MKB Plumbing & Septic LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Over 15 years of experience. Family owned and operated, full service, installing new water and or sewer lines, unclog drains, excavating, perk test digging, installation and repair of septic systems

Business highlights

11 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential plumbing, Drain Cleaning, Water Heaters, Sewer & Water lines Septic tank repairs and installation

Services we don't offer

At this time, we do not pump septic tanks

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.923 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-23 of 23 reviews

DEBORAH W.
07/2021
5.0
plumbing
  + -1 more
Work was easy to schedule, professional, excellent, reasonably priced, and everyone I spoke to was nice. Could not ask for more.
Description of Work: Replace pressure regulator valve and stop the water heater from leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from MKB Plumbing & Septic LLC
Thank you for taking the time to leave us a review. We appreciate your business!

Olin T.
12/2020
5.0
excavators, sewer cleaning
  + 0 more
It took less than 10 minutes and it is still fine.
Description of Work: Unclog commode

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from MKB Plumbing & Septic LLC
Thank you so much for taking the time to leave us a review, I'm glad you were happy with our services and call us in the future for all plumbing needs.

Roberlyn S.
11/2020
5.0
plumbing
  + -1 more
Ned, MKB Plumber, did a fantastic job installing our laundry sink. He was on time and came back the next day to complete the project. The workmanship was top notch. We also liked that Ned wore his mask in our home. We will recommend MKB to our family and friends. I also interviewed 3 other plumbers. MKB was the best value overall. I like the way that they have trip charges and hourly rates. The other plumbers had set cost that could not be easily evaluated or justified.
Description of Work: installed 2 sinks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from MKB Plumbing & Septic LLC
Thank you so much for taking the time to leave us a review, I'm glad you were happy with our services and call us in the future for all plumbing needs. Thanks, Desiree

Martin K.
08/2020
5.0
plumbing, drain pipe
  + 0 more
Goo job. Thorough and professional
Description of Work: Replace three toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mark A.
06/2020
5.0
plumbing, water heater repair
  + 0 more
Had leaking water pipe above hot water tank, installation of water line connection for water dispenser and ice maker on refrigerator and replacement of leaking bathroom faucets. Chuck was here within the time frame promised and performed requested tasks effectively and expeditiously. Appreciate that he consulted with us on certain options for addressing task. He also was courteous and kind enough to advise on certain aspects regarding the work being performed. Thanks MKB Plumbing for a job well done!
Description of Work: Various plumbing repair and improvement issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from MKB Plumbing & Septic LLC
Thank you for taking the time to leave us a review, I'm glad we were able to get out and get the problem resolved so quickly for you guys. We appropriate your business!!

Richard W.
06/2020
5.0
plumbing
  + -1 more
Brannon came out , found the leak and repaired it quickly with no problem. Great guy, did a great job! Thanks
Description of Work: Tub spout pipe was cracked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from MKB Plumbing & Septic LLC
Thank you for taking time to leave us a review. I'll make sure to give Brannon Credit for this review and call us for any other plumbing needs you might have. Thanks, Desiree

Osborne A.
05/2020
5.0
drain cleaning
  + -1 more
Chuck Austin is a real professional. He was informative and very knowledgeable. Treated me with respect and kindness. He diagnosed the problem and quickly made all necessary corrections. I am very pleased with the work that he performed. He is a credit to the company and profession. Thank you Chuck be blessed.
Description of Work: unclogged drain
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MKB Plumbing & Septic LLC
Thank you for taking the time to leave us a review, I'm glad we were able to get out and get the problem resolved so quickly for you guys. We appropriate your business!!

Edlyn N.
05/2020
5.0
plumbing
  + -1 more
Our toilet sprang a fast leak which my husband tried to fix on a Saturday which made it worse and forced him to shut off the water. Found MKB on Angie's List and they were here in less than 2 hours and had everything fixed and water back on in half an hour. Very happy with results
Description of Work: Leaky toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from MKB Plumbing & Septic LLC
Thank you for taking the time to leave us a review, I'm glad we were able to get out and get the problem resolved so quickly for you guys. We appropriate your business!!

Chuck M.
04/2020
5.0
plumbing
  + -1 more
The work went great! They were on time, prepared, and ready to go. Their good work began with my first call. The one who answered the phone was most helpful and patient with all my questions. Work was completed within a few hours. The price was the lowest bid I got and I could not imagine being more pleased. High quality fittings and work.
Description of Work: Replaced 3 toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MKB Plumbing & Septic LLC
Thank you so much for taking the time to leave us a review. I'm glad you were satisfied with how we do business from start to finish. Thanks, Desiree

Mark R.
02/2020
5.0
plumbing, water heater repair, drain pipe, drain cleaning
  + 2 more
very smoothly
Description of Work: plumbing repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Paul B.
01/2020
5.0
plumbing, drain cleaning
  + 0 more
great! They did work in a timely manner, very proffesional.
Description of Work: unclogged drain
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MKB Plumbing & Septic LLC
Thank you so much for taking the time to leave us a review, I'm glad you were happy with our services and call us in the future for all plumbing needs.

Steve S.
11/2019
3.0
plumbing
  + -1 more
Our toilet had a slow leak. Plumber came to the house, diagnosed the problem and repaired it. The plumber was not able to provide me with a bill/price at the time of service (odd I thought) but said the office would bill be. Got the bill via email. I thought the service fee of $80 was fair and the labor charge of $150 was fair. The toilet needed two bolts, a wax ring and two metal brackets in order to be fixed. Total cost for this would have MAYBE been $20 at a hardware store. They charged $80 for the parts. This was in addition to the labor and the service fee. Quite a markup. Contacted the company for their input on why we were charged so much for the parts and they did not reply. Based on all of this we would not use again.
Description of Work: Toilet repair (cracked flange).

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$310

Response from MKB Plumbing & Septic LLC
I apologize that you were not satisfied with our prices, I did adjust the invoice for you twice after receiving your e-mail, bringing your bill down to $280. We were out of the office Thursday and Friday for Thanksgiving so wasn't able to check e-mails but I am on call 24/7 with a phone call. Again I apologize and I hope you have a wonderful holiday season.

George A.
08/2019
5.0
plumbing
  + -1 more
Harry showed up on time, performed the work I'd discussed with his boss, and all went very well!
Description of Work: Bypass deteriorating drain lines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from MKB Plumbing & Septic LLC
Thank you for taking the time to review us, We appreciate your business. Thanks, MKB Plumbing

Sara S.
05/2019
4.0
plumbing
  + -1 more
Great. I was impressed with the knowledge and professionalism of repair.
Description of Work: Repair outside faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MKB Plumbing & Septic LLC
Thank you so much for taking the time to write a review, we really appreciate it.

Julia A.
08/2018
5.0
plumbing
  + -1 more
They did a great job. They were on time, respected my home, he did his work in a timely fashion and clean up after himself, left my home neat.
Description of Work: They replaced a faucet

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MKB Plumbing & Septic LLC
Thank you for taking the time to leave a review!!

Carletha B.
04/2018
5.0
plumbing
  + -1 more
Absolutely wonderful!! Would definitely recommend. The office staff was so friendly.
Description of Work: In a corner, husband accidentally drilled a screw through a water pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alex K.
10/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
11/2016
5.0
plumbing
  + -1 more
Great- very professional
Description of Work: kitchen repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carly G.
05/2016
5.0
plumbing
  + -1 more
It went perfectly.
Description of Work: Mike was on time, added a water circulator, made our water temprature hotter faster, finished all in one day and helped with a toilet issue also. Would and have reccommened him to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Diane D.
05/2016
5.0
plumbing
  + -1 more
MKB Plumbing came right over as soon as we called. Michael, the owner, went over and unclogged the toilet very quickly, and had everything running as needed. Very professional and kind, did a good job!
Description of Work: Unclogged a toilet in our Family Life center

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chuck A.
05/2016
5.0
plumbing
  + -1 more
I have been using MKB Plumbing for 2 years for my residence and my business complex. Mike is very friendly, on time, and professional.
Description of Work: Unstop upstairs toilet. This was at my residents but I use his services at my office building also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Reed H.
05/2016
5.0
plumbing, water heater repair
  + 0 more
Great job. Prompt and professionally done in A timely manner.
Description of Work: Replaced hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sharon S.
02/2015
5.0
plumbing
  + -1 more
Very good experience. Very good scheduling.
Description of Work: They are doing the shower and redoing all the pipes. Redo the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    8037 Fairview Rd Ste A, Charlotte, NC 28227

    https://www.mkbplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    7195
    Trade License Locale
    North Carolina
    Trade License Expiration
    12/31/2024
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Drain Pipe Installation,
    Sewer Cleaning,
    Excavating,
    Wells and Pumps,
    Water Filtration and Softening,
    Septic Systems

    FAQ

    MKB Plumbing & Septic LLC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    MKB Plumbing & Septic LLC accepts the following forms of payment: Check,CreditCard
    Yes, MKB Plumbing & Septic LLC offers free project estimates.
    No, MKB Plumbing & Septic LLC does not offer eco-friendly accreditations.
    No, MKB Plumbing & Septic LLC does not offer a senior discount.
    Yes, MKB Plumbing & Septic LLC offers emergency services.
    No, MKB Plumbing & Septic LLC does not offer warranties.
    MKB Plumbing & Septic LLC offers the following services: Residential plumbing, Drain Cleaning, Water Heaters, Sewer & Water lines Septic tank repairs and installation
    At this time, we do not pump septic tanks

    Contact information

    8037 Fairview Rd Ste A, Charlotte, NC 28227

    https://www.mkbplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed