Minit Maids

4.6(
82
)

House Cleaning

About us

Celebrating 43 years in business as a non-franchised & independently owned/Owner on site business. We have uniformed employees -many who have been with us for several years. Our teams use our professional equipment & eco-friendly cleaners. They are trained in our safe and effective "Intelligent Greener Cleaning" methods (pro vacuums, microfiber cloths, no cross-contamination). Our employees take pride in their work and help make Minit Maids who we are today! Cost is determined by home size and "lived in" condition. We offer various programs to work within your budget. Fully insured/workmans comp and bonded. Contact us by phone or email. (704) 367-9931 or info@minitmaids.com

Business highlights

43 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Regular Service: Weekly, Biweekly, Monthly and "As Needed" cleanings. General,Deep & Post Renovation, Move- in & Move-out for houses, condos, offices and apartments. Deep cleans include: washing of baseboards / door facings, cabinet fronts top-to-bottom, heavy soap film removal, under beds, refrigerator/oven interiors, plantation blinds hand wash, ceiling fans washed( reachable), screened porches, garage & decks swept, window interiors

Services we don't offer

Limitations: We do not move heavy furniture, wash 2 " blinds (professional blind cleaners are recommended), or clean homes that are hygienically unsafe. We use our special tools to get under and around tight areas and remove cobwebs. Height limitations higher than 2 step stool height but tools to reach higher

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.682 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
5%
2
2%
1
4%
Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Write a review

