Providence Electric

Providence Electric provided prompt attention to a problem with our panel box. Other electricians I called couldn't work us in, but he made time and came right away when I told him our panel box was making a sizzling noise and lights were flickering...scary! He found the problem and resolved it quickly, but also took the time to explain to me what was going on and how he repaired it. No sizzling breakers and no flickering lights now. Thank you, Providence Electric!

The service was performed well. There were some issues with the invoice/cost - but Tom resolved those to my satisfaction.

I contacted and spoke with Tom on the phone. I was honest with him about having already had another electrician out to my home who diagnosed the problem and gave me an unacceptable quote. As our conversation progressed, Tom became more and more belligerent and rude with me for some reason. I noted to him that we were not communicating well and he agreed. Things went downhill and I suggested that we end the phone call. He practically hung up on me. Needless to say, I'll not contact him again. And now I see these other awful encounters that are noted here. I should have looked on Angies List first.

Very poor customer service. Providence electric came 3.5hrs late and staid less than 4mins ( a song was playing the whole time they were there) They were rude and said they couldn't diagnose the issue.

* * * SUSPENDED!!! * * * If you go on the North Carolina Department of The Secretary of State's website, Providence Electric and Tom Harp have been SUSPENDED from conducting business in the State of NC since 3/14/2012. It is a free website and you can see it for yourself. DO NOT USE HIM!!!

DO NOT USE TOM HARP OR PROVIDENCE ELECTRIC!!! He showed up and gave the best price, took a 35% deposit then he disappeared. He sent his assistant over to do all the work and Tom never came back. The only time I ever heard from Tom was when he wanted more cash, which was about every day. He never provided receipts and then claimed that his assistant stole the one payment of $1,500 and refused to credit me for it. Other then that, he was drunk every time he called and he never completed the job. When asked why he never came back he hung up and sent me a text that reads..."My attorney Peter J Underhill 5200 Park Road 28209 704-561-0090 I strongly suggest you seek psychiatric counseling ASAP. For legal questions refer to m attorney. Your verbal abuse and bizarre behavior is indicative of someone struggling with drugs and alcohol. There is no way I would ever subject mself to being present during one of your outrageous terrets syndrome fits again. You can seek to litigate against me but you know as well as I , I owe ou nothing. As well I am personally in the process of filing bankruptcy so even if your false claims led to a judgment it would be dismissed in Fedealcourt , but you can try .I truly hope you get some help and get yourself sorted out.". I doubt that is someone that ANYONE would want to hire. he had 3 assistants quit because of his drunken rants and the fact that he refused to pay them their salaries. STAY AWAY from Tom Harp and Providence Electric!!!

My son called to say that when the electircal storm started he had unplugged all appliances. Unfortunately, the lightning did cause all the lights to flicker or some failed altogether. I called Duke Energy, but they could not find the issue. I called Providence Electric and they responded immediately. After one man came and inspected the lines, he recommended new wiring for the attic. Squirrels had eaten on the wires and the electrical impulse from the lightning had also given me big problems. My insurance was a high deductible, but the estimate was $850. so I gave the okay to do the work. The men brought in new cable and were not intrusive with the repair. They even wore paper booties when they came in and out of the house. When all the work was completed (same day) they presented me with the bill. I was happy to pay them.

I contacted this company on Saturday, received phone call next day, stated they would be here between 10 and 10:30 am, He arrived just about 15 minutes early. Went out and checked circuit board since our complaint was that part of the Kitchen outlets weren't working. Then he came in checked out the outlets and found that one wasn't working properly. He went out to his truck and brought in a new outlet and it was done. It took him all of ten minutes. I was so impressed. I can only say that if I have a problem again this is who I will call

I had work done a year ago on my home and recently had a home inspection done. The inspector, as well as several other professionals, brought it to my attention that the work was unprofessional and not up to code. When I called in to bring this to their attention, I found out the electrician that actually did the work had since been let go. While they reluctantly sent someone out to correct the previous problems, the experience could not have been more unpleasant and UNPROFESSIONAL. My advice- be sure they get a permit for the job so you can have someone competent review their work to ensure everything was done properly.

He did the work very quickly and got the inspector out in an efficient manner. He did some work as far as installing a garbage disposal for me as well and when there was an issue with the product he was out immediately to repair it.

I have hired this company twice and both times they have exceeded my expectations. They are professional, efficient, and provide quality service. He arrived on time, quickly installed the ceiling fans and cleaned up. I will hire them for all of my electrical work.

We contacted Providence Electric because of our own experience with them and the recommendation on Angie's List. They made an electrician readily available, and came out to our house on time. After an inspection of the issue (our exterior lights shorted out), they repaired the issue quickly. Service fees were reasonable and we are no longer in the dark!

The project we undertook was a complete remodel of a 22' x 25' rec room which included us installing a huge wet bar, cabinets, hardwood flooring and converting a bonus/storage room into a second master bathroom. It went great. We contacted Providence Electric and explained what we were having done. We had originally contacted an elctrician we used before (also an Angie's list member) and his estimate was a bit shocking to us. After explaining what we wanted done, Providence immediately responded with a quote in writing and said he would be out to confirm. He came out promptly and actually lowered his quote, once he was on site and could see for himself what needed to be done. What was amazing to us is that his quote was almost $3,000 less than a quote we received from the other electrician we had previously done business with. He reviewed that contractors quote line for line and cited where we would be overcharged, in his opinion. His electrician, Destin, was awesome! He came in and immediately set to work. He assumed nothing and always stopped to ask us questions and/or give us advice on aesthetics, standards, etc. He helped us re-design our bathroom renovation and it looked even better than we could have imagined. He was thorough and his work was clean and neat. He knew we were in a time crunch and stayed later that evening to finish up the bar area so we could begin installing the bar and also the hardwood floors. he then showed up early the next day and finished the bathroom. We absolutely love our new areas now. The bar is beautiful and the rec room is amazing.

They are very thoughtful, responsive and they change their schedule to meet our needs. They are very friendly and helpful.

Overall a really good job at a good price. I had another vendor come to figure out the issue but their price seemed really high so I called providence. The first vendor quoted $1200 or so to do the replacement. Tom was able to give me a solid estimate over the phone of $900. The other vendor said he would not match the price, in fact was not willing to come down at all in price. The only issue was that Tom scheduled the worker to come at 1:30 in the afternoon and he did not show until 4:00pm. This was disappointing, but not due to the worker, just Tom scheduling two jobs too close together. The worker stayed until 9pm to complete the job. He was friendly, cleaned up after himself and did a really good job.

The electrician was on-the-dot punctual for both our estimate and installation appointments. During the first visit, he saved us money by recommending that we only needed four lights for the space. When it came time for installation, our electrician found a way to work the wire through a cramped attic space we had thought was inaccessible, thereby greatly reducing the damage to the ceiling and walls of the living room. When I returned home, the furniture was back in place and there was no mess at all. We won't even need to repaint the ceiling! The process couldn't have been easier and the price seemed fair.

I had somebody else come out who quoted me a high price. Then that company stood me up twice. My neighbor told me about Providence Electrical Inc. The person came right out. The price was far less than I thought it would be. He was punctual and thorough. I felt comfortable with him at my house.

Company was on time and completed work in same day.

Installation went fine, although I needed to call them back and have them return to tweak the operation of the floor outlet. Not a big deal, but slightly inconvenient. I wish they had checked their work before leaving.

I heard about them on the radio advertising that they were a reliable company and was happy to do any job no matter how big or small.They ssid they were more personable than the other companies and could get to your job sooner. So I called them and had to leave a message. I didn't receive a call back. I called them again 3 days later and was quoted $275 for the job. The day they were suppose to come, I was called that morning and told that I had been quoted the wrong price, that it would be $450. I accepted that and they came and installed the outlet. When I needed the outlet, it didn't work. I left a message at 2:30pm and again at 4:45pm. I wasn't called back until 8:45am the next day and was then told that they couldn't come out to correct the problem until 2 days later. I explained that I was going out of town and really needed it fixed that day. The best they could do was going to be the next day. Their attitude on the phone was clearly not personable/friendly like their ad stated.

The man that came was friendly and professional. He was very helpful prompt and did good work.

Technician did a great job. Knew exactly where to cut hole in ceiling to enable him to run wiring. Cut in ceiling was small enough that I was able to repair.

They did an excellent job both times. Our house is older, and had some wiring challenges. They were prompt, did a high quality job, were honest about what really needed to be fixed vs. what would just cost us more without any value and were very knowledgeable. We will use them in the future for additional electrical work.

THEY COME VERY PROMPTLY, ARE PLEASANT, AND THEY DO VERY HIGH QUALITY WORK FOR ME. I'VE USED THEM FOR 4 YEARS AND HAVE ALWAYS BEEN VERY HAPPY WITH THEM. I REFER THEM TO MY FAMILY AS WELL.

TOM HAD GOOD IDEAS ABOUT LIGHTING TO GIVE AN ILLUSION OF GREATER SIZE TO A SMALL KITCHEN. TOM, BEN AND GEORGE WERE PROMPT AND COURTEOUS. MY KIDS LOVED THEM. CHANGING OUT THE LIGHT FIXTURES TOOK LONGER (THEREFORE, HIGHER LABOR CHARGE) THAN I HAD ESTIMATED, BUT THEY DID NOT SEEM TO BE WASTING TIME - WORKED HARD THE WHOLE TIME THAT THEY WERE HERE. I WOULD HIRE THEM AGAIN.