Free 3D design with On-site Consultation!
Designer Pools By Ace is a locally owned pool installation company. We have earned a reputation for providing top of the line customer service. Servicing Charlotte, Raleigh, Wilmington and surrounding areas. Please contact us today for your free estimate. Ask us about our veteran discount.
Business highlights
16 years of trusted experience
Services we offer
Pool installation vinyl and fiberglass, pool opening cleaning
Do not believe the good reviews!! This was awful experience. We didn't deal with NC. We dealt with Craig in Georgia and his crew. They don't want to finish the final details saying things are extra and I was told items would be done. Was a horrible experience!! Please do research and get feed back from real people who have dealt with them directly so that you can get real information!!! They used wood materials from our yard for their concrete framing, it was expensive boards we bought for our use! Awful ...STAY AWAY!! They didn't clean up anything!! We had stagnant water that sat so long it had huge groups of frog eggs and trash! Seriously stay away!!!
Description of Work: New pool put in.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$74,600
Amanda B.
07/2024
1.0
swimming pools
+ -1 more
Stay away from this company! Many high rated reviews are fake (friends, employees, family). They are under investigation by the NC State Contractors Board and NC Electrical Board currently, and to no surprise as this isn’t the first time. They do subpar work, fail to meet code and have moral and integrity issues to say the least. Save yourself the headache and run now. Same applies for [Company name redacted], [Company name redacted], Designer Pools by Ace & [Company name redacted] Wilmington, Fayetteville & Charlotte (the latter 3 are “closed” but Google reviews can still be found ) as they are owned by Mr Stone despite not having a contractors license himself. Don’t let ratings fool you. They have family, friends and coworkers leave reviews to try to boost their rating. These crooks owe homeowners and their employees money. $100k pool contracts and people are out of their $ and workers unpaid. Feel free to reach out, I have all the documentation one should need to support my claim. This doesn’t end here but if I can stop one person from dealing with these people who are so full of deceit, I will have saved someone loss of both time, money and peace of mind. It’s far from over but a review is part of my mission to ensure they never rob someone else again. Victims: contact the below email. Big things are happening within a group of victims to seek Justice. There’s power in numbers and Justice WILL be served. Premieroutsidecomplaints@gmail.com
Description of Work: Thursday manufactured swimming pool installed and to code and contract. This company failed miserably
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$126,000
R K.
04/2023
1.0
swimming pools
+ -1 more
Nightmare project with this company. Been waiting over 6 months due to being scammed by their salesperson. Had to hire an attorney to get them to honor the contract and still dealing with negligence from the workers. Having to get our fence, neighbors yard and patio repaired. If I had it all to do over I would never buy a pool again or recommend this company.
Description of Work: New pool installed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$54,000
Chad C.
01/2023
5.0
swimming pools
+ -1 more
Phenomenal company to work with and a great experience. Would highly recommend for anyone who is looking to transform their backyard at a great value.
Description of Work: Installation of pool, spillover spa, grotto, and travertine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$90,000
Stephen D.
01/2023
5.0
swimming pools
+ -1 more
Very smoothly. Communication was great! I highly recommend them!
Description of Work: Pool Sales Construction & Installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Frank R.
01/2023
5.0
swimming pools
+ -1 more
The communication was excellent, they kept me i formed every step of the process, everything happened on time, they did an excellent job and they answered all my questions.
Description of Work: They installed our in ground pool.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool Sales Construction and Installation,
Roofing,
General Remodeling,
Countertops and Backsplashes
FAQ
Premier Outside is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Premier Outside accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Premier Outside offers free project estimates.
No, Premier Outside does not offer eco-friendly accreditations.
No, Premier Outside does not offer a senior discount.
No, Premier Outside does not offer emergency services.
Yes, Premier Outside offers warranties.
Premier Outside offers the following services: Pool installation vinyl and fiberglass, pool opening cleaning