A premier flooring company in the Carolinas, MyNewFloor.com was founded by a talented, design savvy professional with 15 years of experience in designing and installing a variety of flooring products. Our company is built on the principles of honesty, quality, craftsmanship, and a sincere effort to provide 100% customer satisfaction! You can be sure that only our professional, knowledgeable and experienced installers will complete all the work for you. We do not sub-contract any of our projects.
My entire bathroom is about 100 sq ft - I thought to would be able to negotiate a modification of the square footage because I already had removed the old floor and had my own tiles - the person who came by to measure nixed this immediately - He promised to email me an estimate for the entire 100 sq foot space, but I never received it I WOULD LIKE TO HAVE A REFUND OF THE ENTIRE $349 I PAID ON APRIL 14, 2014
Description of Work: Came by to measure the work to be done: ceramic tile installation for 40 sq ft.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$349
Jennifer W.
05/2014
5.0
hardwood floor, flooring contractor
+ 0 more
United Flooring first came to lace in some hardwood where we had taken a wall down. They are friendly, as respectful as it gets, and the quality is amazing. When they were finished, no one could tell where the new wood and the old wood met. The room was perfect. We just had them install oak hardwood in our master bedroom, replacing the old carpet, and matching what the rest of the house has. We were hoping that it would look like the existing and seem like the house was built this way and we are really happy with the results. Top notch, finishes on schedule and prices are great! Highly recommend United Flooring.
Description of Work: Installed hardwood in the master bedroom and matched hardwood with the rest of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Jennifer W.
05/2014
5.0
hardwood floor
+ -1 more
United Flooring first came to lace in some hardwood where we had taken a wall down. They are friendly, as respectful as it gets, and the quality is amazing. When they were finished, no one could tell where the new wood and the old wood met. The room was perfect. We just had them install oak hardwood in our master bedroom, replacing the old carpet, and matching what the rest of the house has. We were hoping that it would look like the existing and seem like the house was built this way and we are really happy with the results. Top notch, finishes on schedule and prices are great! Highly recommend United Flooring.
Description of Work: Installed hardwood in the master bedroom and matched hardwood with the rest of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Alex D.
05/2014
5.0
hardwood floor, flooring contractor
+ 0 more
I had some problems picking out the right hardwood floors for my house. The team at United Flooring was very helpful and knowledgeable. They went over tons of samples with me and made sure I was getting the right look, and made sure I got the right price. The installation was beautiful and the crew was very professional. I love my new hardwood floors!
Description of Work: Installed hardwood in my living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Crystal M.
05/2014
5.0
flooring contractor, hardwood floor
+ 0 more
I am a repeat customer. Six years ago I had United Flooring redo the floors in a house built in the 1970's, not only did they do an excellent job of bringing luster back to the floor in the living area, they perfectly matched that flooring with a new floor that runs down the hallway. A perfect match, you can't tell where the original flooring meets up with the new flooring. I now came back to United Flooring to have new floors placed in two bedrooms. Top notch work once again, they did an excellent job. 5 stars
Description of Work: Installed hardwood in two bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Crystal M.
05/2014
5.0
hardwood floor
+ -1 more
I am a repeat customer. Six years ago I had United Flooring redo the floors in a house built in the 1970's, not only did they do an excellent job of bringing luster back to the floor in the living area, they perfectly matched that flooring with a new floor that runs down the hallway. A perfect match, you can't tell where the original flooring meets up with the new flooring. I now came back to United Flooring to have new floors placed in two bedrooms. Top notch work once again, they did an excellent job. 5 stars
Description of Work: Installed Hardwood in two bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Crystal M.
05/2014
5.0
hardwood floor, flooring contractor
+ 0 more
I am a repeat customer. Six years ago I had United Flooring redo the floors in a house built in the 1970's, not only did they do an excellent job of bringing luster back to the floor in the living area, they perfectly matched that flooring with a new floor that runs down the hallway. A perfect match, you can't tell where the original flooring meets up with the new flooring. I now came back to United Flooring to have new floors placed in two bedrooms. Top notch work once again, they did an excellent job. 5 stars.
Description of Work: Installed Hardwood in two bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Walt S.
05/2014
5.0
flooring contractor, hardwood floor
+ 0 more
Team showed up on time and had all flooring installed by time they left. There were a few issues that Fabio resolved. The floors looked great and we are very happy with the outcome.
Description of Work: Removed existing hardwood in kitchen & dining room and replaced with new hardwood. Installed linoleum in laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Carole L. B.
05/2014
5.0
hardwood floor
+ -1 more
They were very nice to work with and pleasant.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$349
Estela L.
04/2014
5.0
flooring contractor, hardwood floor
+ 0 more
Carlo and the guys at United Flooring are great. My husband and I discovered hardwood floors under the carpet of the home we had just purchased. Carlo came out and gave us an estimate and a timeline for completion for refinishing the floors. I spoke to Carlo numerous times on the phone about changes in schedule and he was wonderful on working with us. The crew did a wonderful job and they were very efficient and well organized in their work on our floors. Every change with the floor, schedule, anything was met with a can do attitude by Carlo and his crew. We could not be more pleased with the floors and the customer service we received from United Flooring. We highly recommend United Flooring!!
Description of Work: Refinished Floors that were underneath carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Estela L.
04/2014
5.0
hardwood floor, flooring contractor
+ 0 more
Carlo and the guys at United Flooring are great. My husband and I discovered hardwood floors under the carpet of the home we had just purchased. Carlo came out and gave us an estimate and a timeline for completion for refinishing the floors. I spoke to Carlo numerous times on the phone about changes in schedule and he was wonderful on working with us. The crew did a wonderful job and they were very efficient and well organized in their work on our floors. Every change with the floor, schedule, anything was met with a can do attitude by Carlo and his crew. We could not be more pleased with the floors and the customer service we received from United Flooring. We highly recommend United Flooring!!
Description of Work: Refinished Floors that were underneath the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Victor R.
04/2014
4.0
hardwood floor
+ -1 more
More that I be able to afford
Description of Work: Just an estimate
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,500
Mark W.
04/2014
5.0
flooring contractor, hardwood floor
+ 0 more
United Flooring did a fantastic job on my hardwood flooring project. Carlo and his guys paid close attention to detail and made sure the job came out perfect. The outcome of the sand and finish of my hardwood floors was significantly better than I ever imagined it could be and the price was very competitive. I got several bids on this project and I picked United Flooring because the estimator Carlo was so knowledgeable took the time to go over every detail with us. They took some dingy old floors and made them look brand new again! I will absolutely recommend this company to all of my family and friends!!!
Description of Work: This company installed hardwood and refinished floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Jamila M.
04/2014
4.0
ceramic tile
+ -1 more
I called to schedule the appointment and they forgot about the appointment. I called in and they did come out 30-40 minutes after I spoke with someone in the office. The deal didn’t work out because I was under the impression that price was for the entire floor but the big deal was towards the floor.
Description of Work: I purchased a Big Deal for $349 for New Ceramic Tile Floor
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$349
Brian J.
04/2014
5.0
hardwood floor
+ -1 more
Very, very happy!!! I told the estimator, Carlo, my budget and what I wanted. He knew exactly what to offer me, and it was by no means cheap looking. Very willing to answer any and all questions I had. The staff was friendly, clean, and professional. We had wood floors installed and their crew they stand by was amazing. We will be calling them soon to do the kids' rooms. We couldn't be happier and more pleased. We were also glad to stay local. Great business that I'm sure is here to stay.
Description of Work: Replaced the all the downstairs carpet for hardwood at our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Marcelo M.
04/2014
5.0
hardwood floor
+ -1 more
I had a great experience with United Flooring. Before I began this project, I priced several businesses in the area, and United Flooring came in not only with the most competitive bid but also with the highest quality materials. Throughout the entire process, Carlo was very helpful in explaining the flooring options that were available and helping me decide what would be best for my home. The install crew was in and out of the house for almost three days and was always very nice, professional and trustworthy. I highly recommend United Flooring!
Description of Work: installed hardwood in the living and dinning room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Ingrid W.
04/2014
5.0
flooring contractor, hardwood floor
+ 0 more
I found this company on the internet. Called them, and in the same day I received an estimate from Carlo, who by the way was very knowledgeable and gave me the best options I could think of regarding pricing/functionality of my floors. The job was scheduled within three days and their team came install the floors. The team was very professional, helpful, and answered every single question I had during the installation process. They were done in one day, and when they left the house was exactly as it was before they came in, the only difference was the new floor, which is a thousand times better. I could not be happier about the new floors. I spent an average of 2k less than what the other three companies had quoted me on. I saved money, did not have to worry about the job being done, and the final result is the best possible. I am so glad I hired United Flooring. Highly recommend them to anyone who has flooring needs.
Description of Work: They had to replace carpet for hardwood floors on the master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Ingrid W.
04/2014
5.0
hardwood floor
+ -1 more
I found this company on the internet. Called them, and in the same day I received an estimate from Carlo, who by the way was very knowledgeable and gave me the best options I could think of regarding pricing/functionality of my floors. The job was scheduled within three days and their team came install the floors. The team was very professional, helpful, and answered every single question I had during the installation process. They were done in one day, and when they left the house was exactly as it was before they came in, the only difference was the new floor, which is a thousand times better. I could not be happier about the new floors. I spent an average of 2k less than what the other three companies had quoted me on. I saved money, did not have to worry about the job being done, and the final result is the best possible. I am so glad I hired United Flooring. Highly recommend them to anyone who has flooring needs.
Description of Work: They had to replace carpet for hardwood floors on the master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Amy A.
04/2014
5.0
flooring contractor, hardwood floor
+ 0 more
Magnificent job done on my floors by United Flooring. I recently bought a new house, and the hardwood floors in the living room looked really old, and I thought I would have to replace them completely. I contacted United Flooring, and Carlo their estimator came to the house for a free estimate. He gave me great news that the floors could be refinished, and that way I would save a lot of money instead of having to replace them. The job was scheduled to be commenced on the following week from when I got the estimate. These guys did an amazing job. I was surprised how good the floors turned out to be, it looks brand new. I am amazed by the end product. Plus, I saved a lot of money by doing the refinishing floors process. I have already recommended this company to many of my friends and family. They do an amazing job from start to finish.
Description of Work: This company refinished the hardwood floors in my living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Amy A.
04/2014
5.0
hardwood floor
+ -1 more
Magnificent job done on my floors by United Flooring. I recently bought a new house, and the hardwood floors in the living room looked really old, and I thought I would have to replace them completely. I contacted United Flooring, and Carlo their estimator came to the house for a free estimate. He gave me great news that the floors could be refinished, and that way I would save a lot of money instead of having to replace them. The job was scheduled to be commenced on the following week from when I got the estimate. These guys did an amazing job. I was surprised how good the floors turned out to be, it looks brand new. I am amazed by the end product. Plus, I saved a lot of money by doing the refinishing floors process. I have already recommended this company to many of my friends and family. They do an amazing job from start to finish.
Description of Work: This company refinished hardwood floors in my Living Room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Chris P.
04/2014
4.0
flooring contractor, hardwood floor
+ 0 more
Having waited 5 months to write this review I would say that overall the project went well. Carlo cam e to the house to walk thru our options and take measurements and he was the most polite and professional of the salesmen that we had talked to. The price he was able to give us either matched or beat his competitors. Due to the pricing and that fact that we liked Carlo we decided to go with his company over more experienced/tenured Charlotte contractors. It started out very well as Carlo was able to work w/ the flooring manufacturer we liked and wanted (Cali Bamboo) and was able to get a better price on it then what we would have been able to do. The install had its challenges. It was a learning experience for me, as I now know I need to be clear in my expectations and make sure I stay on top of the contractors. Carlo wasn't present for much of the install and we did run into some hiccups (flooring was installed perpendicular to our desired direction), glue residue was left on the floor, the staining of the stairs initially did not come close to matching the bamboo. At the end of the day, Carlo and his team were able to correct all of our issues (other than the direction of the floor, though he did volunteer to rip it out and do it again). We butted heads a few times as I felt like he and his team INITIALLY did not want to take responsibility for some of the issues that we encountered. Long story short, while we ran into some bumps along the way, Carlo and his team did come thru and we are VERY happy with our results.
Description of Work: Removed existing glued down hard woods and carpet from the downstairs and replaced with glued down solid bamboo with matching quarter round. Removed the carpet from the stairs and replaced with oak treads stained to match the bamboo. Also stained the handrails along the stairs which we sanded ourselves.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10,500
Fabio M.
04/2014
5.0
hardwood floor
+ -1 more
When me and my husband were moving in to our new home in the beginning of this month we realized there were some touch up and some home remodeling to do in the floors and around in the house. However, after some thought we decided to go big and refinish the hardwood floors in the entire house. We selected 5 companies by their reputation and tried to contact them. United Flooring Group was the only one who answered right away. They were able to schedule my estimate for the next day. Carlo was very helpful and gave us a very complete estimate of what needed to be done. The job was started within three days, and the guys were very professional, they did an amazing job. They seemed very organized, and the house was kept clean all the time. The best part of our experience is that they were able to finish on the time scheduled, and within the time frame we wanted. We received a very good treatment from United Flooring and I will be referring this company to family and friends.
Description of Work: Refinished Floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Emily V.
03/2014
5.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
I had a unique situation because I needed to remodel my house and refinish my floors when I was out of state, so I needed someone I could trust on a good and detailed estimate, and somebody that would get the job done. I had my neighbor showing the house to the companies I received estimates from. I needed to go with the company I could trust the most, a company that showed me they were quoting the job fairly, and for the right items. United Flooring was my right bet. The estimator Carlo explained every detail of the job over the phone, and gave me a great price for the entire job. I had purchased the tile for the bathroom, so I was quoted on the repair on some boards of hardwood, refinishing the floors, and the tile installation. I must say, I love the tile in the bathroom, and my floors look amazing. This company was always very punctual on their schedule, and very responsive over the phone. Every time I needed to know anything about the job they would answer me right away and give me a detailed update on the job situation. Highly recommend this company!!!!!!!!!!!
Description of Work: Repaired, sanded and finished hardwood floors. Installed tile in a bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Elena M.
03/2014
5.0
flooring contractor, hardwood floor
+ 0 more
When me and my husband were moving in to our new home in the beginning of this month we realized there were some touch up and some home remodeling to do in the floors and around in the house. However, after some thought we decided to go big and refinish the hardwood floors in the entire house. We selected 5 companies by their reputation and tried to contact them. United Flooring Group was the only one who answered right away. They were able to schedule my estimate for the next day. Carlo was very helpful and gave us a very complete estimate of what needed to be done. The job was started within three days, and the guys were very professional, they did an amazing job. They seemed very organized, and the house was kept clean all the time. The best part of our experience is that they were able to finish on the time scheduled, and within the time frame we wanted. We received a very good treatment from United Flooring and I will be referring this company to family and friends.
Very satisfied with the work this company performed in my house. The flooring technician was very helpful and was able to answer all of my questions, unlike the other companies I had the estimate from. The work was commenced on the scheduled day and they finished on time. The work was very clean and I did not have any issue with the installation crew. Everyone in this company seemed to be very professional. Happy to have chosen United Flooring.
Description of Work: Replaced 1100 sf of hardwood, and installed tile in two bathrooms.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation,
Marble and Granite,
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
Countertops and Backsplashes,
Cabinet Making
FAQ
MyNewFloor.com is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
MyNewFloor.com accepts the following forms of payment: Check,CreditCard,Financing Available