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Queen City Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

At Queen City Plumbing, we don’t have commission driven plumbers that their honesty is affected by what their paycheck looks like that week. All of our plumbers are honest, have been drug tested, background checked, and are paid a salary not commission.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, remodeling - general, kitchen & bathroom. Hot Water Heaters, Tankless Water Heaters, Whole House Filtration, faucets, toilets, commercial, residential, home inspection repair, flush

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7338 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 338 reviews

Doris B.
02/2018
5.0
plumbing
  + -1 more
Two gentlemen put in long hours to perform all of the work on the same day that they first came to my house and did not leave until nightfall. Very professional and everything is working properly. I will use them for future needs.
Description of Work: Water backup in the shower, rebuilt toilets, gas water heater relacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Queen City Plumbing
[Member Name Removed], Thank you for the outstanding review. We are happy to hear that our technicians delivered exactly what you wanted and expected. Queen city plumbing has hoped to have gained a lifetime customer in you. Please do not hesitate to call us for any future plumbing needs.

William D.
02/2018
5.0
plumbing
  + -1 more
I worked with Cory who was extremely polite and professional. He also did excellent work. I live in Cornelius and the parts (discontinued) were only available from a supplier in Charlotte. Cory had to drive back to Charlotte, pick up the parts, return to Cornelius, and make the repairs. He completed all of this within a couple of hours. Queen City Plumbing is now in my permanent contacts list.
Description of Work: The controls for a shower needed to be replaced, including the control stem that had broken off. In addition, the 30 year-old, water shut-off valve for my condo malfunctioned and had to be rebuilt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$497

Response from Queen City Plumbing
Mr. [Member Name Removed], We are pleased to hear that you had such a great experience with our technician Cory and that he drove from Cornelius to charlotte to have everything fixed for you in the same day. We have hoped to of gained you as a lifetime customer. Please do not hesitate to call our office if you need our services in the future.

Carole L.
01/2018
5.0
plumbing, water heater repair, drain pipe, drain cleaning
  + 2 more
Very impressed with their knowledge, promptness, patience in explaining what was going on. Great customer service. Called me on the phone when they were on their way here. I called on a SUNDAY nite that we couldn't get any hot water, expecting to leave a voice mail message for them to pick up on Monday. To my surprise, the owner answered the phone and had a plumber come out Mon. nite . Several follow up trips were needed to evaluate what was needed to be done to get the pipes & supplies needed, add insulation and arrange to have an electrician there at the same time to meet CODE. Lowe's plumber did inferior work. I should have bought the unit from Queen City Plumbing and then the job would have been done right to begin with.
Description of Work: Outdoor tankless water heater was installed by Lowes 3 1/2 yrs. ago. During the recent freeze in Jan. we were without hot water for 2 days. Queen City came at nite to place a thermostat and clean the unit & restore hot water. Unit was not up to CODE. They had to return a few more times to evaluate what was needed & then replace pipes under the house in the crawl space where the gas pipes were & put insulation on the new pipes. Electrician they recommended also came at the same time. He moved the outdoor thermostat into the house, so I have control of it & added insulation to the outdoor unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Queen City Plumbing
Thank you [Member Name Removed] for the great review. I am happy to hear that you had such a wonderful experience with our company. If you have any future plumbing issues don't hesitate to call our office at 704-634-4466. We would be happy to help you in the future.

Kim S.
01/2018
5.0
plumbing, drain cleaning
  + 0 more
Repaired toilet problem and held up on other repairs at this time
Description of Work: Clogged toilet and other plumbing faucet issues.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Queen City Plumbing
Thank you [Member Name Removed] for the A rating we appreciate your business. Please give us a call when you are ready to continue with the repairs that were put on hold and we will get one of our technicians to your home.

Pete K.
01/2018
5.0
plumbing
  + -1 more
Service rep. found the reason for our water leaking. Replaced washing machine hose. Solved our problem. Very professional and very reasonable in cost. Queen City Plumbing and their representative, Jeff Ross offer the best choice for plumbing solutions that we have experienced in Charlotte,NC. We will certainly only call them for all our future plumbing needs. Everyone who needs a professional and honest plumber who will solve their problem for a very reasonable cost would feel very satisfied by calling Queen City Plumbing. Thank you Angies list for introducing this company to us.
Description of Work: needed replacing washing machine hose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Queen City Plumbing
Thank you for the review. I am glad that you had a great experience with our technician Jeff. As a company we try to go the "extra mile" for our customers! We look forward to working with you in the future with any of your plumbing needs.

Mark P.
01/2018
5.0
plumbing
  + -1 more
They have been here two or three times. Always great work.
Description of Work: Can't remember

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Queen City Plumbing
Thank you [Member Name Removed] for the great review. If you have any future plumbing issues, please don't hesitate to call our office at 704-643-4466.

Lesley B.
01/2018
5.0
plumbing
  + -1 more
Good service and pricing. I would hire again and recommend to friends.
Description of Work: Replace garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Queen City Plumbing
Thank you [Member Name Removed] for the review. If you have any future plumbing issues, please don't hesitate to call our office at 704-634-4466.

Scott L.
01/2018
5.0
plumbing
  + -1 more
Excellent. Jeff and Chris did very thorough and complete work. Will continue to use Queen City Plumbing in the future.
Description of Work: Tankless water heater clean and flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

karen H.
01/2018
5.0
plumbing
  + -1 more
Whirl pool correction We will remove panels to access whirlpool underneath so we can remove wood wedges and install a wood frame around the base for pouring concrete in to underneath the whirlpool to support fiberglass floor. Right front leg has no support underneath it and floor will be repaired in order to support it. We will remove old caulk and re-caulk between whirlpool and tile. Panels will be put back. We cannot warrantee this tub because it was originally installed incorrectly and cannot be corrected.
Description of Work: Fixed a sloppy job that Mark Sprinkle of Handyman Services when he did a complete reno of the master bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Donna B.
01/2018
5.0
plumbing
  + -1 more
SEE EXPLANATION UNDER 'DESCRIPTION"
Description of Work: THIS WORK WAS CANCELLED FOR SEVERAL MONTHS DUE TO ILLNESS,
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail J.
12/2017
5.0
plumbing
  + -1 more
The installers arrived on time. They did a fantastic job. Both bathrooms looked very neat when they left.
Description of Work: Queen City Plumbing installed two new toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Patsy D.
12/2017
5.0
plumbing
  + -1 more
Was very helpful, did a temporary fix for us. Will contact after holidays for permanent fix. Was very helpful and did a good job.
Description of Work: Needed repair to off on handles in master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$29

Douglas S.
12/2017
5.0
plumbing
  + -1 more
Although everything was ready to go and my requests clear, they spent a lot of initial time looking into additional work in the other bathrooms, etc. which wasn't requested. After an hour, I had to be direct with them to simply focus on my original scope. Too much talking and I should have been more direct at the onset as my available time is limited. The pricing was fair in the end, but started off too high. As we work worked through the details, the pricing came down 20%. In the end, the work was excellent.
Description of Work: Various small plumbing projects (disposal, faucets and some new spigots)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

