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NBS TECHNOLOGY INC

Computer Repair, Computer Sales, Internet Service

About us

NBS Technology is a 18-year-old company with an A+ rating with the Better Business Bureau. 5 employees, Cost is determined by the individual job, and travel charges may apply. You can contact us by phone and email. There is an additional charge for 24-hour emergency services. We provide support for homes and businesses around the area.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Computer repair & support, tech support, tech services, remote lap top services. custom built PC's Configure and install computers or network equipment, onsite services & consultations,computer services, computer support, desk top repair, laptop service, wireless LAN set up,router & firewall configurations, data back up and recovery, computer network installation, virus detection & removal, VOIP sales & installation,network cabling & broadband installation, website design, SEO online marketing.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.987 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 87 reviews

ARTHUR A.
06/2018
5.0
computer repair
  + -1 more
They guy came out and was very nice. He spoke plain English so I could understand explaining how to remove old operating system files. The computer now runs more efficiently and is faster. He did a nice job and we established a good relationship. Robert Bashaw is a great computer service technician. I will definitely recommend him and absolutely use him, again.
Description of Work: Computer Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George W.
02/2018
5.0
computer repair
  + -1 more
These folks were very quick to contact me. [I had dropped them a message thru Angies List web site] They listened well and understood the problem, then dove right in to find the cause. Kept in touch with me along the process. I did not feel like ‘just another customer’; they were really interested in helping me. I’ve had the laptop back for a week or so now, and everything’s working great…Thanks to Robert & Phan.
Description of Work: Laptop would not download/install Windows Updates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from NBS TECHNOLOGY INC
Thanks [Member Name Removed]. it was our pleasure.

Sue E.
08/2017
5.0
computer repair
  + -1 more
Phan responded the same day and was able to retrieve and restore my computer files that had been corrupted by several viruses. He worked through the weekend so I would have my computer on Monday for work. Very knowledgeable and professional. Excellent experience!
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NBS TECHNOLOGY INC
Thank you for the review. It was a pleasure working with you.

Jill E.
08/2017
5.0
computer repair
  + -1 more
It was a great experience overall. It was easy to schedule an appointment, the technician arrived on time and quickly did the job. He was very professional and knowledgeable. I will use this service again and again and highly recommend.
Description of Work: I needed help to switch out an old hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NBS TECHNOLOGY INC
Thanks [Member Name Removed]. We are glad to help.

Susan S.
08/2017
5.0
computer repair
  + -1 more
It went very well. Great service was provided, along with charming company.
Description of Work: Transfer of data

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from NBS TECHNOLOGY INC
Thanks [Member Name Removed]. It was a pleasure working with you.

Connie B.
02/2016
5.0
computer repair
  + -1 more
Phan was amazing! He did a great job helping us to fix our computer which was full of viruses. He was able to save some file as well. He was professional, friendly and prompt. I am thankful that he continues to do work for personal computer owners even though he has a strong business working with business owners. I highly recommend NBS Technology.
Description of Work: Fixed our computer which was full of viruses. Restored computer from a back up, recovered some files destroyed by virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bruce S.
02/2016
5.0
computer repair
  + -1 more
Phan was very helpful and easy to work with. He answered my questions and gave me some solid advice about pc software and utilities to use. The pc works much faster now. He advised me on an operating system, which I now use and like. He recommended a different browser, which I now use and am more than satisfied with. He ran a couple of utilities which helped, then left shortcuts to them on my desktop, for future use. I was having major problems with putting slideshows on disc. I learned from Phan that I just needed to get a new DVD burner that would attach by USB. It was very inexpensive and fixed my problem. Before calling Phan, I was beginning to think that my PC might need to be replaced. However, he has shown me that it is as good as new. Thanks, Phan!
Description of Work: He connected to my pc remotely. I had several issues with the computer that he was able to fix. He discovered malware that was slowing it down, and some other smaller problems. I had numerous questions that he answered. The speed and convenience of my pc use has been noticeably improved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Laura S.
04/2015
5.0
computer repair
  + -1 more
When I met with Phan and described the problem, as well as what I had already attempted to do to resolve it, I also told him I was desperate to retrieve my school project. He took a look at the computer, did a few things to it, and then showed me what he had found so far on the computer, including my missing paper, and asked if that was what I was looking for! Needless to say, I was thrilled when he e-mailed the paper to me, and more than happy for him to take the computer and work on it. By Wednesday, he had completely restored the computer to 100% working order, and retrieved all of the data and documents, plus given it a full tune-up.
Description of Work: Over the weekend, my Mac computer crashed out of the blue, losing, among other things, a paper that I had just finished writing for school, but had not yet submitted!. Having had a prior positive experience with NBS, I contacted Phan and explained what the computer had started doing. He offered to meet me within the hour at a local coffee shop to take an initial look at it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

TERESA P.
11/2014
5.0
computer repair
  + -1 more
I found Phan here on Angie's List and decided to give him a try. I called, explaining that there were grinding noises coming from my Dell Studio PC, and that it would barely boot. I assumed it was my hard-drive. Phan took a look at everything and realized that it wasn't my hard-drive. It was the fan on my video card--thank God! He quickly replaced the card with an even better one than the original, and upgraded my RAM at cost. Although NBST usually works for larger businesses with big servers and many computers and other equipment, Phan treated me like I was a VIP customer. He is very friendly and knowledgeable. He even gave me pointers on how to avoid problems with my PC in future. He offered to help with other issues via remote access, when the time comes. I will definitely call Phan with any of my computing needs in the future. It's a relief to find someone I can trust with expensive equipment and sensitive data.
Description of Work: Phan helped me troubleshoot an issue with the PC I use for my home business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda G.
10/2014
5.0
computer repair
  + -1 more
He configured it so that it was working properly.
Description of Work: We had to re-hook up our computer because of an internet/router issue.
Rating CategoryRating out of 5
Yes, I recommend this pro

David M.
04/2014
5.0
computer repair
  + -1 more
Provider arrived at the appointed time, removed new computer from the box and immediately began transferring all information from the old business computer. Phan was very careful to "save" all information from the old computer, rechecking same several times to insure he did not lose any files or folders!! The new computer has Windows 8, with a different email system and he spent a lot of time with me to insure I was familiar with all aspects and nuances of the Outlook Office system so I could hit the ground running when he finished!! Very personable! Very knowledgeable!! Phan's work was completed, I was happy and he was on his way in just over 3 hours!!
Description of Work: I purchased a new computer for my "in home business". Provider transferred all files from old computer to new computer and set up all facets of new computer including Outlook Office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William T.
03/2014
5.0
computer repair
  + -1 more
Phan showed up on time and finished quickly. He was very professional, thorough and personably. He made a change to my modem and when I tried to print later it wouldn't work. I called him and he fixed it immediately by using a remote system. Glad I foun him on Angie's list
Description of Work: Cleaned up and repaired my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
03/2014
5.0
computer repair
  + -1 more
Provider was able to gain access remotely and addressed all my computer issues. He was professional and it was really great as he remained in his office and did the work!! Great experience. Will definitely use NBS Technology again!!
Description of Work: Computer had a number of viruses and was running very slowly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Laura S.
09/2013
5.0
computer repair
  + -1 more
It was a great experience and I would highly recommend this company!
Description of Work: I had been having ongoing problems with my laptop, which I need for school. As I work full-time too, it is challenging for me to schedule a time to do without it. But Tracy offered to either come to my home or meet me at a convenient location to check it out. He quickly diagnosed and repaired the problem, plus gave me some great additional pointers on a number of other issues. I had almost called some of the big box stores but knew I would probably be without the computer for some time, and then would likely get a big sales pitch for a new hard drive or other upgrades. Thanks to my Angie's List friends, I discovered NBS Technologies and I am so glad I did!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Carole W.
08/2013
5.0
computer repair
  + -1 more
They were excellent. They came out and worked on my computer.
Description of Work: I bought a Big Deal for 1 hour of onsite computer labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Phyllis H.
07/2013
5.0
computer repair
  + -1 more
Reviewed applications on computer and assisted in enhancing speed.
Description of Work: Computer tune-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dana A.
06/2013
5.0
computer repair
  + -1 more
NBS is a great team to work with. Phan the owner really took the time to understand our needs and was quick to start putting programs together for my company. Tracy our tech does an fantastic job of trouble shooting and speeding up our network and computers. I have had other IT companies and NBS is the best hands down. The really enjoy what they do and are a real joy to work with.
Description of Work: Business upgrade of computer and software

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$999

CHARLES P.
05/2013
5.0
computer repair
  + -1 more
When laptop failed, we called NBS Technology, Inc. (who is our normal computer helper) and Phan: Responded within hours since he knew we used the computer for work Determined that the hard drive had burned up and identified the root cause Took the computer, ordered parts and returned it repaired within 48 hrs Set up the repaired computer, reestablished all software, and got us going Came back two days later to wrap up some small software items that we found while working Phan and Tracy, who often handles our computers, printers, scanners, etc. are skilled, up-to-date, and able to fix any problem we've had on Windows and Apple machines. We highly recommend them.
Description of Work: Diagnosed and corrected problems with failed expensive Dell Laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

daphne S.
03/2013
5.0
computer repair
  + -1 more
I called this compant because I wasn't sure If I should have my computer repaired or buy a new one. I was told to buy a new one because my computer is 6 years old. The gentleman I spoke with even answered my questions about what would be the best purchase and what I should spend, even what would be too much to spend. these guy's are the kind of people this website was created to find... honest and helpful!
Description of Work: No work was performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianna J.
12/2012
5.0
computer repair
  + -1 more
This is the second time we have used NBS. Both times we have had Tracy do the work. He isamazing..very professional and knowledgeable. Both times he came the same day and completed the work within the hour that we paid for the big deal. I would call them again in a heartbeat. After he left, a question came up. He found the answer and called back and walked me through it at no cost. He is te best!!!!
Description of Work: Fix wireless for IPad and computer, also TIVO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Nichole W.
12/2012
4.0
computer repair
  + -1 more
Purchased a deal through Angie's List, repair person arrived on time, performed the work in an hour or less, explained to me what he did and what we could do to fix the problem he did find.
Description of Work: Performed diagnostic work on our pc. Was able to update Windows, clean up hard drive and remove a blown video card.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Nancy C.
12/2012
5.0
computer repair
  + -1 more
It turned out well they were very professional and efficient.
Description of Work: I purchased a big deal for 1 Hour of On-site Computer Labor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cillay P.
11/2012
5.0
computer repair
  + -1 more
The tech came and picked my laptop up, performed diagnostics, and reported back to me that the motherboard would have to be replaced. Because I chose not to have it repaired, he will bring my laptop back to me when he's in the area of my work. Both techs I dealt with were very nice, professional, and responded to me in a timely fashion.
Description of Work: The tech came and picked my laptop up, performed diagnostics, and reported back to me that the motherboard would have to be replaced. Because I chose not to have it repaired, he will bring my laptop back to me when he's in the area of my work. Both techs I dealt with were very nice, professional, and responded to me in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Jennifer B.
09/2012
5.0
computer repair
  + -1 more
We are a start up business requiring help with hardware, software and installation of company network. NBS was very professional and gave good advice regarding equipment features and functionality. Most importantly they answered the phone whenever we called. If they were not able to come to office right away there were able to troubleshoot remotely. I trust NBS to guide us in the right direction and to take care of us in an emergency. I would highly recommend this company!!
Description of Work: NBS installed our company router, firewall and voice over IP. They also ordered, delivered and set up equipment for entire office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Elizabeth K.
09/2012
5.0
computer repair
  + -1 more
I have absolutely no complaints from my end relative to the services performed. I would highly recommend this company to anyone! PS I am a return customer as I used them over a year ago.
Description of Work: My desktop computer had acquired some functional irregularities which Tracy was immediately about to diagnose and fix. It now runs as well as it did when it was first bought several years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Contact information

10720 Carmel Commons Blvd Suite 370, Charlotte, NC 28226

http://www.Protechllc.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Internet Service

FAQ

NBS TECHNOLOGY INC is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

NBS TECHNOLOGY INC accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, NBS TECHNOLOGY INC offers free project estimates.
Yes, NBS TECHNOLOGY INC offers eco-friendly accreditations.
No, NBS TECHNOLOGY INC does not offer a senior discount.
Yes, NBS TECHNOLOGY INC offers emergency services.
No, NBS TECHNOLOGY INC does not offer warranties.
NBS TECHNOLOGY INC offers the following services: Computer repair & support, tech support, tech services, remote lap top services. custom built PC's Configure and install computers or network equipment, onsite services & consultations,computer services, computer support, desk top repair, laptop service, wireless LAN set up,router & firewall configurations, data back up and recovery, computer network installation, virus detection & removal, VOIP sales & installation,network cabling & broadband installation, website design, SEO online marketing.

Contact information

10720 Carmel Commons Blvd Suite 370, Charlotte, NC 28226

http://www.Protechllc.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM