Minit Maids

House Cleaning

About us

Celebrating 43 years in business as a non-franchised & independently owned/Owner on site business. We have uniformed employees -many who have been with us for several years. Our teams use our professional equipment & eco-friendly cleaners. They are trained in our safe and effective "Intelligent Greener Cleaning" methods (pro vacuums, microfiber cloths, no cross-contamination). Our employees take pride in their work and help make Minit Maids who we are today! Cost is determined by home size and "lived in" condition. We offer various programs to work within your budget. Fully insured/workmans comp and bonded. Contact us by phone or email. (704) 367-9931 or info@minitmaids.com

Business highlights

44 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Regular Service: Weekly, Biweekly, Monthly and "As Needed" cleanings. General,Deep & Post Renovation, Move- in & Move-out for houses, condos, offices and apartments. Deep cleans include: washing of baseboards / door facings, cabinet fronts top-to-bottom, heavy soap film removal, under beds, refrigerator/oven interiors, plantation blinds hand wash, ceiling fans washed( reachable), screened porches, garage & decks swept, window interiors

Services we don't offer

Limitations: We do not move heavy furniture, wash 2 " blinds (professional blind cleaners are recommended), or clean homes that are hygienically unsafe. We use our special tools to get under and around tight areas and remove cobwebs. Height limitations higher than 2 step stool height but tools to reach higher

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.686 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
13%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 51-75 of 86 reviews

Ken V.
06/2020
5.0
house cleaning
  + -1 more
It went well.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia G.
02/2018
5.0
house cleaning
  + -1 more
Perfect! I am very pleased.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry M.
05/2017
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Response from Minit Maids
Thanks for the positive review and your being a customer that has been with us for close to when we started in 1981.

Judy & Bob Q.
01/2017
5.0
house cleaning
  + -1 more
Great!! Everything shines!
Description of Work: Initial cleaning was was a detail job for seven hours covering LR, DR, Kit/breakfast nook, 5 BR, 3 full baths. Contracted for an every two week visit which now has been refined to 1 1/2 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Minit Maids
Thank you [Member Name Removed]. It seems you like the team concept so we are in and out faster than a solo cleaner. Glad it is working out for you. Thanks for your feedback

Thomas T.
12/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Minit Maids
No comment but we have cleaned for them since 2001 The team enjoys cleaning for you.

Sandra M.
07/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a great job! My son was very pleased!
Rating CategoryRating out of 5
Yes, I recommend this pro

Maureen T.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: I have had my house cleaned weekly by Minit Maids for probably close to 1 year now. If I could give an A+ rating I would. They do a fantastic job and leave the house looking great. They are super friendly (my dogs love our girls too) and I have been extremely pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Vittoria M.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Rick, the owner, came by for the estimate. He took notes that I had cats (so the front door should not be left open) as well as a few fragile items not to be moved/dusted. He was very friendly and gave a lot of details about the types of cleaning products used and brought along some magic eraser for me to keep. The first visit was for a deep clean. They did the top of the fridge and my tub and hardwoods haven't looked this good in a long time!! They missed one spot on the floor which I am confident will get hit next time. Overall, they did a great job and will be using them on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Minit Maids
We like to have an educated customer about what products we use, why we use them and how we use them. A major focus of Minit Maids isnot just having your home look clean but knowing it is being cleaned correctly whether it be laminate flooring, stainless steel appliances or using HEPA filters on our vacuums. We want you to know we take our job seriously and follow our residential cleaning association, ARCSI, best practices. Thanks for taking the time to comment on your experience

Vivian J.
02/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned upstairs and downstairs. They usually do a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Minit Maids
Thanks [Member Name Removed] You always give such positive feedback Let us know what we can do if needed

Thomas T.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: The date of service was 12/15/2015 and the cost of service was $70.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Minit Maids
Thanks [Member Name Removed]. Your communication with our office about some of the details in your home helps us do our job better.

