Perfect House Cleaning, Inc

Avoid this company. Perfect House Cleaning, Inc. is owned by Olga and Maria, a mother and daughter team. Olga, the mother, makes all the decisions but you can’t communicate with her since her English is limited. Maria came to my home and quoted a price which was reasonable. The initial deep cleaning is $50.00 an hour and the two cleaning girls did a thorough job. Two items were damaged and the girls did not mention this to me, which is wrong. The company paid for half of the repairs. After the next regular cleaning the company informed me that Maria’s quote was wrong and I would have to pay $60.00 more per cleaning. I agreed but did not like the fact that the original quote was not at all accurate. I was told the same two girls would be cleaning my home every time but this is not true. Each time there was a new girl in the crew. The company cleaned my home several more times but the last cleaning was not as thorough. You must have your home cleaned on their schedule and not yours. If you deviate from their schedule you will be charged more money. I advised Maria by telephone that we would be out of the country for most of the month of February and to skip February’s cleaning. She acknowledged this. When I returned for a few days in mid-February there was a telephone message from Maria. She said the girls had come to clean my home and I was not there. This was followed up by an e-mail stating I owed the company $60.00 for their time. Maria never told her staff to cancel my February cleaning and I was expected to pay for Maria’s mistake. I called and e-mailed Maria several times to get this straightened out and Maria never returned my calls or answered my e-mails. These people are not honest and they will not communicate with you. There are many other cleaning companies out there – STAY AWAY FROM PERFECT HOUSE CLEANING.

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Perfect House Cleaning was very responsive and they did a great job. They cleaned all the hard to get areas that really needed cleaning.

Their crew of ladies clean thoroughly and quickly. I tried several cleaning services before and Perfect Housecleaning was the best combination of quality and price.

We were using Perfect House Cleaning for about a year. They did a great job at first, but the past three months have been below average. Floors weren't thoroughly cleaning, dusting only select places, and couches not vacuumed, etc. It seemed like once they had our business they became complacent and the quality started to suffer. We have switched to a higher rated service on Angie's List. I would not recommend Perfect House Cleaning to a friend.

I paid for a deep cleaning, and the provider just barely clean. I was so disappointed buy the girls how performed the job.

Overall service was excellent. They do a through job and i leave the way my house 100 after.

I am very pleased with the attention to detail.

Perfect House Cleaning is a trusted place for my housecleaning needs. They do a fantastic job every time. I trust them to clean my house and make it spotless every time.

They always do a good job. Very professional

I love these folks. I had intended to use their services for 6 mos after my third child was born but once I started working with them, I could not stop. The cleaning is great and if there happens to be anything I want fixed, Maria is very responsive to my request. In addition, I think it's important to note that often with maid service, accidents happen and sometimes things get broken. In more than three years, I have had only two breaks and Maria called me immediately both times and made things right. With other services, I would find broken items myself with no attempts to be up front or honest. They have been VERY accommodating on the occasions when I needed them to come earlier or later than they said I was scheduled for. This company has great integrity, attitude, and work ethic. A great value and a company I have and will continue to recommend for basic residential cleaning service.

They do a good job.

We've always been pleased with their work. They're on time, trustworthy, they're thorough when they clean. The payment is by visit.

After their last visit we noticed they damaged our Tub. A couple of small pieces were chipped out. We also noticed when hey we're cleaning they were using the metal part of the vacuumed cleaner to dust the baseboards but we're scratching the hardwood floors that we he finished. We called out Maria, she was polite and came out to look. She took pictures of the small damage to Tub that we wanted repaired. She went back to her employees and claimed the mars were there. I am glad that with all their jobs that they would remember those marks being There. She said they were not responsible. In the initial meeting she stated that they would repair any damage. My concern is if they broke something valuable and didn't say anything to them, they would deny it and again she would say they didn't do it. The tub was an easy fix, it ended up costing us $35.00. I received a text that my cleaning service was quoted wrong and was going up To $110.00. I have an 1800 sq ft. 3 bed 2 bath house. Talk about not taking responsibility and then raising the price $ 25.00. I can not stand dishonesty. I find them dishonest. Maria was very nice and polite as she shoved a broom stick you know where. Beware of this company.

Used a coupon offered by Angie's list. Spoke with the manager and made an appointment she was very polite and friendly. Told her not necessary to come out and give estimate. Two girls for three hours for $110.00. Seemed like a great deal. Had just used someone recently and their service was horrible, totally overpriced and they were very obnoxious! Will never use them again. They were scheduled to arrive at 8:30 am. About 15 mins. late. Not a big deal. I really thought that three hours was enough time to get the house done being it had recently been scrubbed. Which is why I thought the deal was great. They went over three hours and the charge was $50 for a little less than one hour. I was very disappointed at that point because the deal was such a good price and now I paid them $170 (I didn't have any change) I felt it was way too expensive. They didn't offer me change. Not that it made a difference. They were very pleasant, hard workers and didn't take a break. I made sure they had something cold to drink and told them whatever they needed just let me know. After they left I inspected again and found myself cleaning some cob webs underneather the cabinets and in obvious places. That disappointed me also. The only reason I hired them was because they were recommended on your list with what seemed like a good deal. I should have made sure to double check the overtime fee -- $50 is just ridiculous. I felt like I was taken advantage of.....so I won't be using them again.

I thought it was a tiny bit pricy. Overall they did a great job. The place was spotless. They were efficient and professional. They were very polite.

They were very professional in terms of accommodating my schedule. They actually did more than I had anticipated in the time that they were here. They brought all their own material, and when they left, everything was neat and clean. I used a LivingSocial coupon for the work. Their price of $70 was fabulous; it was about half of their normal price. I would use them again in the future even at their full price.

We were seeking a small, locally owned cleaning service. Perfect House Cleaning provided a comprehensive estimate with optional services as needed. After an initial cleaning during the holidays, we decided to retain them as our regular service provider.