Filter reviews by category

Showing 51-75 of 82 reviews
Ken V.
06/2020
5.0
house cleaning
  + -1 more
It went well.
Description of Work: House cleaning
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia G.
02/2018
5.0
house cleaning
  + -1 more
Perfect! I am very pleased.
Description of Work: Bi-weekly house cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry M.
05/2017
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Response from Minit Maids
Thanks for the positive review and your being a customer that has been with us for close to when we started in 1981.
Judy & Bob Q.
01/2017
5.0
house cleaning
  + -1 more
Great!! Everything shines!
Description of Work: Initial cleaning was was a detail job for seven hours covering LR, DR, Kit/breakfast nook, 5 BR, 3 full baths. Contracted for an every two week visit which now has been refined to 1 1/2 hours.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Minit Maids
Thank you [Member Name Removed]. It seems you like the team concept so we are in and out faster than a solo cleaner. Glad it is working out for you. Thanks for your feedback
Thomas T.
12/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Minit Maids
No comment but we have cleaned for them since 2001 The team enjoys cleaning for you.
Sandra M.
07/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a great job! My son was very pleased!
Rating CategoryRating out of 5
Yes, I recommend this pro
Maureen T.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: I have had my house cleaned weekly by Minit Maids for probably close to 1 year now. If I could give an A+ rating I would. They do a fantastic job and leave the house looking great. They are super friendly (my dogs love our girls too) and I have been extremely pleased with their service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
Vittoria M.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Rick, the owner, came by for the estimate. He took notes that I had cats (so the front door should not be left open) as well as a few fragile items not to be moved/dusted. He was very friendly and gave a lot of details about the types of cleaning products used and brought along some magic eraser for me to keep. The first visit was for a deep clean. They did the top of the fridge and my tub and hardwoods haven't looked this good in a long time!! They missed one spot on the floor which I am confident will get hit next time. Overall, they did a great job and will be using them on a regular basis.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Minit Maids
We like to have an educated customer about what products we use, why we use them and how we use them. A major focus of Minit Maids isnot just having your home look clean but knowing it is being cleaned correctly whether it be laminate flooring, stainless steel appliances or using HEPA filters on our vacuums. We want you to know we take our job seriously and follow our residential cleaning association, ARCSI, best practices. Thanks for taking the time to comment on your experience
Vivian J.
02/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned upstairs and downstairs. They usually do a good job.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Minit Maids
Thanks [Member Name Removed] You always give such positive feedback Let us know what we can do if needed
Thomas T.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: The date of service was 12/15/2015 and the cost of service was $70.00.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Minit Maids
Thanks [Member Name Removed]. Your communication with our office about some of the details in your home helps us do our job better.
Ernestine K.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: The Minit Maids have been cleaning my home regularly since I moved into it in 1983.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Minit Maids
We started Minit Maids in 1981 and are glad to see that you value our service. The improvements made in our cleaning methods have changed dramatically from when we started our company in 1981. Microfiber cloth technology has helped greatly with cleaning AND removing /sanitizing your surfaces.
CHRIS S.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: House cleaned, e.g. vacuum, dust, bathrooms and etc
Rating CategoryRating out of 5
Yes, I recommend this pro
$110
Response from Minit Maids
We are glad to hear that your review reflected what you have discussed with us on the phone. We do not have to switch days of customers very often but I wanted to thank you for giving us that flexibility when we needed it. We are happy to claim you as one of our loyal long term customers of 18 years.
Ruth S.
10/2015
4.0
house cleaning
  + -1 more
.
Description of Work: Whole house cleaning and one sheet change.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100
Response from Minit Maids
As a customer since 2001 we thank you for your feedback. Houses are very personal spaces and our customized Work Orders try to reflect the areas that need special attention and /or what product to use on a special surface like wood floors vs laminate floors. We will reach out to you this week to discuss areas where we could do better. Our goal is to have you feel confident that everything on our general clean list has been properly cleaned.
Anna S.
10/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: They were good..probably would not use again though. Not as thorough as I like.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Minit Maids
I wanted to reach out to you about your last experience on 3-10-15 with your deep clean after seeing your Angies List review. I was wondering if we were ever able to contact you after the cleaning. It is one of our procedures to call to verify all went well and that you were happy with the job. We know we had a problem getting to all the plantations due to furniture being in the way ( we do not move heavy furniture due to liability issues) but we were unaware of any other areas of dissatisfaction. We do guarantee all of work and will come back within 24-28 hours to re-clean an area that was not cleaned properly. We, of course, would like for you to give us another chance in the future and have reached out to you by email to see what we can do to have your experience a more favorable one. B rating is good but we like to see our customers come back for future cleanings. You have used us 4 times - three times in 2006-2007 with happy results and then in 2015 for your deep clean We will make sure your job is completed right next time. Let us know if this is something you would entertain. Keep in mind we provide As-Needed, Weekly, Biweekly, Monthly. The regular scheduled customers get a set rate. Thanks for your business in the past and we hope you give us a second chance in the future.
Cheryl S.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Everything went great for our housecleaning service.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Minit Maids
As an As-Needed cleaning client we always call back to see if you were totally happy with the job but we especially like it when an Angies List member takes the time to acknowledge it on the Review page.
Thomas T.
09/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Minit Maids
Thank you [Member name removed] for being a long term weekly customer and your opinion of our service
Michael T.
09/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Minot maids cleans out house every other week. They focus on our kitchen, 3 bathrooms, 2 bedrooms, and our living room. Twice a year we have had them do a deep clean where they touch everything. We are really happy with their results, and our interactions with the team have been great. They are professional and communicate really well. If they need to adjust the schedule they give us plenty of heads up.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Minit Maids
After setting up service one year ago we are happy to hear that we provide you a valuable service. We invest many hours of training our cleaners in order to meet our customers goals. Not just a house that looks clean but is clean and sanitized. Thank you for your feedback
SUZY J.
05/2001
3.0
house cleaning
  + -1 more
I DID LIKE THE WORKERS THEY WERE GOOD, BUT I DONT THINK THE MANAGEMENT IS VERY GOOD. THEY GAVE MY HOUSE A VERY QUICK ONCE OVER AND I EXPECTED THEM TO DO MORE. I CALLED THE OFFICE AND ASKED THAT SOMEONE COME BACK AND DO THE JOB THE WAY THEY USED TO DO IT WHEN I USED THEM A COUPLE YEARS AGO. THE SUPERVISOR SAID THAT I WOULD HAVE TO PAY EXTRA TO HAVE IT REALLY CLEANED. I AM VERY DISAPPOINTED. THEY HAVE REALLY GONE DOWN HILL.
Description of Work: HOUSECLEANING
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
03/2001
2.0
house cleaning
  + -1 more
MEMBER IS DISABLED AND JUST PRIOR TO HIS APPT. TO RECEIVE AN ESTIMATE HE HAD GOTTEN SICK AND HIS BATHROOM WAS NOT IN GOOD SHAPE. HE TRIED TO CLEAN IT AS BEST HE COULD. WORKER ASKED TO CALL SUPV. AND HE WAS TOLD THAT ANOTHER CREW WOULD BE SENT OUT TO HELP CLEAN. NO ONE EVER CALLED OR SHOWED. MEMBER COULD TELL THAT THE WORKED WAS DISGUSTED ABOUT THE PROSPECT OF CLEANING UP THE MESS. MEMBER FELT THAT IF THEY WERE NOT GOING TO SEND ANYONE, THEY SHOULD HAVE TOLD HIM THAT RATHER THAN MAKING HIM THINK THEY WERE GOING TO HELP.
Description of Work: HOUSECLEANING ESTIMATE
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
SID S.
06/2000
5.0
house cleaning
  + -1 more
COST IS A LITTLE HIGHTER THAN OTHERS BUT DID AN EXCELLENT JOB. VERY RESPONSIVE.
Description of Work: CLEANED HOME
Rating CategoryRating out of 5
punctuality
5.0
Yes, I recommend this pro
GENE H.
06/2000
5.0
house cleaning
  + -1 more
MEMBER WAS IMPRESSED WITH THEIR RESPONSIVENESS.
Description of Work: TALKED TO THEM ON THE PHONE ABOUT REGULAR HOUSECLEANING
Rating CategoryRating out of 5
CONNIE & RICK F.
08/1999
1.0
house cleaning
  + -1 more
MEMBER CLAIMS COMPANY CHANGED PRICE AFTER GIVING A RATE OVER THE PHONE -- COMPANY RETURNED THE CHECK.
Rating CategoryRating out of 5
PETER & WANDA H.
07/1999
5.0
house cleaning
  + -1 more
DID GENERAL HOUSECLEANING OF KITCHEN & BATHROOMS. THE 3 WOMEN IN THE TEAM WERE ALL ENERGETIC & UPBEAT. THEY WORKED AROUND OUR CATS & WERE WILLING TO DO THINGS AS WE REQUESTED! WOULD USE AGAIN FOR SPECIAL OCCASIONS. RELIABLE, GOOD JOB.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
05/1999
5.0
house cleaning
  + -1 more
HAVE USED THEM FOR HOUSECLEANING AND HAVE BEEN VERY PLEASED. THANKS FOR THE REFERRAL.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WILLAM D.
10/1998
5.0
house cleaning
  + -1 more
VERY POLITE AND NICE. DID A GREAT JOB!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

3717 Latrobe Dr #730, Charlotte, NC 28211

http://www.minitmaids.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning

FAQ

Minit Maids is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 AM

Tuesday: 7:30 AM - 4:30 AM

Wednesday: 7:30 AM - 4:30 AM

Thursday: 7:30 AM - 4:30 AM

Friday: 7:30 AM - 4:30 AM

Saturday: Closed

Minit Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Minit Maids offers free project estimates.
Yes, Minit Maids offers eco-friendly accreditations.
No, Minit Maids does not offer a senior discount.
No, Minit Maids does not offer emergency services.
No, Minit Maids does not offer warranties.
Minit Maids offers the following services: Regular Service: Weekly, Biweekly, Monthly and "As Needed" cleanings. General,Deep & Post Renovation, Move- in & Move-out for houses, condos, offices and apartments. Deep cleans include: washing of baseboards / door facings, cabinet fronts top-to-bottom, heavy soap film removal, under beds, refrigerator/oven interiors, plantation blinds hand wash, ceiling fans washed( reachable), screened porches, garage & decks swept, window interiors
Limitations: We do not move heavy furniture, wash 2 " blinds (professional blind cleaners are recommended), or clean homes that are hygienically unsafe. We use our special tools to get under and around tight areas and remove cobwebs. Height limitations higher than 2 step stool height but tools to reach higher

Contact information

3717 Latrobe Dr #730, Charlotte, NC 28211

http://www.minitmaids.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
Closed