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MCSWAIN'S HANDMADE FURNITURE

Furniture Refinishing and Repair, Antiques, Furniture - Custom Made,

About us

ADDITIONAL EMAIL: Eric@McSwains.com Mike@McSwains.com Info@McSwains.com

Business highlights

64 years of trusted experience

Services we offer

In addition to creating One-of-a-Kind Pieces, we also offer Complete Furniture Repair, Refinishing and Restoration Services. Re-cane chair seats and backs. New leather desk tops with hand tooling and gold leaf. We provide Museum Quality Reproductions of Fine Antiques as well as Restorations, Repairs and French Polishing to protect the value and beauty of your Fine Antiques for years to come.


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-16 of 16 reviews

Shirley H.
03/2016
5.0
furniture repair
  + -1 more
unknown
Description of Work: Refinished a cedar chest . Did a Beautiful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen A.
10/2015
5.0
antiques, furniture repair
  + 0 more
unknown
Description of Work: Refinished antique desk. Great job. Took awhile to get an appointment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Ben P.
04/2015
4.0
furniture repair
  + -1 more
I've been in their showroom and I was very impressed. It's been a family business and they've been in business for many years. They explained in detail the reason why it's important to finish in the right color wood. Their price is a lot of money, so it's not for everybody. I think people need to understand the difference between having furniture painted and having furniture refinished with more of a stain. That's really what you need more skill for. They were very professional and very responsive.
Description of Work: They gave me a quote for refinishing a buffet which has a china cabinet, a table which has inlaid work and six chairs.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Philip F.
03/2015
4.0
furniture repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from MCSWAIN'S HANDMADE FURNITURE
Your chair was a huge challenge. The price was no surprise because we told you how much it would cost before hand and you said go ahead. It was a broken arm with carving that was surrounded by upholstery. It took 2 full days to complete the repairs. I really wish people understood what it takes to do a proper repair and then blend it back so you cant tell. We love what we do and it shows in our work.

Wendy B.
06/2014
5.0
furniture repair
  + -1 more
I had an antique maple rocker that had been ruined by chewing puppies. It was a great little chair that my grandparents had given my parents as a wedding present. I also had an antique bookshelf that belonged to my grandfather that the movers had broken a leg off of and they lost the leg. I asked McSwains to repair them . McSwains gave me a price and an estimated date of delivery. While it seemed a bit expensive at first, once I saw the finished products, I understood. The pieces were gorgeous. They are true craftsmen. And they finished the pieces well before their estimated date. I could not be more pleased and recommend them HIGHLY. Great work, great interactions, excellent quality, great people to work with. Perfect.
Description of Work: Repair and refinish an antique rocker and an antique bookshelf.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Greg H.
03/2014
5.0
furniture repair
  + -1 more
They did a very good job on it.
Description of Work: Had an antique childs chair that needed to be refurbished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

John M.
10/2013
5.0
furniture repair
  + -1 more
Great. Thoroughly explained what they were going to do and did it well. Very friendly and honest! Highly recommend them.
Description of Work: repaired headboard of antique bed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Katherine C.
08/2013
5.0
furniture repair
  + -1 more
They did an excellent job. I am very pleased with the work. It was expensive, but worth it.
Description of Work: Recaned a chair seat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

VICTORIA R.
03/2013
3.0
furniture repair
  + -1 more
unknown
Description of Work: McSwains said they were too busy to come out and give us an estimate. He wanted pictures. I told him the dimensions, the wood type, etc. and he said $300-$400 dollars plus the cost of moving it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MCSWAIN'S HANDMADE FURNITURE
We are sorry that we could not come out to do the estimate. We have a total of 5 employees including myself. With a 3-4 month backlog it is impossible to leave the shop for the many requests we get for estimates daily. I hope we can do you table some day. No one in the southeast does finish work the way we do. Please come by our showroom and see for yourself. All of the finish used on our new showroom items is the same for refinished items. Thank you, Eric McSwain

cyndi D.
11/2012
5.0
furniture repair, antiques
  + 0 more
The antique furniture was restored to a condition better than it was before the damage from the move. Mr McSwain did such a fantastic job that it brought tears to the eyes of the family members that the furniture meant so much to, to see it as it was when we grew up. They were so nice to pick all the furniture up and to deliver it completed. I couldn't be more pleased and satisfied with his work. I would use them again and have recommended them to friends who hold family antiques so dear.
Description of Work: I had several antique pieces of furniture to include a complete dining room sent w/2 hutches, two end tables and a hope chest that had received extreme damages in a move from Virginia. Mr McSwain repairs all damages and restained and re-finished all pieces to a condition better than they were before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Christine D.
06/2012
5.0
furniture repair
  + -1 more
McSwain's (father and son) did a fabulous job restoring/repair our furniture. We thought one of the chairs was beyond repair, but they did a fabulous job. We couldn't even tell which chair originally had the large gouge/crack running down the leg and across the back seat. We will definitely use McSwain's again.
Description of Work: We had one 1950's Heywood Wakefield chair that had a large crack running down the leg and a hairline crack running across the back of the seat. We also took in the other 5 Heywood Wakefield chairs to have the loose seat cushions secured to the chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Christine D.
06/2012
5.0
furniture repair, custom furniture
  + 0 more
McSwains makes high-end quality furniture, so I was surprised when they came back with a reasonable quote to repair my end table that had such an intricate design/pattern. They did a fabulous job! The end table looks brand new, and the wood pattern and design were perfectly restored. I would definitely use McSwain's again and will highly recommend them to others.
Description of Work: My Hekman end table that had a unique wood pattern and design on the top had been damaged by water that overflowed from my plant. The water sat on the table for several days before I noticed the top of the wood had a white looking residue and was cracking and raised. I thought it was beyond repair, but send a picture via email to McSwains and was thrilled to hear they could repair it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Samantha D.
05/2010
5.0
furniture repair
  + -1 more
Service was easy. I showed up on a saturday (which was very convenient) and they had the repair work done in 4 days. The chairs are now sturdy and can have people actually sit on them. And the repair is completely invisible. I'm very happy with the result.
Description of Work: I had 2 broken chairs fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ABIGAIL S.
04/2009
5.0
furniture repair
  + -1 more
I was very impressed by the pieces of furniture that McSwain's makes by hand. The quality of workmanship was excellent. I felt very confident that McSwain's was the right place to trust for the repair of a piece of furniture with great sentimental value. The work was completed on time and beautifully. I plan on returning to them to have an heirloom pine dining table refinished and to have deep scratches in my living room end tables repaired.
Description of Work: In a move across the country, the movers snapped the leg of my headboard. I contacted McSwain's. I spoke with Mr. McSwain Sr. and he assured me he could assist. I brought the piece to their shop in East Charlotte/Mint Hill and met Mr. McSwain Jr. He quoted me $45.00 to repair the leg and suggested it would be complete by the following weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Barbara M.
03/2009
5.0
furniture repair
  + -1 more
He does beautiful work. He told me that my furniture was antiques. He did a really good job. They fixed my table that was warped and he made it beautiful again. I will use him again. I have recommended him to friends.
Description of Work: McSwain's refinished my furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RUTH M.
11/2006
5.0
furniture repair
  + -1 more
Well.
Description of Work: Repaired heirloom loveseat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

    Contact information

    8608 LAWYERS RD, Charlotte, NC 28227

    www.McSwains.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 4:30 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Antiques,
    Furniture - Custom Made,
    Furniture - Sales,
    Cabinet Making

    FAQ

    MCSWAIN'S HANDMADE FURNITURE is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 4:30 PM

    Tuesday: 9:00 AM - 4:30 PM

    Wednesday: 9:00 AM - 4:30 PM

    Thursday: 9:00 AM - 4:30 PM

    Friday: 9:00 AM - 4:30 PM

    Saturday: 9:00 AM - 12:00 PM

    MCSWAIN'S HANDMADE FURNITURE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, MCSWAIN'S HANDMADE FURNITURE does not offer free project estimates.
    No, MCSWAIN'S HANDMADE FURNITURE does not offer eco-friendly accreditations.
    No, MCSWAIN'S HANDMADE FURNITURE does not offer a senior discount.
    No, MCSWAIN'S HANDMADE FURNITURE does not offer emergency services.
    No, MCSWAIN'S HANDMADE FURNITURE does not offer warranties.
    MCSWAIN'S HANDMADE FURNITURE offers the following services: In addition to creating One-of-a-Kind Pieces, we also offer Complete Furniture Repair, Refinishing and Restoration Services. Re-cane chair seats and backs. New leather desk tops with hand tooling and gold leaf. We provide Museum Quality Reproductions of Fine Antiques as well as Restorations, Repairs and French Polishing to protect the value and beauty of your Fine Antiques for years to come.

    Contact information

    8608 LAWYERS RD, Charlotte, NC 28227

    www.McSwains.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 4:30 PM
    Saturday:
    9:00 AM - 12:00 PM