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Plaza Appliance Service Co

4.6(
120
)

Appliance Repair, Appliance Repair - Small, Water Heaters

About us

FAMILY OWNED. AKA: SEARS BRAND IN HOME APPLIANCE. ADDL PH: (803)548-8415. ADDL SVC AREAS: COLTSWOLD, UPTOWN, DOWNTOWN, HARRISBURG, UNIVERSITY, HIGHLAND CREEK, HUNTERSVILLE, FORT MILL, ROCK HILL, TEGA CAY, AND INDIAN LAND.

Business highlights

72 years of trusted experience

Services we offer

Laundry, refrigerator, freezer, washers, dishwashers, water heaters, microwaves & servicing all major brands appliance repair.

Services we don't offer

Installation, stackable washer/dryer, warranty work, thermadore brand, dryer vent work, wall unit ac, appliance refurbishing, painting & solar water heaters.

Amenities

Senior Discount

10%

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.6120 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
3%
2
1%
1
11%
Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.9
Write a review
Showing 76-100 of 120 reviews
sharon P.
06/2017
5.0
appliance repair
  + -1 more
unknown
Description of Work: They repaired washer and dryer.
Rating CategoryRating out of 5
Yes, I recommend this pro
Jeri L.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I've done business with them for many years, so the fact that I found them on Angie's List was just a confirmation of the kind of business they run.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katie S.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: I called them for an issue related to my washing machine. Their was mold or detergent clogging the area that the water flows through in the soap dispenser drawer. The tech said it was dirty and would clean it out. He did a very minimal cleaning and unclogged it but there was mold and dirt all around the area that he cleaned. It was a very minimal cleaning for a minimum 60.00 labor. I was surprised when I looked at the area that evening that it really wasn't clean, although it was unclogged. I guess the 10 minutes or so that it took for the 60.00 labor was one thing, but then the 79.95 trip fee didn't count towards anything. It was a very expensive trip for minimal service. The tech was very good but the price really surprised me. I would verify charges before hand and not assume the trip charge would count toward any service.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$166
charmain W.
12/2012
4.0
appliance repair
  + -1 more
It went well.
Description of Work: Refrigerator was repaired.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$139
P J H.
02/2005
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIRED A REFRIGERATOR.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
STEVE W.
10/2004
5.0
appliance repair
  + -1 more
unknown
Description of Work: THEY TESTED MY REFRIGERATOR, MADE ADJUSTMENT TO THE TEMPERATURE CONTROL BEFORE HAVING TO REPLACE IT
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
LINDA R.
08/2004
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPLACED THERMOSTAT IN CLOTHES DRYER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
TOM C.
12/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: CALLED AT 6:00 AM BECAUSE MY REFRIGERATOR WAS NOT WORKING PROPERLY, THE OWNER CALLED BY 7:10 AM AND HAD A REPAIR MAN OUT BY 8:30 AM.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES C.
11/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REFRIGERATOR EVAPORATOR FAN INSTALLED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
DIANA B.
11/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPLACED A BURNED BELT IN ELECTRIC DRYER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$115
DIANE G.
04/2003
5.0
appliance repair
  + -1 more
UNABLE TO REPAIR
Description of Work: WASHING MACHINE MAKING A GRINDING NOISE AND OFF BALANCE.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
CHRISTOPHER N.
02/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPLACED THERMOSTAT ON DRYER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ANITA A.
01/2000
5.0
appliance repair
  + -1 more
THEY DID A GREAT JOB BUT I THOUGHT THE PRICE WAS HIGH.
Description of Work: REPAIRED MICROWAVE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RAYMOND B.
12/1999
5.0
appliance repair
  + -1 more
THEY DID THE JOB THOROUGHLY, SHOWED UP ON TIME, AND PROVIDED PROMPT TURN-AROUND.
Description of Work: REPAIRED MICROWAVE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL & PATRICIA C.
12/1999
5.0
appliance repair
  + -1 more
THEY CAME THE SAME DAY WE CALLED. A BIT PRICEY BUT WOULD USE THEM AGAIN.
Description of Work: DIAGNOSED PROBLEM & RE-WIRED DRYER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LOUIS J.
10/1999
5.0
appliance repair
  + -1 more
THEIR TECHNICIAN CAME TO FIX OUR REFRIGERATOR, WAS FINISHED WITHIN 15 MINUTES AND DID A GREAT JOB.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathi D.
09/1999
5.0
appliance repair
  + -1 more
DIAGNOSED THE PROBLEM WITH MY WASHER W/IN 4 SECONDS; HAD TO CATCH A FLIGHT SOON, SO HE CAME OUT VERY QUICKLY.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GINGER M.
08/1999
5.0
appliance repair
  + -1 more
I HAD THEM LOOK AT MY DRYER AND WAS VERY PLEASED W/ THEM. THEY DID A VERY GOOD JOB, AND WHEN I CALLED THEM THIS MORNING, THEY WERE HERE WITHIN THE HOUR. YOU SHOULD RECOMMEND THEM TO ANYBODY!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANN D.
08/1999
5.0
appliance repair
  + -1 more
WAS OUT TO THE HOUSE WITHIN THREE HOURS. IT WAS A WHIRLPOOL DRYER AND HE FIXED. IT WAS SO FAST, MY HEAD WAS SPINNING.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAUL & MARTHA H.
08/1999
5.0
appliance repair
  + -1 more
SO FAR SO GOOD, THE MICROWAVE RACK NEEDED TO BE REPLACED, THEY ARE GOING TO ORDER IT. WHEN I CALLED THEY WERE AVAILABLE IMMEDIATELY, WHICH WE WERE REAL PLEASED WITH.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WARREN B.
08/1999
5.0
appliance repair
  + -1 more
REPAIRED OUR WASHING MACHINE. WOULD SAY THAT THIS WAS A GREAT "RECOMMENDATION."
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANNE R.
08/1999
1.0
appliance repair
  + -1 more
MEMBER REPORTED SCHEDULING PROBLEMS AROUND THE HOLIDAYS -- HAD TO CALL TO RETURN.
Rating CategoryRating out of 5
Pam M.
06/1999
5.0
appliance repair
  + -1 more
CAME OUT TO REPAIR WASHING MACHINE, BUT SUGGESTED TO "TWEEK" IT A LITTLE BIT TO GET BY FOR THE NEXT 6 MOS. B/C THEY SAID WE WOULD NEED TO BUY A NEW MACHINE SOON. REPAIRED ICE MAKER; REPLACED WASHER ON REFRIGERATOR DOOR. REASONABLY PRICED, OVER and ABOVE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CATHY Z.
05/1999
5.0
appliance repair
  + -1 more
SUPER JOB ON AN OVEN REPAIR! MET MY EXPECATIONS IN TERMS OF WORK AND WAS PUCTUAL TOO
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
04/1999
5.0
appliance repair
  + -1 more
HE FIXED A WASHING MACHINE IT NEEDED A PART, HE WAS PROFESSIONAL AND DID A FINE JOB. I THOUGHT PRICES WERE HIGH. CHARGED $50 SERVICE, $20 FOR 20 MINUTES AND $26 FOR PART.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

PO Box 78679, Charlotte, NC 28271

www.plazaapplianceservice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Appliance Repair,
Appliance Repair - Small,
Water Heaters

FAQ

Plaza Appliance Service Co is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Plaza Appliance Service Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Plaza Appliance Service Co does not offer free project estimates.
No, Plaza Appliance Service Co does not offer eco-friendly accreditations.
Yes, Plaza Appliance Service Co offers a 10% senior discount.
No, Plaza Appliance Service Co does not offer emergency services.
No, Plaza Appliance Service Co does not offer warranties.
Plaza Appliance Service Co offers the following services: Laundry, refrigerator, freezer, washers, dishwashers, water heaters, microwaves & servicing all major brands appliance repair.
Installation, stackable washer/dryer, warranty work, thermadore brand, dryer vent work, wall unit ac, appliance refurbishing, painting & solar water heaters.

Contact information

PO Box 78679, Charlotte, NC 28271

www.plazaapplianceservice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed