Lundberg Specialty Services Inc

They did a good job. We never received our warranty for our shingles.

I had a leaking roof in spring after storms. It was not very expensive. It was not an entire roof. It was for repairs. They did a great job and I thought the price was excellent.

I had a furnace in my attic that had been replaced by a different company. I had an inspection and the flue that was in the attic was out of code as it was within a 1/2 inch of a joist. The building code says it must be greater than 1 inch away from a joist. I wondered who was going to have to pay for this as the initial impression of this was that it was Lundberg's fault. The owner of the company said it was not their fault even though it was clearly their issue. It was out of Lundberg's warranty because it had been so long and they said since it was inside the house it was not their responsibility. I was impressed that they wrote me back atleast. I was pleased that he atleast answered the concern but was not happy he failed to take responsibility for the roofing error. They did do a great job with the roof and had this not been an issue with the flue I would have been very complimentary towards them. When the folks came out to fix the flue they said that Lundberg used a very cheap sealant that would crack and leak. The new company used a better sealant to fix the issue.

It went terrible. We had contracted them to start on a Friday. They ate breakfast in our front yard. They said they needed to get 2x4s but they never came back. They ended up going to back to another job. They never brought a dumpster, they just put all the trash in the yard. The owner's son said they would be back Saturday with a bigger crew and get the job done. It took them until Monday to finish. They also took a couple weeks for the gutters to be taken off and new ones to be put back on. I also found beer cans in the pile of trash from the old roof. An employee came out to collect payment and told us not to pay because we were so dissatisfied with how it went. He told us that he would have Mr. Lundberg come out and talk with us after we got back from vacation. When we got back from vacation, we found that the company had placed a lien on our home. We called the company's attorney and told him the false dates in the lien report and they ended up dropping the lien.

I would recommend to not use them under any circumstances at all. I have recommended several people not to call them. As the homeowner, you should not have to oversee the work to make sure it is done in the manner it is supposed to be done. After much additional effort on my part and another week of them coming back to correct various things done incorrectly. The materials themselves were good and the roof is good now.

I can't believe they did it in one day.

Getting the estimate through my email was absolutely wonderful. I liked that the guy was very personable. He gave me a booklet on the company and he gave me copies of their insurance. He also gave me copies of his certificate for contract work. I liked that they have been in business for 30 years with the same owner. The owners are both male and female and they've been going to work every day; they are in their 70's. I called to make an appointment and he was here within the next couple days. I had an appointment at 3:30 and he rang my doorbell at 3:30. I would definitely recommend them. I am going to call them today.

It was a very good experience. They were able to begin our job two weeks ahead of schedule. They laid down tarps and stripped the old roof off. They started repairing the rotted wood when it started to rain. More tarps over the roof until day 2. They finished up the roof on the 2nd day and did a very good job of cleaning up.

I was very pleased with Lundberg's response and if situation repeats itself , I would definitely consider them.

They did a very good job. I couldn't have asked for better service.

.I was very happy with the service they provided.

They were great. From meeting to quote to construction the entire team exceeded expectations. They arrived when expected and completed work beyond what was originally quoted for no additional charge within the promised timeframe. Can't say enough great things.

We contacted about 5 companies and got estimates from all of them, but decided to go with Lundberg, even though their estimate was higher, because of their reputation and the character of Steve and Janet Lundberg. We attended church with them many years ago, and knew them to be fine, trustworthy people of good character, plus, they had a reputation of doing excellent work. We were not disappointed!! Our roof looks absolutely gorgeous, and has really updated the look of our house!! They did the whole roof in one day, which was fantastic. We had a small problem with broken branches on the rose bushes in front of our house, from the coverings that were put on them to protect them from falling shingles, but hopefully it didn't damage them and they'll grow back!! Everything was cleaned up wonderfully, and we've found only a couple of things lying on the driveway (of course, we haven't mowed yet!!). There was one slight accident, that was remedied quickly. Somehow there ended up being a one foot square hole in the ceiling of our upstairs bathroom, over the bathtub, that none of Lundberg's men were aware of. When we noticed it and reported it to the office, they sent out a contractor to examine the damage and then schedule the repair, which he did expertly, at no cost to us. They were quite apologetic and very professional about fixing it and making sure we were satisfied. Over all we were very pleased with Lundberg Roofing, we would use them again and we would highly recommend them.

Lundberg Roofing Windows and Siding did an outstanding job in removing my old shingles. I was really concerned that my dog might step on an old roofing nail. Though, I shouldn't have been, as they did a fantastic job in removing all debris from my property before they left each night. In fact, I actually expected to lose some plants around my house as they scraped the old shingles from my roof. But, they made sure not to dump any debris on my shrubs. Simply put, these guys are real pros. They provided me with an excellent product at a great price. I would definitely use them again.

Leaked and could not get it fixed. Extensive interior damage. Although they eventually responded they just could not get it done. Finally had to get another crew.

Excellent work across the board. I think Lundberg did a superb job. The team worked quickly, timed supply delivery so that we did not have logistical issues, and cleaned up the site well.

Excellent service. Supplied all the samples I needed. Suppied addresses to see completed work. I had a small amount of damage to landscape lighting from debris tossed off roof, but this was taken care of by the Company.

We had some hiccups along the way and they kept working with me until I was satisfied. Overall I was pleased. There was one person that I asked them not to send back. I would use them again.

It was covered by insurance, so it wasn't necessarily out of pocket. We would tell other members that they were very conscientious about nails ending up in the yard or something like that, which could be hazardous if we were cutting grass. The other thing we liked was that they attached the shingles by hand with a hammer rather than a nail gun. One company we got a bid from said that anything that is half way up inside the house and if it came half way up the walls or the ceiling should be taken down because nail guns jars the whole foundation of the house so much. We did not have to do that because they used the hammer and did it by hand, but it was slower and it was a lot safer. The staff and the customer service they provided were very good. They did not even ask if they could use our rest room and I don't know if that is good or bad. They had a change in the person who went around and talked to the customer who had called in, made the bid and did the sales presentation and all that. With the front of sales, they had a change over and things were delayed by maybe a week at most. As a result of that Mr. Lundberg, the owner came to our house with the new sales rep and gave us about 30% discount on the price of the roof and we felt that was going way over and above. We did not even quite realize that it had been delayed and to get 30% discount for hammering by hand, we thought that was a very good deal. They were very concerned about their customer relations.

After interviewing five of Charlottes must revered roofing companies, I ultimately selected Lundberg roofing as my contractor. My re-roof was necessitated as a function of hail damage and was quite extensive. The job cost in excess of $40,000.00. so you can bet I was very particular in my selection process. Throughout this endeavor, David Lundberg and I actually became fast friends. I found him extremely attentive, honest and caring. He is reliable, knowledgeable and professional. Once the job was initiated, he addressed all of my concerns and was either on-site or only a short phone call away. He always acted in my best interest and ensured the the job was done correctly from beginning to end. One of our concerns in particular, was the condition of our extensive landscaping (much of it in proximity to the outside walls). David personally engineered systems to mitigate damage and to that end was totally successful. In fact, the condition of my property was always a top priority. The job itself was exemplary and has garnered many compliments. We feel that value was most certainly added as was our appreciation and inherent pride of ownership. In short, David has earned my loyalty, gratitude and respect. After the fact, I am completely comfortable with my decision and can unreservedly recommend this company.

After thinking that I might only need a few shingles replaced after several buckled and ripped off due to hail/wind, my insurance company evaluated my roof and determined that there was sufficient damage to warrant replacement on my 3 year old roof. I contacted Lundberg because they had done work for us on another home and we loved the quality of their work, the ease of scheduling them, and their follow-through after completion. We were not disappointed this time, either. With the huge number of damage claims from a spring hail storm and strong wind storms this summer, many roofing companies simply couldn't get to me, and I wasn't interested in talking to any "storm chasers" who knocked on my door. But Lundberg set up an appointment within a week, and came over to assess the roof and provide a quote. Their quote was more than reasonable, and shortly after we accepted the quote we received a call from Lundberg to inform us of the date for the installation and to advise us on what to expect. The job took two days instead of one, mostly because of the architectural complexity of our roof, which has many angles and is fairly steep, but also because Lundberg's crews don't use nail guns -- they hand hammer every shingle, which means the shingles lay flat and proper -- and straight! The crew showed up when they said they would, they put down tarps to capture the majority of their debris and protect the flower beds as the old roof came off, and they cleaned up their debris periodically and at the end of the job, which included making a number of passes through the yard to pick up nails with powerful magnets. In the 3 weeks since the job was done, we have not found a single nail. The new roof is of higher quality than our original roof and looks just outstanding. As for follow-through, their quality assurance manager called me two times during and one time after the course of work to discuss how things were going and to be sure we were satisfied. You simply don't get this kind of service in the construction trades.

The crew showed up on time and worked continually. They were unable to finish in one day and put a temporary seal on the roof for the night. That night we had a deluge of rain, but stayed dry inside. The next day, the job was finished in the morning. The crew did a great clean-up before they left. We are completely satisfied. Their price was similar to two other bids we got. The plywood that was replaced was obviously rotten and needed replacing. The roof looks great.

After a bad experience with a previous company spending over three hours at our house trying to sell us on their windows, Lundberg was a breath of fresh air. The salesperson (president of the company) was mindful of our time and was clear and to the point. The team that installed the windows was kind, courteous and efficient. The new windows look great and we are very pleased with the final product.

They do a good job. They are very responsive, friendly, and they helped me out with other general needs outside of the windows.

I liked them. I dealt with a gentleman named Brandon, and he was very professional. He always returned my calls on time and was always very pleasant. I felt more comfortable around him; it was more like dealing with a family-type atmosphere than a business atmosphere. He had previously been in the roofing section of the business and then moved to the windows section, so he wasn't quite as knowledgeable as the other providers were, but he did get me the answers that I needed. I asked very detailed questions, and he wasn't sure about some of the answers, but he either would give me the answers or give me the number of someone that I could talk to. Their price was about average compared to the other providers that I checked. I would consider using them in the future.