Mr. Rooter Plumbing of Charlotte

4.8(
13
)

Plumbing, Drain Cleaning, Water Filtration and Softening,

... +6 more

About us

Mr Rooter Plumbing of Charlotte is locally owned plumbing and drain company. The owner Tanya Iliev has been Charlotte resident since 2006, and is very familiar with the local business environment. As a homeowner, mother and wife she understands very well the dynamic of being a homeowner and her number one priority is leaving happy every customer. Our company adopted Tanya's high standards to serve our clients. We do put door mat to wipe our feet, we do put floor protectors on our shoes, we cover with drop sheets if the job is bigger and requires multiple in and out of the house. We cover walls and floors with plastic if the job is messy, we protect our customers property.

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

Free estimates, Unclog drain lines, Unclog main line stoppages, Unclog toilets, Replace Sewer, Repair drain lines, Repair Sewer , Sewer Video Inspection, Drain Video Inspection, Hydro jetting, Under slab drain lines repair, Under slab Water Lines repair, Excavating, Water lines repair from city to house, Water lines replacement from city to house, Drain Line replacement, Drain lines installation, Water lines installations, Whole house re-pipe, Whole house water lines replacement, Whole house Drain lines replacement, Filtration systems, Whole house filtration systems, Water softeners, Tankless water heaters, Gas line installation, Gas leak repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.813 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
15%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Write a review

Filter reviews by category

Showing 1-13 of 13 reviews
Randy B.
03/2025
5.0
plumbing
  + -1 more
Technician was very professional and cleared obstruction to be able to use the toilets, sinks showers and washer. Identified the faults in my pipeline to prepare for additional work.
Description of Work: Cleared obstruction and and identified faults in the piping.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Paula C.
04/2022
4.0
plumbing
  + -1 more
Polite, affordable, knowledgeable, friendly, and clean.
Description of Work: Plumbing service.
Rating CategoryRating out of 5
Yes, I recommend this pro
Edward B.
11/2021
4.0
plumbing
  + -1 more
The work was fine and the technician was professional. The only negative was after I got an estimate from the technician, he refused to honor the 5 percent Angie's List discount. He told my his estimate was as good as it can be based on late day service, whatever that means. The price he quoted was very reasonable and comparable to other service companies, but it was disappointing to learn he would not use the AL discount, especially since I called the number via the AL website.
Description of Work: Replace valve stop on ice maker supply line.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$192
Frank W.
02/2021
5.0
excavators, water softeners
  + 0 more
Very well. Chris Murphy was on time, did what needs to be done and explained the system extremely well.
Description of Work: Update malfunctioning water softener and routine maintenance.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Michael D.
08/2020
5.0
plumbing, water softeners
  + 0 more
Excellent work, very professional
Description of Work: Plumbing work
Rating CategoryRating out of 5
Yes, I recommend this pro
John L.
07/2020
5.0
drain cleaning
  + -1 more
Professional with the right tool and know-how shamed this DIY'er yet again. Chris was great and fast; in and out in about 15 minutes; half of that showing me that the drain was fixed.
Description of Work: Clear stoppage
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Lorraine H.
05/2020
5.0
gas leak repair
  + -1 more
Excellent very fast job perfect
Description of Work: Installed gas laterns
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
G. D.
04/2020
5.0
plumbing, water heater repair
  + 0 more
I have used Mr. Rooter Plumbing of Charlotte several times. Each encounter was excellent. I have experienced several of their technicians. All of the technicians have been efficient, Extremely knowledgeable and helpful. I am pleased and happy to highly recommend Mr. Rooter Plumbing of Charlotte.
Description of Work: Gas line install
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott P.
03/2020
5.0
excavators, plumbing, drain cleaning
  + 1 more
They did an excellent job!
Description of Work: A root blocked my water pipe. They removed the root.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Kevin H.
03/2020
5.0
water heater repair
  + -1 more
He was professional. He has tools on him. He gave me pretty fair price. He knew what he was doing.
Description of Work: They replaced a water line going to my water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro
$640
Lyle N.
03/2020
5.0
plumbing
  + -1 more
It was excellent. They were very informative. They were very professional. They were courteous.
Description of Work: They fixed my plumbing leak.
Rating CategoryRating out of 5
Yes, I recommend this pro
$120
Amy K.
03/2020
5.0
plumbing, drain pipe
  + 0 more
They are very responsive to calls and very courteous! The prompt service and professionalism is great! William listens to our concerns and promised to solve our issues. Pricing is very very reasonable and the work is top notch! I will continue to use them and recommend them highly.
Description of Work: Water line repaired and washing machine hook ups replaced
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr. Rooter Plumbing of Charlotte
Thank you for taking the time to rate our company! Your feedback is very important for us.
Edward T.
11/2019
5.0
plumbing
  + -1 more
They have been excellent in every way and I would highly recommend them.
Description of Work: I have used them for two years for multiple plumbing needs.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mr. Rooter Plumbing of Charlotte
[Member Name Removed], Thank you for the positive review! We happy we could help.

    Contact information

    9305 Monroe Rd, Charlotte, NC 28270

    http://www.mrrooter.com/charlotte

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    L.29897
    Trade License Locale
    North Carolina
    Trade License Authority
    North Carolina: Plumbers
    Trade License Expiration
    12/31/2025
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Filtration and Softening,
    Water Heaters,
    Excavating,
    Natural Gas Lines,
    Drain Pipe Installation,
    Sewer Cleaning,
    Wells and Pumps

    FAQ

    Mr. Rooter Plumbing of Charlotte is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Mr. Rooter Plumbing of Charlotte accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Mr. Rooter Plumbing of Charlotte offers free project estimates.
    Yes, Mr. Rooter Plumbing of Charlotte offers eco-friendly accreditations.
    No, Mr. Rooter Plumbing of Charlotte does not offer a senior discount.
    Yes, Mr. Rooter Plumbing of Charlotte offers emergency services.
    Yes, Mr. Rooter Plumbing of Charlotte offers warranties.
    Mr. Rooter Plumbing of Charlotte offers the following services: Free estimates, Unclog drain lines, Unclog main line stoppages, Unclog toilets, Replace Sewer, Repair drain lines, Repair Sewer , Sewer Video Inspection, Drain Video Inspection, Hydro jetting, Under slab drain lines repair, Under slab Water Lines repair, Excavating, Water lines repair from city to house, Water lines replacement from city to house, Drain Line replacement, Drain lines installation, Water lines installations, Whole house re-pipe, Whole house water lines replacement, Whole house Drain lines replacement, Filtration systems, Whole house filtration systems, Water softeners, Tankless water heaters, Gas line installation, Gas leak repair.

    Contact information

    9305 Monroe Rd, Charlotte, NC 28270

    http://www.mrrooter.com/charlotte

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day