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Prestige Chem-Dry

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Charlotte Carpet Cleaning by Prestige Chem-Dry provides a wide range of solutions for all your carpet cleaning needs. Prestige Chem-Dry Carpet Cleaning dries in 1 to 2 hours. Chem-Dry Carpet Cleaning also will clean all of your upholstery, while they are there. They service Charlotte, NC based homes and businesses. Carpet Cleaning: Chem-Dry’s unique approach to carpet cleaning provides a better & greener experience. Prestige Chem-Dry applies the power of carbonation to extract large amounts of dirt and grime from your carpets, giving them a deeper clean. As well, our carbonated cleaning substances only require us to use a fraction of the moisture, that means less water on your carpets and more in our reservoirs. This allows your carpets to dry quicker and helps prevent the growth of mold and mildew under your carpet. Furniture Cleaning: Dirt and grime always seem to find their way onto our favorite pieces of furniture, like sofas, love seats, recliners, and dining room chairs. Stains come with everyday use, but that does not mean they shouldn’t come off. Prestige Chem-Dry’s certified technicians specialize in renewing upholstery to its cleanest and brightest condition. Let Prestige Chem-Dry give your furniture a brand new look and feel. Area & Oriental Rug Cleaning: While area rugs are a beautiful addition to any room, they receive a fair amount of traffic and can quickly become dirty. Let Prestige Chem-Dry bring the patterns and colors of your area rugs back to their original beauty. Our professionals can clean nearly any rug and have it virtually looking as good as new. Schedule an appointment for your Charlotte based home or business today by visiting our website or giving us a call!

Business highlights

27 years of trusted experience
Eco Friendly

Services we offer

Our services include carpet cleaning, upholstery cleaning, commercial cleaning services, tile and grout cleaning, area and oriental rug cleaning, stain removal, pet odor removal, water damage restoration, wood floor cleaning, carpet stain protection, and more.

Services we don't offer

Our services do not include carpet and upholstery cleaning equipment rentals.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 126-150 of 201 reviews

tracie B.
12/2008
5.0
carpet cleaners
  + -1 more
They sanitized the whole carpet because I have pets. This company was easy to make an appointment with; in fact, they set up a schedule right away. They did a great job and even lifted up some old spots. It still looks good; none of the spots came back and it has been about three weeks. Most carpet cleaners that I have used before leave the carpets very moist, but this company uses a special technique that does not get the padding wet and the carpet was dry in two and half hours. Other companies I have used have taken up to two days. This company also called the next day after the service to check up and make sure everything was okay.
Description of Work: I had a foyer, dining room, and living area cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

sarah Y.
12/2008
5.0
carpet cleaners
  + -1 more
They are so great! They always send very professional people, are prompt and wonderful to deal with. It is a pleasure to do business with them.
Description of Work: Chem Dry is our carpet cleaner of choice. I have them come twice a year and they clean bedrooms, stairway and hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

SUSAN N.
11/2008
5.0
carpet cleaners
  + -1 more
They did a very good job. They were responsible. The price was reasonable. They were very professional. They did the job they promised to do. They showed up on time.
Description of Work: They came to my home and cleaned three areas of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Vana V.
11/2008
5.0
carpet cleaners
  + -1 more
Prestige sent out Derek and Ryan to clean the carpets. They called us when they were on their way. Once they arrived, they went over what work needed to be done, gave suggestions, went over the quote and got down to work. They pre-treated certain areas of the carpet, cleaned them and protected them. They are diligent and mindful about furnishings and decor. Once finished, they had us check their work making sure we were pleased and we paid the invoice. We have used Prestige three times and highly recommend them. The guys that come out to clean are great!
Description of Work: We called Prestige to clean carpets in our family room, master bedroom and another bedroom. They also clean the upholstery for one of our bar stools.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

C L C.
11/2008
5.0
carpet cleaners
  + -1 more
They were very courteous when they were here. The drying time is very short & that makes it more convenient.
Description of Work: They cleaned our carpet in the den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JAMES B.
11/2008
5.0
carpet cleaners
  + -1 more
They were punctual. They did the work quickly and thoroughly. They explained everything they were going to do. I was very happy with results.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve T.
11/2008
5.0
carpet cleaners
  + -1 more
Excellent service! Did a great job, price was less than originally estimated over the phone. I have used another well-known company for years and decided to try Prestige Chem-Dry. I was not disappointed and will use them from now on. The carpet looks like new.
Description of Work: Cleaned and applied protectant in 3 rooms, 1 hall, and 8 stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

