About us
Business highlights
72 years of trusted experience
Services we offer
Services we don't offer
Amenities
Senior Discount
10%
Accepted payment methods
Reviews
4.6120 Reviews
Showing 51-75 of 120 reviews
WALT & JUDY G.
07/2003
appliance repair
 + -1 moreTHEY GOT HERE QUICKER THAN THEY SAID. VERY KNOWLEDGEABLE GUY! THEY DID GIVE A $10 DISCOUNT.
Description of Work: REPAIRED REFRIGERATOR FREEZER COMBO
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$119
RICHARD & JANICE M.
06/2003
appliance repair
 + -1 moreTHEY RECOMMENDED THAT WE NOT REPAIR THE WASHER BECAUSE IT WAS VERY EXPENSIVE AND COST MORE THAN IT WOULD TO REPLACE WASHER. I APPRECIATED THEIR HONESTY. VERY PROMPT SERVICE.
Description of Work: LOOK AT WASHER THAT WOULD NOT SPIN
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$44
SI & LISA D.
06/2003
appliance repair
 + -1 moreI THOUGHT HE WAS GREAT. HE CAME ON TIME. HE FIXED IT AT A DECENT PRICE. HE WAS REAL NICE AND I WOULD CALL HIM AGAIN.
Description of Work: HE REPAIRED MY OVEN.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$118
NANCY S.
04/2003
appliance repair
 + -1 moreTHE SERVICE CALL WAS $49, THE LABOR WAS $40 AND THE PART WAS $94. THEY HAD TO ORDER THE PART, THEY CAME AT 8AM THE DAY AFTER THEY GOT THE PART, SO I DIDNT HAVE TO WAIT LONG AT ALL.
Description of Work: FIXED WASHER
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$190
LAURA B G.
03/2003
appliance repair
 + -1 moreTHEY ARE HONEST, NICE AND VERY RESPECTFUL OF YOUR HOME! I CANT GET OVER HOW HONEST THEY ARE!
Description of Work: THEY REPAIRED MY OVEN - THEY RE CALIBRATED IT. THEY ALSO FIXED MY 20 YR OLD DISHWASHER.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$40
MARGARET & ROBERT R.
02/2003
appliance repair
 + -1 moreVERY PROMPT AND FRIENDLY SERVICE. I WAS IMPRESSED ON HOW QUICK THEY CAME. WE ARE NOT HAVING FIXED BUT WE WILL REPLACE THE DRYER. I WILL CALL THEM AGAIN.
Description of Work: CHECKED A DRYER
| Rating Category | Rating out of 5 |
|---|---|
| value | |
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Yes, I recommend this pro
$45
ANGELA M.
01/2003
appliance repair
 + -1 moreEXCELLENT!!! CAME THE SAME DAY I CALLED.
Description of Work: REPLACED DRYER ELEMENT IN KENMORE DRYER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
$112
LISSA AND DAVID T.
01/2003
appliance repair
 + -1 moreI WAS IMPRESSED WITH THIS COMPANY. THEY ANSWERED PHONE CALLS (NOT A MACHINE) AND CAME OUT THE DAY AFTER I CALLED. CHRIS RAEKER IS PROFESSIONAL AND KNOWLEDGEABLE, AND I WOULD RECOMMEND PLAZA APPLIANCE SERVICE TO OTHER ANGIE''S LIST MEMBERS. I WILL DEFINITELY USE THEM AGAIN.
Description of Work: OUR DISHWASHER WAS NOT WORKING PROPERLY--IT WOULD NOT DRAIN OUT THE WATER. CHRIS RAEKER LOOKED AT IT AND DETERMINED THAT IT HAD A BAD MOTOR AND THAT IT WOULD NOT BE COST-EFFECTIVE TO REPAIR IT-- WE NEEDED TO REPLACE IT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$45
MELISSA H.
01/2003
appliance repair
 + -1 moreTHEY WERE GREAT AND WE WOULD USE THEM AGAIN
Description of Work: REPAIRED REFRIGERATOR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
ANNA M.
12/2002
appliance repair
 + -1 moreI WAS VERY SURPRISED TO GET A FRIDAY NIGHT PHONE CALL ASKING IF THEY COULD COME BY SATURDAY MORNING! WHAT A PLEASURE! TOO BAD I DIDN''T HAVE A REAL PROBLEM FOR THEM TO FIX.
Description of Work: CAME OUT THE NEXT DAY (SATURDAY!) AND THE PROBLEM WAS NOT WITH OUR WASHER. ONLY CHARGED FOR A SVC. CALL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$45
Jo C.
12/2002
appliance repair
 + -1 morePRICE INCLUDES THE SERVICE CALL. THEY WERE EXCELLENT!! TOLD ME THAT IF THEY FOUND THE PROBLEM TO BE A PLUMBING PROBLEM AND SOMETHING THEY COULD NOT FIX THAT THEY WOULD NOT CHARGE ME FOR THE SERVICE CALL.
Description of Work: REPAIRED GARBAGE DISPOSAL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
VICKI D.
11/2002
appliance repair
 + -1 moreDIAGNOSED THE PROBLEM TO BE CAUSED BY MY DRAIN LINE. THEY COULD HAVE MADE EXTRA WORK FOR THEMSELVES OR TRIED TO SELL ME A NEWER MACHINE THAN MY CURRENT 21 YEAR OLD MODEL BUT DID NOT. THEY WERE RESPONSIVE AND FRIENDLY
Description of Work: DIAGNOSED A PROBLEM WITH MY WASHING MACHINE
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
$40
TOM S.
11/2002
appliance repair
 + -1 moreWAS NOT ABLE TO GET PART FOR THE DISHWASHER; DID FIX THE DRYER.
Description of Work: KITCHEN AID DISHWASHER; WESTINGHOUSE CLOTHES DRYER TIMER DID NOT WORK
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$64
Doug W.
10/2002
appliance repair
 + -1 moreNOTE I DID NOT PURCHASE THIS MICROWAVE FROM PLAZA APPLIANCE AND THE NORMAL MFG WARRANTY (1 YEAR) HAD EXPIRED.
Description of Work: DETERMINED MY GE MICROWAVE OVEN HAD A DEFECTIVE MAGNETRON. SINCE THE MAGNETRON WAS STILL UNDER GE WARRANTY, AND PLAZA APPLIANCE WOULD NOT HONOR THIS WARRANTY, I STILL HAD TO CALL GE TO GET THE MAGNETRON REPLACED. THIS WAS ANOTHER $120 LABOR ON TOP OF THE $45 BILL FROM PLAZA APPLIANCE
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
$45
HAROLD W U.
09/2002
appliance repair
 + -1 moreTECHNICIAN WAS PROFESSIONAL, POLITE and EXPLANATORY. LEFT WORK AREA VERY CLEAN.
Description of Work: REPAIRED LEAKING DISHWASHER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$45
NEIL M.
09/2002
appliance repair
 + -1 moreIN BOTH INSTANCES, THE COMPANY CALLED US ON THE MORNING OF THE REPAIR DATE TO SET OUR EXPECTATION FOR THEIR ARRIVAL TIME. THEY ARRIVED ON TIME, PERFORMED THE WORK IN AN ORDERLY MANNER AND CHARGED A FAIR PRICE.
Description of Work: THE COMPANY REPAIRED OUR REFRIGERATOR. IT HAD A BUILDUP OF ICE AND WAS NOT FUNCTIONING PROPERLY. WE HAD THE COMPANY REPAIR OUR DRYER ON 9/4/02. THE DRUM WAS NOT FUNCTIONING.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
CATHERINE C.
08/2002
appliance repair
 + -1 moreVERY RESPONSIVE TO WHAT I NEEDED AND WITHIN MY TIME FRAMES. PUNCTUAL AND PROFESSIONAL. VERY GOOD EXPERIENCE.
Description of Work: REPLACED ELEMENT IN 30 YEAR OLD ELECTRIC OVEN --- OVERALL CHECK AND ADVISED ON PURCHASING NEW OVEN (NOT NECESSARY NOW, BUT JUST ADVISED ON WHAT TO LOOK FOR WHEN I DO DECIDE TO PURCHASE).
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
PETER M.
07/2002
appliance repair
 + -1 moreTHEY WERE REASONABLE; ONLY DID WHAT WAS NEEDED AT WHAT WE THINK WAS A FAIR PRICE.
Description of Work: SHOWED ME HOW TO OPERATE THE STOVE AND REPAIRED THE DISHWASHER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$175
JANICE & RICH U.
04/2002
appliance repair
 + -1 moreCAME OUT SAME DAY I CALLED. TOLD ME TO USE IT UNTIL IT DIES...NOY WORTH THE REPAIR COSTS.
Description of Work: SERVICE CALL FOR WASHING MACHINE.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
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| punctuality |
$40
GERRY O.
03/2002
appliance repair
 + -1 moreON TIME, NICE PERSONALITY, FOLLOWED UP AS PROMISED, GOOD WORK.
Description of Work: REPAIRED GE OVEN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
LISSA AND DAVID T.
01/2002
small appliance repair
 + -1 moreOTHER THAN WHAT I PAID, I WOULD RECOMMEND PLAZA APPLIANCE. BUT MAYBE THEY ARE ALL THAT EXPENSIVE--I HAD NOTHING TO COMPARE IT TO--THIS IS THE FIRST TIME MY MICROWAVE HAS HAD A PROBLEM.
Description of Work: MY MICROWAVE HAD QUIT WORKING. PLAZA APPLIANCE SENT A TECHNICIAN, WHO CAME THE SAME DAY I CALLED. I LIKED THE TECHNICIAN, BUT I THOUGHT IT WAS A VERY EXPENSIVE REPAIR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$142.5
NANCY P.
11/2001
appliance repair
 + -1 moreI CALLED YESTERDAY FOR SERVICE. THEY CAME RIGHT OUT, TOOK MY WASHER APART, PUT A NEW PART IN IT. THE NEW PART CAUSED THE WASHER TO SQUEAL AND THE MOTOR TO HEAT UP, WITH THE CONCLUSION THAT I NEED A NEW WASHER.
Description of Work: SERVICE CALL ON WASHER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$49
SUZY J.
06/2000
appliance repair
 + -1 moreI'VE USED SEVERAL TIME AND THEY ARE A BIGGER COMPANY, SO IT REALLY DEPENDS ON THE TECHNICIAN THEY SENT.
Description of Work: HE HAD TO GO GET A PART, BUT ONLY CHARGED FOR FIRST TRIP.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Frank C.
03/2000
appliance repair
 + -1 moreVERY PLEASED, THEY WERE PUNCTUAL and RETURNED CALLS. ALTHOUGH THE PART WAS EXPENSIVE, MEMBER THOUGHT OVERALL PRICE WAS REASONABLE.
Description of Work: REPAIRED THE OVEN & REPLACED A PART.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
01/2000
appliance repair
 + -1 moreGREAT JOB, VERY NICE and CLEAN, SEEMED PROFESSIONAL, JUST A REALLY NICE GUY.
Description of Work: DRYER REPAIRED
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
PO Box 78679, Charlotte, NC 28271
www.plazaapplianceservice.comService hours
Sunday:
ClosedMonday:
7:00 AM - 6:00 PMTuesday:
7:00 AM - 6:00 PMWednesday:
7:00 AM - 6:00 PMThursday:
7:00 AM - 6:00 PMFriday:
7:00 AM - 6:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Water Heaters
FAQ
Plaza Appliance Service Co is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Plaza Appliance Service Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Plaza Appliance Service Co does not offer free project estimates.
No, Plaza Appliance Service Co does not offer eco-friendly accreditations.
Yes, Plaza Appliance Service Co offers a 10% senior discount.
No, Plaza Appliance Service Co does not offer emergency services.
No, Plaza Appliance Service Co does not offer warranties.
Plaza Appliance Service Co offers the following services: Laundry, refrigerator, freezer, washers, dishwashers, water heaters, microwaves & servicing all major brands appliance repair.
Installation, stackable washer/dryer, warranty work, thermadore brand, dryer vent work, wall unit ac, appliance refurbishing, painting & solar water heaters.
Contact information
PO Box 78679, Charlotte, NC 28271
www.plazaapplianceservice.comService hours
Sunday:
ClosedMonday:
7:00 AM - 6:00 PMTuesday:
7:00 AM - 6:00 PMWednesday:
7:00 AM - 6:00 PMThursday:
7:00 AM - 6:00 PMFriday:
7:00 AM - 6:00 PMSaturday:
Closed