staff at Queen City Plumbing

Gregory S.
09/2017
3.0
plumbing, drain cleaning
  + 0 more
Guy spent 1.5hrs doing a 30 min job. Spent 25 min in his truck looking for stuff before he ever started. Then so SLOW. After finishing he went to the end of our street and sat for another 20 min in his truck. He sucks up time from his company. Won't use them again.
Description of Work: Replace a toulet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$100

Response from Queen City Plumbing
Thank you for your feedback. Were sorry that we did not meet your expectations of installing the new toilet that you purchased. A safe and correct toilet install takes approx 1 hour which would be accurate with the time spent at your residence. Also I checked our GPS history of that plumber that day and the amount of time you stated he was at your house and sitting at end of the street was not correct but will use your feedback as a good coaching experience.

Kathy W.
09/2017
3.0
plumbing, drain cleaning
  + 0 more
It took him about 20 minutes to do the work. It took him longer to compute the bill. For two very minor repairs it was close to $200. I thought the coupon would save me money, but I would have been better off with a local handyman. The plumber told me that the "office" required him to make a certain amount per call.
Description of Work: Clogged disposal and toilet flapper replacement.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$170

Response from Queen City Plumbing
Thank you for your feedback. After reviewing your invoice I see that we charged you 138.00 after your Angie List discount to replace a bad part in your toilet and clear the blockage in your garbage disposal. Were sorry if you feel the work we preformed was for minor repairs as we feel that all service calls are important. We were able to get your toilet and garbage disposal working without a major interruption to your household. Please keep in mind that we provided you an experienced plumber with years of experience that is paid hourly and not based on commission which could determine the course of action needed to repair your issues. Cost of insurance, fuel, workman's comp insurance, along with providing parts on the work van, and the vehicle itself all has cost associated with it. Thank you again for your understanding and hope we can have another opportunity in the future to please you with our service.

Contact information

4209 Stuart Andrew Blvd Ste K, Charlotte, NC 28217

http://www.queencityplumbingcharlotte.com

Service hours

Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
32340
Trade License Locale
NC State Board of Examiners for Plumbing
Trade License Expiration
12/31/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Appliance Repair,
Kitchen and Bath Remodeling,
Appliance Repair - Small,
Lawn Irrigation,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
General Remodeling

FAQ

Queen City Plumbing is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 4:00 PM

Queen City Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Queen City Plumbing offers free project estimates.
No, Queen City Plumbing does not offer eco-friendly accreditations.
No, Queen City Plumbing does not offer a senior discount.
Yes, Queen City Plumbing offers emergency services.
Yes, Queen City Plumbing offers warranties.
Queen City Plumbing offers the following services: Plumbing, drain cleaning, remodeling - general, kitchen & bathroom. Hot Water Heaters, Tankless Water Heaters, Whole House Filtration, faucets, toilets, commercial, residential, home inspection repair, flush

Contact information

4209 Stuart Andrew Blvd Ste K, Charlotte, NC 28217

http://www.queencityplumbingcharlotte.com

Service hours

Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 4:00 PM