CRYSTAL C.
11/2008
5.0
carpet cleaners
  + -1 more
We scheduled an appointment for Saturday morning. He was running a bit behind schedule but called to let us know of the delay. After inspecting the situation he set up his equipment and got to work. The stains were tough and required not only the application of chemicals but also a lot of manual effort to work in the chemicals and remove the stains that were ingrained into the carpet fiber. He probably spent at least an hour doing this, and we were astonished at how well it came out. He also applied some type of protectant when he was finished. Our experience was very positive and we would definitely use them again.
Description of Work: We have fairly new good quality off-white carpet that had multiple black spots resulting from placing a piece of electronic equipment on the floor which had soft plastic non-slip "feet" on it. Apparently the plastic had decayed over time, and left sticky black spots in about 8 or 10 places. We tried some stain remover that came with the carpet, but it had little or no effect. [TIP - we learned that with really bad stains it is best not to try and deal with it yourself, because that can complicate matters for the professionals.] The stains were in a very obvious location, so if they could not be removed we would have to replace the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Elaine S.
10/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This is by far the best service I have ever received. They did an excellent job!
Description of Work: They cleaned my carpets as well as my couch and 2 chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Diana H.
10/2008
5.0
upholstery cleaning
  + -1 more
They did a great job on the cleaning of my chairs. They really look great left no spots at all. They did the job quickly and were very professional. It was a very good experience.
Description of Work: I called this company to come out and clean the upholstery on some chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana H.
10/2008
5.0
carpet cleaners
  + -1 more
I have had this company come out and clean my carpets several times for me. They came out quick when I called them and it was easy to set up an appointment. The carpets look great, they did a really good job and they left me a spot remover chemical in case I ever need to touch anything up.
Description of Work: I had this company come out and clean the carpets throught my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIKE S.
10/2008
5.0
carpet cleaners
  + -1 more
They were very nice and friendly. They were very efficient. When they were finished, our carpets looked great. The workers were able to answer any questions I had regarding the process and products they use.
Description of Work: I hired Prestige Chem-Dry to clean our entire basement, averaging about 800 square feet of carpet that had been stained do to some storm flooding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Warren C.
09/2008
5.0
carpet cleaners
  + -1 more
They showed up right on time and he let me know right away not to expect silk from a sow's ear. He didn't say it like that, but I understood clearly that they would not be able to lift all the stains and that the carpets had "aged out" of cleaning and need replaced. He didn't try to sell the stain repellent - the carpets just aren't worth it. The result was about what I was told to expect, perhaps a little better. It'll do for now, until we get the time and money for total replacement.
Description of Work: Cleaned and sanitized three bedrooms, hall, great room and two area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

BETTY C.
09/2008
5.0
carpet cleaners
  + -1 more
They arrived when they said they would and worked the whole time. They left everything looking good. They also gave us a can of spot remover for our dog accidents for free. We were very pleased with the work. It dried very quickly and we only had to be off the floor for an hour or so.
Description of Work: They cleaned almost my whole house and some furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ED AND NANCY L.
08/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The price was reasonable. they were on time and they did work with my schedule. They did it in my time frame and did a fine job. I would use them again in the future.
Description of Work: They came and did a lot of carpeting and a lot of upholstery. They covered all of our couches and chairs and all of our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Marsha L M.
08/2008
5.0
carpet cleaners
  + -1 more
They were excellent in all areas. They showed up on time. They showed up in uniforms and looked very professional. I would recommend them to anyone. They even park the truck in such a way to get the commercial vacuum in the house.
Description of Work: They company cleaned my carpets in a living room, dining room and bedroom area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Al F.
07/2008
5.0
carpet cleaners
  + -1 more
We've used other Chem-dry services before and this was one of the best!
Description of Work: Extremely professional, fairly priced and did a thorough job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

LORA C.
07/2008
5.0
carpet cleaners
  + -1 more
It took them about two hours to do the carpets. I was very pleased
Description of Work: Three room special-steam cleaned the carpets. They moved the furniture to do the carpets and replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BETHNE A.
07/2008
5.0
carpet cleaners
  + -1 more
I was amazed at some of the stuff they were able to clean up. I had spilled some wax in several places and they were able to remove that. I also have two cats and they were able to clean up the cat hair and messes that cats make. I was very pleased with the work.
Description of Work: I contacted Prestige to clean my carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$233

DERRICK L.
07/2008
5.0
carpet cleaners
  + -1 more
Overall I read the reports on Angie's List and they had good reviews and favorable comments plus they had in advertising for pet stains.
Description of Work: They came and cleaned three areas one had a lot of pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

LYNN A.
06/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Juston and his partner did a great job. From the time I called the company until I received a follow-up call to check on the service, everyone at Prestige was pleasant to work with and very knowledgeable. Juston described in detail the process they were going to use and any potential problem areas (chair). I was pleasantly surprised at how quickly everything dried. I will definitely call them again.
Description of Work: Cleaned carpets in 4 bedrooms, hallway, and upholstered chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

TERRY C.
06/2008
5.0
carpet cleaners
  + -1 more
They arrived on time to do the job. They were professional while they worked. They were courteous and kind. They were personable people. The quality of their work was very good. I would use them in the future.
Description of Work: They cleaned all the carpets in my house except for one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

DEBBIE O.
06/2008
5.0
carpet cleaners, ceramic tile
  + 0 more
AWESOME! Wow, I cannot believe how clean and new our ceramic tiles look in our bathrooms. Rick and Randy worked hard and left our carpets and tile clean and fresh smelling.
Description of Work: Carpet cleaning for 2 bedrooms, library, foyer hallway, bonus room, and touch up family room. Tile grout cleaning for master and guest bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$404

MATTHEW D.
05/2008
5.0
carpet cleaners
  + -1 more
The work was terrific from the initial call to the completion. We are getting ready to move in to the home and wanted the carpets cleaned beforehand. Everything turned out terrific and they were quick to answer any questions that I had. Will certainly use when needed going forward.
Description of Work: Cleaned the carpets in the bedrooms, hallway, and stairwell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Donna R.
04/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Justin arrived within the time frame I was told. He came in and looked at what I wanted cleaned, asked if there were any concerns about the carpet (stains etc.), he looked at the furniture and checked to see if there was a cleaning code on the furniture. The chairs were water washable but the sectional was not. He explained what that meant and said he could test a small area to see how the material would do, but explained exactly what could happen if he used water on it and made sure I understood that it was a risk I would have to decide if I wanted to take. He quoted everything except the sectional and they got started. He cleaned the arm covers for the sectional first at my request then completed the other work. The arm covers looked fine, I decided to go ahead with cleaning and everything looks great! The carpet looks new and the sectional came out great. Justin and the other young man were very professional. I will definitely use them again.
Description of Work: The company called the day before to remind me of the appointment. They arrived about 12:00 and left about 3:30. They spotted and cleaned wall-to-wall wool carpet in one room, spotted and cleaned wool area rug and cleaned a cotton rug, they also cleaned a large sectional sofa and two chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$322

Contact information

5100 REAGAN DR, Charlotte, NC 28206

https://prestigechemdry.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Floor Cleaning and Waxing

FAQ

Prestige Chem-Dry is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Prestige Chem-Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Prestige Chem-Dry does not offer free project estimates.
Yes, Prestige Chem-Dry offers eco-friendly accreditations.
No, Prestige Chem-Dry does not offer a senior discount.
No, Prestige Chem-Dry does not offer emergency services.
No, Prestige Chem-Dry does not offer warranties.
Prestige Chem-Dry offers the following services: Our services include carpet cleaning, upholstery cleaning, commercial cleaning services, tile and grout cleaning, area and oriental rug cleaning, stain removal, pet odor removal, water damage restoration, wood floor cleaning, carpet stain protection, and more.
Our services do not include carpet and upholstery cleaning equipment rentals.

Contact information

5100 REAGAN DR, Charlotte, NC 28206

https://prestigechemdry.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM