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Queen City Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

At Queen City Plumbing, we don’t have commission driven plumbers that their honesty is affected by what their paycheck looks like that week. All of our plumbers are honest, have been drug tested, background checked, and are paid a salary not commission.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, remodeling - general, kitchen & bathroom. Hot Water Heaters, Tankless Water Heaters, Whole House Filtration, faucets, toilets, commercial, residential, home inspection repair, flush

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7338 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 338 reviews

William H.
06/2017
5.0
plumbing
  + -1 more
Great experience and the guy was on time, very polite and helpful. Explained all the costs to me and gave me a fair quote up front. They are not the most expensive nor the cheapest but the work was quality.
Description of Work: Replaced old fixtures in a bathtub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

JAMES B.
06/2017
5.0
plumbing, water heater repair
  + 0 more
the technician inspected the plumbing but did not work on the water heater. he said that Queen City Plumbing does not work on water heaters that are 16 years old.
Description of Work: water heater flush and plumbing inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Peggy S.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
It went well, very pleased with the job done,
Description of Work: Work I needed was done and in a professional manner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kevin W.
06/2017
5.0
plumbing
  + -1 more
Other than a scheduling mix-up everything went well. the service tech did a great job.
Description of Work: Kitchen sink faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steve B.
06/2017
1.0
plumbing
  + -1 more
Horrible. I WILL NEVER USE THIS COMPANY AGAIN. Technician had to reschedule to a different day and then showed up late. Fixed leaking toilet in about 5 minutes and then told me I owed him $110. He said that was their hourly rate and they charged a 1 hour minimum. So I paid $136 for a 5 minute repair job. Upon learning this, I told him to leave my home immediately and not to bother quoting on the other 2 projects I need done since I would never use them again. In my opinion, this company should be dropped from Angies List.
Description of Work: Leaking toilet, quotes on adding a utility sink and running a gas line to the kitchen stove

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$136

Jill G.
06/2017
5.0
plumbing
  + -1 more
Excellent . Very knowledgeable plumber. Will ask for Cory for future needs.
Description of Work: Toilet install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Carlos C.
05/2017
5.0
plumbing
  + -1 more
Very professional, they came quickly and assessed the source of the leak in just a few minutes. They worked fast and clean. Price was very reasonable. Highly recommended.
Description of Work: Replacement of toilet fill valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Emelyn M.
05/2017
5.0
plumbing
  + -1 more
Did a quick job and was very friendly and professional. Appreciated his care and interest in the situation. Very friendly young man, and he took the time to make sure I was aware of what was going on and needed to be done.
Description of Work: Had a leak in a pipe in the wall near the washing machine. They cut out the damaged pipe and replaced it w a new section.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry M.
05/2017
5.0
plumbing
  + -1 more
They did charge for the estimate, but they rolled the cost of the estimate into the final price. They won the competition. We had three different highly rated companies on the list. What I liked the most about Queen's City is there were a lot of careful explanations. The plumber figured out fast that I did not know anything about plumbing. He could have just said I'm going to do this and this, and talk through it fast, but he took the time to explain several steps. The bonus was while he was walking around the house for the specific project, he said here is something that you are doing that will cause a plumbing problem down the road. He could have made more money down the road, for me to create that plumbing problem. We have a shower caddy hanging from our shower nozzle. He said over time the weight of that with all the shampoo bottles will mess up. Things will get bent up, and effect how the water is delivered. It won't happen immediately. Its a completely avoidable problem. I suggest you avoid it. It had nothing to do with why we brought them over. That was the water filtration. He was just looking. He said by the way you will save money if you do this. Take the shower caddy off the shower. Deal with your shampoo bottles a different way. He didn't need to do that. Little things like that he took the time to explain things. It wasn't condescending. If I wasn't getting things, he would take the time to explain it. I like everything about it. I had a very good experience with them.
Description of Work: They gave an estimate. We wanted him to install an water filtration unit in our shower.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Lynne M.
05/2017
5.0
plumbing, water heater repair
  + 0 more
The office called to keep me updated on status of appointment. The service provider was friendly and professional. Would definitely hire them again.
Description of Work: Flush and inspect water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

BROOKE A.
05/2017
3.0
plumbing
  + -1 more
Not well. The plumber successfully repaired the toilet, but he broke a part of the sink and then charged me an additional $420 to "repair" the sink, which still drips. I could have bought a new, non-dripping sink for that amount of money.
Description of Work: I needed to have a toilet and sink repaired - the toilet was noisy and the sink was dripping. I used an Angie's List coupon that I purchased for $29 that was supposed to cover a service call and $40 worth of work.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$449

Bob P.
05/2017
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
Excellent. Could not have been better. i heartily endorse and recommend.
Description of Work: Several jobs, replace and install toilet, run gas line, check water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan D.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
Very experienced, knowledgeable Tech.
Description of Work: Replace a faucet, clear a drain; provide a quote on other work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Silvanaz L.
05/2017
4.0
plumbing
  + -1 more
They showed up on time, and they did the job. They were ok.
Description of Work: I bought a deal for $49 Water Heater Flush and Home Plumbing Inspection off of Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Heyward L.
05/2017
4.0
plumbing
  + -1 more
It took two trips but was given credit until job completed. Satisfied with the out come.
Description of Work: Leak repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Patricia D.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
Great guys did a fine job. Fixed the problem with my kitchen drain.
Description of Work: my kitchen drains caused back up in the condo below me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ginny B.
05/2017
4.0
plumbing
  + -1 more
He fixed the problem but it was very expensive.
Description of Work: Dripping faucet fixed

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Joe C.
04/2017
1.0
water heater repair
  + -1 more
They never sent a note after I purchased the deal to set a time. When I sent an email requesting availability, they never responded.
Description of Work: Purchased a water heater tune up.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Queen City Plumbing
We have no records of you purchasing a deal on Angie's List from us, our number is listed on our page as well as 20 other places on the internet if you had an issue we could have easily been contacted to resolve it. I apologize if you feel we have done wrong by you and would like for you to give us a call. Thanks Justin McFalls

Dick H.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Great. Rep did a very good thorough job.
Description of Work: Water Heater Flushing with general plumbing inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cam M.
04/2017
5.0
plumbing, water heater repair
  + 0 more
It was good. Very quick and efficient. They were polite and had great communication. I was pleased with them.
Description of Work: Water heater flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Brad W.
04/2017
5.0
plumbing, water heater repair
  + 0 more
apparently the water pressure gauge wares out and does not hold the city water pressure at 75 pounds going into the house, plus new building code requires an expansion valve on replacement work; about $600 repair work.
Description of Work: hot water heater tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jeff D.
04/2017
5.0
water heater repair, plumbing
  + 0 more
It was good. They were very friendly, prompt, and on time. I don't know the prices on normal items. Quality was good for what they do. They were very responsive in getting it in. They were very nice. I would use them in the future.
Description of Work: It was a water heater tune up. They did a flush and a check up. Thats pretty much what they did that day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jonathan F.
04/2017
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Very professional workers. Explained what they were going to do and why, then did it quickly.
Description of Work: Water heater checked and drained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen K.
04/2017
5.0
plumbing, water heater repair
  + 0 more
After getting the notification of the Angie's List deal, it was easy to order and schedule the water heater service Queen City arrived on time and completed the water heater drain / flush quickly. Since we'd never drained/flushed the water heater, we were concerned, but were very happy with he information provided and would not hesitate to use Queen City again.
Description of Work: We had Queen City flush our water heater in our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly C.
04/2017
5.0
plumbing
  + -1 more
The technician was very professional and the job was done in a timely manner. I would most definitely use them again!
Description of Work: We needed a new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

4209 Stuart Andrew Blvd Ste K, Charlotte, NC 28217

http://www.queencityplumbingcharlotte.com

Service hours

Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
32340
Trade License Locale
NC State Board of Examiners for Plumbing
Trade License Expiration
12/31/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Appliance Repair,
Kitchen and Bath Remodeling,
Appliance Repair - Small,
Lawn Irrigation,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
General Remodeling

FAQ

Queen City Plumbing is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 4:00 PM

Queen City Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Queen City Plumbing offers free project estimates.
No, Queen City Plumbing does not offer eco-friendly accreditations.
No, Queen City Plumbing does not offer a senior discount.
Yes, Queen City Plumbing offers emergency services.
Yes, Queen City Plumbing offers warranties.
Queen City Plumbing offers the following services: Plumbing, drain cleaning, remodeling - general, kitchen & bathroom. Hot Water Heaters, Tankless Water Heaters, Whole House Filtration, faucets, toilets, commercial, residential, home inspection repair, flush

Contact information

4209 Stuart Andrew Blvd Ste K, Charlotte, NC 28217

http://www.queencityplumbingcharlotte.com

Service hours

Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 4:00 PM