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Maye Heating & Cooling

Heating and Air Conditioning, Air Duct Cleaning, Natural Gas Lines,

About us

No subs. Charges a flat rate.

Business highlights

69 years of trusted experience
Emergency Services Offered

Services we offer

Residential installation, repairs of air duct, AC units, furnaces, heat pumps, humidifiers, dehumidifiers, purifiers & allergy control.

Services we don't offer

Duct cleaning.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.762 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
3%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 62 reviews

William D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They do great and just retired. We have always used them for many years.
Description of Work: Yearly service / Done twice a year

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

William S.
02/2017
4.0
heating & air conditioning/hvac
  + -1 more
Three people came out. The area was very clean. They put protective pipes in front of the air conditioner to keep cars from bumping into it, they filled them with concrete, and then they smeared concrete on the outside of the pipes, so they pipes are all smeared with concrete. That's the reason I'm giving them B. You know how you drive up to McDonald's drive thru and they have those pipes standing up to keep you from bumping their building, they're nice and smooth pipes painted yellow, well they put pipes like that but on the ground between my air conditioner and the driveway, and instead of painting a pretty clean pipe, they smeared cement all over the pipe.
Description of Work: They put in a new air conditioning system.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

SUSAN B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
The workers are very friendly and professional. We started using them because we rented a house at one time years ago and they did the maintenance on that rental house and we have used them ever since we had our own home.
Description of Work: We use Maye’s Oil and Heating. They did routine furnace maintenance the last time they came out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam S.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went great. There were no problems.
Description of Work: They installed our heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Adam S.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
I would recommend them. They were all good.
Description of Work: They came out to do routine maintenance.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Maye Heating and Cooling of Charlotte was just great. They are a family run business who have been in business here in Charlotte, NC since 1955. They have been servicing our Trane units since our house was built ( 1999 ). But the units usually worked fine until recent years when they just started wearing out (after 17 years). They have always been prompt to come out and always did great work. The office manager is a pleasure to work with, and knows my voice. She calls me by name when I would have to call them and after introducing myself she would say... "Oh, I know you, Mr Stone". When we decided to replace the entire air conditioning and furnace units, Greg Plunkett, their Sales Rep, came out at my wife's and my convenience and he was great to work with. After a productive meeting at my home with Greg, we settled on the units that were best for us and at a good price. The workmen came promptly and right on time, and were very personable and professional. They were Teddy, Chris, and Chad and they worked quickly, quietly and cleaned up both days they were here and took away the old units and debris. They explained things and answered all our questions. The new units are quiet and more energy efficient. My monthly heating and cooling bills will go down so this is a way to slowly recoup some of the price of the units. We have been enjoying the nice cool air through this particularly hot summer since the units went in. I would highly recommend Maye Heating & Cooling to anyone. You will be rewarded with good, old fashioned service and skilled, courteous service technicians. They wear coverings over their shoes and put down blankets on exposed carpet areas. We are long-time customers of Maye and will continue to use them in the future. ( Although with the new units installed now, we probably won't have to ! ).
Description of Work: They replaced our entire air conditioning and gas furnace units (upstairs and downstairs).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,750

Terrance H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
They always do a good job & they never try to sell me anything I don't need.
Description of Work: They came out and performed basic maintenance on the AC unit in July. They also came out to perform maintenance on the furnace in November of 2014.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ben P.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
We have noticed and have experienced actually previously long before we started to use them, there are other companies here locally that come in and they're very professional and they definitely advertised a whole lot. But, when they get to our house, they want to really sell you on everything. They want to change your unit. Your unit, regardless of what might be the case, and they did want to get rid of them. They're not about maintaining or building a relationship with you dearly, and these people are. They come in. We have to change a unit last year. They worked on us on finding the best price. We noticed that this unit, because we have two units, is going to go probably any day now, but as long as he'd work, they don't want to do anything about it. Their point of view is, yes it's old and it would go at any point in time, but until it goes, if it's working why replace it? So, that kind of attitude is nice because you don't feel like you're getting couched.
Description of Work: We have a maintenance agreement with a company called Maye's. I think they were here in September or October of last year, and they are probably due for another visit here soon. They come in on an every six months basis. They launch out the pipe to make sure that it drained properly. They're doing maintenance to ensure the longevity of the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Randy R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Their new install prices can't be beat. Their service is top notch although sometimes difficult to schedule. We have personally known the owner, Gene Mayes, for over 25 years and he is a very honest person.
Description of Work: We have purchased our last 5 gas furnaces and air conditioners (over a 20 year period) from this company. We also use them for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$280

Randy R.
03/2014
5.0
heating & air conditioning/hvac, gas leak repair
  + 0 more
They have always been a great company to work with. No complaints; we are loyal customers for life b/c Maye Heating and A/C have been a loyal, provider of services to us.
Description of Work: We have used Maye in our last two homes, dating back to 1982. They have always been fairly priced, responsive and professional. They have worked on our furnace (1st home), then installed two gas heaters (Trane) and gas logs at the second home. They also perform our annual heating and cooling tune ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
It's a smooth, easy process to schedule our and quot;check upsand quot; - in fact, they call us to schedule so we don't have to keep track of it. THe techs are very thorough with their checks and any diagnostics, explain everything well, and are generally very helpful. Office staff are on top of everything too.
Description of Work: We have had Mayes' take care of our heating and AC units since we moved into this house (new) 17+ years ago. They were the HVAC sub hired by our builder. They have always gone above and beyond to give excellent service, starting with diagnosing and repairing an AC leak we experienced within a few days of moving into our home in a very HOT early July. The leak was in the walls - a dry wall nail/screw went of track and through the coolant supply line. Very difficult to diagnose, but they kept at it until the problem was resolved. Our original TRANE units have been replaced after over 15 years of service each, and we continue to have a maintenance plan with Mayes for check ups in spring and fall. Always professional, on time and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon W.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
As stated in other comments, every step was professional. They started with the top of the line product recommendation. A little more than I wanted to spend. Two hours later another proposal for a comperable system within my budget. |It was installed in one day. I went to work in the am., my son hung out at the house, when I returned that night, the house was warm. There wasn't any mess to clean. No surprises, up front with every thing. They even did all the product registration and sent off for my Duke power rebates. |I can't wait till summer when I can turn on my AC and be cool.
Description of Work: Total system replacement .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jeetendra J.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
We were referred to Maye by a colleague, Dan Kovach visited us to review our existing system and made recommendations and he offerred us the best price for the same unit compared to other A listers on Angies List and his service and professionalism were great. The installation was done on a set date as planned. We enjoyed the cool air all summer. When cold weather started we started noticing issues with heating of Master Bedroom and Bath. Maye Technician came and checked the system and noted everything was working as designed and the issue was related to poor circulation. It took a while (reason for fair responsiveness rating) but eventually they returned to address my concern and corrected the poor circulation issue by putting in a additional return in the master bedroom and that too for no charge. That was above my expectation. Tim did a great job on fixing the issue and took time to ensure issue was resolved. I would certainly recommend Maye Heating and cooling for new installations or for addressing issues.
Description of Work: Maye Heating and Cooling replaced and installed a brand new Trane Heating and cooling system for our second floor, they followed up 6 monthls later to ensure the heating system worked as designed since we installed it originally in May. They also made another trip to address heating concerns due to duct work layout for our master bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$4,800

William P.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was fantastic. We couldn't have asked for a better company to do it.
Description of Work: They put in a brand new complete heating & air conditioning system on the first floor of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Ledger Morrissette M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Gave great estimate; performed work professionally and on time.
Description of Work: Installed two 2.5 ton Trane Air Conditioners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Gail B.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Perfect in everyway! Best price and fastest installation for the Trane 13 seer A/C, of estimates received. Very professional and responsive. Installation was complete in less than 48 hours after my first call. The installers arrived at the exact time scheduled. Great warranty. I'll use this company in the future for all HVAC service and repair.
Description of Work: Installation of a new Trane A/C, 13 seer with digital thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Jan G.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
My a/c froze up. I called Maye H and C and they were very professional and efficient from beginning to end. The secretary's customer service was excellent and the serviceman who came to my home (Lee, I think) went above and beyond the call of duty to solve my problem. He had to go up in a very hot attic to find the problem and to repair it. He also worked on the outside unit, cleaned it up, and replaced some kind of knob on the unit. He was very patient and willing to explain everything to me and to advise me on whether to repair the existing unit or consider replacing it. He was very honest and had my best interest at heart. I was very happy with the entire experience and would highly recommend this company.
Description of Work: I had to have a coil replaced on the air-conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jessica S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Superb service, excellent quality of work and very timely response. Of all the contractors we delt with in building our house Maye Heating and Cooling was hands down the absolute best. Lynn Whitely came to do our quote (which was very competitive) and the crew that came to do the rough in and final install were great. We had a few minor problems with our air conditioner drain line and the customer service had someone out here the same day and even worked with me on the time so it didn't conflict with other activities. I am so glad we chose to go with them. If you need HVAC, this is who to call.
Description of Work: Full new HVAC, duct work, 2 heat pumps and bath fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

John M.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Firm recommended by a friend. Called office at 8:30 AM. Technician arrived about 10:00 AM and had completed service by 10:30 AM. Very professional and knowledgeable.
Description of Work: Unit not cooling. Diagnosed problem and added 3 lbs. Freon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mary Beth A.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
I like them a lot. I have used them for years. They are very clean and efficient. Their price is reasonable. They respond quickly and they take care of the problem.
Description of Work: They provided general maintenance work on my heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDY K.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They have done a good job for us. The price is average. We would use them again.
Description of Work: We use Maye Heating & Cooling for our air conditioner because they installed the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug F.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
Dan Kovach was our point of contact. He was very thorough and listened carefully to our concerns before recommending a system. We have been very pleased with the system he recommended upstairs and they were able to help us with a "cosmetic" rework of the ductwork in the basement that required a custom duct transition to minimize the size of a soffit. We have used Maye Heating for several projects at our home in the past and intend to do so in the future.
Description of Work: We replaced an upstairs attic unit which also included the outside compressor since the unit was 10 years old. There was also some reqork of the ductwork in the attic to make the end rooms a bit more comfortable. They also reworked some ductwork in our basement during a recent renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

BILL J.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are prompt, clean, and courteous. They are fair priced and informative.
Description of Work: They put in a new unit and have maintained it through the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERRY J.
02/2010
4.0
heating & air conditioning/hvac
  + -1 more
The installation was good. I had a service agreement with them to come and service the furnace and A/C twice a year and they never showed or called for one of the appointments, so I cancelled the service agreement and they refunded the money for the agreement that I had paid.
Description of Work: They installed a new furnace and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

$3,890

Daniel M.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
They have been good to work with so far. They come within 24 hours when I call them. They are cordial and polite.
Description of Work: I use Maye Heating & Cooling to service my heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

7706 Pence Rd, Charlotte, NC 28215

mayehvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Natural Gas Lines,
Patios,
Remodeling - Modular & Mobile Home,
Basement Remodeling,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling,
Homebuilders,
Siding,
Roofing,
General Remodeling

FAQ

Maye Heating & Cooling is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Maye Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Maye Heating & Cooling does not offer free project estimates.
No, Maye Heating & Cooling does not offer eco-friendly accreditations.
No, Maye Heating & Cooling does not offer a senior discount.
Yes, Maye Heating & Cooling offers emergency services.
No, Maye Heating & Cooling does not offer warranties.
Maye Heating & Cooling offers the following services: Residential installation, repairs of air duct, AC units, furnaces, heat pumps, humidifiers, dehumidifiers, purifiers & allergy control.
Duct cleaning.

Contact information

7706 Pence Rd, Charlotte, NC 28215

mayehvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM