Minit Maids

House Cleaning

About us

Celebrating 43 years in business as a non-franchised & independently owned/Owner on site business. We have uniformed employees -many who have been with us for several years. Our teams use our professional equipment & eco-friendly cleaners. They are trained in our safe and effective "Intelligent Greener Cleaning" methods (pro vacuums, microfiber cloths, no cross-contamination). Our employees take pride in their work and help make Minit Maids who we are today! Cost is determined by home size and "lived in" condition. We offer various programs to work within your budget. Fully insured/workmans comp and bonded. Contact us by phone or email. (704) 367-9931 or info@minitmaids.com

Business highlights

43 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Regular Service: Weekly, Biweekly, Monthly and "As Needed" cleanings. General,Deep & Post Renovation, Move- in & Move-out for houses, condos, offices and apartments. Deep cleans include: washing of baseboards / door facings, cabinet fronts top-to-bottom, heavy soap film removal, under beds, refrigerator/oven interiors, plantation blinds hand wash, ceiling fans washed( reachable), screened porches, garage & decks swept, window interiors

Services we don't offer

Limitations: We do not move heavy furniture, wash 2 " blinds (professional blind cleaners are recommended), or clean homes that are hygienically unsafe. We use our special tools to get under and around tight areas and remove cobwebs. Height limitations higher than 2 step stool height but tools to reach higher

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.682 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
5%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 26-50 of 82 reviews

Ashley D.
12/2014
5.0
house cleaning
  + -1 more
I have been using them for around six months. Two to four people come for the job, depending on the week. They provide their own supplies for the work. They are on time and clean really good.
Description of Work: They come out every other week for housecleaning. They clean half of my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Martha M.
12/2014
5.0
house cleaning
  + -1 more
Initially, my children hired them while I was in chemotherapy. They then came out routinely every two to three months for housecleaning during the program. They brought their own supplies for the work. They were personable and thorough. They did an excellent job.
Description of Work: They provided housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly M.
12/2014
4.0
house cleaning
  + -1 more
I have been using them for about a year now. Typically, the same team comes out for each visit. They bring all of the supplies needed for the job. They have been doing a fine job.
Description of Work: They provide housecleaning services every two weeks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
12/2014
4.0
house cleaning
  + -1 more
I have been using them for about two years. They bring everything needed for the work. They are reliable and I trust them. They have done very good.
Description of Work: They come out once every other week for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Thomas T.
08/2014
5.0
house cleaning
  + -1 more
All cleaning, dusting, washing, wiping, vacuuming, etc. were performed in a very satisfactory manner. The process was completed in a very efficient and expeditious manner.
Description of Work: Performed usual weekly cleaning services. (We've been using Minit Maids since 2001.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Minit Maids
As a customer that has been with us for 13 years +, we value your comments. Call our support staff anytime if you need to discuss any concern or schedule changes

Bonnie A.
08/2014
5.0
house cleaning
  + -1 more
After using many cleaning services, someone suggested I call Minit Maids because they had a great experience with them. This was one year ago and they are still cleaning our home every two weeks. The staff and maids are always punctual, professional, and take great care in their jobs. They are very attentive too detail and any special needs you may have. This is an outstanding company and I would highly recommend you contact them for your cleaning needs.
Description of Work: Minit Maids have been cleaning our home now for 1 year and always do an excellent job. They have very professional staff. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Minit Maids
Thank you for your kind comments [member name removed]. We hope to continue with your having this kind of service.

AMANDA S.
07/2014
5.0
house cleaning
  + -1 more
Good communication - impressive results - great price!
Description of Work: I called them to deep clean one of my rental houses that recently became vacant. Not only were they able to work me in the next day, but 3 workers showed up and did an exceptional job! The property was FILTHY prior to their arrival, so I was thinking it would take them at least 8 hours to finish. To my amazement, it only took them 1.5 hours to get the property completely cleaned and detailed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Minit Maids
We were tickled to hear about your thoughts about our service and to send pictures of the cleaned areas were particularly generous. We will make sure you have a similar experience in your future cleanings

Devin M.
07/2014
4.0
house cleaning
  + -1 more
Excellent deep clean on first visit. Estimates for bimonthly cleaning were for full house. We removed some rooms to get lower rate but the rate went up. We moved cleaning to once monthly. Rate went up again as expected but went ahead as we really appreciate the quality and professionalism. After next visit, rate goes up again. At first due the reason was for extra bathroom cleaning required, but it was the same as originally requested. When I cancelled, they said it was due to cat hair, but they alreayd knew about the cats from the initial cleaning. Also, maids offer to do more while they are present, do not accept, they will use that to raise the rate for next visit. Bottom line, excellent service, very punctual. Be careful to not accept extra work on site. Expect rates to go up at any time.
Description of Work: Monthly basic cleaning of rooms, baths, vaccuuming, dusting.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Minit Maids
We are glad you liked the cleaning but were sorry to hear that you were displeased with the price adjustment that we had to make due to your requesting Monthly service and not the Biweekly service that you originally were quoted. When rooms like the bonus room are added that were not in the original quote and and the master bath that was originally requested as floors only and then later asked for it to be cleaned fully, there will be a price adjustment for obvious reasons. Heavy animal hair will result in more time required too. This is the only reason for a price adjustment.

Amy P.
06/2014
5.0
house cleaning
  + -1 more
I have been using Minit Maids for just over three (3) years. They do a great job. Over the years there have been 1 or 2 less than stellar cleaning jobs but a phone call to the office gets everything fixed...and FAST. They are extremely professional, courteous, and sincerely try to meet the expectations of their clients. I recommended them to my employer who used them while they had a corporate apartment in town. The company was very pleased also. I cannot recommend them highly enough!!!
Description of Work: General bi-weekly cleaning. And big "OMG my mother is coming to town" cleanings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Minit Maids
We always like see that your think highly of us to refer us to others. It is a wonderful way to grow our business. We like rewarding you with a referral fees too.

Ernestine K.
04/2014
5.0
house cleaning
  + -1 more
The Minit Maids have been cleaning my house ever since I moved into it in 1983. When my children were little they cleaned weekly. Now they are grown, I have them come biweekly. They keep by kitchen and bathrooms looking great.
Description of Work: General Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Minit Maids
Tina, you hold the record as being most loyal and longest running customer in the history of Minit Maids ( we started the company in 1981 you might recall) 31 years. We thank you from the bottom or our hearts for your loyalty. You are family to us.

Suzanne H.
02/2014
5.0
house cleaning
  + -1 more
The team is professional and the folks in the office really stay on top of their customers, your specific needs, your likes and dislikes, etc. They are very collaborative and quality is key for Minit Maids.
Description of Work: I love Minit Maids. They clean my house and do a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MONICA H.
09/2013
5.0
house cleaning
  + -1 more
I have been using them for 18 years now. They come twice a month. The employees are trustworthy and highly trained. The price is very competitive.
Description of Work: They do the regular housecleaning for me. They clean the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas B.
02/2013
4.0
house cleaning
  + -1 more
They do a good job with the basics, since we did not opt for deep cleaning.
Description of Work: Bi-weekly cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$110

Response from Minit Maids
[member name removed] I could not find you in our database. Is it possible you are under another name? Thank you for the review. Let us know how we can help again and possibly even give you better service than the first clean

Terry M.
12/2012
5.0
house cleaning
  + -1 more
The Minit Maids did a terrific job. The house looks great. The cleaning team arrived on time and they finished their work on time. The team was friendly and efficient.
Description of Work: The Minit Maids did extensive housecleaning as well as changing the sheets on the beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Terry L.
08/2012
4.0
house cleaning
  + -1 more
Most of the time the work is good. They normally use the same crew and they do a good job. They sent a different crew out one time and I was not as happy with their work.
Description of Work: They provide monthly housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Sonjia P.
05/2012
3.0
house cleaning
  + -1 more
The experience with them was mediocre. They were very professional but they did not clean very well. I had to ask them four times to make sure that all the baseboards were cleaned. After they left, I spilt something on the floor and I wiped it, and my rag came up dirty. So I took a clean rag and checked somewhere else and it was dirty there as well. I will not use them again in the future.
Description of Work: I used Minit Maids Inc for housecleaning.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$290

Response from Minit Maids
This was our 2nd cleaning, the first in January. The baseboards needed a wet washing but they requested only a dusting and many times it needs a wash to look good. As far as the wood floors, it could have been they needed to be cleaned twice in high traffic area. Our microfiber mop method is very good as we do not dip our cloths into a bucket of dirty water but have 3-6 pads/home. We do guarantee our work and are very happy to come back to any re-clean areas of dissatisfaction. Some customers use sub-standard products like Orange Glo or Mop N Glo for hardwoods that leaves a build up and requires and special method to remove it. A wood floor with high traffic from dogs/ kids will never come up perfectly clean with a white paper towel but it should not be dark - sometimes very light color. We are calling them today to help resolve the issue if they care to work with us. We train extensively with our staff - cleaning marble, soap film/mildew, dusting so as to not re-distribute dust, use good vacuums with high filtration bags. After 31 years we still have a great reputation. We could have dropped the ball here.

Valerie W.
03/2012
5.0
house cleaning
  + -1 more
In the beginning, I did not know what team would come. But, now I have the same team every month (Kim and Misty). They are excellent (very professional and meticulous). I appreciate a thorough house cleaning. I notice every nuance of their cleaning style, from the way they fold the edges of the toilet paper to the way they tuck the trash can liner. I was so pleased that I recommended their service to my mother and she was using some other company at the time.
Description of Work: I have been using Minit Maids for one year and I really love the work they do. I have them come once per month. I have about twelve rooms in my home. The work consists of dusting (blinds, lights, ceiling fans, furniture), vacuuming, trash removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sarah W.
02/2012
5.0
house cleaning
  + -1 more
They are more reliable than other maid services I have used in the past. They always call the day before to confirm the time they are coming; and they always come.
Description of Work: They come every other week for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

MONICA H.
02/2012
5.0
house cleaning
  + -1 more
I have been a client of theirs for about 15 years. I am very happy. I have only had one problem ever and they made it right without any problem.
Description of Work: They do housecleaning for me biweekly and on special occasions when I need it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Terry L.
02/2012
4.0
house cleaning
  + -1 more
They are doing fine. We had one time, over the holidays, when they sent an alternate group of girls to do the cleaning and that did not work out. The girls were in a hurry. However the ones that come on a regular basis do a good job.
Description of Work: They have been doing housecleaning for about a year. They come once a month.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

ROBERT B.
02/2012
5.0
house cleaning
  + -1 more
I have a basement ranch, which is two floors, and they take care of the entire house. They do an excellent job, from making the bed to cleaning the coffee pot.
Description of Work: They have been cleaning my house for 22 years. They have sent the same two girls for the last 10 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GEORGE A.
02/2012
5.0
house cleaning
  + -1 more
We have had them for about 20 years. They are very reliable. When they say they will get here, they will get here. I never have to worry. I think the staff is very polite and trustworthy. We have never had anything taken, ever. Our house looks good when they’re done. I never hear them complain. They are very nice and efficient. If we want to add an extra service, the company works with you. Once of the services we have added over time was to have our sheets changed. It is easy to work with the management. The quality of work is very good for the price that you pay. They come and bring their own equipment and chemicals. They will not eat or drink in the house. They also will not use their cell phones in the home.
Description of Work: They do regular housecleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Minit Maids
Thank you for the complimentary review. It is always good to hear in an unbiased way what we consider a valued customer thinks of us. We will do our utmost to make sure you are as happy with us in the future as you have been in the past.

Sarah R.
10/2006
5.0
house cleaning
  + -1 more
I was hard to notice they were even here, except that the toilets were clean and the windows washed. But on their defense my house really wasn't that dirty. I think my husband was just trying to be helpful. There's only so much you can do in a house that is already clean.
Description of Work: My husband hired them while I was in the hospital having our baby to give the house a good overall cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RICHARD & MARGARET S.
07/2003
5.0
house cleaning
  + -1 more
THIS COMPANY WAS RESPONSIVE TO MY COMPLAINTS. THE FLOORS WERE NOT CLEANED WELL AND LEFT DIRT IN THE SINK ONE TIME. I CALLED THEM AND THEY ENDED UP NOT CHARGING ME FOR THE WORK AND THE NEXT TIME THEY WERE VERY RESPONSIVE TO MY REQUEST.
Description of Work: I HAVE BEEN USING TWICE A MONTH FOR CLEANING FOR FOUR MONTHS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

GEORGE M.
12/2001
5.0
house cleaning
  + -1 more
GOOD BUY FOR THE MONEY WE PAY. ALWAYS PROMPT IF SOMETHING IS NOT THE WAY WE WANT IT.
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3717 Latrobe Dr #730, Charlotte, NC 28211

http://www.minitmaids.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Minit Maids is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 AM

Tuesday: 7:30 AM - 4:30 AM

Wednesday: 7:30 AM - 4:30 AM

Thursday: 7:30 AM - 4:30 AM

Friday: 7:30 AM - 4:30 AM

Saturday: Closed

Minit Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Minit Maids offers free project estimates.
Yes, Minit Maids offers eco-friendly accreditations.
No, Minit Maids does not offer a senior discount.
No, Minit Maids does not offer emergency services.
No, Minit Maids does not offer warranties.
Minit Maids offers the following services: Regular Service: Weekly, Biweekly, Monthly and "As Needed" cleanings. General,Deep & Post Renovation, Move- in & Move-out for houses, condos, offices and apartments. Deep cleans include: washing of baseboards / door facings, cabinet fronts top-to-bottom, heavy soap film removal, under beds, refrigerator/oven interiors, plantation blinds hand wash, ceiling fans washed( reachable), screened porches, garage & decks swept, window interiors
Limitations: We do not move heavy furniture, wash 2 " blinds (professional blind cleaners are recommended), or clean homes that are hygienically unsafe. We use our special tools to get under and around tight areas and remove cobwebs. Height limitations higher than 2 step stool height but tools to reach higher

Contact information

3717 Latrobe Dr #730, Charlotte, NC 28211

http://www.minitmaids.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
Closed