RON T.
12/2017
5.0
plumbing
  + -1 more
Fine -- arrived on time and was finished within 30 minutes.
Description of Work: Snake clogged kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nicholson W.
12/2017
5.0
plumbing
  + -1 more
Great great great (I'm doing you a favor by replying, so please don't require more than I am willing to submit.)
Description of Work: replaced water intake valve and repaired water supply to powder room sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Veena N.
12/2017
5.0
plumbing
  + -1 more
Brian and Bobby were very patient and calm when helping us diagnose and solve our problems while also being able to explain the issues to us. In the end we were able to get all the problems solved in all of our faucets. They were both very customer friendly, they got they're jobs done very quickly and really they have done the best job I've seen any other plumber do in my house or in the other places I've lived in. Brian and Bobby both put a lot of work into the job and they both had a very positive attitude the whole entire time and never complained once. I am very grateful for the help that they have given me in helping with my issues and I will be personally calling them for any other plumbing issues in my house. I highly recommend them and I will be giving their info to everyone I know who has plumbing problems.
Description of Work: Multiple faucets needed to be repaired. One in the kitchen, one in the master bathroom, and then one in another bathroom. Allof them need to be repaired and it looks like it was going to be a costly repair until Brian and Bobby came to help us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack S.
12/2017
5.0
plumbing
  + -1 more
The plumber was professional, courteous and timely. He examined problems and had solutions. He also provided names of other professionals for different problems. I was very satisfied.
Description of Work: Leaky faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Rick D.
12/2017
5.0
plumbing, water heater repair
  + 0 more
Very well! The technician/plumber that came out was great! Very professional, friendly, and provided excellent customer service. Will definitely use Queen City Plumbing for future plumbing needs.
Description of Work: Water heater inspection and drainage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie M.
12/2017
4.0
plumbing
  + -1 more
Disposal was replaced before tech checked to see if there could be a problem with wall switch. Problem turned out to be a loose wire so I may not have needed a new disposal after all.
Description of Work: Replacement of garbage disposal

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray F.
12/2017
5.0
plumbing
  + -1 more
The service technician did a great job and was very professional and courteous.
Description of Work: Cleaning/flushing out my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Diane J.
12/2017
5.0
plumbing, small appliance repair, water heater repair, drain cleaning
  + 2 more
It was basically a checkup and was carried out fine and efficiently.
Description of Work: Hot water heater drained, outdoor faucets replaced, indoor water efficiency

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kerry B.
12/2017
3.0
plumbing, drain cleaning
  + 0 more
Plumbers said they could not perform the work requested.
Description of Work: Repair or adjust or replace flush mechanism on two toilets.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$29

Karen M.
12/2017
5.0
plumbing
  + -1 more
Completely satisfied with the professionalism. Cory identified the leak at the wall connection caused by deteriorating iron pipe original to the house. He explained what was needed, to replace that section of pipe under the house. He cut a new opening through the floor and installed ten feet of PVC pipe. He took pictures before and after to show the old pipe was filled with layers of debris. He sent he invoice and pictures through email. Thank you.
Description of Work: Repair leak under kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Dianne K.
12/2017
4.0
plumbing, drain cleaning
  + 0 more
He cleared the clog. Though it came back a day or two later, I was able to clear it quickly using an OTC drain cleaner.
Description of Work: I had a clog in the kitchen sink. He snaked the drain to get rid of the clog.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

LISA O.
12/2017
5.0
plumbing
  + -1 more
Excellent. Corey was an amazing plumber and very knowledgeable.
Description of Work: Ceiling leak, water pressure to house needed to be regulated

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4209 Stuart Andrew Blvd Ste K, Charlotte, NC 28217

http://www.queencityplumbingcharlotte.com

Service hours

Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
32340
Trade License Locale
NC State Board of Examiners for Plumbing
Trade License Expiration
12/31/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Appliance Repair,
Kitchen and Bath Remodeling,
Appliance Repair - Small,
Lawn Irrigation,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
General Remodeling

FAQ

Queen City Plumbing is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 4:00 PM

Queen City Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Queen City Plumbing offers free project estimates.
No, Queen City Plumbing does not offer eco-friendly accreditations.
No, Queen City Plumbing does not offer a senior discount.
Yes, Queen City Plumbing offers emergency services.
Yes, Queen City Plumbing offers warranties.
Queen City Plumbing offers the following services: Plumbing, drain cleaning, remodeling - general, kitchen & bathroom. Hot Water Heaters, Tankless Water Heaters, Whole House Filtration, faucets, toilets, commercial, residential, home inspection repair, flush

Contact information

4209 Stuart Andrew Blvd Ste K, Charlotte, NC 28217

http://www.queencityplumbingcharlotte.com

Service hours

Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 4:00 PM