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Power Home Technologies - Charlotte NC

Home Security Systems, Home Automation

About us

LOCAL! LOCAL! LOCAL! We are your local home security provider that has been in business for over 11 years and installed more than 85,000 customers. We believe that installing a home security system is something that should not be done over the phone or mailed to you. We will send out a licensed security professional to design a security system that fits your needs and budget. Through Angie's List we offer systems for as low as $34.99 per month with no activation or installation fees! Please give us a call or email us today to schedule your free consultation and help support our community by doing business with a local company that will be here for you when you need it!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Wireless Home Security, Home Automation, Door lock control, Thermostat control, and lightning control all through your smart phone!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
19%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-16 of 16 reviews

Gerald F.
11/2016
5.0
home security systems
  + -1 more
They came right away. Sent technician quickly and were very reasonably price deflator
Description of Work: Needed alarm system reactivated after getting hit by lightning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kelly M.
07/2015
5.0
home security systems
  + -1 more
It went really well. They came out several months back. The service cost maybe $200, I don't really know. Their price is pretty comparable. I would use them again in the future.
Description of Work: They provided alarm services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Power Home Technologies - Charlotte NC
Thanks for your business and the great review! -Ben Brookhart, CEO

Ruidong L.
06/2015
4.0
home security systems
  + -1 more
It was okay. They were okay. I won't say they were great and I won't say they were bad. I don't really have any particular to say.
Description of Work: They set up the security system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Power Home Technologies - Charlotte NC
Thank you for your review and your business. We appreciate it! -Ben Brookhart, CEO

Lemair P.
06/2015
5.0
home security systems
  + -1 more
They did well. It has been over a year. I don't have any problem with them. I don't quite remember when they came. We have had no problems with the equipment. They are people that are very professional. I don't have any complaints with them at all. There price was a little less than what we were paying the previous service provider. They keep coming out here and check everything out. They are very thorough. We already had a system in the house so they just updated it. We get some electrical issues and they just come out and check on us. This is one of the few companies or people I can say I have not had a problem with. I rate them very highly. I feel comfortable giving them an A. you don't have to wait hours, they come out right away. The price was not much of an issue. The most interesting thing is that they can set an alarm for your house on a mobile.
Description of Work: There was an electrical issue with the alarms, so the systems were updated. They came out and fixed it. They installed motion detectors and breaking glass detectors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Power Home Technologies - Charlotte NC
Thank you for your business and taking the time to give us a great review! -Ben Brookhart, CEO

Bud S.
06/2015
5.0
home security systems
  + -1 more
It was fine. I would use them again in the future.
Description of Work: They put in a security system probably 2 years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0

Yes, I recommend this pro

Response from Power Home Technologies - Charlotte NC
Thank you for your business and taking the time to give us a great review! -Ben Brookhart, CEO

Kelly M.
06/2015
5.0
home security systems
  + -1 more
Everything went perfect.
Description of Work: They put in a new security system and does maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Power Home Technologies - Charlotte NC
Thank you for your business and taking the time to give us a great review! -Ben Brookhart, CEO

gwen Z.
10/2014
5.0
home security systems
  + -1 more
Charles responded right away and was able to come out the next day. He was very knowledgeable of all the products and did not try to oversell me anything I did not want. He worked with me on the cost to get the features we wanted with our alarm system. He was even able to get the technician out the same afternoon to install. Mike came out and went above and beyond to tie in all our windows from the hardwired system. It was put in almost 20 years ago and has never been turned on. He even worked to unstick a couple of windows that had been painted shut so he could test them and make sure they worked. He was very thorough and couldn't get the full install done in the one day so worked with our schedule to come out a couple days later to install the thermostats. We feel we got a great product, great service at a great price.
Description of Work: Got our 20 year old hardwired alarm up and running, installed new panels and garage door opener. Also installed thermostats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Power Home Technologies - Charlotte NC
Thank you for your business [removed members name]! Charles is a great employee for us who takes pride in everything he does! Thanks for taking the time to give us an A-Review! -Ben Brookhart, CEO

Cindy F.
08/2014
4.0
home security systems
  + -1 more
He went through a lot to get the job. Was told one thing by rep that didn't come with the package price.
Description of Work: Install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34.99

Response from Power Home Technologies - Charlotte NC
Thank you for your business [removed member name]. I appreciate you taking the time to give us a review. I am going to have our customer service department follow up with you regarding your comments. Our goal is 100% customer satisfaction so we are going to do our best to get there for you. -Ben Brookhart, CEO

elizabeth S.
08/2014
5.0
home security systems, home automation
  + 0 more
Install went really well. the tech was very nice. The tech showed me how to use the system and hooked up everything with alarm.com so I can view my family and activity when I am away from home. Greatest thing I ever did!! When I had to talk with a customer service rep she was very nice as well.
Description of Work: Power home tech put a home security system in my home with cameras for my family. Power home also hooked up a thermostat that I can use from my iphone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52.99

Response from Power Home Technologies - Charlotte NC
Thank you for your business [member name removed]! I appreciate you taking the time to post such a great review for us on Angie's List. Our goal is 100% satisfaction for all of our customers. I am happy to see that we achieved that with you. Please let us know if we can ever improve your security system in the future. We have a great referral program so please keep us in mind when you talk to your friends and family members about our service. Thank you! -Ben Brookhart, CEO

Elva B.
08/2014
5.0
home security systems
  + -1 more
It was pretty good and I haven't had any problems with them. They are a little more expensive than some of the other companies. They actually put it in the computer and call when someone accidentally triggers it off. They are up on it.
Description of Work: I use them for home safety security and they installed a smoke detector.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Barbara B.
08/2014
5.0
home security systems
  + -1 more
I am on a contract with them. I like their Alarm services and i have never had a problem with them.
Description of Work: They installed an Alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.99

Response from Power Home Technologies - Charlotte NC
Another A-Grade Review! Thank you for your business [member name removed]! I appreciate you taking the time to submit an honest review about our services to other Angie's List members. We strive for 100% customer satisfaction from all of our customers. I am happy to see that we achieved that with you. Please let us know if we can improve your home security system in the future. -Ben Brookhart, CEO

Bonny M.
07/2014
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael S.
07/2014
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Response from Power Home Technologies - Charlotte NC
Another A-Grade Review! Thank you for your business [member name removed]. I appreciate you taking the time to share your experience with other's on Angie's List. Our goal is 100% customer satisfaction so it looks like we have achieved that for you! Please let us know if we can ever improve your security system in the future. -Ben Brookhart, CEO

Maggie M.
07/2014
4.0
home security systems
  + -1 more
Installation was great. What they did in my house was perfect. They were very efficient and did a great job.
Description of Work: Home Alarm System

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth G.
07/2014
5.0
home security systems
  + -1 more
Installation took a little longer than expected, but provided an upgrade to our old system. Everything ended up great, and less cost per month than our old system.
Description of Work: Provides monitored home security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Thomas C.
01/2014
5.0
home security systems
  + -1 more
.
Description of Work: Installed home security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Power Home Technologies - Charlotte NC
Thank you for your business [removed member name]! I appreciate you taking the time to share your experience with others on Angie's List. I will be sure to let my Charlotte team know about your great review! -Ben Brookhart, CEO

    Contact information

    2838 Queen City Dr Ste C, Charlotte, NC 28208

    www.pht.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation

    FAQ

    Power Home Technologies - Charlotte NC is currently rated 4.8 overall out of 5.
    Power Home Technologies - Charlotte NC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Power Home Technologies - Charlotte NC offers free project estimates.
    Yes, Power Home Technologies - Charlotte NC offers eco-friendly accreditations.
    No, Power Home Technologies - Charlotte NC does not offer a senior discount.
    Yes, Power Home Technologies - Charlotte NC offers emergency services.
    Yes, Power Home Technologies - Charlotte NC offers warranties.
    Power Home Technologies - Charlotte NC offers the following services: Wireless Home Security, Home Automation, Door lock control, Thermostat control, and lightning control all through your smart phone!

    Contact information

    2838 Queen City Dr Ste C, Charlotte, NC 28208

    www.pht.com