MyNewFloor.com

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

A premier flooring company in the Carolinas, MyNewFloor.com was founded by a talented, design savvy professional with 15 years of experience in designing and installing a variety of flooring products. Our company is built on the principles of honesty, quality, craftsmanship, and a sincere effort to provide 100% customer satisfaction! You can be sure that only our professional, knowledgeable and experienced installers will complete all the work for you. We do not sub-contract any of our projects.

Business highlights

19 years of trusted experience
Eco Friendly

Services we offer

Carpet, Wood, Laminate, and Vinyl Plank

Services we don't offer

Flooring Repairs and Hardwood Refinish

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Our Recent Projects


Photos of past projects

Reviews

4.6333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
3%
2
6%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 326-333 of 333 reviews

Lesley O.
06/2014
5.0
hardwood floor, ceramic tile, flooring contractor
  + 1 more
.
Description of Work: Beautiful new tile floor in guest bathroom. |Entire experience was outstanding!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$424

Laura M.
06/2014
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Kenneth P.
06/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Installed tile in small laundry room. They started the job at about 12 noon with floor preparation then tile installation which took about 2 hours. The installers came back the same evening to grout the tile which took about 1 hour. Tile was ready for use the next morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Tim M.
06/2014
3.0
hardwood floor
  + -1 more
unknown
Description of Work: I did not use. I rec'd an estimate only for wood flooring in the living & dining room. The provider showed up on time, he only answered the questions I asked him and did not appear Interested in doing the work.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$3,500

Melissa T.
06/2014
2.0
hardwood floor
  + -1 more
unknown
Description of Work: They cancelled my scheduled service appointment and could not confirm when they would be able to complete the work. They were late to the first appt and only had two tiles to choose from.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$349

Sharon O.
05/2014
2.0
hardwood floor
  + -1 more
unknown
Description of Work: Carlo very busy.

Rating CategoryRating out of 5
value
5.0
responsiveness
2.0
punctuality
2.0


Ranjit R.
07/2012
2.0
hardwood floor
  + -1 more
as mentioned above
Description of Work: I scheduled an estimate appointment with this company. The representative showed up 20 mins late to an appointment, on a weekday. They didn't even bother to call me and warn me on the delay. The sales representative then walked in and started by saying that a "refinishing" on the floor could not be performed at all. He identified wet spots on the floor and tried to convince me that there were leaks in my floor. In fact, my pets had their drinking bowls in those spots, causing the wood to rot. He went further and said my only recourse was to buy new lumber (from his store), and redo the floor.I decided to humor him and asked for an estimate. Seven days and counting, no follow ups and no emails or estimates from these folks. I would not recommend these folks or use their services myself.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Anastasia M.
03/2012
3.0
hardwood floor
  + -1 more
See above comments.
Description of Work: What a mess. My house was full of stain handprints all over the walls. We have yet to hire a painting company to fix all the mess on the walls. Even the bathroom toilets have stain marks on them so I have to change those as well. They were very sloppy. I had to pick up cans and cigarette buds that were thrown all over my front yard every time I stopped by the house. Floors are ok, I just wish they had been more careful.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0

$3,800

Contact information

1820 Westinghouse Blvd Ste L, Charlotte, NC 28273

http://www.mynewfloor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation,
Marble and Granite,
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
Countertops and Backsplashes,
Cabinet Making

FAQ

MyNewFloor.com is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

MyNewFloor.com accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, MyNewFloor.com offers free project estimates.
Yes, MyNewFloor.com offers eco-friendly accreditations.
No, MyNewFloor.com does not offer a senior discount.
No, MyNewFloor.com does not offer emergency services.
Yes, MyNewFloor.com offers warranties.
MyNewFloor.com offers the following services: Carpet, Wood, Laminate, and Vinyl Plank
Flooring Repairs and Hardwood Refinish

Contact information

1820 Westinghouse Blvd Ste L, Charlotte, NC 28273

http://www.mynewfloor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed