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METRO-GREEN SCAPE INC

Landscaping, Lawn and Yard Work, Pavers and Hardscaping,

About us

We don't just design landscapes and outdoor living paradises, we design around your hopes, dreams, and desires for your family. We don't just build landscapes and outdoor living spaces, we help you build your very own "great outdoors" in ways beyond what you could have imagined and exactly as you had hoped all at the same time. Outdoor kitchens, fireplaces and fire pits, patios and decking, hardscapes and aquascapes, pools and hot tubs, gardens and pergolas. Award-winning design and management assures that you are getting the very best on your project from ground-breaking to completion.

Business highlights

26 years of trusted experience

Services we offer

LANDSCAPE DESIGN & INSTALLATION, HARDSCAPES: PATIOS, WALKWAYS, RETAINING WALLS; OUTDOOR LIVING SPACES, OUTDOOR KITCHENS, OUTDOOR FIREPLACES AND FIREPITS; LANDSCAPE MAINTENANCE; NEW IRRIGATION; PONDS AND WATER FEATURES; PERGOLA; SCREENED PORCHES; LAWN MAINTENANCE; OUTDOOR LIGHTING

Services we don't offer

POND CLEANOUT; TREE REMOVAL; TREE FERTILIZATION; TREE PRUNING; CONCRETE WORK; ASPHALT; FOUNTAINS; PRE-FABRICATED FIREPLACES/KITCHENS; LINER SWIMMING POOLS (we can subcontract these services in conjunction with services we do offer).

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
14%
3
6%
2
4%
1
10%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.4
responsiveness
4.3
punctuality
4.4
Showing 101-118 of 118 reviews

Linda D.
01/2016
5.0
landscaping
  + -1 more
unknown
Description of Work: They landscaped our backyard two or three years ago.
Rating CategoryRating out of 5
Yes, I recommend this pro

Irene H.
11/2015
5.0
landscaping, hardscaping
  + 0 more
unknown
Description of Work: Installed a paver patio and everything was done in a professional manner and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

YOLANDA M.
06/2015
4.0
landscaping
  + -1 more
.
Description of Work: They walked through the property with me and he identified the plants that were on the property and gave me some indications for care and landscaping.
Rating CategoryRating out of 5
$75

Cate W.
08/2014
5.0
landscaping, lawn service
  + 0 more
unknown
Description of Work: We use Metro Greenscapes for our monthly lawn services. They do these very well, always punctual or in touch with us if the schedule changes at all due to weather. We also used their services for some landscaping on our home. They were great working with us on the design, discussing our ideas and making great suggestions - and I never felt rushed during our consultations. The work was done exactly to our agreeement, and we love the way it looks. Unfortunately, one of the trees died about two months after they installed it, and they replaced it for the wholesale cost of the tree - we did not have to pay labor or delivery fees. While they do not guarantee that plants will survive, they went above and beyond the typical arrangement and we appreciated that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Donna C.
05/2014
2.0
decks, landscaping, masonry
  + 1 more
unknown
Description of Work: Was given a verbal estimate, representative said he could not give a written estimate until they returned to office. After numerous calls and a month later written estimate arrive $2000 more than the verbal quote.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$2,300

Response from METRO-GREEN SCAPE INC
Thank you for expressing your concerns. As a company of integrity, we would like to make this right and stand behind the original estimate you were given. We are here to serve and provide our customers with excellent customer service. Our office number is 704-504-0980. If I can be of further assistance, please do not hesitate to contact me at our office. Thank You Darin Brockelbank

Molly H.
07/2013
5.0
landscaping
  + -1 more
unknown
Description of Work: They cleaned the backyard, weeds, and branches. They did a fine job.
Rating CategoryRating out of 5

Response from METRO-GREEN SCAPE INC
[member name removed], Thank you for your feedback please let us know if we can help you in the future. We value your business! Have a good forth of July! Darin Brockelbank Owner

Aimee N.
11/2012
1.0
landscaping
  + -1 more
whatmat
Description of Work: Metroscapes offered, through Angie's List, a analysis of your yard at a reduced price (I don't remember the exact deal). After the owner walked around my property and made a few comments, I pointed out to the owner a particular problem area in my yard where I was trying to grow bermuda grass. I explained to him the terrible service I had received from the company that planted the bermuda and was frustrated in trying to identify the right type of fertilizer, weed prevention, etc. for my yard. He offered to put a mat over the problem area and said the seeds would be protected and grow through the mat. The company did come and do what they promised they would do...the only problem was is that it didn't work. After several phone calls with the supervisor (can't remember his name...father-in-law?) and actually meeting with him, I thought we would resolve the problem, but he never followed through. I did not want to report them because I never paid the bill. In a phone call (or could have been an email), the supervisor acknowledged he didn't do what he said he would and wanted yet another chance, at no charge, to make things right. At this point, I had been jerked around, not only by this company, but the original company, and wanted nothing more to do with them.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$100

Response from METRO-GREEN SCAPE INC
Customer, Thanks or sharing your concerns. As you know I am we'll aware of the grass seed not coming up in the area for this is why we never charged you even know in the grass seeding business we can only control the activity and Science and water plays a huge part in the Results. I am sorry for my sake in the industry's sake that a couple of companies didn't get any results for I am certain that both companies want at all times to deliver the best results that nature allows. Please let me know if we can do anything else on our end to help with this situation. Darin Brockelbank Owner

Mary H.
11/2012
2.0
irrigation systems
  + -1 more
See above
Description of Work: Paid to have irrigation system serviced; sprinkler heads were inspected and aligned. Overall, service performed was satisfactory although fellow barely spoke English. This was a concern since we were interested in having additional services provided (at additional cost, of course). We made a follow up call when we didn't hear from Metro-Green, and upon requesting the additional services information, were advised we'd receive a call from the owner to discuss in more detail. After two more follow up calls, we never got the return call so we scheduled the services with another provider.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$80

Response from METRO-GREEN SCAPE INC
Member, Thanks for letting me know. I have not got information to contact you but now that I am aware I am calling now. Darin Brockelbank Owner of Metro-Greenscape

BARBARA K.
10/2012
5.0
landscaping, lawn service
  + 0 more
unknown
Description of Work: They did some edging and worked on our beds. They were absolutely wonderful.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from METRO-GREEN SCAPE INC
Member, Thanks for hiring us to do some bed edging and landscape clean up. I had a chance to talk to the forman and he was really apprecative of your kindness. Let me know if we can do anything else! Darin Brockelbank Metro-Greenscape

Elizabeth D.
10/2012
5.0
lawn service
  + -1 more
They were alright.
Description of Work: I bought a Big Deal from them for lawn and yard work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from METRO-GREEN SCAPE INC
Elizabeth, Thank you so much for the opportunity to serve you! Please let us know is we can do anything else to earn your future business! Darin Brockelbank Metro-Greenscape 704-488-2704 darin@metrogreenscape.com

ROBERT A.
09/2012
1.0
landscaping, lawn service
  + 0 more
Very bad.
Description of Work: Requested that their people pull weeds in planting beds. Showed them what and how I wanted it done. They hit the weeds with a weed-eater and then round-up. The weeds were back in less than two weeks. Talked with owner, instructed to never come here again.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$99

Richard S.
07/2012
5.0
landscaping, lawn service, hardscaping
  + 1 more
See above.
Description of Work: I contacted Metro-Green for the purpose of having my zoysia lawn verti-cut (thatch removal). Seth Hudson, one of the designers, called and advised that thatch removal was not one of the services they offered however he offered several suggestions as to where I might find a company that does do it. Seth spent about a half an hour on the phone with me discussing my lawn issues and suggested steps I could take the remedy them. Although it was determined from the onset of the phone call that it was not leading to a service "sold"', Seth still took the time to answer my questions and share his experience and knowledge of zoysia lawns. I was very impressed with the attention given and professionalism shown. I do have some landscape plans in the future and Metro-Green will be the first on the call list.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Response from METRO-GREEN SCAPE INC
I am so proud to have Seth on our staff he is a great first impression and love that he was able to help you out. We are here to serve and greatful that you will consider us in the future. I am glad to help in any way that we can! Darin Brockelbank Owner

DIANE & WYN H.
09/2011
1.0
lawn service
  + -1 more
VERY POOR!
Description of Work: AM DISAPPOINTED AND WOULD NOT USE THIS COMPANY.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$99

Response from METRO-GREEN SCAPE INC
I am Darin Brockelbank owner of Metro-Greenscape. It sounds like we disappointed you and I would personally love the opportunity to make it right. Please let me know what i can do to accomplish this. Darin Brockelbank

Jonathan AND SUE H.
08/2010
2.0
decks, fountains
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$20,000

Response from METRO-GREEN SCAPE INC
Member, If there is anything our company can do to better the service expierence that you had by offering something else at a discounted or for free to help lessen your expierence I would love to talk. Darin Brockelbank Metro-Greenscape Owner

KATHRYN H.
01/2007
3.0
landscaping
  + -1 more
The initial consultation ($50) with Darin was very helpful and informative; he gave us a number of good ideas and told us many things we can do ourselves for cost savings. Having the actual design created was a disappointing experience. The design was promised to be completed in ten days, however, it took more than six weeks for the final design to be delivered. Several of my emails and phone calls were not returned, and no explanation was provided for the delay. The final product was a decent design and using photographs rather than other design formats were very helpful. However, we did not have confidence in the company's customer service or management routines to trust them with the landscaping contract.
Description of Work: Created a landscape design for the front and back yard using pictures of our existing landscaping and updating the images with the design image for a 'real life' view of the final product. We did not use Metro Greenscape for the actual planting and implementing the design.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$550

VICKI B.
07/2006
5.0
landscaping, lawn service
  + 0 more
Darin and Heather really know their business. Every detail of the landscaping process was explained, so that we would know exactly what we were getting. Dealing with them was a real pleasure. Not only are they knowledgeable about landscaping, they were also punctual and very reasonably priced. The finished product was even better than we had expected.
Description of Work: We recently built a new home and our lot was an undeveloped, wooded lot. Metro-Green Scape, Inc., totally transformed the lot to a well-manicured, beautifully landscaped yard with green grass and natural areas, while maintaining the natural trees all around. It was amazing to watch the transformation in only a few short days. We couldn't be more satisfied with the result. WHAT A HUGE DIFFERENCE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

NANCY M.
10/2005
1.0
landscaping
  + -1 more
HEATHER WAS TO DO A LANDSCAPE DESIGN. SHE MET WITH MY ME AND MY HUSBAND AND WE SIGNED A CONTRACT 10/12/2005. WE SET UP AN APPOINTMENT FOR FRIDAY OCTOBER 21, 2005 AT 5:00 TO REVIEW THE DESIGN THAT SHE WAS TO DO. WE LEFT WORK EARLY SO THAT WE COULD MAKE THE APPOINTMENT. HEATHER NEVER SHOWED UP. I CALLED THE ANSWERING SERVICE AND LEFT A MESSAGE. THE REPRESENTATIVE SAID THAT SOMEONE WOULD CALL ME MONDAY OCTOBER 24. I HAVE NOT HEARD A WORD. THIS IS VERY ANNOYING. I WANTED TO GIVE HEATHER THE BENEFIT OF THE DOUBT BUT WHEN NO ONE FROM METRO-GREENSCAPE EVEN RETURNED MY CALL IT WAS FRUSTRATING. I CAN'T COMMENT ON THE QUALITY OF WORK SINCE FOR OUR SECOND APPOINTMENT THEY WERE ''NO SHOWS''. THE AMOUNT OF THE CONTRACT WAS $250, WHICH WE WERE TO PAY WHEN THE DESIGN WAS PRESENTED TO US, THEREFORE WE PAID NOTHING. NEVER SHOWED UP FOR OUR SECOND APPOINTMENT.
Description of Work: HEATHER WAS TO DO A LANDSCAPE DESIGN. SHE MET WITH ME AND MY HUSBAND AND WE SIGNED A CONTRACT 10/12/2005. WE SET UP AN APPOINTMENT FOR FRIDAY OCTOBER 21, 2005 AT 5:00 TO REVIEW THE DESIGN THAT SHE WAS TO DO. WE LEFT WORK EARLY SO THAT WE COULD MAKE THE APPOINTMENT. HEATHER NEVER SHOWED UP. I CALLED THE ANSWERING SERVICE AND LEFT A MESSAGE. THE REPRESENTATIVE SAID THAT SOMEONE WOULD CALL ME MONDAY OCTOBER 24. I HAVE NOT HEARD A WORD. THIS IS VERY ANNOYING. I WANTED TO GIVE HEATHER THE BENEFIT OF THE DOUBT BUT WHEN NO ONE FROM METRO-GREENSCAPE EVEN RETURNED MY CALL IT WAS FRUSTRATING. I CAN'T COMMENT ON THE QUALITY OF WORK SINCE FOR OUR SECOND APPOINTMENT THEY WERE ''NO SHOWS''. THE AMOUNT OF THE CONTRACT WAS $250, WHICH WE WERE TO PAY WHEN THE DESIGN WAS PRESENTED TO US, THEREFORE WE PAID NOTHING.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from METRO-GREEN SCAPE INC
This business practice is embarrassing and is no longer a tolerated practice and should have never been. This was a time when Heather first started with the company, was overwhelmed with the whole process but with coaching and training has now been with the company 6 years with 1000's of happy customers. It was a bad judgement on my part as the company owner to have put her in this position with out the proper resources, staff and or traning to do the job and I made a mistake and hate that my company's reputation was tarnished but based on that service expierence I deserved that complaint and some. We have since implemented strategies that keep people accountable with weekly sales meetings, a full time office assistant to return phone calls, and a better understanding of our customer's expectations. When we do not do something that we say we are percieved as liars and thats the last thing that we want is to over commit and under deliver.

TOM K.
09/2005
5.0
landscaping
  + -1 more
HEATHER CAME OUT AND DID THE INITIAL ESTIMATE, PATIENTLY MODIFIED THE PLAN and ESTIMATE SEVERAL TIMES AS I REQUESTED CHANGES. HER HUSBAND, DARRIN, AND CREW CAME OUT AND DID THE WORK TO OUR SATISFACTION. HE HAD SOME DIRT LEFT OVER, BUT USED THAT TO ADD TO ANOTHER AREA THAT WAS NOT IN THE ORIGINAL ESTIMATE. WHEN THEY LEFT, MY DRIVEWAY WAS CLEANER THAN WHEN THEY ARRIVED. THEY WERE ALSO CAREFUL NOT TO DAMAGE ANY EXISTING PLANTS OR TREES. I DEFINITELY RECOMMEND THEM.
Description of Work: CREATED A SEEDBED FOR A NEW LAWN BY ADDING DIRT, SPREADING, LEVELING AND TAMPING; ALSO TILLING ONE AREA THAT HAD PREVIOUSLY BEEN SEEDED. CREATED A 50 FOOT DRY CREEKBED WITH RIVER GRAVEL. CLEANED OUT WEEDS AND DEBRIS FROM THE BACK OF THE YARD. MADE A NATURAL AREA AROUND FOUR TREES AND MULCHED WITH PINE STRAW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,001

Contact information

1622 Parker Dr, Charlotte, NC 28208

http://www.metrogreenscape.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Lawn Irrigation,
Decks and Porches,
Drain Pipe Installation,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Landscaping - Lighting,
Outdoor Kitchens,
Masonry,
Tree Service

FAQ

METRO-GREEN SCAPE INC is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

METRO-GREEN SCAPE INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, METRO-GREEN SCAPE INC does not offer free project estimates.
Yes, METRO-GREEN SCAPE INC offers eco-friendly accreditations.
No, METRO-GREEN SCAPE INC does not offer a senior discount.
No, METRO-GREEN SCAPE INC does not offer emergency services.
Yes, METRO-GREEN SCAPE INC offers warranties.
METRO-GREEN SCAPE INC offers the following services: LANDSCAPE DESIGN & INSTALLATION, HARDSCAPES: PATIOS, WALKWAYS, RETAINING WALLS; OUTDOOR LIVING SPACES, OUTDOOR KITCHENS, OUTDOOR FIREPLACES AND FIREPITS; LANDSCAPE MAINTENANCE; NEW IRRIGATION; PONDS AND WATER FEATURES; PERGOLA; SCREENED PORCHES; LAWN MAINTENANCE; OUTDOOR LIGHTING
POND CLEANOUT; TREE REMOVAL; TREE FERTILIZATION; TREE PRUNING; CONCRETE WORK; ASPHALT; FOUNTAINS; PRE-FABRICATED FIREPLACES/KITCHENS; LINER SWIMMING POOLS (we can subcontract these services in conjunction with services we do offer).

Contact information

1622 Parker Dr, Charlotte, NC 28208

http://www.metrogreenscape.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM