We pride our company, on reliability, great communication, integrity and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business.
he did a great job also for the value. I highly recommended
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jane B.
02/2024
4.0
New water heater with diffucult install on 3rd floor. john and his assistant did a fine job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nick Z.
01/2024
5.0
I got several quotes and had a lot of plumbers out here, But matthew came out gave me the best quote and try to fix my problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Charles H.
01/2024
5.0
Had other options but I got lucky with the experienced plumber sent to my house. In 2018 Ben Franklin plumbing made huge mistakes on a new water line install and made a mess of everything. Mr. Rooter was able to quickly identify and fix the problem with my main water line for thousands less than other big national chains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve D.
11/2023
5.0
Dependable, overall nice, professional, transparent company to work with. I am very happy with my experience. I recommend this company without any hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,000
John T.
11/2023
5.0
Matt , Ryan and their helpers were very professional. They treated me like a valued customer. And I very much appreciate that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,000
Benjamin D W.
09/2023
5.0
They showed up on time, did good work, kept me updated, and cleaned up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Phyll B.
07/2023
5.0
The work was completed in excellent time. And the service man was very professional in explaining what needed to be done. Was very pleased with the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anna K.
04/2023
5.0
They are good quality and there is good
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Katy B.
04/2023
5.0
Very professional, fast, helpful and didnâ t try to upsell. Will definitely hire them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
PC J.
03/2023
4.5
Nothing spcial
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Debrah A.
01/2023
0.5
I did not neec nee plumbing and they put it in anyway and cost me over 1000 dollars I am not happy at all
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Lionel C.
12/2022
5.0
Worked with Ryan, who was extremely courteous, professional, neat, clean, and experienced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sean E.
10/2022
5.0
Great experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike F.
06/2022
5.0
Jimmy and his team at Mr. Rooter were outstanding. I called 4 providers and the folks at Mr. Rooter were the only company that could actually find the blockage in my sewer line and identify the problem. Tree roots had penetrated the 48 year old line in 3 places. They had the new line installed and inspected within 2 days. Their equipment is top of the line and powerful and every one of their techs were knowledgeable and professional. Call these folks first if you have a sewer back up!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$10,300
Mike M.
02/2022
5.0
Great service. Fast replacement of water heater. Fairly priced for services rendered. No issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James B.
01/2022
5.0
outstanding work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$209
Molly W.
01/2022
5.0
Great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
bobby c.
01/2022
5.0
On time and worked efficiently. Very courteous.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Doug E.
12/2021
4.5
Dustin was outstanding. Expert work, Disappointed in $350 for a 40 minute service
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
$350
Gary S.
10/2021
5.0
On time, great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stan S.
07/2021
5.0
It posted on Mr. Rooter site
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$850
Lisa B.
06/2021
5.0
They sent a very knowledgable plumber who explained everything throughly. The price is very reasonable too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$198
Repo R.
04/2021
5.0
Excellent were cleaned up after themselves good price would recommend them
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$600,000
Gerben H.
04/2021
5.0
The technician (Matthew) really knew his business and was a very likeable individual.