Lowe's

Hardware & Home Improvement Stores, Doors, Appliance Sales and Installation,

About us

Additional DBA - Lowe's Home Centers Inc. Additional Fax - (704) 597-2018. Store Number - 0408.

Business highlights

76 years of trusted experience

Services we offer

Design, demolition, carpentry, electrical, plumbing, cabinetry, countertops, appliances, flooring for kitchen & bathroom.

Reviews

4.324 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
13%
3
13%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.3
responsiveness
4.1
punctuality
3.9
Showing 1-24 of 24 reviews

Anthonette W.
02/2020
5.0
woodworking
  + -1 more
It was an excellent service, they are very timely and did exactly what I want them to do.
Description of Work: They delivered wood for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michele C.
09/2017
5.0
hardwood floor
  + -1 more
They were pretty responsive and was here when they said they would be. There was a mix up where the materials were being delivered and they gave me a credit.
Description of Work: One of their contractors installed hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Chasity F.
11/2016
5.0
home improvement stores
  + -1 more
I haven't purchased anything yet, but the employees there are very informative. They've answered any questions I've had about getting a new stove as well as given me information on converting from an electric to gas stove. I've purchased tile for the bathroom renovation so far. They've been very patient and they've given a lot of advice on what I should and shouldn't do with my bathroom renovation.
Description of Work: I'm renovating a bathroom so I've been going to them for advice as well as materials. I'm most likely going to be purchasing a new stove from them as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randolph W.
07/2016
5.0
appliance sales
  + -1 more
I did not seek help in the store. I knew exactly what I needed, and was able to find it right away. Any time I would need help though, most of the people are not very familiar with where things are in the store. I generally go to the self checkout lanes. The people there are friendly, and professional.
Description of Work: I went there for some hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat B.
05/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert B.
12/2015
3.0
custom cabinets
  + -1 more
The price was fair. They could have had a team of installers, instead of one guy trying to do everything by himself.
Description of Work: We did the whole kitchen. We did new counters and new stove. They did the cabinets.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$8,000

Sean D.
11/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvements
Rating CategoryRating out of 5
Yes, I recommend this pro

James W.
10/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John E.
07/2015
5.0
decks
  + -1 more
I am a little frustrated with Lowe's. They still haven't come up with the 250 dollar refund. I sent all the paperwork in. I shop at Lowe's for everything. Took them three weeks to put the deck in. They had many other jobs going on at the same time. It's rated 35,000 pounds.
Description of Work: Decks & Porches. 10X22 deck built.
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,189

John E.
07/2015
5.0
decks
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia R.
06/2015
4.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary W.
04/2015
5.0
appliance sales, plumbing, water heater repair
  + 1 more
It was a good experience. The hot water has been working fine since they did the work. I just that they are very professional and I was very happy with the guy that came in and installed the dishwasher. I did speak to him about water heater because it was 14 years old and it?s in the attic and I kind of was getting worried about possibly something happening and he at that time told me that fourteen years is about time I think of replacing it because the average time for water heaters is about 10 -12 years. He was very good installing the dishwasher and that is why when I was buying the water heater and ordered the tank I requested the same company. I requested the same company so I must be happy. I cannot rate them on price because my dealings was with Lowe's and I didn't deal with them directly. The price agreed upon was given by Lowe's from the plumbing company. Lowe's did a follow up on the company after the service was provided.
Description of Work: new hot water tank. They had to upgrade some things to bring it up to code. The name of the company was Bliss. They did the dishwasher and I was so happy with them that when I ordered the hot water tank I requested same company coming for that. Bliss came and inspected to see what upgrades they were going to do to bring it up to code. They made a list of the stuff they need and they came and had to install a side tank they said and the water heater. There was a problem with the shut off valve to the water into the house and they had to replace that valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

james W.
03/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Jung-Ja I.
03/2015
5.0
carpet installation, flooring contractor, home improvement stores
  + 1 more
I've been using them for many many years and I am happy with them. Pricing is pretty good. They took out the old carpets and installed new laminated wooden flooring. When they took the carpets out they found that the cement flooring was not quite leveled. So they leveled the floor for us. They also had to put carpets in the stairs. They did a good job for us.
Description of Work: They did a laminated wooden floor and carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM & ILENE M.
02/2015
2.0
countertops, flooring contractor, plumbing
  + 1 more
The service went okay. I had to call constantly to see whether or not they were coming out and what their game plan was. It seemed the person in charge of the project had some health issues and had to take leave. I am not sure they correctly communicated what was going on with our project. The different crews completed the work in at least 8 weeks. It was pretty difficult getting the project scheduled because of how hard it was to get a hold of them.
Description of Work: I hired the company to install new bathroom counter tops, flooring sink and toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$5,000

Wiletta J.
01/2015
5.0
countertops
  + -1 more
The only thing I disliked was the man who was suppose to put it in kept rescheduling because of a broken down truck. It took three times of rescheduling to get him in. I had to call the guy in charge. When he finally got here, they were on-time and did a good job. The job was fine. I went with Lowe's because I wanted an established company.
Description of Work: They put in a kitchen counter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Wiletta J.
01/2015
4.0
plumbing
  + -1 more
The plumber was sloppy. He put it in well, but didn't clean it up. There was a lot of glue/silicon around it. He kept scraping it on my new counter tops. I told him to stop scraping. It's still there.
Description of Work: Installed a new sink to go with my new counter tops.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Evelyn M.
07/2012
4.0
home improvement stores
  + -1 more
The people from Lowe's are very reliable, I'm okay with them.
Description of Work: I go to Lowe's regularly to buy things for my home and yard.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Markus H.
04/2012
5.0
appliance sales, home improvement stores
  + 0 more
We were pretty happy with our purchase. I have always gone to Lowe's. It was a good experience.
Description of Work: We purchased a washer, dryer, and a microwave from Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

JOHN C.
02/2009
5.0
hardwood floor
  + -1 more
I was surprised at how excellent the experience was with Lowes. The crew that came out exceeded our expectations. I was so pleasantly surprised when they came out, and didn't cut any corners. We just couldn't believe the excellence. They did things that they were not required to do. It was the best home improvement experience I have ever had. The pricing was excellent! We felt very good about everything. They were here when they said they would be. They worked the entire time, and were very efficient. I would highly recommend the team that came to my home! I would definitely use them again in the future.
Description of Work: I hired Lowes to install hardwood bamboo flooring, on the entire first level of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

STEPHANIE & GARY B.
06/2006
3.0
doors
  + -1 more
It's difficult to get any satisfaction from Lowe's after an installation. At one point they offered me $25 as a good will gift! Ask for a good installer. Check the installer's references before they do the work (Angie's List is a good start!). It helps to have a man with you, even if he just stands there doing nothing. I got the job done right in the end, but it was a big hassle.
Description of Work: The installation of the French storm/ screen doors showed damage since the original installer failed to remove plastic coating from the exterior of the doors. As a result the coating was baked on to the doors over time and could not be removed. I bought the doors and had them installed by Lowe's. I called Lowe's in February, and they said it had been too long. After 4 mos. (!) of numerous phone calls and messages, Lowe's finally agreed to have the doors replaced and sent a very good installer to put them in. They are not good about calling back.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
1.0


BRIAN Y.
07/2004
1.0
carpet installation
  + -1 more
I HAD TO CALL THEM 5 TIMES TO GET THEM TO COME MEASURE. THEY NEVER CALLED WHEN PROMISED AND ALWAYS TRIED TO BLAME (THEIR) CONTRACTORS. I FINALLY GAVE UP AND WENT ELSEWHERE WHEN I COULD NEVER GET THEM TO RETURN CALLS OR CALL WHEN PROMISED. THE GUY WHO FINALLY SHOWED UP TO MEASURE WAS TRYING TO MEASURE IT WRONG. UNRELIABLE. PERIOD.
Description of Work: I TRIED TO BUY CARPET AND INSTALLATION FROM THEM.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


PHILIP S.
05/2004
5.0
doors, carpet installation
  + 0 more
THEY WERE HELPFUL WITH MY PURCHASE. THEY WERE PATIENT WITH ME AS I ASKED FOR PRICING ON DIFFERENT CARPETS. I WAS PLEASED WITH THE SUBCONTRACTOR THEY SENT TO ME, RON LAWING. INITIALLY, BEFORE MOVING INTO MY HOME, I GAVE THEM MY MEASUREMENTS FOR CARPETING. WHEN I WAS GIVEN THE PRICING, IT DID NOT INCLUDE LABOR. WHEN I WENT IN TO PURCHASE THE CARPET, THERE WAS A BIT OF STICKER SHOCK BECAUSE THE PRICE INCLUDED THE LABOR. IF I HAD KNOWN THIS PRIOR TO PURCHASING, I MAY HAVE SHOPPED AROUND MORE AND POSSIBLY WOULD HAVE WENT WITH A DIFFERENT COMPANY. THIS WAS MY ONLY COMPLAINT.
Description of Work: I PURCHASED NEW CARPETING AND PADDING FROM THEM. THEY SUBCONTRACTED THE INSTALLATION.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

RICHARD & MARGARET S.
07/2003
3.0
doors
  + -1 more
I RECEIVED A CALL SAYING THE DOORS WERE IN. THEY WERE NEVER DELIVERED. I WENT DOWN TO SEE WHAT HAPPEN AND ONLY THE STORM DOOR ARRIVED NOT THE EXTERIOR DOOR. LOWES SAID THE COMPANY NEVER GOT THE ORDER. THEY REORDERED THE DOOR THREE WEEKS LATER IT STILL DID NOT COME IN AND THE DOOR COMPANY STILL NEVER RECEIVED THE ORDER. I TALKED THE WITH MANGER AND ENDED UP GETTING THE DOOR IN A WEEK AND A HALF LATER.
Description of Work: ORDER AN EXTERIOR AND STORM DOOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$750


    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Appliance Sales and Installation,
    Plumbing,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Decks and Porches,
    Countertops and Backsplashes,
    Finished Carpentry and Woodworking,
    Water Heaters,
    Garage Doors

    FAQ

    Lowe's is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Lowe's does not offer free project estimates.
    No, Lowe's does not offer eco-friendly accreditations.
    No, Lowe's does not offer a senior discount.
    No, Lowe's does not offer emergency services.
    No, Lowe's does not offer warranties.
    Lowe's offers the following services: Design, demolition, carpentry, electrical, plumbing, cabinetry, countertops, appliances, flooring for kitchen & bathroom.

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM