Before the 2006 inception of Noosa Pest Management, LLC, the Wingate family knew that a service business was in our future. As with Noosa, we enjoy helping others in a capacity that not only solves problems but does so in manner that is consistent to the way we were raised. We treat our clients just as we like to be treated. You will quickly notice the smiling voices you speak with on the phone and the energetic, well mannered and groomed service technicians carrying out our vision. Noosa is a private family owned and operated, local termite, pest control and wildlife service. We service the greater Charlotte metro area including Fort Mill, Tega Cay, Rock Hill, Lake Wylie, Clover and York, South Carolina. If your city is not included in any of these listed please call us as our service area is growing every day! We also have extensive relationships with many pest and termite control firms in North and South Carolina. Email us today: info@noosapest.com.
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Termite & pest control. Botanical pest control. Mosquito control. Wildlife Removal. Crawl space moisture remediation. Mosquito misting systems. Commercial & residential.
I really like them. They do organic treatments, which is safe for our kids and pets. They will even come out for you on the weekends if needed. My neighbors used a different company for mosquito treatment and Noosa had a better, stronger product which worked. Their pricing is very competative. All of the workers I had out were very polite, courteous and professional. Each time they come out, they get better and better. They made their payment options easy; you can pay online!
Description of Work: We have them come out in the summer and do mosquito control service and also do a quarterly pest control. We have a service contract. We have been using them for about 4 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Noosa Pest Management LLC
Member- Thank you for your review and for the time you invested in delivering feedback about our services! We certainly value all reviews. The feedback you offered on the mosquito reduction service allowed us to make an adjustment to our treatment details. We appreciate your patience during that adjustment. Thank you for your loyal support to Noosa Pest Management over the years!
Christine R.
11/2013
4.0
pest control
+ -1 more
I called Linda and explained my situation in detail and I tried to get a quote over the phone for switching companies. She would not do so, and kept talking over me while I was speaking. She said the technicians were the experts, and that I needed to make an appointment. Will came out. He was an incredibly professional and knowledgable man. However, when I told him I was looking to change services, he said that the state of SC makes any new company do an intial "booster". I was frustrated as this information could have been given over the phone. His quote for the booster was higher than the Terminex quote.
Description of Work: I had just moved into my house. I called this company because Terminex ( they previously provided termite protection and pest control) said that I needed to pay for a "booster" for termite protection since it was past the 5 year mark. They told me this after I had signed up and paid for their services.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Response from Noosa Pest Management LLC
Ms. Member- Thank you for your constructive feedback! We are always appreciative of Angie's List members taking the time to offer suggestions and compliments. We do not have a Linda in the office here but we do have Kathy, who originally spoke to you. Termite services are extremely case sensitive. The office staff is trained to offer days and times that our termite specialist is able to visit potential clients and discuss their options because the details of termite work and service agreements can be very detailed overwhelming. We have found that our clients appreciate the face time while discussing these options. As for your situation, we hope that you considered more than price when making your decision. The professionalism and the community involvement from the service provider is as important to many of our clients as the price. We apologize for the challenge it appears you had when speaking to our office originally. This is a very important aspect of our business (the first phone conversation with a perspective client) and we have already discussed how this could have been handled differently. I hope the above explanation helps you understand why Kathy did not give any more information to you during your original conversation. Thank you again for your time and for contacting Noosa Pest Management, LLC.
Isaac H.
10/2013
5.0
pest control
+ -1 more
Solved the problem without using chemicals, however, the service was professional, response was fast, everything was hassle free. If I have a problem that I can't solve, I am calling these guys again.
Description of Work: Mosquito infestation around an outbuilding. Received a quote on eliminating the infestation
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Noosa Pest Management LLC
Member- Thank you for your response and we certainly appreciate the opportunity to serve your mosquito control needs. Please let us know if there is anything we can help you with in the future.
AMY J.
10/2013
4.0
pest control
+ -1 more
I had some issues with responsiveness but believe the owner/firm took measures to make sure these were fixed.
Description of Work: The inspector sprayed for bugs and removed bats in the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Noosa Pest Management LLC
Member- Thank you for your thoughts and feedback. The team here at Noosa Pest strives to make every service visit as seamless as possible. There are always areas to improve upon and we take these opportunity very seriously. Our weekly training meetings are the times where challenging cases are discussed and we all offer suggestions on how aspects of the service could have been improved. The bottom line is that we try our best to treat our clients and potential clients as we ourselves, wish to be treated. Thank you again for your input and we value your business.
DIANE G.
09/2013
5.0
pest control
+ -1 more
technicians that come out are always very prompt and professional.
Description of Work: placed termite traps around our property and maintains them on a quarterly basis.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Noosa Pest Management LLC
Member- Thank you for your comments and your review. We are thrilled to be servicing your termite control needs. Please let us know if we can help you in any aspect of pest control in the future. Thank you again for reaching out to Noosa Pest Management, LLC!
Charles W.
09/2013
2.0
pest control
+ -1 more
On the positive side, Noosa personnel answered their phone promptly and politely. It all went down hill from there. Talked with an office bound sales person at Noosa. They are an A-rated Pest Control company that has been on Angie's List for nearly 6 years. Office person did not know anything about the ant species I described, and was reluctant to transfer me to someone who might be able to provide more detailed information or offer a technician to come to my home to evaluate the situation. She was very interested in getting my address and phone number, however, so an account could be set up. She finally agreed to have "Will" contact me to discuss the situation in more detail and set up and appointment for a visit to my home. It is now 8 days later and I have yet to hear from Will or anyone else at Noosa. While their write-up on Angie's List reads extremely well, my experience with Noosa suggests neither a well-trained, customer-oriented, nor world class service company. I would prefer being told that a company was not interested in my business to being promised a return call which never happened. IN RESPONSE TO THE PROVIDERS RESPONSE, I ADVISED NOOSA'S PERSONNEL - AND STATED IN MY ANGIES LIST REVIEW - THAT THE PROBLEM WAS DEFINITELY NOT -- READ NOT -- FIRE ANTS. SPECIES HAS SUBSEQUENTLY IDENTIFIED AS ASIAN NEEDLE ANTS, WHICH ARE GAINING TRACTION THROUGHOUT THIS PART OF NORTH CAROLINA. SEVERAL OTHER COMPANIES WERE ABLE TO IDENTIFY THIS SPECIES BY BOTH MY VERBAL DESCRIPTION AND FACE-TO-FACE OBSERVATION.
Description of Work: Contacted Noosa Pest Mgmt, along with 6 others from Angies List, to determine their knowledge and experience in dealing with a particular stinging ant problem my neighbor and I are having. While definitely not fire ants, the particular species has now sent 2 members of the 2 families to the hospital as a consequence of single stings from these critters. Because of the very unusual nature of the problem, it was critical that we find an exterminator that knew what he was doing, had experience with this species, and who could implement a control plan which would ensure long-term control.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Noosa Pest Management LLC
Member, thank you for your feedback and time to complete your review. We appreciate all comments and take serious consideration to them. We are deeply regretful for the lack of professionalism displayed by our firm. The simple action of a timely call back to learn more about your situation is a basic function of any service business, especially Noosa Pest Management, LLC as we strive to exceed our clients/potential clients' expectations. Your specific issue with an ant bite/sting that caused health issues with your family members is a serious one. You have indicated that the ants were definitely fire ants. The only common ant specie to cause health issues in humans is the South American Red Imported Fire Ant. Therefore, the office administrator may have been confused by this case. The office team is trained to gather as much contact information as possible, as quickly as possible as many times during an initial conversation, the call is dropped or disconnected from the mobile phone network. The office personnel at Noosa Pest Management, LLC are trained to answer questions quickly if possible. If the answer to the question is not known, they are trained to contact one of the Pest Management Professionals on staff. This was the intent of the office staff person that you spoke with originally. I apologize that you felt as though they were not knowledgable about your situation. As you know, there are millions of different species of insects and wildlife that we deal with on a daily basis. We try our best to educate our team members about the most commons pests, however, the incredible numbers that we are exposed to in this part of the country make it nearly impossible to know about each insect/animal. Given the serious nature of your insect issue, we should have reacted to the return call very quickly and this was not done. For this, I apologize. This was a communication failure and there are no excuses. I hope you can accept our plea for forgiveness as we do try our best to treat others as we ourselves want to be treated. Thank you again for your feedback and I apologize for the communication issue.
Julie F.
09/2013
5.0
pest control
+ -1 more
They were prompt and very thorough, very professional. I just called to get a respray due to the bugs we're seeing and spoke with Cathy. She is very friendly and set us up for tomorrow morning! We also are interested in setting up service for a rental property- definitely trust their work and would recommend them to others.
Description of Work: We signed up for quarterly pest control service with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$56
Response from Noosa Pest Management LLC
Member- Thank you for taking the time to offer your feedback and for your comments. Please let us know what else we can do to better serve your pest control needs! We are here for you. We appreciate your business!
Mark M.
09/2013
5.0
pest control, animal removal
+ 0 more
I appreciated that they were very honest with everything. They were really good and the price seemed fair.
Description of Work: Initially, when I purchased the Big Deal, they told me it was the wrong time of the year to do the work. So they came back in the spring and said everything looked good. They did some sealing up of vents around the house just to prevent other pests like bats.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Noosa Pest Management LLC
Member- Thank you for your feedback and kind words! We certainly operate our business on the highest ethical standards and honesty is a driving force behind this. We treat those we serve as we ourselves, want to be treated. Please let us know how we can help you in the future with your pest control needs. Thank you again!
Dolores C.
09/2013
2.0
pest control
+ -1 more
The quarterly pest control was fine, however I would not recommend doing the mosquito service. I did not see any improvement whatsoever. They also claimed to provide a service that was never done and charge me for it. When I called to investigate the person in charge of sending the invoices via email insisted that the service was provided even when I know it wasn't.
Description of Work: The provider came by to do my quarterly pest control and a mosquito reduction treatment as well. The quarterly pest control was fine, however I would not recommend doing the mosquito control. I did not see any improvement what so ever. They claimed they came by and did the service while no one was home meanwhile someone was home and the service did not take place.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$163
Response from Noosa Pest Management LLC
Member- Thank you for your feedback. We value all comments and take them seriously. In response to your review, I would like to add that we have utilized a GPS tracking service from the largest provider of this service in the country for over 3 years. We utilize this service to monitor driving habits, recording time sheets and for instances like this when we need data to prove location arrival times, driving speed, etc. You stated that we were not at your residence for the mosquito reduction service. GPS shows that we were. We realized that there are always two sides to each story and while attempting to work this out with you, you became hostile and repeatedly remarked that the Noosa Pest Management, LLC technician was lying. We do understand that you were not happy with the mosquito reduction service in general. During the time period in question, we received more rain in this area than we have in over 50 years. This is not an excuse for unacceptable service results but a fact that we battled all summer long. We did reach out many times to attempt to schedule service and found it difficult to communicate and find mutually convenient times for service. We have been working diligently to keep our clients satisfied through this wet summer by offering return services between the paying services at no charge. Based on the ratings that were submitted, you were not happy with the price (F rating). However, you made no comments to the pricing of the services in your comments. Responsiveness was a "D" rating and we feel as though we responded to each of your inquires in a timely manner, as we do with all of our clients/potential clients. At Noosa Pest Management, LLC we strive to treat others as we want to be treated ourselves. We are deeply sorry that you feel as you do. We will not require you to pay back the 50% discount that was extended to you for your first quarterly pest control service and the complimentary initial mosquito service. Typically, when clients do not honor the 12 month service agreement, these charges do get applied. We hope this will offer some conciliation. Thank you again for your feedback.
Nick F.
09/2013
5.0
pest control
+ -1 more
They arrived on time, and were very courteous. We had been having issues with spiders and other bugs around our new construction. Noosa had provided the initial termite spray, and our builder recommended them for pest control. They were able to quote me a price for quarterly service right over the phone, and offered me 50% off with the Angie's List coupon. Very happy with their service, and looking forward to having them keep my home pest free.
Description of Work: Provided initial service for new quarterly pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Noosa Pest Management LLC
Member- Thank you for taking the time to submit your review. We appreciate your kinds words and we hope you will not hesitate to let us know how we can help solve any of your pest control challenges in the future. Thank you again and we look forward to serving your for many years to come.
Lisa V.
09/2013
5.0
pest control
+ -1 more
Technician showed up on time. He answered my questions with knowledge. Apparently the application worked for approximately two months before the mosquitoes came back, which is typical.
Description of Work: Sprayed the lawn to kill mosquitoes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Noosa Pest Management LLC
Member- Thank you for your feedback! We know time is short and your investment in your comments in super important to our business. Please let us know if there is anything we an do to better serve your pest control needs. Thank you again for your business!
Kim A.
08/2013
5.0
pest control
+ -1 more
I discovered a yellow jacket nest behind my window box/siding and the # of bees increased every day. I tried several over-the-counter wasp killers/traps and other tactics but none worked. Finally, I broke down and contacted Noosa on a Sunday evening and they came out the following day. Noosa dusted the nest and I haven't seen a yellow jacket since. I also made sure to seal the area once I knew they were gone. Noosa was very prompt/professional and reasonably priced.
Description of Work: Eradicated yellow jacket nest behind window box/siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Noosa Pest Management LLC
Member! Thank you for your feedback! We love our stinging insect control services! We do not like to reduce the overall population of these pollinating insects but certain circumstances require this. Thank you again for your time and we hope to serve you again in the near future! Thank you again for your business!
Dian S.
08/2013
5.0
pest control
+ -1 more
They've been very prompt and reliable; the techs are super: clean (always put booties over their shoes), thorough and accommodating to special requests; and I've been really pleased with the results. I recommend them highly.
Description of Work: I have a contract with Noosa for termite and bi-monthly pest prevention treatments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Noosa Pest Management LLC
Member! Thank you for your kinds words! We appreciate you taking the time to submit your review and for your business! We look forward to serving your pest and termite control needs for many years to come. Please let us know what we can do to better serve your pest control needs! Thank you again for your time!
JEAN W.
08/2013
5.0
pest control
+ -1 more
Highly professional and congenial visit from Will. Felt absolutely that we were in the best hands for pest control.
Description of Work: Yearly contract with first visit at 50%.($99/visit). Reviewed issues, checked attic and other areas where targeted pest roams. Applied spray inside and outside. Swept cob webs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Response from Noosa Pest Management LLC
Member! We certainly strive to be thorough and leave "no rock unturned" during our initial inspections. Thank you for taking the time to submit your review and for your business. We look forward to serving your pest control needs for many years to come.
Tyler K.
07/2013
5.0
pest control, animal removal
+ 0 more
Noosa was courteous, knowledeable, responsive and did what they said they were going to do for an agreed upon price. That's all I can ask for. They were honest and trustworthy.
Description of Work: Trapped and relocated possum
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Noosa Pest Management LLC
Member- Thank you for your feedback and your time! We look forward to serving your pest control needs for many years to come. Please do not hesitate to call us if there is anything we can do to better serve your pest control needs. Thank you again!
Celeste R.
07/2013
5.0
pest control
+ -1 more
The provider came exactly when they said they would come. The technician was professional and friendly.
Description of Work: Sprayed inside for carpet beetles and reapplied ant bait outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Noosa Pest Management LLC
Thank you for your time and feedback! We appreciate this. Please let us know if there is anything we can do to better serve your pest control needs in the future! Thank you for your business!
DIANE M.
07/2013
5.0
pest control, animal removal
+ 0 more
Well it was very exciting, because the bird got away and started flying around my house. However, the exterminator eventually managed to grab it with his net. He told me he loves his job. The bird was removed from my house and has not returned. I am happy with the service and plan to use them again if necessary.
Description of Work: They removed a bird from my dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Noosa Pest Management LLC
Member- Thank you for your feedback and for taking the time to submit your review! We appreciate your business and if there is anything else we can do to serve your pest control needs in the future, please do not hesitate to call. Thank you again!
ELLA B.
06/2013
5.0
pest control, animal removal
+ 0 more
They were fine. They came on time, when they said they were coming. They did what they said they were going to do.
Description of Work: I used a Big Deal Coupon with Noosa Pest Management in March to spray and gave me some traps for mice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Noosa Pest Management LLC
Thank you for your feedback and for taking the time to let other Angie's List members know how your experience went with Noosa! We appreciate your business.
Judy M.
06/2013
5.0
pest control
+ -1 more
Although my contact with the technician was limited, the little interaction I had was very positive. The appointment was for 8:00 am. Not only was he on time, he was early! Understanding that I needed to finish getting ready for work, he suggested leaving the invoice in the mailbox when he completed the treatment so as to not interrupt me again by ringing the doorbell. He was very polite and professional and seemed conscientious about spraying all areas of the yard. There is still the occasional mosquito, but they have been reduced significantly so that we can enjoy being out on our deck and patio.
Description of Work: Mosquite treatment in front and back yards.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
EUGENE S.
06/2013
5.0
pest control
+ -1 more
.Their price is reasonable. I have used them in different locations and everything was very good and professional as well.
Description of Work: For pest control I have used Noosa Pest Management.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrea A.
06/2013
5.0
pest control
+ -1 more
They are reliable, prompt, and have a reasonable price.
Description of Work: They come quartely to spray for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
Lindsay S.
06/2013
5.0
pest control
+ -1 more
Very well! They came quickly and worked with our schedule.
Description of Work: Sprayed inside and outside house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Ryan L.
06/2013
5.0
pest control, animal removal
+ 0 more
It went fine. They just went out and did it. They were responsive, professional and seemed to be top notch. The only problem I have had is that a squirrel has come in but I am not sure they have anything to do with that.
Description of Work: I used Noosa Pest Management LLC to seal up the house so mice can not get in and set traps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
CURTIS W.
05/2013
5.0
animal removal
+ -1 more
They came out and immediately discovered what the issue was fixed it!
Description of Work: We were having a mouse problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
LINDSAY R.
05/2013
5.0
pest control, animal removal
+ 0 more
Great experience! The technician arrived on time, had a great attitude, provided all the services as promised, and answered all our questions. He also was honest that we might need additional treatments over time, but that we should see positive results within weeks. The mice have been greatly reduced, no longer seem to be getting in the house, and we definitely will have Noosa to come again as good prevention.
Description of Work: Investigated openings allowing mice to enter the house Sealed up openings Applied mouse bait in crawl space
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*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Insulation,
Mold Testing & Remediation,
Misting systems
FAQ
Noosa Pest Management LLC is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Noosa Pest Management LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Noosa Pest Management LLC offers free project estimates.
Yes, Noosa Pest Management LLC offers eco-friendly accreditations.
Yes, Noosa Pest Management LLC offers a 10% senior discount.
Yes, Noosa Pest Management LLC offers emergency services.
Yes, Noosa Pest Management LLC offers warranties.
Noosa Pest Management LLC offers the following services: Termite & pest control. Botanical pest control. Mosquito control. Wildlife Removal. Crawl space moisture remediation. Mosquito misting systems. Commercial & residential.