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Mosquito Guard Inc

Pest Control, Landscaping - Lighting

About us

Mosquito Guard is the area's leading mosquito control company offering customers a Mosquito Free Yard - Money Back Guaranteed! We offer four main services. Our most popular service is our Mosquito Barrier Spray where we spray your yard every 21 days. We also offer a One Time Event Spray that is ideal for special occassions. And for those customers that prefer a permanent system, we also install Automatic Misting Systems. We also service commercian and retail establishments. We continually educate ourselves on changes within the industry and take great pride in passing on the knowledge we gain to our customers. We are the only mosquito control company that asks you to complete a customer satisfaction survey at the end of the season. We want to know from you where our strengths and weaknesses lie so that we continue to raise the bar and get better. We offer an “everything included” mosquito control package opposed to others who may charge you for all the little extra things that we automatically include in your price. We are sincere in giving back to our community and in supporting causes around the world. No one in the industry has a stronger guarantee and delivers better customer service than we do. Period! We will never endorse a product unless we are comfortable using it around our own families. At the end of the day, the founders and employees of Mosquito Guard are parents too. We pride ourselves on our reputation as over 90% of our business is referral driven. Mosquito Guard is fully insured and is a licensed applicator of pesticides in North and South Carolina. All of our professionals are in uniform and highly trained. Online ordering available for our “on the go” customers.

Business highlights

16 years of trusted experience

Services we offer

Mosquito barrier yard spray, special event spray, automatic misting system, commercial & retail establishment spray.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.314 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
7%
3
21%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-14 of 14 reviews

Gina H.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed my property for bugs. Not a bug all summer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DAVID AND LINDA P.
08/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Marie H.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Went great, just wish it would have lasted longer. Mosquitos were back in a week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Rory M.
09/2014
5.0
pest control
  + -1 more
It went great, we have a large yard and he sprayed areas of concern to us. We were very happy with the appointment process and the follow up on our service.
Description of Work: Sprayed yard for mosquitos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jan Kyle M.
08/2014
5.0
pest control
  + -1 more
Purchased from Groupon. This is the second time purchasing similar deal (though through different site) and it was supposed to be for new customers only (this was not clear when purchased). However, they honored the voucher anyways. Appointment originally scheduled for 8/19, but was rained out and they called to confirm and reschedule promptly. Arrived as scheduled the next day, sprayed and then left. The spray barrier worked great the first time for 2-3 weeks (the timing promised) and it has already eliminated the mosquitoes in the yard today.
Description of Work: Sprayed yard area to prevent mosquitoes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Karen H.
06/2014
1.0
pest control
  + -1 more
If they ever call me I can let you know how it goes.
Description of Work: I can't even get them to call me back. I have gone through their website, called multiple times and left messages. You can't ever get a person on the phone. Very, very unprofessional to not call a new customer back!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$32

Anastasia C.
06/2014
5.0
pest control
  + -1 more
Fantastic. Mosquitos pack up their crap and moved on. Hopefully for the whole summer.
Description of Work: Sprayed magic to prevent Mosquitos from feasting on my guests and dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$30

Carolyn T.
06/2014
5.0
pest control
  + -1 more
They always show up on time. They always ask if we have had any problems. The answer is always no. Since they started treating our yard in 2013 none of our family or friends have been bitten by a mosquito. Our yard is heavily wooded, perfect for sustaining Mosquitos. Try them. They say to call them immediately if we see them again, but we never have.
Description of Work: For the past 2 years has provided seasonal mosquito treatments every 21 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Devki W.
07/2013
1.0
pest control
  + -1 more
Since I have not heard any response from this company, I am likely $29 in the hole. It is not worth the trouble when their are likely much better options for mosquito treatments in the area.
Description of Work: I purchased a Living Social for a mosquito treatment through this company. I left a written message through their website; although I received a automated confirmation via email that my message was received, I have not heard from the company in over 3 weeks. Since that time I have tried to call at least 3 or 4 times. The call is never answered. I have left two voicemails and have yet to hear back. I would advise not using this company.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$29

Stephen H.
07/2013
3.0
pest control
  + -1 more
I purchased a one-time spray deal via Groupon. On the day that I purchased the product, I sent a message through the "Let's Talk" link on the company's web page. If possible, I wanted our yard sprayed before a party we were hosting later that week and had very few unscheduled times in which that could happen, and I just wanted to know if it was possible to receive the treatment before then or not so that I could plan accordingly. I explained that I would need to be home to open the locked gate into the yard. No one ever returned my message. The next day, I received a call from an unlisted number, which I let go to voicemail. When I listened to it, I heard an automated message telling me that my appointment was scheduled for the next day. That evening and twice the next morning, I called and left messages saying that no one should come spray my yard when I wasn't home because our yard is fenced, gated, and locked and that I could try to be home when the service person could come if someone could only tell me when that was. A young woman returned my call that afternoon AFTER a young man showed up and began spraying in my front yard. I had come home and was getting ready to leave again when the young man showed up, and so I was able to let him in our yard, but had I not randomly been there, he wouldn't have been able to treat our yard because he wouldn't have been able to get in. The young man did spray the back yard and part of the front yard. He did not spray the whole front yard but only the flower bed area immediately in front of the house. I would have gone out and asked about that and why he wasn't spraying the shrubs on the other side of the walkway, etc., but that's when the young woman from the company called me back. She was very polite and nice, but she explained that the company does not schedule appointments at particular times. Rather, the service person comes at any time during that day. I explained that because we keep our yard locked -- to keep people out of our pool and because we have a guard dog -- that wouldn't work for us, could we get the first appointment in the morning in the future, etc. Nope. If their scheduling policy had been explained on their web site, I wouldn't have bought the Groupon because I would have known that wouldn't work for us. Neither the young man who came to spray nor the young woman I spoke to offered me any additional information about pricing for future treatments, and the young man left before checking with me to see if I had any questions about the product, service, etc. It is too bad that the customer service is poor and the scheduling policy is so inconvenient because the product works great. We've been extremely happy with that lack of mosquitos in our yard. This might not be a bad company to work with if your yard is open and you don't care if you are home or not during the treatment, but if you are like us and need or want to be on your property when a service is bring performed, this is not the company to hire.
Description of Work: They sprayed my yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$35

Evan S.
07/2013
3.0
pest control
  + -1 more
I bought a Living Social deal for this provider and used it on 4/26. The experience was very good. The company responded promptly, showed up as scheduled and was very professional. We inquired about using their services over the summer. There was no price advantage to signing up for a service package so we decided to hire as needed about every 3 weeks. We received our second service on 5/24 and paid $49.99. Again all went as expected and we had no compliant with the service. On 6/20 I used their online tool to request a service on 6/28. That's when things started going badly. I received an odd email with an invoice attached saying that "due to unforeseen circumstances" they were unable to service my property. So I responded saying that I found it inappropriate that they would attach an invoice to an email saying they didn't do the work and to please bill me once they had provided the service. I gave my preference for being serviced on 7/3 or 7/5 but they didn't show up either day. I emailed asking for an update on 7/7 and received a voice mail that I was scheduled for 7/12. I worked from home yesterday and didn't see anyone appear so I called to be sure they were still coming and was assured that they were still out working and if they hadn't been to my house they would be as long as it didn't downpour. It didn't rain at all but I see no evidence that they appeared. This morning I emailed to cancel the relationship and any further services because while I can understand the challenges that all this rain has caused, I simply don't understand the lack of communication or the resulting 14 day delay in getting me fit back into the schedule (even if it wasn't the exact day I requested -- had they called and said "it's 'x' date or you'll wait another week" it at least would have given me a chance to make a decision and give input. I don't know what happened but I know they've been trying to build business with Living Social and Groupon deals so perhaps those overwhelmed them and they were unable to properly service the new customers they had already picked up. Regardless I'm going to wish these folks well and use another provider that is more responsive and reliable.
Description of Work: Sprayed for mosquitos.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$49.99

TRACY B.
05/2013
3.0
pest control
  + -1 more
I purchased the Living Social deal for $29 for this treatment. The person who performed the treatment sprayed my yard, and also ended up spraying my house and car. This left a sticky film on all of my windows and my car. I am bug-free 9 days later; however I had to hire a window cleaning company to clean my windows after the service, and have my car washed..... So, the treatment ended up costing me much more than the $29. I think they could probably spray in such a way as to avoid your windows. I recommend being home if you buy this service so you can ask the technician not to spray your house.
Description of Work: Mosquito Guard performed their mosquito treatment on my yard to eliminate mosquitoes for 21 days.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$29

AMY G.
05/2012
5.0
pest control
  + -1 more
The mosquitoes in my backyard were really bad this year so I bought the Living Social voucher for Mosquito Guard to spray my yard with their barrier spray. The appointment process was easy. The application took just a few minutes and the guys were very careful to listen to me when I explained what areas I wanted treated and that I didn't want the covered deck or the vegetable garden sprayed. The treatment was applied midday on Satruday and we were totally mosquito free that night when we hosted an outdoor dinner party. The barrier is supposed to remain effective for 21 days. Thank you Mosquito Guard!
Description of Work: Mosquito Barrier spray was applied to my property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Andrew K.
04/2012
4.0
pest control
  + -1 more
They were punctual, responsive, and professional.
Description of Work: They provided mosquito control services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mosquito Guard Inc
Thank you for your response. What could we do better at to earn an overall "A" rating from you? We strive to deliver our customers the best possible service and value possible. Best Regards.

    Contact information

    PO Box 78723, Charlotte, NC 28271

    www.theMosquitoguard.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Landscaping - Lighting

    FAQ

    Mosquito Guard Inc is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Mosquito Guard Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Mosquito Guard Inc offers free project estimates.
    Yes, Mosquito Guard Inc offers eco-friendly accreditations.
    No, Mosquito Guard Inc does not offer a senior discount.
    No, Mosquito Guard Inc does not offer emergency services.
    Yes, Mosquito Guard Inc offers warranties.
    Mosquito Guard Inc offers the following services: Mosquito barrier yard spray, special event spray, automatic misting system, commercial & retail establishment spray.

    Contact information

    PO Box 78723, Charlotte, NC 28271

    www.theMosquitoguard.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM