Mister Sparky by Wise Electric Control Inc. has been serving the Charlotte area for over 25 years. We promise prompt and professional service to all of our customers. “We’re On Time You’ll See, Or The Repair Is Free!” We look forward to solving all your electrical repair, installation and service needs. Call us now to schedule an appointment. "No More Malarkey, Call Mister Sparky!" Note: We are not a handy man electrical service. We are trained electrical professionals. If you want a cheap handy man, shop elsewhere.
Paul did a excellent job. He also provided an estimate of other things I needed to do He recommended a company to repair my fixture. Very polite and professional.
Description of Work: Took down light fixture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the response and review. Glad we could help. It was a pleasure to serve you! Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Fritz C.
04/2014
4.0
electrician
+ -1 more
First installation was successful. Second installation failed due to faulty fan from Hunter, out of the box. I asked the electrician to repair the pull light switch in a centrally located fan and light combination. After removing the bottom cover of the light switch He said that the switch was not manufactured any more and he would need to install a new fan. I said that was not necessary. I went to Blackhawk Hardware and purchased a switch identical to the switch that had failed. I installed the switch in my fan. My fan and light switch now function as they did prior to the Mr. Sparky technician telling me that a repair was impossible.
Description of Work: Install ceiling fans, repair light switch in existing ceiling fan.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$99
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the comments. We keep a variety of parts on the service trucks but possibly not the exact ceiling fan part that was needed. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Lee L.
04/2014
5.0
electrician, lighting
+ 0 more
They called to follow up on my purchase and came on time. I was happy with the job and I'd use them again in the future.
Description of Work: I bought a big deal for $99 for Two light fixtures Installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the comments and review. Hope you enjoy the light fixtures. It was a pleasure to serve you. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Reed B.
03/2014
5.0
electrician
+ -1 more
After clearing the misunderstanding of the Angie's List promotion Mr Sparky came out and did exactly what I asked of them. The Electrician was prompt, thorough and very professional.
Description of Work: general electrical work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the review and business. It was a pleasure to serve you. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Sheila M.
03/2014
5.0
electrician
+ -1 more
Paul arrived on time and was very professional and well informed. He replaced the selective motor that Mister Sparky had previously installed, free of charge. While here, he installed another attic fan motor that had stopped working. Paul was efficient, professional and very clear about services. Will ask for him again for other electrical needs.
Description of Work: Paul fixed a defective attic fan motor Mister Sparky had installed previously, and installed another motor in an existing attic fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the comments and review. The Big Deal was for Gable Mounted Attic Fans not the roof type. We still allowed you to use the Big Deal discount even though it was not for your required work. I will have dispatching send another tech out to look at the fan. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Cora B.
03/2014
4.0
electrician
+ -1 more
Well I paid for the service through Angie's list I don't remember exactly the total cost but I believe it was $200, but of course, when he got here, he said he had to run the wire from the attic and it cost another $219. Now he did look at my electrical box which is new, and made some recommendations, but their overall prices I thought was very high. Service was good, but too high. I thought the price I paid with Angie's list was going to do the job. I know electrical work is expensive, I just found it to be overly expensive. Workmanship was fine.
Description of Work: installed an electrical sign for a media room
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the comments and review. Sometimes we cannot always fit the required work into everyone's budget. Thank you for the business. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
SUSAN A.
02/2014
5.0
electrician
+ -1 more
The man who came out to do the job was a very nice guy, but we did not believe that we should have to pay a $49 service fee after paying for the deal. It was not mentioned in the deal details. They ultimately waived the service charge after I brought it up. .
Description of Work: I bought a deal for electrical services.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the review. It was a pleasure to serve you. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Grant G.
02/2014
5.0
ceiling fans
+ -1 more
The service was great and I really appreciated it. The person was nice and professional. He seemed to be very honest and forth coming. He really helped me with a complicated situation.
Description of Work: I purchased two Big Deals for two ceiling fan installation for $99. They installed four ceiling fans total.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Response from Mister Sparky By Wise Electric Control Inc
Thank you very much for the review and comments. It was a pleasure to serve you. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
John C.
02/2014
5.0
electrician
+ -1 more
Mr. Sparky did a good job for us. They seemed to find a lot of things they said were wrong with our wiring. Our house is only 12 years old.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the comments and review. We really appreciate the business. We will point out things that could be a safety issue. It was a pleasure to serve you. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
DAVID N.
02/2014
4.0
electrician
+ -1 more
This service was based on using an Angies list coupon for $249 of electrical service for $99 dollars. Scheduling the appoint was easy, even for an after hours timeframe. The scheduler and the electrician were very friendly, courteous and professional. The electrician really seemed to know and enjoy his job. Sparkys completed an initial electrical inspection and presented me the results. I was shown different pricing of options for services I might want to purchase. I chose the least expensive whole house surge protection device that took about 15 minutes to install and cost me $270 out of pockect counting the $99 coupon and $170 at the time of the appointment. The 'real' cost would have been $420 given the value of coupon. I may use them again because the personnel and service were good. But I'll check the costs which they seem to have pre-defined for multiple services.
Description of Work: Installed their lowest priced whole house surge protection on my circuit box
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the review and comments. Surge protection is great to have on your home. It was a pleasure to serve you. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Cindy H.
01/2014
1.0
ceiling fans, lighting
+ 0 more
There were additional costs not stated in the deal. I would not use this provider again.
Description of Work: I purchased three BD for 99 for Two Ceiling Fans or Light Fixtures. I had one light and three fans installed.
Rating Category
Rating out of 5
$279
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the comments. I researched your concern and the Big Deal does not include remote controls or switches. The technician was there for 8.25 hours for a total of $99+$99+$118= $316 which is a great deal. I am a little confused why we received an "F" grade when you were 100% satisfied when the technician finished. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
William D.
01/2014
5.0
electrician
+ -1 more
Worker polite, punctual and professional. Time for job to be completed was reasonable and work done correctly.
Description of Work: Two ceiling fans installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the review and comments. It was a pleasure to serve you. We really appreciate the business. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Melinda C.
01/2014
5.0
electrician
+ -1 more
Went well. I also bought a $99 service contract for reduced prices and safety check.
Description of Work: Checked entire electrical system and installed ceiling fan and light fixture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the review. It was a pleasure to serve you. Our electrical program will definitely save you money. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Andy F.
01/2014
2.0
electrician
+ -1 more
This company bills itself as "America's On TIme Electrician" They are anything but. In this case we waited all day, the tech showed up at 8 pm and finished at 1 am (I stayed up with him) and then told me that he was headed to another call. I am not electrical, I have to think that having someone who is sleep deprived messing around with the electrical in my house is probably not the safest thing. The saddest part of this is that the tech was extremely competent, did great work, and was frankly thrown into a hopeless and unrealistic scheduling situation. Fast forward 5 months, I thought I would give them another chance. I called, they gave me an option of either a $49 flex scheduling appointment meaning they would call me to let me know when they were are coming that day, or I could pay $79 and confirm a three hour window from 5-8 pm (read the above summary, this didn't bode well given their past performance) I chose the $49 appointment, and as expected, they called at 5 pm saying they were overbooked, had an emergency, and needed to reschedule for Monday. So much for "America's On-Time Electrician" When I called the number to get an explanation, the customer service agent on the other end of the phone said sorry, that's how it is, and there is nothing I can do for you. No satisfaction, no escalation, just customer disservice. So, here's the deal. If you have an extremely flexible schedule, you are not time constrained and can pretty much hang out indefinitely until they show, and you are willing to roll the dice on a tech who is grossly overscheduled, I would suggest this firm. Otherwise I might suggest you look elsewhere. I'm going to.
Description of Work: Installed light fixture/Ceiling fan
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
1.0
$1,200
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the feedback. In an effort to accommodate our customers we offer multiple time windows. You chose our no timeframe window on both occasions. If you need an exact time we can gladly fit you into that timeframe. We were not aware you needed it by 5PM due to soccer practice. Also, our technicians work different timed shifts 24/7 to insure we meet all our customers needs. I apologize for any inconvenience this may have caused. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Midge S.
01/2014
4.0
electrician, lighting
+ 0 more
I already had the cans installed in my 20 ft ceiling, but the original electrician did not have a ladder high enough to install the actual lights in the cans. Mister Sparky agreed to come out and install the lights. Over the phone I explained to the receptionist that my ceilings were 20 ft high and would need the equipment necessary to install the lights. When they sent the electrician his ladder was not high enough and had to call in another technician to bring a taller ladder. That took an additional hour that would have been avoided had they believed me. I felt that $120/light was excessive just to climb a ladder, plug in the led lights, and change the light switch.
Description of Work: They installed 5 can light fixtures.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
$600
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the review. Our pricing is the same regardless of the extra time so you were not charged any extra. Every home is different and sometimes it is necessary to look at the project to get the proper equipment. It was a pleasure to serve you. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Michael H.
01/2014
5.0
electrician
+ -1 more
punctual and kept true to their quote
Description of Work: Installed two ceiling fans
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the comments and review. It was a pleasure to serve you. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Cindi B.
01/2014
3.0
ceiling fans, lighting
+ 0 more
Once the electrician arrived he started trying to sell us additional services that would have totaled about $500.00 to have the service complete. We did not want to spend the additional money so they left.
Description of Work: I purchased a Big Deal from Mister Sparky: Last Chance: $99 for Two Ceiling Fans or Light Fixtures Installed, Buy Multiples
Rating Category
Rating out of 5
$99
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the review. The ceiling fans you wanted installed required proper mounting boxes. The standard fixtures you were wanting replaced only had supports for lighter weight fixtures. Unfortunately, we could not do everything required for the Big Deal price. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Jessica S.
01/2014
3.0
ceiling fans, lighting
+ 0 more
They came to install a ceiling fan and light in our bathroom and said that the job would be over $700 to complete.
Description of Work: I purchased a Big Deal from Mister Sparky.
Rating Category
Rating out of 5
$99
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the review. Unfortunately we cannot always meet the customer's budget. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Samantha K.
01/2014
1.0
ceiling fans
+ -1 more
When I called the lady was very courteous and helpful, however I feel that it wrong to pay $49 to have an estimate written. I would not use this company just for the fact that a verbal "ballpark" estimate couldn't be given and a service call had to be paid in order to get an estimate. I asked if I could leave a message for a technician to call me later, she said that they do not do that and that the only way to get an idea of cost is to have a tech out.
Description of Work: I contacted the provider to get an estimate to install a bathroom fan. However, in order to get an estimate I would need to pay a $49 service fee. The total cost of the work would most likely be $200 I wasn't willing to pay 1/4 of the price to get an estimate that I a may or may not go with. They refused to let me talk to a service tech to give a ballpark estimate (not holding them to it) and said the only thing they could do was to charge me the $49 and send out a technician.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the comments. We do not give estimates over the phone. I have personally given quotes over the phone only to cause problems later. We will waive the dispatch fee if work is performed. You have every right to give us an "F" grade but I do not feel it is warranted in this situation especially since we did not perform any work. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
David B.
12/2013
4.0
electrician
+ -1 more
It turned out fine. They were polite and showed up on time. The price was a lot more than their competetors. I ended up not going with them. A competitor quoted me $500. They were clean, the price was not what I was looking for. I would not use them again.
Description of Work: Mister Sparky By Wise Electric Control Incorporated came out and looked at my flood lights. He quoted me $1500. He hardwired my TV.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Response from Mister Sparky By Wise Electric Control Inc
Thank you for comments and review. According to our records you were quoted less that $1500 for 3 motion sensor floodlight installations. Unfortunately, we cannot always meet the customers budget. Thank you for the business and it was a pleasure to serve you.
A Y.
12/2013
4.0
electrician
+ -1 more
I had him put in two exterior outlets and had him assess a fixture that was not working. It ended up being more expensive than I anticipated. Scheduling was different, they had a lot of opportunities but you had to pay for a certain spot. $50-$80 of the initial fee went towards guaranteeing the time slot you wanted which was shocking. The technician Paul was great. He asked a lot of questions, told me what needed to be done and was very professional.
Description of Work: I purchased a big deal for $99 for $249 of electrical dollars with mister sparky.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$610
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the comments and review. It was a pleasure to serve you. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Laurie S.
12/2013
5.0
ceiling fans
+ -1 more
This was a great Angie's List service for the price. I had two ceiling fans installed and was very happy with the professional attitude and organization. Neat and tidy to as well.
Description of Work: This was a great Angie's List service for the price. I had two ceiling fans installed and was very happy with the professional attitude and organization. Neat and tidy to as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the review and business. It was a pleasure to serve you. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Joseph B.
12/2013
5.0
ceiling fans
+ -1 more
My wife and I were very satisfied and impressed with the technicians (Tony Cureton and Paul Riggenbach) who installed 2 fans with light kits in our home. It was clear that they knew what they were doing. Also, they were very courteous and respectful of our home. We will definitely recommend Mister Sparky and these technicians to neighbors, friends, and family.
Description of Work: I used Mister Sparky By Wise Electric.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the comments and review. It was a pleasure to serve you. Thank you very much for the business! Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Stephanie B.
12/2013
2.0
ceiling fans, electrician
+ 0 more
Company came today and I believe there was misrepresentation of the ad, company would only install ceiling fan if there was an existing ceiling fixture in place for price paid; estimated over $1,300 to install fans. Company states that I can receive a full refund by contacting Angie's List. I am requesting a full refund for this deal.
Description of Work: Mister Sparky By Wise Electric Control Inc
Rating Category
Rating out of 5
Response from Mister Sparky By Wise Electric Control Inc
Thank for for the feedback. The $99 Big Deal is to replace existing light fixtures or fans which already have the boxes, switches and wiring in place.This is stated in the Big Deal offer . Your project involved all new branch circuit wiring, switches, supports, boxes since no fixtures were ever installed. Unfortunately we cannot do this project for $99. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
Katie L.
12/2013
4.0
electrician, outdoor lighting, lighting
+ 1 more
I was hoping to get my landscape lighting fixed, however they were going to charge me $354 just to diagnose the problem and couldn't give me an idea of the additional cost to fix the problem. I know how these things go and if you don't get a cost up front, you're going to get charged much more than expected. I opted not to have any work performed and am therefore requesting a refund on this Big Deal.
Description of Work: I purchased a Big Deal from Mister Sparky By Wise Electric Control Inc.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Mister Sparky By Wise Electric Control Inc
Thank you for the review. Many of our customers have used the Big Deal that you purchased. You can get a full refund from Angie's List or use it for future work. Rusty Wise President Mister Sparky by Wise Electric Control Inc.
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Service Categories
Electrical,
Lighting,
Ceiling Fans,
Generator,
Landscaping - Lighting,
Home Security Systems,
Phone Wiring
FAQ
Mister Sparky By Wise Electric Control Inc is currently rated 4.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Mister Sparky By Wise Electric Control Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Mister Sparky By Wise Electric Control Inc offers free project estimates.
Yes, Mister Sparky By Wise Electric Control Inc offers eco-friendly accreditations.
Yes, Mister Sparky By Wise Electric Control Inc offers a 10% senior discount.
Yes, Mister Sparky By Wise Electric Control Inc offers emergency services.
Yes, Mister Sparky By Wise Electric Control Inc offers warranties.
Mister Sparky By Wise Electric Control Inc offers the following services: Electrical - Outlets, Switches, Dimmers, Amp Upgrades, Attic Fans, Carbon Monoxide Detectors, Ceiling Fans, Circuits Wiring, Exhaust Fans, Back-Up Generators, Smoke Detectors, Breaker Panels, Sub Panel, Surge Protection, Wiring Pools, Phone & Cable Wiring, Outdoor Lighting, & Sports Lighting.