Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Phoenix Custom Systems

Home Automation, Home Security Systems, Stereo and Home Theater Systems

About us

At Phoenix Custom Systems we will work with you to create a system that meet you needs. We specialize in security cameras, home automation, fire alarms, alarm systems for home and business and access control.

Business highlights

22 years of trusted experience
Veteran Owned & Operated

Services we offer

Home and commercial security, security cameras, home automaton, fire systems, audio and video, home theater

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Zelle

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Jamison P.
07/2016
5.0
home automation
  + -1 more
Tyler and Kevin (?) were excellent. They were on time (actually earlier) which you don't hear about too often, friendly, knowledgable and cleaned up after the install as if no one was ever here.
Description of Work: Installed home alarm system. Digital key pad, key fob, glass breaks, window contacts and smoke alarm. We bought the system for approximately $2000 and have a monthly monitoring fee of $32.50. This seems pretty average from where we came from and what I had priced. You can also rent the system should you prefer to go that route. We are looking to add their security cameras as well at a later date. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jasmine P.
07/2016
5.0
home security systems, home automation
  + 0 more
The staff at Phoenix Customs Systems were very knowledgeable and provided me with several options to fit my needs. I decided that an alarm and camera system was best because my husband often works out of state. On the install date, Phoenix Custom Systems showed up on time and were very professional. I am very pleased with my new security system and love that I can access my cameras and alarm system with my smart phone. I am one satisfied customer.
Description of Work: Alarm and camera system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Brian M.
06/2016
5.0
home automation
  + -1 more
You get what you pay for. These guys are the real deal. They install quality equipment and not that junk you get at stores. Love the piece of mind with being able to see my house from anywhere. When someone rings my doorbell it goes straight to my phone and I can talk with them. Great service from Phoenix. Don't settle with Cpi or Adt junk. Tyler will come to your house and give you hands on what you will get with a nice demonstration with his phone and equipment already installed. Great people.
Description of Work: They installed high end camera's around my house. I can see them no matter were I go. Also when someone rings my doorbell it calls my phone. I can see and talk to them from anywhere all while that person thinks I am home. Also have a 4tb hard drive that stores all data even when I am not watching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Nancy F.
06/2016
5.0
home security systems, home automation
  + 0 more
Tyler Turnwald and Phoenix Custom Systems was very professional, punctual and cleaned up after themselves and answered all of our questions. I would recommend them to anyone looking for security for their family. Sincerely, Nancy Fisher
Description of Work: Installed a full home security system to include video and monitoring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Tom S.
06/2016
5.0
home theater design, home security systems, home automation
  + 1 more
Everything was installed very professionally as per agred and is working extremely well. I would highly recommend Phoenix Custom Systems to anyone looking for a home security system or audio system Tom Schnell
Description of Work: Full home security system with video, audio and home theater system complete with operating computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Joe B.
06/2016
5.0
home security systems, home automation
  + 0 more
Tyler came out to give me an estimate. He showed us several equipment options that seemed fit our needs then custom designed a complete package around mine and my wife's specific wants. All of the equipment us much higher quality than what we had seen in the big box stores. Seeing my house was already constructed Tyler had his work cut out doing what they do best - planning out our CUSTOM installation (Running wires, accessing Internet connection, best placement for equipment, etc...). I meet Kevin along with Tyler the day of installation. Both early of our appointment time and ready to go. They explained exactly what they had planned for my custom installation before beginning and made sure the placement of my 4 outside cameras were where I wanted them. Then the fun began - a nice HOT sunny 95 degrees outside day and 120+ in my attic. They ran all professional grade wiring, (Not the cheap stuff that comes with most boxed systems) keeping all wires hidden out of sight. Definitely not the easiest way but the RIGHT way of doing it. After the installation was complete Tyler went through and programmed my system, set up my phones and computers to monitor our home anytime, day or night, home or away. Kevin finished installing and programming my Doorbell Camera and upstairs doorbell. Added new "Protected by Phoenix Custom Systems" stickers and 2 outdoor landscape signs. The perfect finish to the perfect installation. They double checked everything, positioned all my camera views to my liking and made sure all of the equipment was working correctly and trained me on the use of their monitoring software. Finally cleaned up as if they were not even there and off they went. By far the absolute BEST start to finish crew I have every hired. A good price for great equipment and an overall installation that far surpassed my expectations!!
Description of Work: Custom installation of 4 Security 1080p Outdoor (incredible) monitoring cameras, an 8 channel DVR (hooked to my TV for monitoring) and installed a HD Doorbell Camera and additional indoor upstairs doorbell. Top of the line equipment used by Phoenix Custom Systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    3611 Mount Holly Huntersville Rd, Charlotte, NC 28216

    phoenixcustomsystems.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    29755SPFALV
    Trade License Locale
    North Carolina
    Trade License Authority
    nc alarm board
    Trade License Expiration
    06/06/2017
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Automation,
    Home Security Systems,
    Stereo and Home Theater Systems

    FAQ

    Phoenix Custom Systems is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:30 PM

    Tuesday: 8:00 AM - 6:30 PM

    Wednesday: 8:00 AM - 6:30 PM

    Thursday: 8:00 AM - 6:30 PM

    Friday: 8:00 AM - 6:30 PM

    Saturday: 8:00 AM - 12:00 PM

    Phoenix Custom Systems accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Zelle
    Yes, Phoenix Custom Systems offers free project estimates.
    No, Phoenix Custom Systems does not offer eco-friendly accreditations.
    No, Phoenix Custom Systems does not offer a senior discount.
    No, Phoenix Custom Systems does not offer emergency services.
    Yes, Phoenix Custom Systems offers warranties.
    Phoenix Custom Systems offers the following services: Home and commercial security, security cameras, home automaton, fire systems, audio and video, home theater

    Contact information

    3611 Mount Holly Huntersville Rd, Charlotte, NC 28216

    phoenixcustomsystems.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    8:00 AM - 12:00 PM