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Pronto & Carpet Cleaning LLC

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

ANGIE'S LIST SUPER SERVICE AWARD WINNER for 8 (Straight Years) A+ BBB Rated . PRONTO AND CARPET LLC Family Owned and Operated Certified Business provides Carpet Steam Cleaning in Charlotte, NC and the Surrounding areas. We’ve been in business since 2004 , Our technicians are IICRC Certified, with Pet and Eco Friendly Products , We believe in great customer service and we are not satisfied until you are satisfied. This is why we are consistently one of the highest Rated carpet cleaners in Charlotte, NC. We use the latest Technologies to restore and clean your Carpets and always use environmentally safe and non-toxic Products.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet Steam Cleaning, Upholstery Steam Cleaning, Furniture Cleaning, Pet Odor and Stain Removal, Tile & Grout Cleaning, Water Damage Extraction, Carpet Restoration, Stone and Concrete Cleaning, Pressure Washing , Wood Floor Cleaning.

Services we don't offer

Dry Carpet Cleaning

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 201-218 of 218 reviews

Gloria N.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Kirk R.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Raul was very professional and gave us his professional opinion of what we needed. I would trust him with all of our carpet cleaning needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$340

Paul M.
12/2014
5.0
upholstery cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Shawnda & Ellis J.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Stu B.
09/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark E.
08/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandi B.
06/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Belinda S.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 5 wool area rugs of varying sizes. One of the rugs had pet stains on & he told us that they probably would not come out but that he would apply extra care & effort in trying to clean it. When he was leaving he gave us info on how to maintain the rugs. They looked & smelled fantastic! Would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

LENORE P.
02/2014
5.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: I bought a Big Deal from them for 3 areas of carpet steam cleaning, pre-spot treatment, and deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

KEITH S.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

SUSAN M.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: I purchased a Big Deal from Pronto and Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy M.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Kit R.
11/2013
5.0
carpet cleaners
  + -1 more
Excellent
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Glenda K.
11/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: N\A
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice C.
09/2013
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: Cleaned the carpet completely and thoroughly, removing even the most difficult stains. Was honest and open about the possibility that some of the stains may be difficult to remove....but ALL were removed and the carpet looks great. Very professional, punctual service provider whom I would recommend with no hesitation and will definitely use in the future. Outstanding!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ROBERT R.
09/2013
4.0
carpet cleaners
  + -1 more
See above
Description of Work: Clean 4 areas. Steps counted as 1, small hall counted as 1 (Not happy about that) and 2 rooms open area only. Nice job, but not happy about the described Areas. Would not agree to this again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Pronto & Carpet Cleaning LLC
This is what the Fine Print says: Customer may switch out a hallway, stairs or closets for a room if needed, cannot be redeemed for Enzyme( Pet Treatment ) per Room or Scotch-Guard Carpet Protector. We always recommend our customers to read it or give us a call if they have any question, what the fine print means is that any Hallway, Set of Stairs, Room , or Closets are considered One Area . Best regards.

stephen P.
06/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a big deal for $129. Very nice, just could not use the deal due to it being out of the service. very responsive and great at communication.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matthew P.
03/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Raul was very professional. He was punctual and polite and the carpets look fantastic.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

2144 Kaybird Ln, Charlotte, NC 28270

http://www.ProntoandCarpetllc.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

Pronto & Carpet Cleaning LLC is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Pronto & Carpet Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Pronto & Carpet Cleaning LLC offers free project estimates.
Yes, Pronto & Carpet Cleaning LLC offers eco-friendly accreditations.
Yes, Pronto & Carpet Cleaning LLC offers a 5% senior discount.
Yes, Pronto & Carpet Cleaning LLC offers emergency services.
No, Pronto & Carpet Cleaning LLC does not offer warranties.
Pronto & Carpet Cleaning LLC offers the following services: Carpet Steam Cleaning, Upholstery Steam Cleaning, Furniture Cleaning, Pet Odor and Stain Removal, Tile & Grout Cleaning, Water Damage Extraction, Carpet Restoration, Stone and Concrete Cleaning, Pressure Washing , Wood Floor Cleaning.
Dry Carpet Cleaning

Contact information

2144 Kaybird Ln, Charlotte, NC 28270

http://www.ProntoandCarpetllc.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM