Paul is a good guy. They are really busy. He has an assistant that is very knowledgeable and very good training. He was very pleasant and professional. He know his stuff and knew how to do it. He would chat with the home owner without taking all day to kill a day. It was professionally done. Did a nice job. Cleaned stuff up. No headaches. He does the work right. He's not the cheapest but it's done right. He did extra things without having to be asked. They were right on time and did the job.
Description of Work: They replace an insinkerator and put in a side sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Arthur C.
02/2017
5.0
plumbing
+ -1 more
They did a really good job. I don't really know what plumbers charge, but I didn't get a lot of estimates on this one. The quality was a great job. The guy was very thorough. He could have cut some corners in places and he didn't. He had to deal with some issues with the tile on the floor and he dealt with that really well.
Description of Work: I had a toilet with a very slow leak, or as it appeared to be. He replaced what is in the floor that the toilet sits on.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133
Cassy A.
09/2016
1.0
plumbing
+ -1 more
unknown
Description of Work: The services were performed; however , it failed the inspection that I needed. I paid them $6,000 and they would not give any of my money back. Do not use this company!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from ONE CALL PLUMBING
This work was not performed by 1 Call Plumbing of Charlotte, 7407 Reedy Creek Rd... It may have been done by another company calling itself by the same name. There is no record of this customer in my files.
Kay C.
02/2016
5.0
plumbing
+ -1 more
Wonderful! Called Paul on Sunday about water heater he installed last July not providing hot water. He came over first thing Monday morning and checked it. The problem is electrical and not the hot water heater. Great, reliable service.
Description of Work: Checked water heater installed 7 months ago
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane V.
03/2014
5.0
plumbing
+ -1 more
Everything went smoothly. Prompt and they went right to work doing their job. We were pleased .
Description of Work: New larger hot water heater and changed the gas line and also fixed a slow drain for us .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Jana G.
10/2013
5.0
plumbing
+ -1 more
Unfortunately we had an emergency plumbing problem on a Saturday! Our usual plumber was out of town and he gave us his contact for One Call Plumbing. So I called, totally in panic since the emergency happened at our rental property in Matthews, NC and I am living now in FL. The pipe from the water heater in the garage broke and my renters had to turn water off. John agreed to come out and have a look, also he does not do emergency calls during the weekend at all, which we appreciated a lot in this situation. He fixed the issue right away, which took him less than 30 minutes. Because it was a weekend call we had to pay the weekend rate plus material, but quite honest - it was very fair, since I thought it would cost over $500! We are very happy with his service, flexibility to come out on the weekend and his professionalism. I can recommend this company, even I never meet him - but he helped me in an emergency situation and I am very thankful for that! Thanks a lot!!!! You saved my weekend and the weekend of my renters!!!
Description of Work: Fixed a broken water heater pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Christine M.
06/2013
5.0
plumbing
+ -1 more
We had two outside faucets that needed replacement. Paul purchased quality materials and did a very professional installation, including going underneath the house to level the pipe through the brick work so it would not work its way loose over time. The price quoted includes materials and labor and was reasonable for the work done.
Description of Work: Paul and his helper replaced two outside faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$313.3
Ethel G.
01/2013
4.0
plumbing
+ -1 more
They were very expensive and he was here a very short time (45mins). He replaced the flush system and it did correct the problem.
Description of Work: I was hearing a sound of a leak from my toilet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$149
Barbara M.
06/2010
5.0
plumbing
+ -1 more
I love the way they clean up. It looks like they have never been there when they finish. They even put the new seat on the toilet when they installed it. I am very pleased with their work and they are prompt with any issues I have.
Description of Work: We have used them for several different plumbing issues. Most recently a pipe had burst and was spraying under the house. He came out and fixed the leaking pipe. He has also put in a new toilet which does not use as much water.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TAMMI R.
04/2010
5.0
plumbing
+ -1 more
I am very pleased. Russ was very professional, polite and replaced the fixture in 30 minutes.
Description of Work: Replaced a corroded external hose connection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Bill S.
11/2009
5.0
plumbing
+ -1 more
He knew what he was talking about. He was professional, responsive and punctual. His pricing was reasonable as well.
Description of Work: He did some plumbing work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CHARLES B.
08/2009
5.0
plumbing
+ -1 more
I have an old house and when I was working outside the water spigot broke off and the water was pouring straight out of the house. I was able to turn the water off at the street but it couldn't be turned back on until the spigot was replaced. I called One Call Plumbing on that Saturday afternoon around 3:00 and he came out and climbed under the house to do the work. He put in a new metal bracket to secure the spigot to the house (the old owner put in a plastic bracket) and he installed the spigot.
Description of Work: Replaced outside spigot
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
BILL L.
07/2008
5.0
plumbing, water heater repair
+ 0 more
Answered questions over the phone about different water heater types and made recommendation. Dealt with under-maintained items in a professional manner. Made real attempt to drain old water heater, but sediment did not allow for it. Replaced water heater on the next day. Water heater has worked fine for past two months. Missed one request for examining one particular plumbing issue. Answered questions after the fact about related plumbing issues in the house.
Description of Work: Main cost item, remove old and install new water heater. Did miscellaneous plumbing like replace seal ring on toilet, replace shower stall drain by finding simple solution and avoiding more expense solution, identify potential shower leaks that I could fix.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,200
W G R.
06/2008
5.0
plumbing
+ -1 more
They did a good job. They arrived on time. They did an excellent job. They were very excellent in what they did. I would recommend them and use them again.
Description of Work: It was so long ago a honestly do not remember exactly what they did. I do remember that they did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill C.
02/2008
5.0
plumbing
+ -1 more
Completed all requested work and more. Extra effort to solve faucet problem.
Description of Work: Installed a new toilet, replaced valve stem in leaking shut-off valve and diagnosed problem with powder room sink faucet. Note - On this installation and a previous install of a hot water heater, I purchased the equipment and Paul installed. He is a plumber, not a sales person wanting to "sell" and install.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142.5
LANELL S.
05/2006
4.0
plumbing
+ -1 more
They were very neat. They came highly recommended to me.
Description of Work: They worked on my bathroom commodes.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
SHEREE H.
02/2006
5.0
plumbing
+ -1 more
This company is highly recommended. I hired them primarily because I saw the owner lives in my neighborhood. The owner, Paul, always returned my phone calls, usually the same day. They were prompt, neat, courteous and did the job right the first time. Though not cheap, their prices are comparable to any other plumbing company out there and we would not hesitate to hire them again for any plumbing issues.
Description of Work: Within two visits, they installed a toilet & toilet drain, raised shower head plumbing and installed shower fixtures, installed a sink faucet & drain, and moved plumbing over slightly for the new vanity.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
SHEREE H.
08/2005
5.0
plumbing
+ -1 more
THE OWNER and ANOTHER EMPLOYEE WERE ABLE TO COME OUT ON A FRIDAY MORNING, WHICH MET OUR TIME FRAME. THEY WERE PROMPT, KNOWLEDGEABLE, AND COURTEOUS. THE OWNER WORKED FOR ABOUT 2 HOURS, AND THEN HAD TO LEAVE TO DO ANOTHER JOB. THE OTHER GUY FINISHED. THE ONLY DRAWBACK WAS HAVING TO PAY FOR TWO WORKERS; BUT WE'RE HAPPY WITH THE WORK, AND WOULD HIRE THEM AGAIN IN THE FUTURE.
Description of Work: MOVED & INSTALLED PLUMBING FOR A SHOWER AND TUB; MOVED PLUMBING FOR A SINK, CUT AND CAPPED PIPES FOR A SINK WE WEREN'T GOING TO USE ANYMORE, AND CONNECTED TOILET DRAIN PIPE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$648
Greg B.
01/2005
5.0
plumbing
+ -1 more
ARRIVED RIGHT ON TIME AND WAS ABLE TO REPAIR THE PROBLEM. EVEN HAD REPLACEMENT PART ON HIS TRUCK. VERY POLITE AND EFFICIENT. WAS GRATEFUL HE CAME OUT CONSIDERING IT WAS THE DAY AFTER CHRISTMAS!
Description of Work: REPAIRED CRACKED PIPE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$202
CLARENCE E.
06/2004
5.0
plumbing
+ -1 more
THEY DID THE WORK IN BAD WEATHER, AND WORKED INTO THE NIGHT.
Description of Work: THEY REPLACED A BROKEN WATER PIPE, AND ADDED A VALVE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
ADAM R.
09/2003
4.0
plumbing
+ -1 more
ONE CALL PLUMBING FIXED MY PROBLEMS AND WAS VERY PROMPT. HOWEVER, THE BILL SEEMED A BIT HIGH.
Description of Work: REPLACED SEALS AROUND 2 COMMODES. INSPECTED FOR LEAKS.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$398.45
CLARENCE E.
01/2003
5.0
plumbing
+ -1 more
unknown
Description of Work: I HAD A SEWER DRAIN FROM THE HOUSE THAT BACKED UP. THEY CAME OUT AND CLEARED IT UP. IT BACKED UP AGAIN BECAUSE OF THE CITY AND HE CAME OUT ON THANKSGIVING NIGHT TO CLEAR IT AGAIN. A COUPLE OF DAYS AGO, THEY CAME OUT AND MADE ALL THE CONNECTIONS FOR MY SINK AND FAUCETS IN MY KITCHEN.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
MAYA P.
05/2002
5.0
plumbing
+ -1 more
IN THE PAST HE HAS DONE MAJOR REPAIR WORK FOR US. OTHER PLUMBERS TOLD US WE WOULD HAVE TO RIP OUT OUR ENTIRE BATHROOM, AND HE FIXED IT THROUGH A SMALL HOLE IN THE WALL. HE HAS A LOT OF EXPERIENCE WITH OLDER HOUSES.
Description of Work: RECENTLY, PAUL FIXED TWO SMALL LEAKS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
CONSTANCE M.
07/2000
5.0
plumbing
+ -1 more
THIS MAN IN DOWN TO EARTH. TAKES HIS TIME TO EXPLAIN WHAT HE IS DOING AND WHY. VERY TRUSTWORTHY.
Description of Work: REPLACED COPPER COIL. ALSO FIXED WATER LEAK IN CEILING.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Home Security Systems
FAQ
ONE CALL PLUMBING is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
ONE CALL PLUMBING accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, ONE CALL PLUMBING does not offer free project estimates.
No, ONE CALL PLUMBING does not offer eco-friendly accreditations.
No, ONE CALL PLUMBING does not offer a senior discount.
No, ONE CALL PLUMBING does not offer emergency services.
Yes, ONE CALL PLUMBING offers warranties.
ONE CALL PLUMBING offers the following services: MASTER PLUMBER LICENSE/DOES COMMERCIAL AND RESIDENTIAL REPAIRS/SEWER AND DRAIN CLEANING/CCTV BLIND INSPECTION AND LOCATING.