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Queen City Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

At Queen City Plumbing, we don’t have commission driven plumbers that their honesty is affected by what their paycheck looks like that week. All of our plumbers are honest, have been drug tested, background checked, and are paid a salary not commission.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, remodeling - general, kitchen & bathroom. Hot Water Heaters, Tankless Water Heaters, Whole House Filtration, faucets, toilets, commercial, residential, home inspection repair, flush

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7338 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 201-225 of 338 reviews

Daly B.
10/2016
5.0
water heater repair, plumbing
  + 0 more
A very satisfying experience. We had never had our hot water heater flushed in the 8 years we have lived here and it showed. We will now make this an annual thing to preserve the life of the hot water heater. He checked all the toilets for leaks etc. Very personable and efficient. I would highly recommend Queen City Plumbing and am looking for another good deal from them for our daughter's house. A definite A+..
Description of Work: Flushed our hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Denise R.
10/2016
5.0
plumbing, water heater repair
  + 0 more
Excellent. Work was thorough and completed quickly. The plumber was professional and courteous.
Description of Work: Remove 2 existing toilets and install 2 new toilets. Also had the hot water heater flushed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Adam P.
10/2016
5.0
chimney sweep
  + -1 more
They showed up on time, got work done quickly and professionally, super easy.
Description of Work: Simple cleaning of a chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosanne H.
10/2016
1.0
irrigation systems, plumbing
  + 0 more
They never contacted me. It was purchases on Oct. 9. Today is October 18. I am requesting a refund of $125 that I have paid through pay pal. This is not the first time I have bought through Angies list and not heard from the vendor. I doubt I will use Angies list again.
Description of Work: Install garbage disposal

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$125

mark J.
10/2016
5.0
water heater repair, plumbing
  + 0 more
overall impressed; only slight issue was that spigot on heater wasn't tightened completely which meant it dripped for a couple of days before I noticed it and tightened it myself
Description of Work: hot water heater flush

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey G.
10/2016
2.0
irrigation systems
  + -1 more
They came out twice, cut 3 holes in the sheetrock. Did find the problem to be a leaky shower faucet. Applied caulk which did not solve the problem. When I called back to let them know the plumbing was still leaking they tried to refer me to a restoration specialist. When I tried to point out that the plumbing was still leaking and needed to fixed prior to restoration, the person answering their calls responded, "Oh, well, I do not know much about plumbing."
Description of Work: Fix a plumbing leak in the wall of my bathroom

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0


Elizabeth S.
10/2016
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
Andy, from Queen City Plumbing came to take care of the maintenance. He is friendly, professional and did a great job. I would use this service again and, ask for Andy!!! I am so pleased with this service provided through Angie's List I will use that again, too. This was my first experience using this type of service.
Description of Work: I purchased a "preventive maintenance" package from Angie's list relative to draining the water heater, checking water pressure, gas lines, etc.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jackie M.
10/2016
5.0
drain pipe
  + -1 more
I would give them an A because they found the problem and took care of the leak right away.
Description of Work: The check my bathroom for a leak and fixed my ceiling.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$302

Ramesh G.
09/2016
3.0
plumbing, drain cleaning
  + 0 more
They did a good job. I expected something. I thought during inspection, their inspection system will run through our plumbing system, but what I found was they did a manual check. But that was fine. I think the actual price was $99 and I got it for $49. For the money they paid, they did the service. I think it was kind of misleading.
Description of Work: I purchased a big deal for Queen City Plumbing. They did the plumbing inspection and draining.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$49

Aaron H.
09/2016
5.0
plumbing
  + -1 more
Very well, quick, professional. Removed old toilets for us. Provided a few other suggestions for future projects, at my request.
Description of Work: Remove existing toilets and install 2 new toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Response from Queen City Plumbing
Thank you for hiring us to complete your project, it was a pleasure working with you and we look forward to working with you again in the future.

Diane J.
09/2016
5.0
plumbing, water heater repair
  + 0 more
It was fine it was just a check up and he it was okay it was just a quick thing. So it was good there wasn't any real problem I just wanted to make sure everything was okay and there wasn't anything, he checked everything very thoroughly and there was no real problem but it needed check up and for that price it was better than paying a hundred and fifty two hundred dollars for the same thing. I just wanted to know because in the past couple of years I had a bit of a problem and just to have a good check up I wanted to make sure everything was fine.
Description of Work: I used Queen City Plumbing for plumbing. He readjusted the toilet and they were fine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Debra G.
09/2016
5.0
plumbing, water heater repair
  + 0 more
Perfectly. Work was exactly as expected.
Description of Work: Cleaned gas hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mira K.
09/2016
5.0
plumbing, water heater repair
  + 0 more
It went very well! Besides flushing the water heater, the contractor looked throughout the house at our faucets and toilets for proper functioning. He gave some advice on maintenance. Also looked into our crawlspace for any leaks.
Description of Work: Water heater flushing special deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Gary H.
09/2016
5.0
plumbing
  + -1 more
Mike and his crew are very professional. I ordered a wrong toilet, and I had to make an exchange. Mike was very easy to work with. Even though I wasted their time, they didn't charge me anything. I feel very comfortable working with Queen City Plumbing. This is a company I can trust.
Description of Work: Toilet Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Constance L.
09/2016
4.0
plumbing, water heater repair
  + 0 more
Pretty good - think the inspection could have been more thorough. Not clear all of the items on the list of things covered in the inspection were completed. I did not have access to the list as my wifi was not working and I could not print out the coupon.
Description of Work: Water heater flush and plumbing inspection