Ernestine K.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: The Minit Maids have been cleaning my home regularly since I moved into it in 1983.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Minit Maids
We started Minit Maids in 1981 and are glad to see that you value our service. The improvements made in our cleaning methods have changed dramatically from when we started our company in 1981. Microfiber cloth technology has helped greatly with cleaning AND removing /sanitizing your surfaces.

CHRIS S.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: House cleaned, e.g. vacuum, dust, bathrooms and etc
Rating CategoryRating out of 5
Yes, I recommend this pro
$110

Response from Minit Maids
We are glad to hear that your review reflected what you have discussed with us on the phone. We do not have to switch days of customers very often but I wanted to thank you for giving us that flexibility when we needed it. We are happy to claim you as one of our loyal long term customers of 18 years.

Ruth S.
10/2015
4.0
house cleaning
  + -1 more
.
Description of Work: Whole house cleaning and one sheet change.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from Minit Maids
As a customer since 2001 we thank you for your feedback. Houses are very personal spaces and our customized Work Orders try to reflect the areas that need special attention and /or what product to use on a special surface like wood floors vs laminate floors. We will reach out to you this week to discuss areas where we could do better. Our goal is to have you feel confident that everything on our general clean list has been properly cleaned.

GEORGE A.
02/2012
5.0
house cleaning
  + -1 more
We have had them for about 20 years. They are very reliable. When they say they will get here, they will get here. I never have to worry. I think the staff is very polite and trustworthy. We have never had anything taken, ever. Our house looks good when they’re done. I never hear them complain. They are very nice and efficient. If we want to add an extra service, the company works with you. Once of the services we have added over time was to have our sheets changed. It is easy to work with the management. The quality of work is very good for the price that you pay. They come and bring their own equipment and chemicals. They will not eat or drink in the house. They also will not use their cell phones in the home.
Description of Work: They do regular housecleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Minit Maids
Thank you for the complimentary review. It is always good to hear in an unbiased way what we consider a valued customer thinks of us. We will do our utmost to make sure you are as happy with us in the future as you have been in the past.

Sarah R.
10/2006
5.0
house cleaning
  + -1 more
I was hard to notice they were even here, except that the toilets were clean and the windows washed. But on their defense my house really wasn't that dirty. I think my husband was just trying to be helpful. There's only so much you can do in a house that is already clean.
Description of Work: My husband hired them while I was in the hospital having our baby to give the house a good overall cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RICHARD & MARGARET S.
07/2003
5.0
house cleaning
  + -1 more
THIS COMPANY WAS RESPONSIVE TO MY COMPLAINTS. THE FLOORS WERE NOT CLEANED WELL AND LEFT DIRT IN THE SINK ONE TIME. I CALLED THEM AND THEY ENDED UP NOT CHARGING ME FOR THE WORK AND THE NEXT TIME THEY WERE VERY RESPONSIVE TO MY REQUEST.
Description of Work: I HAVE BEEN USING TWICE A MONTH FOR CLEANING FOR FOUR MONTHS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

GEORGE M.
12/2001
5.0
house cleaning
  + -1 more
GOOD BUY FOR THE MONEY WE PAY. ALWAYS PROMPT IF SOMETHING IS NOT THE WAY WE WANT IT.
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUZY J.
05/2001
3.0
house cleaning
  + -1 more
I DID LIKE THE WORKERS THEY WERE GOOD, BUT I DONT THINK THE MANAGEMENT IS VERY GOOD. THEY GAVE MY HOUSE A VERY QUICK ONCE OVER AND I EXPECTED THEM TO DO MORE. I CALLED THE OFFICE AND ASKED THAT SOMEONE COME BACK AND DO THE JOB THE WAY THEY USED TO DO IT WHEN I USED THEM A COUPLE YEARS AGO. THE SUPERVISOR SAID THAT I WOULD HAVE TO PAY EXTRA TO HAVE IT REALLY CLEANED. I AM VERY DISAPPOINTED. THEY HAVE REALLY GONE DOWN HILL.
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0


03/2001
2.0
house cleaning
  + -1 more
MEMBER IS DISABLED AND JUST PRIOR TO HIS APPT. TO RECEIVE AN ESTIMATE HE HAD GOTTEN SICK AND HIS BATHROOM WAS NOT IN GOOD SHAPE. HE TRIED TO CLEAN IT AS BEST HE COULD. WORKER ASKED TO CALL SUPV. AND HE WAS TOLD THAT ANOTHER CREW WOULD BE SENT OUT TO HELP CLEAN. NO ONE EVER CALLED OR SHOWED. MEMBER COULD TELL THAT THE WORKED WAS DISGUSTED ABOUT THE PROSPECT OF CLEANING UP THE MESS. MEMBER FELT THAT IF THEY WERE NOT GOING TO SEND ANYONE, THEY SHOULD HAVE TOLD HIM THAT RATHER THAN MAKING HIM THINK THEY WERE GOING TO HELP.
Description of Work: HOUSECLEANING ESTIMATE

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0


SID S.
06/2000
5.0
house cleaning
  + -1 more
COST IS A LITTLE HIGHTER THAN OTHERS BUT DID AN EXCELLENT JOB. VERY RESPONSIVE.
Description of Work: CLEANED HOME

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

GENE H.
06/2000
5.0
house cleaning
  + -1 more
MEMBER WAS IMPRESSED WITH THEIR RESPONSIVENESS.
Description of Work: TALKED TO THEM ON THE PHONE ABOUT REGULAR HOUSECLEANING
Rating CategoryRating out of 5

CONNIE & RICK F.
08/1999
1.0
house cleaning
  + -1 more
MEMBER CLAIMS COMPANY CHANGED PRICE AFTER GIVING A RATE OVER THE PHONE -- COMPANY RETURNED THE CHECK.
Rating CategoryRating out of 5

PETER & WANDA H.
07/1999
5.0
house cleaning
  + -1 more
DID GENERAL HOUSECLEANING OF KITCHEN & BATHROOMS. THE 3 WOMEN IN THE TEAM WERE ALL ENERGETIC & UPBEAT. THEY WORKED AROUND OUR CATS & WERE WILLING TO DO THINGS AS WE REQUESTED! WOULD USE AGAIN FOR SPECIAL OCCASIONS. RELIABLE, GOOD JOB.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/1999
5.0
house cleaning
  + -1 more
HAVE USED THEM FOR HOUSECLEANING AND HAVE BEEN VERY PLEASED. THANKS FOR THE REFERRAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLAM D.
10/1998
5.0
house cleaning
  + -1 more
VERY POLITE AND NICE. DID A GREAT JOB!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3717 Latrobe Dr #730, Charlotte, NC 28211

http://www.minitmaids.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Minit Maids is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 AM

Tuesday: 7:30 AM - 4:30 AM

Wednesday: 7:30 AM - 4:30 AM

Thursday: 7:30 AM - 4:30 AM

Friday: 7:30 AM - 4:30 AM

Saturday: Closed

Minit Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Minit Maids offers free project estimates.
Yes, Minit Maids offers eco-friendly accreditations.
No, Minit Maids does not offer a senior discount.
No, Minit Maids does not offer emergency services.
No, Minit Maids does not offer warranties.
Minit Maids offers the following services: Regular Service: Weekly, Biweekly, Monthly and "As Needed" cleanings. General,Deep & Post Renovation, Move- in & Move-out for houses, condos, offices and apartments. Deep cleans include: washing of baseboards / door facings, cabinet fronts top-to-bottom, heavy soap film removal, under beds, refrigerator/oven interiors, plantation blinds hand wash, ceiling fans washed( reachable), screened porches, garage & decks swept, window interiors
Limitations: We do not move heavy furniture, wash 2 " blinds (professional blind cleaners are recommended), or clean homes that are hygienically unsafe. We use our special tools to get under and around tight areas and remove cobwebs. Height limitations higher than 2 step stool height but tools to reach higher

Contact information

3717 Latrobe Dr #730, Charlotte, NC 28211

http://www.minitmaids.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
Closed