Phoenix Custom Systems

alarm system

About us

When considering security for your home or business please rest assure that you will be provided with a plethora of systems to choose from, all customized to fit your need and your price. Give Phoenix Custom Systems a call today!

Business highlights

15 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.949 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.8
Showing 1-25 of 49 reviews

Doug S.
04/2024
5.0
Fast response. Great friendly service. Good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin R.
05/2021
5.0
They did a great job. Installed my cameras quick with no issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angel R.
03/2021
5.0
Kevin and Tyler were very professional and got my system installed and running.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Roy L.
09/2020
5.0
Individuals will be pleased about their expertise and knowledge to answer any question you may have concerning installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Pamela H.
08/2020
5.0
Phoenix Custom Systems promptly arrived at my home to install the Ring doorbell camera. I was impressed with Kevinâ s professionalism and friendly disposition while providing quality work. So, I scheduled an install for additional security and was impressed again with his crew, they too were very thorough and made sure I was happy with the install. Very friendly, pleasant staff and I have already recommended Phoenix to my neighbors.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Martha P.
07/2020
5.0
Mr Kevin Cooke was prompt and very professional. He come to my home to look at the job. I hired him on the spot. Mr. Cooke and the two other workers did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve M.
06/2020
5.0
Tyler is a good problem solver. He enjoys being challenged and offers potential ways to come up with alternative solutions to issues that developed. Bright guy with goof technical skills and experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Tony W.
05/2020
5.0
These guys are top of the line! I can't say enough about the professional manner in which this entire process was conducted. Kevin hit every time mark provided from the first walkthrough to providing the initial estimate, to returning for the install. I purchased two PTZs in addition to the original eight camera installation that was worked for the estimate. Kevin and Tyler arrived right on the time stated, and installed, tested, adjusted 10 cameras, and was finished much quicker than I expected. I have managed programs that did ISP, OSP, AV installation, and support for a number of years. This job was as professional and efficient as any that I've seen done. Observing them in action was impressive. My wife and I are extremely happy with the results and recommend without hesitation for anyone needing security/camera system installations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Lee G.
02/2020
5.0
We were very happy with the services provided by this Technician. He was very professional, knowledgable, and friendly with a can-do attitude. He arrived during the time-frame he stated and his pricing was great. I would definitely utilize his services again. I would strongly recommend this Professional to my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ernie P.
01/2020
5.0
Very professtional and reasonable fee. Highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nina H.
10/2019
5.0
They arrived on time and explained everything. I would use them again and I would reccomend them to all my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mindy F.
10/2019
5.0
Very friendly. Very knowledgeable. Excellent work. Happy with results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra A.
08/2019
5.0
Kevin did a great job. Very professional & took the time to explain how to work everything. Will be hiring again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ferdinand E.
08/2019
5.0
Professional, fast. Kevin was very helpful, followed through on everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,365

Rae P.
08/2019
5.0
good job

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie G.
08/2019
5.0
showed up when they said they would and did the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jessica R.
07/2019
5.0
They were extremely helpful and great to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lukmon F.
06/2019
5.0
They were very professional and on time. Got the best worth of my money. They work with you with variety of options that best fit for your need. I am really happy with the product and services. After the service, it’s was nice of them to check back in with you to make sure everything is working fine. Will recommend and will rehire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Indrajit B.
05/2019
3.0
Kevin promised to fix the issues and so in good faith updating the ratings. Thanks!

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5


Emmanuel B.
02/2019
5.0
They were on time and I was satisfied. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phil G.
08/2018
5.0
On time, very knowledgeable and courteous. Did a great job! Would use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,000

Hope W.
12/2017
5.0
Kevin is awesome! He was prompt and courteous! Even when I had the wrong part, he came back the next day to complete the installation!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

CHRIS G.
11/2017
5.0
Great Company ..... Excellent follow up and great service....Super communication

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Devan H.
10/2017
5.0
First class company.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,750
    • 1(current)
    • 2

Contact information

4009 Corning Pl Ste E2-232, Charlotte, NC 28216

http://www.phoenixcustomsystems.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
959780-CSA
Trade License Locale
NC
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

alarm system

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Phoenix Custom Systems accepts the following forms of payment: CreditCard
Yes, Phoenix Custom Systems offers free project estimates.
No, Phoenix Custom Systems does not offer eco-friendly accreditations.
No, Phoenix Custom Systems does not offer a senior discount.
Yes, Phoenix Custom Systems offers emergency services.
Yes, Phoenix Custom Systems offers warranties.

Contact information

4009 Corning Pl Ste E2-232, Charlotte, NC 28216

http://www.phoenixcustomsystems.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day