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Richard H.
08/2016
5.0
plumbing, water heater repair
  + 0 more
Went smoothly. Even though these "deals" are up-sell opportunities, the gentleman did not overplay it. Did what he came to do. Water pressure inside house much better. Good job.
Description of Work: Water heater flush and water pressure adjustment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

David W.
08/2016
5.0
plumbing, water heater repair
  + 0 more
Went very well. Did an awesome job. Punctual and professional
Description of Work: Hot water heater drain and plumbing check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daly B.
08/2016
5.0
plumbing, water heater repair
  + 0 more
Very professional. On time and explained everything even our questions about tankless hot water heaters vs traditional.
Description of Work: Flushed hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred E.
08/2016
5.0
plumbing
  + -1 more
Real Well even called to come a few hours early
Description of Work: Installation of a new toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Miriam S.
08/2016
5.0
plumbing, drain cleaning
  + 0 more
Very efficient, very knowledgeable, very prompt and gave pointers and product recommendation on keeping drains open.
Description of Work: unclogged kitchen sink and bathroom tub plus replaced wax seal on toilet base.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

ROCHELLE M.
08/2016
5.0
plumbing
  + -1 more
Everything went well. I bought one of the big Deal coupons for toilet installation (I don't remember the exact price, but around $175). I called, he returned my call promptly and scheduled the service at a convenient day/time for me. The person called when he was on his way and was timely. He removed the old, installed the new and cleaned up well. No complaints - it went without a hitch!
Description of Work: replaced toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Dan M.
07/2016
5.0
plumbing
  + -1 more
Phenomenally. Justin is AWESOME. I called 7 plumbers that afternoon were extremely busy, all were names with "A" rating from Angie's list incidentally. Queen City Responded quickly and I asked for Justin the owner. I was referred to Queen City By Tim from Fergusen - Tim said ask for Justin. Justin like all others was busy and he did not call me back till late that afternoon. By then I had received quotes from other plumbers who could come over the next day; many quotes where from the high of $310 - to $194 just to diagnose my plumbing problem. Justin was the least expensive to evaluate by far, so I called him back and he responded rather quickly in his amazing purple truck. Very good guy with an amazing sense of humor. Justin diagnosed my problem in less than five minutes. And he gave me a referral as well and let me borrow his extension cord too. Good experience. I would hire him again ion a heart beat. It turns out it was an electrical problem, the pump worked fine. I made balloon art for 2 of his boys (he has FIVE) in appreciation. (mistertwisterofcharlotte.com)
Description of Work: The sump pump alarm was set off b/c the affluent level got too high and then pump stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Gail J.
07/2016
5.0
plumbing
  + -1 more
The installer, Andy, gave me call and told me that he was on the way. He arrived prompting. I showed him both bathrooms where the toilets that I purchased would be installed. It did not take him long at all approximately 1.5 hrs. He did a great job. He even recommended that I not put toilet bowl cleaner inside the top base of my toilet because manufacture warranty would not cover if something happens. I appreciated his recommendation.
Description of Work: I had 2 toilets replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Jewel C.
07/2016
5.0
water heater repair
  + -1 more
This was our first call to Queen City Plumbing and they were excellent! They were able to come out the same day and arrived at the time they committed. They very professional and reasonably priced. I would definitely recommend them.
Description of Work: Replaced a water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walker L.
07/2016
5.0
plumbing, water heater repair
  + 0 more
The company was very responsive, called right away to make appointment, showed up as scheduled. The work was performed quickly. A few problems were pointed out; however, there was no pressure to do the work right away. Rafael was very professional, courteous, and knowledgeable; his assistant appeared to be in training. I was satisfied with the work, felt it was a good value and would use the firm again.
Description of Work: Purchased the special water heater flush and plumbing inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

4209 Stuart Andrew Blvd Ste K, Charlotte, NC 28217

http://www.queencityplumbingcharlotte.com

Service hours

Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
32340
Trade License Locale
NC State Board of Examiners for Plumbing
Trade License Expiration
12/31/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Appliance Repair,
Kitchen and Bath Remodeling,
Appliance Repair - Small,
Lawn Irrigation,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
General Remodeling

FAQ

Queen City Plumbing is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 4:00 PM

Queen City Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Queen City Plumbing offers free project estimates.
No, Queen City Plumbing does not offer eco-friendly accreditations.
No, Queen City Plumbing does not offer a senior discount.
Yes, Queen City Plumbing offers emergency services.
Yes, Queen City Plumbing offers warranties.
Queen City Plumbing offers the following services: Plumbing, drain cleaning, remodeling - general, kitchen & bathroom. Hot Water Heaters, Tankless Water Heaters, Whole House Filtration, faucets, toilets, commercial, residential, home inspection repair, flush

Contact information

4209 Stuart Andrew Blvd Ste K, Charlotte, NC 28217

http://www.queencityplumbingcharlotte.com

Service hours

Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 4:00 PM